check in was simple.. pool was great..beds were comfy..overall great stay

the pool hours and the breakfast selection.

the pool isn't work because is close for construction

clean & great free breakfast options.

i loved staying here. breakfast was always fresh and staff are asoume

parking and the fitness room.

pool wasn't open but it was april 27th

very clean and nice breakfast at a affordable price

pool size

breakfast was good and had a nice selection

breakfast could have been more desirable but i was not expecting breakfast in the first place

they have a breakfast

pool wasn’t open/available

i didn’t partake in the breakfast offer but everything was great and i enjoyed my stay there

it wasn’t posted that the pool was closed and the doors did not look very secured.

pools closed and gym understandable due to the covid-19 situation but kids wasn’t happy

gym quite sparse and small. was too warm.

friendly staff, the facility was nice as a whole, the room was clean ( i did a walk through), the gym had enough equipment, the breakfast was pretty good too and the location was pretty amazing

not able to get early check in. pool was cold

the pool, the front desk clerk named michelle was wonderful

breakfast and fitness area

the breakfast was great, love the soft reopening! location was very convenient, as well!

breakfast was excellent on both days

the pool was closed most of the day on friday bc they had put chemicals in earlier in the morning but

pool too small.

breakfast selection could have been better but my overall stay was amazing.

clean pool and good service and great breakfast

lousy breakfast no fruit except green apples. no one likes those

clean, breakfast, location

breakfast

gym

stay , and enjoyed the pool area

hotel offers breakfast starting at 6:00 am

breakfast was incredible. best i've ever had at a hotel.

the pool closes to early.

value, breakfast room, pool, gym

gym/pool ok

kids loved the indoor pool and the gym was definitely a plus. breakfast was good too.

location of pool and gym

gym and location near restaurants

don't serve breakfast, it's a very small fitness area in the laundry room, very organized but need to upgrade the rooms for the rates or

fitness center was hot and muggy -and in the same room as the laundry

i used the fitness center to close my activity ring on my apple watch

i enjoyed having a separate bedroom from the grand kids

it had a mini kitchen which allowed us to cook and save money rather than eating out nightly.

good breakfast

the breakfast team neededore help but food was great. waiting on some things

my room and breakfast

good breakfast

from front desk to breakfast area staff

staff was really nice from check in to the breakfast ladies

gym is in good condition and tv works, which is not always the case

friendly, helpful staff, beautiful rooms, spotlessly clean, great breakfast, free wifi, gym, lovely public areas

the facilities and gym were clean

wish you had a hot tub and bigger pool.

from the friendly check in to the large and very clean room to the breakfast, pool, parking.

great gym and pool

tried to use the gym muiltiple times and the key card wouldn't work

the cafe, gym and spa were closed and breakfast wasn t the usual, but none of this is the hotel s fault

and gym were closed previous event caused them to run out of certain food last day construction caused

and i went for christmas and the decor was just so gorgeous,, the pool was nice and clean, the gym was nice, spa was excellent, and there was even a starbucks/gift store with everything you

laundry service, fitness center, snacks and drinks available 24/7

just the amount of space i require, with a nice kitchenette

the little kitchen area in our room

better directions to find the breakfast area.

the pool was very nice and we used it several times due to rain or keeping our oldest busy while his

ran down to dollar tree and bought supplies for kitchen- there is stove, fridge, micro so i needed cups, silverware, coffee pot,

2) the kitchen doesn't come with any pots or iron

it is a self serve hotel so no breakfast but you have a kitchenette to cook and sink as well

had alot of drawers in the kitchen

kitchen pipe clocked & waited for 3 days to fix & when we ask staff they if you want walk out

fitness room

room was clean, breakfast decent, all was painless

the swimming pool is outdoor and so small

staff, we were allowed to early check in & we got a 1st floor room. that was helpful.

breakfast and nice staff

very clean room and facilities gym is tiny but has machines

clean, breakfast was delicious and great variety. check in was quick and easy

breakfast good, parking okay though cramped for a big van, great location.

someone had a pool party in the wee morning hours

just the 3:00 am pool party.

the facilities were clean. the gym and pool areas were nice.

the pool and gym were well maintained and clean

it was too short. wish we had time for the gym and pool.

we also were able to use the gym and the pool, they were both well maintained as well

the bar and kitchen were very nice. i liked the pool and hot tub too!

gym had old equipment,no working tv, and no water making it unusable

great gym

there was an on-site gym if one was so inclined

the gym was also very basic with not much space or variety

full breakfast, very clean and a functioning gym.

some of the gym equipment was malfunctioning

24hr gym access; the hotel’s outside doors require room key to get in after hours.

its basic but comfy, has an ok gym and most staff are friendly and helpful

room free breakfast wifi coffee maker in suite friendly staff especially the breakfast lady's bright smile

i told them i would be traveling with my two kids and even booked a room that was said to be big

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

love the gym, the pool the bar the room, everything was excellent

you have a restaurant on site and you have a gorgeous bar on site also

the staff is very friendly and helpful the decor is stylish. i love the gym and pool.

pool area, fitness center, and the restaurant were nice amenities to have access too

the gym isn't on good condition ud83dude15

the gym was not as expected

personal was friendly and accommodating. the gym equipment was not in functioning condition.

the breakfast was great. fitness gym is also good.

fitness machines onsite did not work well. however gym offsite

gym needs new equipment

the gym is very small and no machines

gym equipment was broken

is clean exceeding its star level, gym equipment are new, location is convenient that shopping center is next

think the price should have been cheaper because there was no breakfast, pool or gym

also the gym

guests may also consider included contienental breakfast and a little gym

small gym

and it's one of the very few hotels that still has breakfast

they no longer have the breakfast in the morning only coffee and juice

i could access the gym at 4am

sufficient gym

we also loved the pool

the rooms are comfortable, staff is helpful and friendly, the hotel is clean and the breakfast is lovely

the pool wasn’t open yet. but that’s ok it was clean

fitness room was very good

breakfast buffet, 24-hour fitness center

no bench in fitness room but that's it lol

a lake cute lake to walk with your special someone and even a park for the kids

great location kids enjoyed boardwalk paddle board food was great

gym lacked certain things such as a device to keep both treadmills going.

the location of the gym was not good

i like the gym and the pool. i also liked that i could walk out the room from the window.

reservation on here included breakfast and we paid for that but when we got there their kitchen has been closed for quite some time and they don't have breakfast

was hoping that continental breakfast was included.

everything worked, very good gym, very good breakfast and dinner

appreciate that they have an indoor pool and gym

was nice the room food spa gym front desk staff and the food service staff who cook the food service was

gym was very very small- basically just treadmills

clean gym and pool and the hotel room itself was spotless

the pool and gym were open and clean

i love it had a gym. but it was dirty.

of the pieces of equipment in the gym were broken

great location. large room. nice shower. good breakfast. nice gym.

love the kitchen that includes full fridge, microwave, dishwasher, and plates/silverware

the staff was great .. very clean facilities and the gym was nice..

it was good to have a buffet style breakfast, laundry facilities appreciated and the gym was well equipped

friendly staff, it was extremely cozy and the gym was very nice

other amenities: the gym is well equipped and clean

the gym was perfect for a hotel

a roach in our room would have liked pool and gym open but under circumstances with covid it was

sounded like either elephants or a gymnastics team

friendly check in staff. nice hot breakfast! clean rooms. great gym. would stay again!

new hotel, friendly staff, clean room, comfortable bed, good breakfast & quiet location.

i traveled with three kids and needed tissues often

had plenty of things to do like gym, hangout area around fire pit

we also had free breakfast every morning

clean, breakfast , customer service

pool was nice, if a bit small

location, location, location! modern clean hotel, friendly staff and well stocked breakfast

variety of breakfast options and gym room open till 10!

gym is in awful conditions

indoor pool and gym and late hrs access

also another bonus was the gym that was available

beds were comfortable and the gym was

ease of check in, clean, nice gym, pool area. quiet.

loved the location and the gym!

the indoor pool water cold(freezing)

charge for the room did not include breakfast.

the pool was too small and no chairs

the gym and the pool are tiny

room was comfortable and spacious and the pool/gym areas looked really nice

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps was an added bonus did

breakfast food was not that great

and ofcourse it was different as bar and restaurant open

excellent hotel, very nice and well-equipped gym. spacious and clean rooms.

attractive, nice atmosphere, spacious rooms with modular couch , nice tv, kitchenette, cozy, good breakfast

very comfortable room and bed, spacious room , with very workable mini kitchen..

we didn’t eat breakfast

breakfast ended to early so we missed both days

i wish the gym had more weight machines.

breakfast buffet gym

no breakfast or access to gym

breakfast

we enjoyed the scenery and the breakfast was delightful

small but decent fitness center

was really nice we got one with a spa pool and it was really nice to the bathrooms is really nice had a in the wall

there is a little garden off where you eat breakfast and the pool and spa area is private and well maintained

to the overall building, nice staff to chat with especially the shuttle drivers, amazing room and spa

staff to accommodations to the pool to snack options it was perfect

gym area was small but nice and was clean

layout, room and the bar upstairs

roof top bar was closed the entire stay!

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

nice rooftop bar nice staff

pleasant indoor and outdoor space, helpful and courteous staff, free morning coffee, fantastic gym

beautiful area. free parking. nice gym amenities

clean gym with plenty of equipment for a good workout

a really good gym, the pool area looked great, and the room service was very yummy

the gym would've been nice to work out in if i had stayed

gym

the spacious, modern, sleek rooms with kitchenette, huge tv and great bathroom - large gym - pet friendly hotel so i loved seeing everyone’s furring friends passing through

good breakfast..and the area was good to walk around

really nice breakfast with a view of the car park

clean, very kind staff, the room was absolutely perfect, breakfast and restaurant were also exceptional

would've like to see the gym, enjoy the view at the rooftop, and just really appreciate the city life in charlotte

the gym facilities was phenomenal

and in walking distance to many downtown attractions, very clean and good amenities, nice gym facility, would come

i know their has to be restrictions due to covid, but based on the size of the gym i was surprised to see they didn't allow it to be used even by 1-2 people at a time

the gym not being open because of covid

really liked the work out gym - spacious and excellent equipment and loved the cold wash cloths option

gym was rather dirty

no 24hr gym access

great area, loved the gym and inside pool

clean, comfortable e good gym

the fitness room was nice. the breakfast was good and coffee

fitness room with a single machine

fitness facility and bar

room and staff were awesome! breakfast was perfect. daughter loved the fitness center.

fitness area was to cold

the gym the sink

the gym needs upgrade, no lounge chairs available on the roof

the gym wasn t finished and the access to the roof was blocked.

did not like that the gym was not available for use

the gym on the top floor was fantastic, with beutiful views of uptown charlotte

i like the gym!!!! it was nice!

the gym is a full-size gym

very good facilities with an excellent gym

gym is well equipped as well

several of the treadmills are out of order in the gym, i stayed at this hotel 6 weeks earlier and it had the same problem

the bar and restaurant serve amazing specialty cocktails and excellent food

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

bar staff and the overnight hostess were great

great vibe, bar scene

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

gym - lacking proper machines breakfast options - more healthy options

nothing to tell us about the hotel and what they had to offer and location of restaurant, gym, pool

nice gym with a beautiful view

decent gym, nice restaurant on the top floor.

design is somehow outdated; food from the hotel restaurant delivers fast but was way too salty; gym is relatively small considering how many people use as the hotel is actually in a complex

6 there was nothing we didn't like except for the gym

beautiful lobby, good gym and overall the room

lighted parking was not abundant.

big nice room with kitchen sitting area and 2 large screen tvs

they also didn t have change available for the laundry facilities

the rooftop bar was closed after the concert which was disappointing

king studio was perfect for a weekend stay with a full kitchen minus the stove

the glass showers, kitchen area, as well as the comfortable beds

awesome kitchen and big spacious bathroom

great service and comfortable stay, room was very spacious. breakfast was good as well.

i was there for a fitness training that took place in gold's gym on the third floor, but you had to go to the bottom floor first

no gym not pool 28 dollars parking not clean towels i list say that in the webside

when i checked in, the front desk staff gave me no information nothing about breakfast, wi-fi, gym access, or where to park

gym is with too warm temperature, but in general, we enjoyed

need towels need gym need clean beds

only stay at hotels with peloton bikes in the gym

reported bikes in the gym were not connecting to the internet

i wanted to use the gym earlier than 6:00 so i wish that there had been 24 hour access.

the gym looked nice although i didn't use it

you get the 7th floor, avoid the rooms next to or across the gym

is a great hotel, from the two room suite with kitchen, breakfast, pool and deck, gym, laundry, location, upkeep, parking and most especially its wonderful staff

great outdoor swimming pool

delicious breakfast and happy hour

breakfast, spacious rooms, kitchen was nice and overall decor was lovely.

the hotel bar was convenient

the service, view from the pool area, fitness center and food

that the pool and fitness wasn't opened and construction in the front of building

if the pool and fitness center was open

i was also told the hours of pool use so we purchased new swim wear, but the pool was so cold it was unbearable

the service, view from the pool area, fitness center and food

the gym was one of the best we have seen at a hotel

i’m disappointed in the gym as there were no wipes to clean equipment, no water, no cups, no coffee, no towels so while the

cleanliness, amenities, design of room, gym

due covid unfortunately gym is closed, breakfast and room cleanings

guest's dirty gym clothes were on the floor under the clothes hanging area

its very clean, the gym facilities were available and not crowded and valet parking.

all amenities are up and operating again including the pool, a full gym and restaurant

the staff were friendly, breakfast was great, the room is spacious, gym facilities are good

pick this place hotel trust me it’s 4 star could be 5 if the fix the gym

the gym had a lot of broken machines and really no equipment

fantastic private lounge, service, breakfast, gym

the quality of the decor, the luxurious rooms, the bathroom essentials, the well equiped modern gym, the cosy lounge where breakfast is served in a homely manner and if you're fortunate enough to

also, excellent gym in the hotel

location superb and enormous bathroom with a tub! handy gym too!

room service was fantastic

the staff was amazing! the gym is awesome and clean.

i love there s stores connected to the hotel, and the amazing gym

the facilities at the hotel are amazing- the pool, gym, sauna, steam room

very clean, open, nice gym and breakfast was great

loved the convenience of the gym and location of hotel

the fitness center was very disappointing due to there only being 4 treadmills and one exercise bike

equipment in the fitness center, no dumbbells etc

fitness center was adequate

fitness facility was cramped and only one tv station worked on the machines

fitness center inadequate. tiny indoor pool.

the fitness room

booked this hotel as it had a fitness room and a pool,the pool only had chairs in it so to go relax at the pool and read a book

the fitness room is a space smaller than one would have in their garage which is the only downside but

was good but the lady really needed more help to get out the breakfast to so many waiting in line for waffles with one waffle iron can be stressful and look up

breakfast needs work

gym here is incredible

coffee shop and gym were excellent

also the gym was much nicer than expected

the lobby and gym were very impressive

gym was amazing disappointing there was no pool

ca) was closed

loved the gym/ ymca

it a great hotel meet our expectations. also it was great have the access to the ymca gym.

didn t advertise the fact that kids weren t allowed to swim or go in the gym area except weekends

and comfortable room, nice bar and restaurant, welcoming staff, gym facilities at ymca excellent

the restaurant, rooftop bar, fitness center and everything else is great and you don’t even have to leave the hotel

i loved the convenience to the belk theater, and the rooftop bar was lovely.

the brunch was great. roof top bar is awesome. location was great and spa was great.

great bar and dinner area at night

at the bar the separation between customers could be better, did not follow the 6 feet rule

hotel was updated and clean! staff were great, pool and gym excellent. location is beauy

gym equipment a bit lacking

gym was excellent

some of the furniture were missing parts, cushions the pool and gym are terrible

there was some problems with the gym and the spa area, which limited our access.

the gym was fabulous

the breakfast and coffee were excellent, but word to the wise --- get there early

breakfast was ok, not enough food, dishes available

the only issue i had was that the breakfast was very limited for the price

clean, breakfast was delicious

room was super clean and beautiful! staff was awsome loved the gym and continental breakfast

the gym area was great and enjoyed my view while on the treadmill and pelton bike

they offer a nice size breakfast selection and gym

gym was one of the better gyms, with weights up to 70lbs and great cardio

the pool was smaller then i thought it would be and the gym only has some very basic things.