the gym

the pool was closed without mentioning anything and when we stayed two of the three lifts did not work

the pool is nice and very comfortable big rooms if you get the

stuff didn’t tell that the restaurant next to the swimming pool is not working, water in the swimming pool was terribly cold

but the worst it was that the pool had a lamp floating inside exposing everyone to get electrocuted inside the pool, we were

pool, gym, parking lot

was a heated pool and decent gym

clean, relaxing, breakfast included although limited options.

pillow was not really comfortable for us and breakfast ends at 10am, which is a bit early for us

breakfast was included and the buffet had a variety of items

they have a gym in the second floor how makes a lot of noise. things can change for good.

breakfast should be better

the breakfast was the same every day.

breakfast was ok

staff was always happy to help us and the inclused breakfast was delicious

the games at the lobby and the breakfast was a nice

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

-accommodated me on my early check in

very nice indoor pool and jacuzzi

location, price, very warm pool with small pool for children

location, cleanliness, free private parking and room's size.

gym was not so big and the sanitizing wipes were missing to clean the machine you wanted to

the city center), really nice view from the rooftop swimming pool on the vulcano la malinche, gym perfectly equiped

spacious room, gym, pool, complimentary chocolates every

the gym is very nice and well equipped

pool is on the roof and pretty

the gym is okay

for free parking and not to charge for 1 hrs late check out

location, staff, beautiful building, parking.

parking was secure, free and convenient

gym wasn t available during my stay. rooms on the top level are pretty noisy.

the gym and the spa.

on the 12th floor where i was, there is bar and very noise and loud music until late night

wasn't clear on the website what you received so we thought we were ordering the breakfast in the morning but actually were only getting a light breakfast on a different floor

need to open club for breakfast at 7 am

the gym is almost without equipment

the gym was quite limited.

gym and bar too small

the terrace and the gym are also a very nice addition

the gym was very basic

liked - location, the apartment, the breakfast, the architecture of the hotel dislike - the gym

gym and pool actually non existing

limited gym equipment and lack of heated pool

breakfast was great

the pool on the rooftop was not open for most of the time we were there and is very small - not much

very comfortable beds, good gym, great shower, no noise, staff great.

the gym is really good on the top floor and i had it to myself each morning

fantastic hotel in the middle of puebla! very comfy beds, great shower. great gym.

you had to try every floor to find the gym as a result

the gym area has room for improvement. the cleaning could be improved.

roof top bar was very nice and good experience

they could be better in communicating some extra charges like the parking cost after the first

good wifi, too

breakfast was great

the staff were incredibly helpful and the breakfast was delicious

gym and spa were under renovation, so i couldn't use them

hotel in the city center. large room. little gym. polite staff. good balance price / quality.

the room had no windows outside, only intothe inner corridor. no gym, no pool.

few problems included some poor information at the spa/gym given by the coordinator as well as inconsistent wifi and someone banging down below through

gym could be attached but nothing drastic. i enjoyed it regardless.

guest services, the pool and the gym

loved it. beautiful rooms, excellent pool and gym, great breakfast. just great.

new gym equipment

great staff the breakfast was amazing

name (definitely started with an r) but on our last night we enjoyed a couple of drinks at the bar (also gorgeous

lovely big room! gym, pool, nice breakfast

great location, great breakfast, decent gym and nice staff.

gym was a bonus

gym the running machines weren't working, your should add if not 2 at least 3 working running

really lovely hotel in a good location. roof top pool and gym is a bonus

parking is to far from hotel.

hotel with good breakfast

people in hotel are very friendly and breakfast is good

we liked the free parking and the breakfast

this place was in a great location, good breakfast, & great staff.