breakfast was the only redeeming factor in an otherwise lousy stay.

the staff was very friendly and the breakfast was great

breakfast was great especially the eggs

had very nice breakfast!! hotel was newer and staff were very friendly!!

one and onlt complaint is the grab and go breakfast

everything was excellent, except for the chinese restaurant that you have next to your casino, their food was not great at all (1 star rating) other than that your casino, our stay, the

it was close to a lot of restaurants. you can walk to the casino.

you had to go to the casino, which was full of smoke

needs a cover on the walkway to casino

casino only had 1 restaurant available

the gym is small but was always quiet

the room was clean and big enough with a fridge. good gym.

hotel has good rates, nice staff, a pool and hot tub to both cool off and relax in, a bar and gym to wind down and pump up, and an amazing breakfast that is complimentary

it was mostly clean, there was a gym. breakfast was ok.

post a sign in laundry room. how long is the washing and dryer machine cycle

pool was closed. said it was off season. weather was nice for swimming.

the staff was really friendly and helpful. the breakfast was amazing.

the kitchen table was not as weak, but we think it is just a poor design for furniture that gets used a

room was nice with plenty of room and small full kitchen

breakfast

i really like the fitness center

no laundry service only diy

cleanliness. very nice staff. good breakfast.

all the staff was helpful and leslie (serving breakfast) was lovely and kind

free breakfast buffet

breakfast was great

the breakfast was the same for the entire weekend

great stay and very good breakfast

i love this hotel, good breakfast and great staff

it fits all my needs plus hot tub and bar also breakfast

and we loved the gym, had fun working out

breakfast and being able to park my car while on the cruise

the staff were nice and friendly, the breakfast, especially the grits, was scrumptious.

full complimentary breakfast

they serve one of yhe best breakfast i've had at an hampton.

kept having to walk inside to the front desk to have someone let us in the pool area and the carpet seemed like it hadn’t been cleaned in a

great breakfast, friendly staff

pool is a bit of a joke, very tiny and in the middle of the parking lot ( behind a fence) carpet in

the free breakfast was exactly what we ordered, hot and delicious

only thing that bummed me out, was not being able to use the pool

connection to new orleans, quiet but comfortable hotel, good beds, nice tv and free weights at gym area downstairs

there was a small gym, but i didn't use it

i also loved that the rooms were spacious and that the pool and gym areas were really nice

i had to utilize the laundry room during my stay, and the stackable washer/dryer combo took 85 minutes start to finish

we booked thinking there would be a pool and bar on site. both were there but not available.

the room was clean and there is a pool and a gym. staff was friendly and helpful.

great staff! laundry room and gym.

i enjoyed the extra safety of needing keys to get laundry done etc felt safe at this hotel

also, the pool was not accessible to guests

big clean rooms with a fully equipped kitchen

the bed was too soft for my liking, but it was fine. the gym is tiny and can get crowded.

constant banging on the wall from neighbors, intolerable banging from construction, the gym was unavailable, the pool's location was underwhelming and part construction zone

everything location staff gym room i get the king suite snacks water coffee late night security

the gym is gross

didn't have a gym and didn't serve alcohol

gym was unavailable

the water dispenser in the gym was not working

like the pool and gym

the parking seemed crazy! but people park there for cruises.

the swimming pool

i like that they have a pool and basketball court

the pool.

was very upset that the pool was under maintenance

the gym equipment was broken. as well as the ice m jo eta in several floors

the gym equipment (free weights) were broken

and functional room, very good breakfast, well equipped gym, tram stop very close to the

missing a pool and maybe somewhat more equipped gym

the gym because it was small yet adequate.food was good the only night opened

pool, fitness center, and in room suites

booked the hotel for the amenities (hot tub, rooftop deck and fitness center) and not a single one of them was open during our time

i really wanted to utilize the fitness center and pool but they were unavailable, even though i received an email saying it would

the facilities were very good and having a kitchen was very helpful

location / clean practical rooms self contained free guest laundry ud83euddfa

that included one free sparkling wine at the hotel bar and use of a gym, but as i was only staying one night, i wasn't able to use them

we also really appreciated the availability of a voucher for the gym next door

noisy air condition, location too far away from cbd, no gym

no on site gym.

it met all of our expectations. wish we could have ordered speciality coffees in bar area.

pre packaged breakfast ..we did not indulge

breakfast was ok.

everyone was so nice from the front desk to the breakfast ladies

the laundry clean and inexpensive

breakfast was good , everything fresh and kept up.

friendly staff and clean. the breakfast was good as well.

breakfast, room and staff.

it has a breakfast offering, and it has been rebuilt after the last hurricane

the had a really nice continental breakfast there! a lot of choices!

gym was also well-equipped and had all we needed

lots of restaurants within walking distance and access to a great gym right around the corner from the

like to have wait service at pool instead of standing in line to get food

no restaurant on site, bar closes at 11:00

the decor and the pool.

the gym was dismally disappointing

pool and gym were great

gym not as pictured; there is no treadmill etc

no pool towels. dirty sock in closet, toiletries not replenished.

nice presentable match the photos on booking i would be back real soon i love the hot tub and the pool area enjoyed my

location good for conferences, gym small but sufficient

thought the gym was good, i liked the design of the apartment, the bathroom was nice and clean, linens and

the gym is amazing

entrance hall, nice little gym, very clean, well equipped, very friendly and helpful staff

it was very convenient, was attending a gymnastics competition at the convention center!

breakfast 24 hr coffee at lobby and in room free wifi in room and in lobby has swimming pool and gym no restaurant, but it's new orleans- restaurants are all over i've been this hotel 4x

maybe put that really nice gym somewhere other than that dungeon

the gym is a highlight, offering a much wider selection of equipment than most other hotels

gym had an excellent rack of dumbbells

i did not see any signs to the gym facilities or the pool

ol and gym)

gym was below average

staff wasn't very helpful. facilities were, for the most part, dirty.

i enjoyed my workout in the gym

i could not find a gym and i thought it said gym on the website

we couldn't go to the gym because the door would not open.

there's a shopping mall 5 min walk from the place, so a lot places to eat and walk around clean, gym works, no breakfast,

only knock is that the gym was not open yet

the bed was comfy and clean and they have a bar for happy hour

ie breakfast,pool, gym, yet fifteen minutes later i was sat in reception and she was telling a family everything

large room, nice pool, nice decent gym, great location

the gym was just right and stocked with towels and cleaning supplies

i also liked that they offered complimentary breakfast, along with a pool and a gym, which made the stay more comfortable

i really like the pool and the breakfast options they offered.

given a gym towel when our room was stocked with one bath towel for 2 guests

i also enjoyed using the gym and i like its location since i could walk to all the main attractions from the hotel and the

was no water in the gym

no water in gym, though they said they will inform housekeeping, but till day 4, the water tank still empty

we couldn't drop our stuff in the front door and the gym is not available to be used

nice gym, excellent breakfast, super-friendly staff.

people smoking near the doors of the breakfast and gym rooms.

the gym was a great size; the pool was a great size

facilities, including swimming pool and gym

i used the gym and the pool which both offered towels i liked that there didn't have cleaners every day and

bed, cleanliness of room, quiet floor. fitness center was great.

the hotel staff was very friendly and the wifi was fast.

no fridge or microwave in the room. the pool was horrible.

room service food was not good. but the service was excellent!

being told wifi would cost extra

loved the pool gym and that it had a laundry facility

had self laundry, small but decent gym, a whirlpool and swimming pool (which we didn't use)

great location, clean pool area, clean gym, and updated rooms.

due to the virus, no pool, breakfast ,or gym was, available.

they dont have complementry water bottles in the room and gym.

lots of potential and some good facilities, rooms a good size, pool area and gym nice

and practical gym, amazing care and service by staff (thanks to jessica and brandon)

decor, wonderful staff, great amenities - gym and pool were fabulous

the pool was very crowded saturday and sunday.

we enjoyed the room, fitness room, and the pool.

to pay $15/day for wifi no complimentary breakfast gym is very very small and limited no microwave in room; this is annoying when staying a week for a

didnt have a pool, but usually, when traveling, either front desk will mention gym location, bar , restaurant hours

the only thing that could be better would be having a pool or gym access in the hotel

slow internet, small gym

i love that the gym was opened as needed...

the gym and pool were nice

lots of amenities: gym, pool, spacious & comfortable rooms

like big beds, comfortable duvets, nice pool, sunbading beds, gym and showers with as many towels as we wanted

assume it was some time of plumbing issue since room was directly beneath gym and pool

liked the decor, the gym address was very nice, the pool was spectacular, and i appreciated that there was an actual

didn t get a chance to use the gym but i think i would have been more inclined to if the gym had more equipment options

good location and facilities. room was clean and to a very high standard. gym was superb.

excellent room, good gym, nice bar to get a drink in the evening

gym was 24hrs which was nice

i loved the decor, the shower, the television, the staff, the gym and the location.

great amenities, food, gym, coffee, etc

the amenities ace hotels always provide: great food & beverage options, great lobby vibes, good gym, well curated shops, etc

made use of the gym which was well equipped

the staff was super friendly. loved the rooftop pool and the gym was good!

gym is amazing

gym was small, but we are probably the only people that exercise in new orleans

no free coffee in am, limited gym facility

like their gym, great facilities

the location, the restaurant and the coffee! also good gym.

room decor was nice, high ceilings. good gym.

down part was pool was closed and gym access was not included in my stay

it had everything..food, pool,mall and gym

i didn’t like that i had to pay an extra daily fee to use the gym.

location, room, facilities, spa, gym, breakfast

had to pay extra to use the gym

the layout of the room, the doors to bedroom, gym, lobby and open area.

the gym is great

big rooms, nice and quiet, great gym and roof top pool, friendly staff and all around good

decent gym facilities

the gym suit all my needs for exercise

fitness center is amazing

they did not have room service.

room service was extremely helpful and anytime i had a question - it was answered promptly

there s no room service

no room service or housekeeping because of covid.

2) no mention on website of being under construction 3) your book says the gym was open 24 hrs - doesn't open until 6am

no parking or gym or anything to justify the high cost other than its prime locatio by french quarter

the room was very functional and the gym was great.

no gym!!

and gym was under repair

roof of pool needs work, but no big deal, its clean in the pool and the gym area

the gym was also great for a hotel

the pool and gym are lovely, the location good, the staff were helpful.

bed very comfortable. nice gym area.

view from my room on higher floor, gym, pool, location, how quiet rooms were

the gym was not open 24/7 as advertised...

the gym was great and so were the housekeepers

the gym was awesome!! the room was comfortable and the location was good.

comfortable luxury close to trolley. great gym.

location and gym was the nicest i've been to

everything. beautiful room, it was very comfortable. the pool/gym were a great addition.

the gym

small, but good pool area and decent size gym with serviceable equipment

and the view price location if it wasn't for covid restrictions the pool, gym, coffee shop and restaurant could have been a great hang out spot

clean, modern, nice bar, great food, pool, gym

great gym and location. short walk to bourbon street and french quater

location gym with amazing view (11th) night shift receptionists

no pool and gym was tiny with malfunctioning equipment

also- the machines in the gym didn’t consistently

gym was nice

i didn’t like that the gym was under construction but the pool was still accessible

beautiful hotel, indoor swimming pool, gym, laundry facilities, parking deck just for customers, high security

gym was great and served its purpose

outdoor pool and fantastic gym

room was spacious pool area, gym and sitting area was nice

awesome outdoor pool and gym

maybe, a checklist of all the amenities- pool, spa, gym, vue, surrounding sites within walking distance, etc

the pool area and gym were also very nice

for those who like to keep their fitness up while on vacation, this hotel as one of the better gyms i've ever seen

the gym is fantastic

convenient location, fitness room, free breakfast and 2 bedroom suite.

the fitness center was ok, and the room was very comfy and well equipt

are not cleaned daily but day after day and last 2 days kept without cleaning or any room service

breakfast was great. location ideal. rooms were great for relaxing.

and clean, staff was very nice, the valet, woman at the front desk and the room service

had to climb two sets of stairs to get to the gym

they did offer me to go to another gym 10 mins walk away

the gym has good equipments, but no water or towels

options (even for purchase as your site shows bananas and muffins in the snack area), the gym was closed during operational hours and the pool was closed

hotel is in historic gym

first we got a room next to the gym and it was super noisy - my card was disabled a few hours before my checkout time - one of the

gym is terrible; dirty and very dated with barely any equipment

nice gym for the size hotel

gym

gym was very dissapointing

long story short you will live the ness, the sheets, the food, the spa, the gym, the services and people and i can’t forget the most beautiful flower arrangement in the

the gym was well-equipped with state of the art equipment that appeared to be brand new, and it

there was only one elliptical machine in the gym

the gym and the pool were a nice addition

the gym and pool were great, too

ich always seemed busy) to get to the pool, which was annoying for gym guest as well as

gym had what you needed to get the job done

the gym has key machines and very spacious, which was really great

pool and gym are small areas but nice

the gym was good and the pool lovely

tiny gym

gym

the gym facilities could be better, the speed of omelet service at breakfast was weirdly slow.

gyms on two different floors definitely could have been maximised - would have liked some more

very slow internet without ability to buy faster bandwidth, small gym without e-bike

peleton bike in the gym didn t work the whole time we stayed there and my card has been overcharged by about $120- i

the gym was awesome - they even had a peloton bike with tv where you can take the classes

great gym, interesting building. excellent location.

v good gym

the gym surpassed my expectations

gym was also super nice

the location is great!! they also have a really nice and spacious gym.

friendly, helpful staff. great gym.

the location was great. the room was big. the staff was nice. the gym was terrific.

smell of sewage at the front entrance and lobby of the hotel, false advertisement of the pool and gym, i had to go across the street to the sister hotel to use their pool and gym

at the checkin counter - staff seems not to be sooo interested in the guests - towels in the gym are a joke - those are small face towels but not meant for working out - bar in the lobby could

it was a great location the gym was great gym for being in a hotel

no gym or pool but it’s not a big deal. i’d have another stay here.

and the bar is only open thursday- friday and only for a few hours in the evening

beautiful lobby with bar area

gym was a bit outdated

gym was very minimum

like that this hotel had a secure elevator and i also like that it had a very nice cleaned gym

haven t seen gym

r example, there was only one yoga mat available and not a lot of space

site, no ice (they would call the hotel down the street and have it deliver 45 minutes later), no bar (like advertised), not even a soda machine or snack machine on site

bar listed in amenities is used for special events only, rates listed on booking

noisy, the bar downstairs had a burlesque show going on till midnight and you could hear everything

a bar downstairs and access to the pool table would have been great

nice, very small (18 rooms), and lobby next to a very noisy bar

also the gym was in really good condition we really liked it

gym was acceptable unless you are a berbell lifter

wish the gym was open during my visit.

gym is missing all weights from 10-20 lbs

location is convenient, gym works well for me, complementary breakfast is ok.

staff so helpful and personable breakfast no due to covid (sad face) pool and gym no due to covid (huge sad (-)completely suspended due to covid pool and gym closed due to covid breakfast: staff could serve and guests can be spread out to eat pool is (+) rooms weee spacious, clean and had tv , fridge, microwave and had a small but function gym (-)the webpage, it said i would've had access to the gym and pool (+)awesome hotel, very nice interior and clean, nice gym and great staff (-)as i had to request again at 6 :30 am the next morning to be able to shower- for having a gym and a pool- they need to think about basic (+) the hotel has a small gym, coffee and complimentary breakfast (+) love the gym and how it gives you position's on what your trying to (+)pool gym nice breakfast great location (*) amenities are great, gym , breakfast and pool (+)nice location and room setup, love the gym area!

picked the hotel because it offered breakfast

stronger wifi signal

the walls are paper thin. kids ran the halls all night

to covid the pool was closed and we didn’t get breakfast

the gym had a few pieces of equipment in need of repair and several that were just in need of updating

gym- one of the best hotel gyms i have seen, its small but very well equipped

gym was basic - water station was broken and sign said - go to lobby

but it was a great hotel, great gym, great art, great bar, great location for great food

gym was small but had good variety of equipment