the breakfast is at a coffee shop. minimal, but the aesthetics are so pleasant it is worth it.

also enjoyed the free shuttle from the hotel to the performing arts center

the restaurant, bar, location, shuttle, and elegance of the hotel

shuttle

no airport shuttle service

was clean good free breakfast bed was real soft employees was really friendly best hotel in greeneville it beats andrew

no plugs anywhere near bed. add some protein to breakfast offerings and it would be great!

simple but decent included breakfast. coffee always available.

the breakfast was very, very good

when asked for some clean towels the front desk man went to the laundry room to get us some that were better than the ones in the room

loved the gym and the pool

pool and the gym, plus the bed was pretty comfy too.

mayor issues, only thing i was expecting pool to be heated it was not would’ve had been great especially in the cold

breakfast was good.

salt water indoor pool was a great bonus (5° hotter would have be better)

were great, laundry facility a plus, pool was relaxing, staff was friendly & helpful

very clean rooms and clean hotel ! excellent breakfast! very nice staff also .

outside pool area

excellent hot breakfast

breakfast was great !

beds very comfortable, there was a fitness area, pool and the hot breakfast looked fantastic (we had breakfast meeting elsewhere, so (-) pool was not open, fitness center was closed, and there was no breakfast (-) fitness room unusable and filled of trash

the fast check in and out, the cleanliness and comfort of the room, the very nice and delicious breakfast selection, close vicinity to

pillows, bed , air conditioning and breakfast!

pool was clean except for 1 day

pool was out of service in july.

were due to the descriptions of a hot breakfast being included along with the hotel hosting a pool

was good, breakfast was filling, nothing was left out of the menu that i would have wanted

cleanliness, comfort, and breakfast was all wonderful!

it was clean……rooms clean and spacious. staff was great. breakfast was excellent!!!

amazing breakfast, friendly staff, quiet

the gym was great, all the restaurants on site were delicious (although expensive), and the spa was (-) i got up at 5am and wanted to go for a run but was warned of bears but the gym wasn't open yet so i went and hung out with coffee until it was light (+) the gym facilities were far better than most hotels (+) the gym is fantastic, and the hotel offers plenty of activities to stay active during your stay, (+)it was gorgeous! the views are great. likes the gym (-)their pool which is located 1 mile away from the hotel, a newspaper, coffee in your room, and the gym (+)the service was good. the gym and pool were great facilities and safe for covid (-) the gym was dated and entertainment access for our pre teens was restricted to yoga times (+) the gym is very good and there are a good selection of classes available on a pay as you go basis

no room service

spa facilities are exceptional

the golf course staff was also wonderful, and the course was in great shape

the spa and golf were great

the adjacent proper gym, it was great to get a proper work out as opposed to the usual fitness centres with one running

actually a resort with golf course, spa, racquet club, bar and restaurant,gym, small store

the staff was great very friendly and helpful. the hotel restaurant and gym was excellent.

ambiance and clean rooms with comfortable beds and a great gym.

the gym was clean and larger than most hotel gyms

gym was average, the room was near the ice machine which wasn't enclosed so it was loud

gym only had a few equipment pieces. tv didn't have a menu option to know what you were watching

you need to use the restroom in the middle of the night, microwave and fridge in the room, and gym was open for use

no free weights or bench in the gym.

pool was closed. gym equipment was sub-par.

conditioner didn't work in the room, gym had no water or sanatizer to clean equipment, and stains on the carpet in the room

clean facilities, great staff and gym...comfortable stay at least possible cost.

like the fact they had a gym

overpriced due to no breakfast and the fact that they have no swimming pool

plus the breakfast is good, had a lot of options and the staff were friendly

location, bed was very comfortable,well equipped fitness center

loved the fitness center and the room was beautiful and spacious

it has a great fitness center and even an indoor pool

fitness center was good for a morning run

add a rack free weights (dumbells) in the fitness center

was a leak in the fitness center and no plumber available on thanksgiving weekend, so some equipment was unavailable

fitness room was well equipped

i admit being surprised to find a laundry on the first floor, near the registration desk and fitness center

early check in, wonderful big suite, very good breakfast with lots of options.

room was spacious and the small kitchen was great

from the attractions than we'd hoped, the bed sheets had a lot of mysterious hairs on them, the gym was tiny making it difficult to lift weights

breakfast was better retain most free hotel offerings. gym was clean but very small.

gym was very small

the pool is great, and gym is well equipped

not that i didn t like it but the gym and pool was on the small side

it has a nice indoor pool and large gym

eat options and service), restaurant and bar offers good food and service, gym has a few cardio machines and free weights, really nice lobby and strong wifi

newly renovated. excellent pool and gym. staff very friendly. and small restaurant and bar

pool, gym & restaurant/bar

was excellent

the gym was closed due to covid, , but if you need to get your workout on, there's a gold's gym about 5

gym was spacious

it would be nice if they had a pool and maybe if the gym had a different flooring.

the gym was closed for renovations as well, with no offer of another facility to work out in

gym was awesome

the free drinks and snacks in the evening was a lovely surprise and the lobby and bar space is lovely and big

extremely clean, wonderful beds, loved the rooftop bar .

loved the divided two rooms to have kids separate on sleeper sofa

they offered us water, and one complementary drink from the bar per night

we got there, the pull-out sofa was not made for the kids

lobby feels a little dated (example: gym and lobby restrooms) (+)location, friendly staff, gym, easy acess (-)crummy gym, continental breakfast (-)black out curtains scale in gym didn t work value of breakfast for price

free wifi in all areas with open access

they were able to get us an early check in- very smooth

not able to use cell phone or text from room even if on hotel wifi. very inconvenient.

additionally, i have never been to a hotel in which i was unable to easily connect to their wifi

gym, free champagne, view, surrounding areas

the staff is very friendly and the gym is nice

good, large gym

room was clean and comfortable, it had a decent gym, and a little convenience store in the lobby which is useful

to the ashville surrounding mountains, friendliness of front desk and valet parking staff, gym, towels, bottled water

gym needs to be bigger and more updated

the first floor and gym facilities

the gym was too hot and too sad

gym fell well short of expectations especially with the safety measures required

pool, gym, pillows, mattress

the gym is nice and clean, the room was very clean and i like the location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

unfortunately the gym was closed due to hurricane consequences.

the gym and coffee shop are not operational

gym was not open yet after the hurricane

wonderful gym

the location was great. the gym was nice and convenient, loved the bottle water in gym.

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

the upstairs bar is fun and plentiful

location and having restaurant and bar in house.

available, both online and upon checkin, and then saw that we were put in 304, right next to the gym

beautiful hotel with great amenities - the gym, restaurant, and bar were all great

we didn't get a chance to check out the gym but was too busy having fun on our stay

gym needs cables, trx or bands for back workouts

i was thrilled to find peloton bikes in the gym

and the gym might be the most pathetic i've ever seen

nice restaurant and rooftop, gym was great too

nice room, the rooftop, gym and pool. perfect location.

wifi was terrible. no room service.

the rooftop bar was an added bonus

breakfast, happy hour, gym, etc

the gym was one of the nicest gyms i've seen at a hotel

nice facility with very nice features, gym, pool, evening cocktail hour

the gym location of the gym

the facilities (pool, gym and outdoor area) were good and clean as well

such an incredible, friendly staff! and i loved the gym.

i didn’t receive notice that gym and pool was closed down for construction

liked the gym, the pool table, loved the adopt a dog :-)

gym could have been better.

and gym

location is great too and it has a really great gym

the gym is great and also the heated pool was a nice addition

location was perfect and staff was super helpful. the gym and pool were superb

comfortable bed. nice gym, friendly and helpful staff. great amenities.

the staff were warm and welcoming and they have a very nice lobby with games, a fireplace and a bar offering both na & alcohol options

the fitness center was well equipped and the condition of the equipment was very good

liked the location, we like the outdoor seating area in the front of the hotel, i enjoyed the fitness room

we would have liked to have room service but we were informed that it is in the works.

no room service

online states a mini bar & room service

they have a pool and gym

poor gym facilities, understaffed breakfast, expensive for what was available

wish they had more gym equipment

the pool was open late

ll 10pm) which was great for my kids to enjoy after a busy day.

laundry facilities, gym

there are free washing and drying facilities, free gym, small swimming pool and jakuzi and complementary coffee in the reception area

the kitchen in the room was amazing!!! also, the laundry facilities!

the kitchen in the room was amazing!!! also, the laundry facilities!

very clean, great location, super comfortable and had a great kitchen. pet friendly too.

the gym and laundry facilities always kept clean

otherwise property is clean with heated pool and gym

the pool could have been a bit warmer but the people were so friendly the breakfast so good

breakfast was very good, lots of fresh options

at breakfast

the entire hotel seemed quite new or newly renovated, including pool and gym, very pleasant staff, especially housekeeping and breakfast staff

the gym has nice equipment and free weights

the indoor heated pool and gym are great additional perks

the breakfast was cold when we came down at 9am.

breakfast & social hour

fitness room

mini fitness center

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

everything except breakfast.

no laundry facility

staff gym hot tub pool price

gym was very nice and clean and having an indoor pool when there was snow on the ground outside was

hotel was pretty standard with most of what you'd expect - pool, gym, breakfast, laundry services

gym and restaurant closed

also a gym open 24 hours

the gym was closed. the whirlpool was closed. there was renovation in progress.

awesome breakfast, clean hotel had everything we needed, pool, gym, etc.

the gym was adequate but their universal machine needs maintenance

location, pool, and very clean, staff was amazing and i love the small gym.

did not use the pool nor the gym but both facilities looked nice enjoyed the outside seating

glad to have the gym

liked the pool, patio and bar area.

bar prices were a little spendy, when a single shot is 12$ but a double only adds 4$ you know

there was a bar on site and they made food

the pool was clean, bright, and handicap accessible

need a bicycle in gym better lights in dressing are for make up applicatio

also got a chance to check out the gym that was great definitely up to-date equipment with a view into the pool room so j got to watch

pool, gym, breakfast not available due to covid19 - so not the hotels fault

i wish the pool would have been filled .

the pool room has a very strong clorox smell.

the gym was

gym and pool were nice

we didn't use their gym/workout area, but it appeared to be adequate

glad there was a gym in the hotel

breakfast was perfect

property, many things were closed including the gym, spa, and they had limited hours for the only restaurant to include room service

pool and hot tub were perfect

my favorite part was sitting by the fire in the library bar in the lobby

was disappointed that we couldn’t get an appointment for spa treatment, nor could we do a wine tasting

heated pool. great restaurant. bathrooms amazing! staff very courteous.

also had a small gym

the gym was also an added bonus

suggestions for improvement: more way-finding signage for the gym

it is a beautiful condo with a pool and gym to work out.

gym is located on 1st floor in second set of condos

gym and pool

i like the modern style of the room and the hotel bar tender was very nice !!

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

we enjoyed the bistro cafe and appreciated the indoor pool for a swim at the end of the day

a little noise from kids next door but only for first night

we didn't like the fact that the pool and gym were in different building across the parking lot.

location. gym

better cardio equipment in the gym

pool opening hours

i loved how breakfast was still included during covid as a ‘grab and go’ style, where as another hotel i

they had a nice gym and pool

plus the pool and gym were great

pool and gym area was very nice as well as the room the kids really enjoyed the pool

had a swimming pool & gym that was clean and very empty

love the room! love the gym! the pelotón bike is great!

if they can send an e-mail survey you would think they could have sent an e-mail that pool and gym was closed

gym closed and could be a better breakfast

didn't use it, but it was awesome that laundry was free and the location (in with the gym) was great

loud kids in room above running at all times of the day and night.

the room was large with a small kitchen and sofa/sitting area and the bed was super comfortable

the bed, kitchen and bathroom were clean.

breakfast was packaged muffins, granola bars, and coffee

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast, expand the menu

nice gym

gym equipment was nice

very clean, nice gym and fire pits

nice gym

awesome gym

my daughter used the fitness room and was happy with equipment

work, outlets didn't work, a/c didn't cool very well so we were hot all night, couldn't use the fitness room because there was water all over it from the pool and all of the electrical machines

the fitness center was so far away and that you had to walk through the whole hotel to get to it

three fitness machines and two were out of order for the 12 days we were there.

breakfast was less than appealing and fitness room could use some updating

i liked the lobby and the gym had a peloton bike which was nice.

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

the facilities and the gym were nice

the gym was large and well equipped.

there is a little gym and an indoor pool

the water in the gym didn't taste good at all

the gym was cooled well and not humid

spa and gym closed.

also the gym and indoor pool were not available

the gym was nice

room, clean and updated, good breakfast, nice breakfast room, liked the pool area and the fitness center, used the dryer, quiet, easily able to obtain clean linens

the breakfast was phenomenal!

location, cleanliness, quiet, fitness center was great!

the fitness center had free weights, a cable machine, stair stepper and treadmill, which was unexpected

fitness center closed

renovation,, parking, no bar, no vending machines

the location and the covered parking. breakfast was great!

gym facilities limited

nice to have at least free weights (dumbbells) in the gym

dir cations for how to use the gym equipment

a favorable area to spend time in without fear for safety, access to an inside pool, and a gym

the gym didn’t have much and it was a tad bit out of date.

great staff. best gym among hotels i have visited.

the breakfast and the fact that the hotel was quiet. gym was great too

facilities, incl the gym were really nice

you must everywhere must were a mask but not at the gym

the gym and coffee station

great hot breakfast options, gym, pool and very helpful, friendly service

clean, good breakfast, and good gym!

there was even a small gym and a decent breakfast that included eggs and sausage

smelt like a old gym sock someone left the a/c off

get in gym with room key; had to find someone

the fitness center is poor, not possible for jogging training

there is a fitness area, conference room

the hotels fault, but the pool was closed and fitness center due to covid

like the free breakfast and it being self service. fitness room was good also.

fitness room was closed, curtains wouldn't close all of the way, blow dryer didn't work on high

would ve liked a better quality and equipped exercise room / gym.

on-site gym is basic

on-site gym

pool and gym were rather small.

was great but if i could change anything, breakfast could run a little bit longer and it would also be great if the pool was open a little

we enjoyed the amenities, including the pool table and gym, and the breakfast options were great

had a neighbor who blasted his tv all night, then the hotel moved us to the room above the gym (only one available) and we heard people working out

gym was fine for my

the gym was nice as well

though we did not make use of it, there is also a gym near the lounge area and an outside pool as well

beautiful settings and very clean, good gym, breakfast

really noisy air conditioning unit and very small gym with no natural light

i didn't use the facilities like the gym or pool, but everything looked great

it is located behind the parking lot

the ambiance, decor, option for room service and dining at the pool and overall cleanliness.