pool area was cold

clean room, comfortable bed, friendly staff, nice hot tub, plentiful hot breakfast

parking was difficult and not enough handicapped spaces.

the parking lot was an absolute nightmare!! completely ice covered!

nice pool and hot tub. decent breakfast!

breakfast was good

were not many gluten-free options, but the rest of the family seemed very happy with breakfast

were nice, wifi, a swimming pool to cool off, laundry (though never used it) and nice interior with a 2nd floor

breakfast was delicious and out for a long time, easy to access

the pool is super warm which was great for the kids

fitness room and laundry were convenient

rooms, pool & fitness room were all handicap friendly

pool area needs work.

rooms, pool & fitness room were all handicap friendly

built in a rough part of town, kitty corner across the street from what appeared to be a biker bar and other run down businesses

i like the pool and hot tub and fitness center

was a great location, the breakfast was fantastic, tons of options, the pool and hot tub were nice and the room was big, modern and very clean

the staff is always great, beds are comfy, and the pool temp is perfect!

i truly enjoyed the free coffee in the room and the free breakfast

were by the pool- a little loud especially since open until 11, but that can’t really be controlled with all

pool and fitness room we're about what you'd expect, but decent

beds, great shower, plenty of towels, nice breakfast room, usual fitness room, nice pool room

its always nice not have to leave the building for breakfast and and our room was great

because of covid there were no hot breakfast items. just the cold items. kinda bummed about that

great pool & hot tub. large rooms. breakfast was a generous spread too.

); gym was adequate and nice and

gym

asked a couple of times to get the water jig replaced in the gym and it never happened

realize everyone is different, but for me, the pool was just a bit on the cold side

loved the breakfast too

fitness center equipment worked well

there was a fitness center, which was more like a tightly compacted room, and pool/hot tub area

loved the hot tub, the restaurant, and the shuttle

of both worlds city and country loved beds and facilities hot tub pool and fires with view

my husband and i and our 4 kids ranging from 13 -6 had the best time ever

had a nice gym (not that i used it) and a large enough hot tub to not be terribly close to others

customer service, pool, breakfast, and the gym

good gym setup too, all machines worked too

you weren’t traveling with kids, you wouldn’t want to choose this location… it would be better to be near canal park

pool and hot tub were nice

the fitness room was nice to use

also, pool, fitness room, and hot breakfast buffet were shut down due to coronavirus

the pool and fitness center are small but clean

fitness center closed

pool is tiny and no hot tub, and the pull out couch bed was really yellow and hard and you could

but very good overall and excellent gym

the gym was updated , really nice and big. good, clean equipment

pool was quite cold for the kids but they still swam anyway

travelled with the kids up the north shore so this was our gateway to the vacation

parking lot isn t great

liked the view, the gym and the main entrance was very appealing

the gym equipment doesn't work

the bed was nice and gym was sufficient.

pool area had kids after hours.

and i think my booking says breakfast was included but to my surprise i got charge breakfast for room services

above average fitness center, open to guests 24 hours a day

the small kitchen area and layout was nice. the breakfast was hot and good!

full kitchen in the room

i was recovering from a surgical procedure and so having the kitchen and a homey feel really helped a lot

the breakfast was delicious. the pool and hot tub were clean and we had plenty of room.

i appreciated the gym access as well along with the variety of workout equipment

gym space was well equipped and very clean

very well equipped 24h gym and nice pool opened at

the shutdown meant no pool,gym & breakfast

we fully enjoyed the pool and gym as well

spacious, gym, pool

very clean, great breakfast! wonderful friendly staff

the gluten free options at breakfast

pool size and no hot tub

the pool was small, so the kids weren't really happy.

fitness room was well stocked

the kitchen was surprisingly well appointed

breakfast options are good and they have gluten free muffins and bagels available

friendly staff, (shout out to the breakfast attendant who was so friendly and kind, it just made our day)

the area was secluded and quiet. the breakfast area was kept very clean and stocked.

spacious room, clean and well furnished gym, great location, friendly and accommodating staff.

lyric restaurant, my son enjoyed the gym.

noisy kids in halls, until after 10pm

i assume it could be a covid issue but it would ve been nice to have room service available all day and not just at night

room service did not ever pick up the food trays outside of our room over a 3-day period

the fitness center was really clean, and seemed like it had been updated recently

of the treadmills in the fitness room did not work properly

there is a fitness center with a wide variety of work out equipment

the breakfast was amazing - big shout-out to the breakfast area staff - so helpful and friendly

friendly, convenient, indoor pool

the pool area and fitness room needed cleaning.

so so fitness room

comfy bed, awesome pool area & onsite fitness room

i didn’t like that there was no pool or fitness room

pool area was awesome for the kids

the view was fabulous on the lake side and fitness equipment was in decent condition

pool was great

comfortable beds clean rooms and friendly staff nice pool and hot tub will stay there again

very quiet in the rooms, comfortable beds and scenic breakfast room overlooking the lake.

too many kids on roof pool

didn't use gym or pool but looked nice

location was great! next to restaurants, lake and fireworks. breakfast was good! friendly staff!

the bacon and eggs for breakfast could be better.

was a family by us and they let the kids run up and down the hallway

took my daughter and her kids for a post-christmas overnight

the hotel is very large and was full but in spite of being across from the gym, the room was quiet

think children should be allowed to get there breakfast with no adult supervision there were kids in the way running around grabbing plates and putting them back no adult could get pancakes as

and parking are perfect

we were also able to walk to restaurants and shopping so did not have to worry about parking

loved the breakfast and the facilities.

could have had a bigger gym

you can even shoot some pool or work out in their gym which i haven’t had to pleasure to try yet(not enough time)

front office kach, paula & all staff great friendly helpful clean parking 24/7 coffee tea gym security nice breakfast all great a suggestion to add toast bread in breakfast remaining all

was nothing i didn’t like other than the fact that the gym and the pool were shut down because of the quarantine

it was nice to see that there was a gym and even though there is a pool, there was no overwhelming smell of chlorine as there often is

room very clean. hotel in historical building. bar in basement very cool.

a cool old building with a very cool bar in the basement

the bar downstairs was also really interesting and different - nice craft cocktails

the free drink tickets were an added bonus because the bar at the hotel was unique and the live band (week night)was excellent as well as incredibly

the bar wasn’t open on sunday after grandma’s

doesn't a hotel let their customers know in advance when the hot tub and pool are closed

pool to small, i was afraid to go in hot tub because of lack of cleanliness.

the hot tub and pool were disgusting, dirty , milky in appearance. a big disappointment

there is plenty of room for one and the pool

robes for a quick swim in their salt water pool, quite inside and out

has a small pool, hot tub inside and gym

the view was gorgeous, you have everything you need, pool, sauna, gym, store, parking etc.

the view was gorgeous, you have everything you need, pool, sauna, gym, store, parking etc.

did not get to use pool too busy enjoying the town

our room included a kitchen, private balcony, shower with jets, and spa tub