was no gym or pool as listed

the gym was so old and looks nothing like the photos

location was convenient, room was spacious. gym had many equipments and not a lot of people.

should not be talking loudly in their cell phone while cleaning the gym

suite was spacious with mini kitchen.

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways etc

the buffet breakfast was on point

lots of electrical sockets, has free wifi, more than adequate kitchen

clean and kitchen access and great location

the staff was super nice. breakfast was great!

jada in particular, she was patient with my inquiring about early check in, then gave good intel about parking

friendly staff, well-equipped gym, a hearty breakfast

the staff. the gym. the room. the views. the location.

big clean rooms. nice gym and free laundry. breakfast choice was very limited.

breakfast and gym, free clean laundry

room, breakfast, gym, free laundry - all excellent

great ac & gym . close to town.

lobby was in good condition, breakfast was good, and gym was clean.

we had 2 interactions with the bar tender. she was rude and dismissive on both occasions

bar area was cute, yummy wings, and the bartender was so nice

not a full restaurant service in the evening - only the bar area. food and service was fine.

they should put in the website that the pool is close. the gym is open but the pool is closed.

very limited gym equipment, poor ventilation in the gym room

the hotel has a small gym and pool and a nice outside area

were no towels available at the pool/hot tub and it was closed for a few hours during my stay

we enjoyed the pool.

breakfast was delicious

solid breakfast

something on kitchen floor

the pool was not in service which is the reason i booked this hotel because how

pool and proximity to restaurants and lax tournament

gym- location on the river front - proximity to couple of restaurants

the gym was a perfect size for us to work out during our stay

the gym room was alright also

everything scenery and gym wonderful i recommend it to everyone

gym wasn’t open

the parking sucks though since i had to park all the way by planet fitness.

good sized suite with nice view of the river. good fitness center.

also, parking is limited but we were able to find parking in front of planet fitness about 200ft from the hotel which wasn’t a big deal to us

the room was well appointed with a full kitchen

was quite cold, and cold ventilation in kitchen area ceiling continued to run, even after appartement air condition was switched off

clean with good gym

they have a gym, which i use, they have a restaurant with room service, and i asked for a room on the top floor

and was told that the pool is no longer available and that it will be expanded into a workout/gym facility

gym facility was modern and clean , comfortable bed

the bar / restaurant was being male shift and really just thrown together.

i needed a late check out and they complied

there is also a large laundry room

the room had a funny smell and the wifi was non existent

didn't like that they do not have wifi in working condition

clean and well-kept. thoughtful ameneties like an empty laundry basket in every room.

the gym was not well equipped. breakfast was not that great.

swimming pool closed and gym was nice but one exercise machine not working (elliptical)

gym looked nice and so did the pool

the swimming pool

pool open later

hot breakfast was a plus. updated new items in the room. clean and new equipment in the gym.

unfortunately the gym was closed

gym was closed for repairs, although things like that happen, there was no warning of that until i

understand the need to give the staff off, but would have liked the bar open monday

favorite with parking in front. close to longwood gardens

gym was kind of small

there were issues with the gym door but the night manager was helpful in letting me in

like that the gym was right there i didn’t have to look for it

location was good the gym looked to be fantastic and the hotel itself was new bright and cheerful

i love the gym

only 1 machine was working in the gym

gym is small

although , we did not use it, the gym was nice

to have afternoon tea and a dining room for breakfast without tv

fairly quiet, except for the kids runninf up and down the hall in the morning

lack of breakfast and gym

dirty dirty with a gym full of black mold walls

when my niece went to get linens for it he told her that the laundry room was closed and so he did not have any

continental breakfast is more than enough to awaken me for a brand new and refreshing day

the breakfast assortment

the room was located outside of the gym and pool, so a lot of foot traffic and noise

breakfast was great. the gym was nice. the lady this morning at the desk was a doll. 10/20/19

i used the gym for 2 days and it was extremely cean

didn't get a chance to go to the pool or see the gym

the gym had an unpleasant odor so that i could not use it

the first floor room we had smelled like a gym

the gym

it said that they have gym, but all the equipment was faulty.

for an example, i had to come down and ask the front desk if there was a gym, in which there was

they advertised a gym and it was closed

good breakfast and great omlettes by the omlette guy. handy to have a gym.

gym, eating facilities. the location. the room.

i had king bed near the gym

the gym was good

the outdoor pool/jacuzzi area was gorgeous. the entire hotel was clean and staff was friendly.

clean room, comfortable mattress, amenities (swimming pool, jacuzzi and gym)

pool could’ve been a little warmer but i am really nitpicking.

pool not warm enough

lobby served as breakfast buffet, which was not complimentary, bar and lounge

i needed and the breakfast was pretty good the only thing i never checked into was is there a pool

there was a gym and laundry room

pool and gym were closed

the gym was very small

air/heater was very old no gym not sure it was worth the price

also, room 107 is next to the gym and you can hear thru the walls

details, details in the hotel room and loved the gym and breakfast had a great variety that i didn’t expect

rooms were clean and comfortable. hotel has a good gym and pool. breakfast is decent.

did not used the gym or pool for safety reasons, but they look awesome

it was great to also be able to use washer and dryer downstairs in the nice gym

really good breakfast buffet, heated indoor pool, good quality small gym and laundry on site

gym, pool, wi-fi

not open gym equipment broken room was old and not at all updated, ceiling previously had a leak and had a

when i went to complain, i was told the gym was available

was no breakfast, gym was pretty bad, no indoor swimming pool, no regular cleaning facility and no hotel shuttles for

loved the sitting room and the great breakfast!

the gym looked a bit sparse but i didn't have time to use it and evaluate

there is no indoor pool access or work out/ gym facilities

also kids playing in gym room and pool area with no parents

no gym use

coffee, pool, gym, breakfast, the room is very clean and smelly good

pool water was super cold

breakfast selections were very nice

the staff, room, breakfast, location, and hotel amenities are the best

room was super comfy and the little kitchen was useful

the rooms are modern, very clean, the staff is very friendly and helpful, the pool was amazing.

ran out of cleaning wipes in the gym

they had a very decent indoor gym

laundry room, gym, everything you

on every category: staff, bedding, kitchen facilities, room aircon on upon arrival, breakfast, gym

is excellent the staff,the pool and the rooms are spacious and bed is sooo

gym seemed in some disrepair

eadmill, elliptical, rowing machine, full

the pool the food the arcade room the gym my bed my room and the staff

the gym is a welcome amenity, quite spacious and the cable tv works

love the pool and gym, so nice and with outside sunning access even though it is indoors

not being able to have an alternative to the pool/jacuzzi and gym amenities, yet the pricing stayed the same was a bit disappointing

gym was very dirty, popcorn and gloves were all over the floor

pool and gym area spotless

the hotel was very clean and the gym and pool area was excellent. breakfast was very good!

glad to be able to do laundry while there.

the only thing they need to work on was the breakfast was not so great

pool is small

the fact that you waved the pet fee for our caged bird was a huge factor in choosing your hotel.

quite a surprise when i received my statement online after chekcking out and was charged a $100 pet fee

excellent location and good breakfast.

the gym weight machine was broken and had missing parts.

comfy bed. gym ok.

gym is very limited

not much to composite sbout, but the so called gym is very small.

the gym is small but it had the machines i needed

washer/dryer and gym facility excellent breakfast very comfortable and clean beds excellent chef in the on site

the gym equipment was not the best quality. not meant for anyone serious about fitness

plus two women working out in the gym at 3 am making all kinds of noise kids swimming without there parents around so hard to enjoy

the gym equipment is old and in need of repair

bathroom lighting was dark. lack of gym equipment. no outlets near bed

the amenities were clean, the gym was small but didn’t lack equipment to get a full workout

i had a ground floor room acroos from gym. the room was clean and set ip nicely

the room is big enough and clean. staff were helpful . laundry facilities very good

it had a kitchenette which came in handy even for a short stay

the room was clean, spacious, and modern. the bed was really comfortable. the pool was so nice.

the fitness center was nice

room service was good; they were tidying up things, they could vacuum and clean things up a bit

parking was difficult, not enough spaces near the building.

always i had an awesome experience this time i enjoyed the bar and the service there was the

tight parking lot

the gym was a bit sparse but better than zero, glad to have it

mini gym was closed as the equipment was broken

gym was out of order

the gym could be better with some free weights.

breakfast was excellent with a large variety to choose from

did not eat breakfast.

the peloton and the free coffee and breakfast! the pool was excellent

pool and lobby very clean

hotel was clean. rooms were spacious. nice included breakfast. close to highway.

breakfast bar really wasn't to our liking.

treadmill in gym worked well

gym and the room

gym equipment could be better. the free breakfast just average, not nutritional. not recommended

breakfast was great

it’s always perfect breakfast was good

visited the gym, clean, good equipment , complementary ear phones, which was awesome

love the pool and gym

the breakfast didn't have many hot food options

breakfast selection could have been better.

the pool was amazing and breakfast was also good and complete

also the gym equipment did not work

the gym

the breakfast and that the gym was not open i kno cause of covid but the gyms are open

specifically stayed at this hotel for pool, it was closed and so was gym

maybe upgrade the gym facility.

my room and the gym.

gym was closed for entire stay, elevator broke midstay.

it was unexpected, but very nice. i wish it had a gym

just small issues: water machine broken in gym. hot water not provided with the coffee at night.

gym facility micro

gym is terrible and until they upgrade the equipment they should stop advertising it as part of the

gym not clean

beds were great. breakfast was only okay. location was good. gym was only okay.

love the staff, gym and cleanliness

have liked to know beforehand that there was no breakfast or use of gym due to being short-staffed

room was big and breakfast was great and they had a peloton in the gym!

like a gymnasium

hrs) breakfast served at 7am to 1030am french toast, pancakes, biscuits gravy, sausage,

big, clean rooms; well-lit gym; and amazing breakfast

nice gym area

was intact will go back here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

laundry was close, sorry

everything was great especially the breakfast

staff was very friendly. breakfast buffet was great

here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

the room free landry and gym

it did have a clean laundry that was included along with a nice gym

i also enjoyed using the small gym, it had everything i needed

the gym was good.

facilities great (gym, ability to do laundry, big fridge/freezer in room

the gym was closed down and looked like the walls were coming down in there every machine busted all up

great value. i wish they would bring back the continental breakfast and open the gym.

i loved the spa tub

drive another 5 miles, get a room for less $ that is updated, safe, pool breakfast

start from the beginning, my wife and i had rented a non-smoking king suite with a spa tub for $298

gym is a bit sparse

gym is merely ok

the hotel is quirly and well appointed with everything that you could need - small pool and gym but all great - guest laundry and a great breakfast buffet

gym and the pool were tiny breakfast was not available at 7 am when we had to leave

gym is very small, but it is there

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

the breakfast café is quick and convenient, but given how many great options west chester has,

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast not included, great location

breakfast

the gym was clean and most of the staff was nice

kids were a little disappointed that the pool was closed before the advertized 9pm

pool was closed

the location was great and the pool looked beautiful

the next day we ran into her on our way to the pool and even though she wasn't working on our floor

the fitness room was open and available 24/7

the kitchen was well stocked with all the basics

breakfast had delicious, healthy options

carpet was vacuumed kitchen area hadn’t been swept and bathroom walls were dirty

brand new, convenient creature comforts nearby, full kitchen

i liked that they have a gym, laundry room and an area on the 1st floor where you can purchase snacks

spacious room/suite and good facilities overall (gym, pantry etc)

i used the offered shuttle service

i enjoyed the kitchen and the free laundry facility especially

i enjoyed the kitchen and the free laundry facility especially

when we got off the elevator it smelled like old gym socks

the only thing missing was a swimming pool but the gym had all the necessary equipments

the pool and gym wasn’t open due to covid 19 but that’s understandable

convient laundry room

breakfast can be improved.

gym facilities had all working equipment and everything was clean

size and well equipped, location was convenient for our purposes, gym and pool on site, decent

fitted gym with one of each life fitness treadmill, eliptical and bike

breakfast was great. the front receptionist guy was awesome. very kind and helpful.

the customer service and hot breakfast was fabulous

the gym needs new equipment and should also have disinfectant wipes available

hot breakfast, no gym access, never seen housekeeping until i left

i like the easy access to gym

awesome! early check in option. checked in at 315pm

hotel was able to accommodate an early check in of 1pm on my reservation

very nice gym facilty, small, but clean and good equipment

swimming pool was closed but the gym was not. did not make sense to me.

a better gym area

the pool was very relaxing and convenient to use

pool very nice ud83dude0a the room perfect , i liked the hotel ud83eudd70 i want to go again