bathroom by the pool and gym area needed cleaned

you still have regular amenities such as access to a clean pool, laundry facilities, gym, and breakfast as well as an evening reception

the gym was the best i've ever seen in a hotel

pool is a little small but none the less it’s a lovely indoor pool and outdoor grill/hang out

rooms are family friendly studios with kitchen and separate living area

closeness to everything, the gym and pool

gym was great; up to date equipment with the ability to do a variety of workouts/training, spacious

staff were so friendly, the hotel was clean, the room was comfortable, the gym was really cool, the pool was open and really nice

everything was perfect, nice gym!

the pool was very small.

two negatives- coffee was below average, the gym was outdated with squeaky equipment

also the gym area was out of service

the gym was very minimal, but there is plenty of outdoor areas to exercise

the gym didn't have many options but everything else was ok. also the bar was never open.

gym equipment was dated and no free weights. weight machine was broken.

the pool and gym are great but weren t clean around the edges

proximity to restaurants, pool, hot tub, gym. water pressure in shower was also amazing

pretty nice gym although small

the gym was clean and easy to access

the water fountain by the pool)

clean, good breakfast, hot water, aircon that worked, fitness area, proximity to restaurants and shops

clean, perfect location, best staff ever, quiet room, wonderful breakfast and bar area

kids loved the pool

the kind staff and grab and go breakfast

location was perfect and staff was very helpful and breakfast was good.

kitchen, bath, wifi, full breakfast, pool, grills and gym

the services amenities and breakfast were all top-notch!

morning breakfast experience

style, ie, included small kitchen and sitting room areas

full kitchen, nice lounge area.

pool was clean as was the gym

check in was easy, rooms were decently clean, and the gym was a nice touch

the room was clean and comfortable plenty of room if families are traveling with kids

breakfast was well attended and fresh

hotel was very clean and looked modern. very good hot breakfast buffet. bed was comfortable.

gym was small

gym was closed due to leak. green mountain coffee in room bitter.

gym facility made me keep my workout schedule

the only negative is that the pool was not open but the pool next door was offered for use.

pool wasn't open

gym was small, but still ok and has a tv.

the only thing i can say is that the gym is small but this hotel location to short pump mall, hotel amenities and service is so great it

the pool and gym were tiny but nice enough

we think the gym could use a make over. needs more equipment.

the pool, gym and dining area was not accessible

kids were running through the hallways and when i went to use the gym area, there were about 7/8 kids hanging out and playing in there

breakfast was a nice touch and the having a gym was a plus.

also the description said there was a pool and it wasn’t… the gym ac was broken…so it was like working out in a sauna… the rooms were never cleaned the

also the description said there was a pool and it wasn’t… the gym ac was broken…so it was like working out in a sauna… the rooms were never cleaned the

i loved the infused water and the gym

husband really liked that the gym across the street was included

is a pool and kids were playing loudly at 10:30 at night

breakfast buffet was not good - the area is behind the bar so hard to find and not at all charming

pool, beds were super comfy, nice bathroom

extra charge for wifi.

nice gym

with pool, hot tub and gym with the longest hours i've ever encountered at a hotel complete with adults only from 10p-11p

the breakfast is always excellent and the indoor pool, hot tub & gym are always nice to have as well

pool and the gym room.

the pool, hot tube, and gym were open and clean

the tv had almost no channels and the pool was incredibly small

the breakfast variety was great and everything was clean and fruit was fresh

room looked fairly clean. had a kitchen as promised and the room was fairly spacious.

put a breakfast sheet in the room and give them a choice so the food is not wssted

the breakfast was not good at all need more selections.

the staff, the room, the pool and fitness room.

also loved the pool and patio and the cleanliness of the facilities

the staff was friendly and we loved the pool

the floor around the pool was very spiky and hurt our feet

the pool, location, and comfortability

the gym was very well equipped

clean, friendly staff, good food, awesome pool and gym.

it is impossible to exercise in the gym, the temperature is like in a sauna, there is nothing to breathe

although we didn't have the opportunity to utilize the hotel's gym and pool it was nice to know that these facilities were available for guests

squeaky clean, great room design, well-equipped gym

room size, gym, and location

that the gym room had no air conditioning. and the pool was dirty.

bathrooms too small. water machine in gym was empty. tv in gym not working.

we were there for sports team and were in a gym for 14 hours and didn't get back until 10 and was nice to eat there and relax and was ready

gym left something to be desired, there were limited machines and there were never any cups for

the gym, the cafeteria

gym was basically unusable due to a very bad rubber-like odor

loved my stay only thing i didnt like was the gym

for the price we pay for, but i didn't like the gym

old run down gym

don’t know if our room was directly under the gym or if there even was a gym but it was very loud above

the gym was very clean and smelled very good

due to covid, no ice and no gym

the gym had two treadmills, and i could'nt get

the hotel was clean, comfortable and offers free breakfast.

i love the gym, pool was clean, breakfast was nice and staff were really friendly

starting with a great waiting area equiped with a big flat screen tv in the lobby, nice gym room very well equipped, wonderful dining area, greatelly equiped, with greate quality granit

around us as we were getting our breakfast, the pool was closed and we had no warning, the gym could use some

the gym would have a little bit of privacy if there was a film/plastic on the glasses/wall

loved many things including the nice staff, specialty coffee machine, and nice little gym.

the gym equipment needed to be wiped down, maybe put a sign up to ask people to wipe down equipment

quiet, comfortable beds, great gym. nice location near u of richmond

the gym was very nice and clean

parking was close to the front door on the weekdays i was there

i forgot toothpaste and they gave me some desserts in hotel lobby bar were delicious and drinks well

great gym,, nice rooms...nice mattress.....

- big room, cleanliness, awesome hot shower, breakfast, 3

breakfast wasnt that good anymore but i understand why

rooms are clean well maintained with full kitchen

pool was not working

i didn't get a chance to use the gym but maybe on our next visit - we will be back

although we didn’t make use of the gym or laundry room, we did pass them and they looked clean

i especially appreciate that the gym is decently equipped; i worked out every day

kitchen in toom

decor was exceptional and the suite was very spacious and the kitchen was fully stocked unlike the other

great breakfast and gym

indoor pool , gym bed comfy breakfast delicious friendly people great customer care

excellent gym

the gym is the first i’ve seen with dumbbells & a weight bench, plus water & towels

people were camping out in the gym area

equipment was very old and outdated in gym area

due to rain the gym was closed because it gets wet

great hotel! good location, right next to a gym.

the gym wasn’t big enough or equipped with up to date machines.

gym can be better

the a/c in the gym was not on or not working

the variety offered by the hotel; bar, food, and gym

great breakfast and gym

breakfast, housekeeping, gym, and staff were wonderful

great location for the purpose of our stay, the gym was well equipped, and the breakfast was good

a clean laundry area

the breakfast was a bit lacking but otherwise ok.

better room made for a much better experience. also breakfast was fully stocked

no pool at the location

only downside was that the pool was closed for repair

hotel staff responding to a verbal assult on my wife by a male emory t-shirted hotel guest in the gym becaused she did not jump to open the door for hime

gym and pool were small; the restaurant wasn t great

the gym was good and location easy accessible from freeway

everything! especially breakfast. the kids enjoyed the pool. the gym was nice and big.

no restaurant no business center or gym

room smelled like a gym locker room and the bathroom smelled worse

i m paying there s no gym no restaurant no guest laundry the elevator doesn t work lost power on half the room

there was no gym, although it is indicated in the description

was told gym on 4th floor

also the gym was not being cleaned as used masks were hanging from the equipment and the machines had dirty

all available facilities: spacious rooms, gym, pool, bar, game room

well equipped gym

people not staying at the hotel able to get into gym late at night

particular the the gym wasn’t cleaned during my two days stay

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

fitness center was really lacking

bed wasn't super comfortable and the fitness center was pretty small but i have no major complaints

fitness room included also

great breakfast! comfortable bed.

very spacious, clean with breakfast included.

was very clean and had ammenities i wanted; pool, hottub, gym, parking (parking is paid, not free) (+) nice pool area and gym with cold waters included (+) it had a gym and pool that was clean (+) the gym had many cardio options, which was wonderful (-) its hard to say, there was no wifi in the gym and swimming pool

pool was super cold but still able to swim in it.

also, they were able to give us a late check out upon request

next door had screaming kids who were running around until very late

the indoor pool was freezing, maybe upgrade to a heated pool.

breakfast good. nice gym.

front desk could have told us about the shuttle when we walked in

pool is tiny but ok for kids

everything was nice, however towards the evening there was a family who was extremely loud with kids (there room was next to mine)

i wish there was a pool to keep kids occupied

only alerted to the fact that the pool and gym were closed after booking

air conditioning in the gym didn't appear to be adjustable - despite my best efforts ! iro

desk did not explain where anything was located when i checked in ie pool, gym, restaurant /breakfast hours

we had a wonderful time and enjoyed the hotel amenities, including the gym and restaurant

use of the gym and pool, which is why we chose this hotel

didn’t work, maintenence came but couldn’t fix, elevators were confusing and the gym was full of kids not sanatizing equipment, and they ran out of sanatize wipes in hyundai

we loved the gym

had everything we needed, they were quiet, there was a discount for two restaurant offered, a gym etc

maker had previous occupant's coffee in it, gym had empty towel shelf and empty water cooler, entry was very confusing

upkeep was good and also loved the gym access, it had a better gym than most hotels let me tell you

everything is great, service, gym, pool, location, all

9 mi) of the altria theater; free parking, free breakfast

excellent complimentary breakfast spread in the morning!

liked the breakfast, the quite environment, the parking was great, the area was great for its central

the room was stocked with all the little necessities you would need in the bathroom and kitchen

to the tobacco company, as well as offering its own fun porch for breakfast and lunch, a small gym, and a pool with a rooftop patio

gym has highly restricted hours

didn t enforce masking in gym

the location is perfect, i love the starbucks in the lobby. very nice gym:)

the room, lobby, gym, and the pool is warm!

i used the gym it’s clean and well maintained with towels and water

nice gym

i love the gym, and everything what's around

gps, we also had a note that said there was free breakfast but we could only find the breakfast bar which you had to pay

location. bar (excellent service by gary).

and comfortable rooms, large and very clean bathroom, gym, laundry, extremely friendly staff

there was also a nice gym in the hotel

grill & bar were open all day, great food

weak wifi

exhaust removing humidity and odors, new room door, new upgraded hallways, and a huge varied hot breakfast that my high school soccer player grandson devoured

the location was convenient. the gym looked nice. the shower in our room was large.

clean, large room, great gym has a pool, in shopping centre and restaurant area, free shuttle to airport, friendly

wish the pool had been heated.

location and shuttle service were the only favorable points for me while choosing this hotel

carpet in room had some major stains, made to order drinks at the bar would have been amazing vs box drinks

fitness center

the lobby and eating areas were very clean, also the fitness room too.

fitness was out of order the first

paid for a jacuzzi pool and it didnt work what a waste of time

crappy amenities, nasty breakfast, sketchy neighborhood, uncomfortable bed inside the room, dirty laundry room including washer & dryer ugh, the list goes on

good location, modern, nice breakfast bar, bed was very comfortable, it was quiet

excellent selection on the free breakfast daily

the staff, the room, the breakfast, and most of all it was clean. thank you

microwave and fridge. also liked the laundry room.

everything was nice. good breakfast. desk clerk was cute

the gym was closed and they did not have breakfast

also, there is a small gym area and free laundry

there was a gym with free weights

if i had more time, i would have went to the gym and the pool if there was one there and if it was open

i was able to use the gym, it was decent

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and fresh

shuttle driver was extremely unprofessional

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

and shuttle were great

airport shuttle bus is free and called for the guest service