the facilities were great (pools, restaurants, overall atmosphere

adults only pool where children come to swim and the staff do nothing to stop it

one bad experience was at the pool area

very clean, lots of restorants that are included in the price. very good swimming pool.

adults only pool where children come to swim and the staff do nothing to stop it

the pools the gym

we were never approached by a waiter once we were settled into a spot and had to walk to the bar a few times to put our order in

tasteless breakfast, few items

a starbucks and kids club could not be beat, the pools were clean and offered diversity in options

i also liked the game room for kids

the pools and gym

you pay for palapas, for gym

the spa, gym and tennis facilities

the pools are great, so is the gym

you have to pay to have access to the gym, which have no clock

gym

i have been using the gym in the hotel almost every day and i never saw anybody wiping the floor or disinfecting the

gym has old equipment some of it did not work.

the hotel does not have a nice and inviting bar for the evening

service at the pool not quite good

have like the gym to have also had a bar with free weights that you could attach to the end

great spa massages and adequate gym

we had breakfast at la nao every day , it is very good , a bit expensive to be acapulco, but it is worth

small pool at the villa was wonderful

the food was regular except the breakfast very good

we were here for the second time and this time around we opted for a pool villa, and we were not disappointed

the water in the pool was cold.

very luxurious and trendy.amazing location with private pool with our suite.

facilities and room pool.

more shade available at the pool during the high heat hours!

spa, gym, cleanness

location and staff , the children’s pool, excellent view

pool bar

adult pool/bar was full of kids with even some kids sitting at the bar

the snack bar and the bar opens a little bit late.

the view was really good. the food in the restaurant was good. the gym was amazing.

it was embarrassing how much the staff did to delight us - like a sculpture every night on our bed made out

t there as soon as it openes its getting busy fast), recommended for couples for sure

e cinnamon roll is amazing)

menu for the restaurant and room service could use some updates

world class amenities: restaurants and bars, gym, pools, beach club, etc

there's a gym, few swimming pools and it's own

starting with views, amenities, services, gym, atmosphere, beach access

a jacuzzi included in the swimming pool.

the rooms, the facility and the service and the food served at pool side and beach

yoga matress at the gym not enough towels at the gym didn t allow us to eat a snak at thr beach side and they did

and attempting to speak with different staff members they would not allow us to use the gym

was good the only thing was that the gym was not open but it isn't the hotels fault i assume

gym is really

we loved the gym, that was a big plus

kids pool with rusted screws

pool bar and bartenders

pool bar and bartenders

very small swiming pool for adult people

enjoy our stay at ritz acapulco, the adult pool is great, the buffet with many options and the all inclusive even better