more variety of breakfast options

the pet fee was very reasonable compared to most hotels

they did not have the breakfast that was advertized

nice breakfast area

breakfast was great with a big variety to choose from

breakfast was amazing

location, friendliness, indoor pool, breakfast buffet, size of room, etc

the pool wasn’t open

the pool was too cold for our 3year old grandson to play in so we didn't get to use it as much as we

the indoor pool was fun, very clean, and the staff were super friendly all the way through

the room and the breakfast was exceptional

very clean and decent breakfast.

breakfast included prepared cheese omelettes and sausage, pancakes, fresh yogurt, etc

breakfast was excellent. it was the best i've ever had at hotels offering free breakfasts.

the breakfast was very nice! a great variety of choices, coffee 24/7 a plus.

room was clean, the shower is nice, and having all the amenities like the bistro, gym and pool was nice

the gym was very clean and had up to date equipment that wasn’t run down

kids loved the pool gym was nicely put together and the staff was all very welcoming

and gym still closed from covid but the bill still the same for half the amenities no restaurant

comfortable bed, pool and hot tub and gym available

we only stayed one night and didn't get to enjoy the indoor pool or the gym

also, with pretty much all the amenities closed due to covid-19 (pool, gym, breakfast) you would think there would be reduced pricing

comfortable room, excellent pool & gym facilities easy on and off highway

is not the hotels fault that the pool and gym were closed due to the pandemic

only thing we wished were different were the fact that the pool and gym weren't open but understand why considering the circumstances

liked how great the staff was, the pool, the gym, and even the breakfast

room, gym, breakfast— everything was terrific

breakfast was good with several options

pool was clean

pool

was surprised to learn they had a gym

the location was suitable for me. the breakfast was good.staff was friendly and helpful

of check out we went in at 9:08 and open the door and it was a different guy we look over at the breakfast area and he rudely said it's closed

free breakfast and cordial , friendly staff.

breakfast ok. ice machine not working second day.

the gym was outstanding

indoor pool and gym

gym is missing many pieces of equipment and could use a good clean

not much on bar dinner items availability

the pool was closed but that's because of the covid19

the breakfast offered plenty of choices. the gym was nice.

the gym was small and with poor equipment

exercise bike in the gym does not work (seat broken and will not connect to the internet)

loved the pool and sitting outside lounge area

staff welcomed us on christmas day, and even gave us an early check in option because they had the availability which was great after driving for 18 hours

i liked the fitness room!

not very friendly staff- not rude just not engaging. breakfast good

we liked the space to stretch out. the kitchen was great. the couch was nice for watching tv

always clean & friendly staff husband enjoys the breakfast

breakfast was amazing, room was excellent and surrounding was peaceful.

the room and bathroom was very clean and gym was nice.

kitchen area was furnished with basic supplies, on site laundry was at no charge to guests, common areas were tidy

location and surprised laundry use was free during pandemic.

the beds are comefy, love the little kitchen.

full kitchen was awesome

i used the gym in the morning and evening

the hotel room, lobby, parking lot, and gym were spotless

breakfast over at 9:30

room was spacious, loved the bathroom and breakfast was okay could’ve had more options.

this allowed us to watch tv together after putting the kids to bed, which was an unexpected treat

we heading down to the gym, which

small gym facilities, hot tub could use a touch up on tile

had some gym equipment but very small space

gym equipment wasn't working

their pool was indoors which was open and clean, as well as their gym

pool and gym

breakfast wasn't very good

outside was good, nice pool, clean property & it felt safe enough, rooms were basic but clean, breakfast is phenomenal

place, clean and washer and dryer on location breakfast every morning, and the staff from maids to the front desk was great

the pool was clean and served as a great place to relax after all day meetings

most amenities, including the gym and breakfast, were closed due to covid precautions

gym was closed, pool was closed

on-site gym was just enough for me to get in my normal morning workout, also greatly appreciated

dollar tree, golds gym, wendy’s all less than 50 yards away

the gym was clean but sanitizer was empty

do to covid19, protocol for social distancing, breakfast was grab and go

sure do miss the hot breakfast out in the lounge

i usually don’t eat a great deal for breakfast, but, it certainly looked fresh and appetizing

room, comfortable bed, nice variety of food choices at the breakfast bar

breakfast was ok

did not like the fact i asked for a late check out due to my son’s tournament didn’t start until 2pm…i asked can i check out at

price only two things i didn’t like trash in room beside night stand and front desk said the pool would not open till the end of

breakfast was limited to hotcakes and cereal only

clean, right off the interstate,very kind staff and good morning breakfast

the pool wasn’t open yet

the gym was very nice

the pet fee was too high. we only stayed one night but paid the same as if we stayed for four.

pricing, pet fee very high

breakfast was both efficient and delicious

exhorbitant pet fee

gym and pool good and finally breakfast was the best for choice we had

the breakfast was delicious

convenient location off of the interstate. breakfast was above average for this type of hotel.

version 95° no pool pool finally got fixed for last day it was covered in bugs on top of the smell from the

clean, nice employees, pool.

the ‘fitness room’ is rudimentary at best

was advertised as having a whirlpool in the fitness room which we found out hadn't been there for a couple of years

the fitness room was unfinished, and parking was limited.

equipment in fitness room was badly maintained

fitness room was very small, and some of the equipment wasn't working

carpeting stained, walls not very clean, gym very grim

pool and gym closed

loved the gym

used the gym but it wasn't maintained at all

breakfast need to be improved. gym and pool still not open.

pictures to prove it dirty filthy they don’t clean it no clean linen bugs they advised a pool gym breakfast we got none of it it was horrible management the management was very inconsiderate as

gym (not a lot of equipment, but at least they had a gym)

great breakfast eggs, sausage

the location and the pool. the break was good.

free breakfast was great with a variety of choices

the gym was a good size and had more weights than other hotels

they had a store and very nice amenities like a large gym and courtyard and

nice gym. lovely hotel. very clean. friendly staff.

the room and gym were excellent

loved it. nice and clean. pool was great and well taken care of.

on site open for breakfast, lunch and dinner, 2h free shuttle service to charlotte airport, gym open

don't recall details, but it was great and free breakfast was great

restaurant bar closes at 11 am. parking was a little tight.

like the airport shuttle service

website noted free breakfast. there was not.

gym was good - free weights, cable machine and a few cardio machines

he watched me the whole time i was in the gym working out

the peloton bike in the gym could not connect to the wifi (because it isn't a fully open connection), which was frustrating

very accomdating staff, on site laundry, gym, allowed us to check in early after flight cancellation

everything from the gym, front desk, to the size of the room was amazing.

spacious suite. comfy beds. nice to have gym onsite.

they have an indoor/outdoor pool and jacuzzi and a gym open 24/7

gym

the gym is small but you're able to get a full workout

the gym

the gym was big

breakfast was good and having the pool/gym available

the gym was a bonus, and the staff was amazing

complimentary breakfast, pool, gym, ease of finding everything

comfy beds, free shuttle welcoming reception area, gym, and great breakfast served early.

a dog had soiled in the gym

free breakfast and free gym

gym was not too bad and it was quiet

the breakfast was perfect

i thought the breakfast needs some improvement by offering more of conventional choices. thanks

location was great nice hotel, loved the indoor pool and gym area. rooms were spacious.

comfortable place for families. spacious room for 5. excellent gym for a hotel.

heat units were very loud when they turned on. gym didn't have towels or wipes.

room was great location great staff great gym was great

some guest were smoking weed on the pool patio. not the hotels fault but that was stressful

ample parking, free breakfast, pool and gym

no pool no gym no breakfast

gym could not really considered a gym

free shuttle service to and from the airport

find that the back of the house need to have more attention, (example) the laundry must be looking more clean and more mantained, the walls of the back part of hotel must be

cleanliness of the location and outstanding staff also the gym was perfect!!

24 hour gym

it s close to a mall, and some local gym which is nice

rooms were clean & comfortable. great location. decent breakfast options.

my kids and i stayed for about 2 weeks due to us moving and the staff was not inviting at all

elevator and gym

clean, nice gym, guest laundry and very nice professional front desk.ud83eudd17

customer service, room service, food, gym.

charged resort fee when the pool and gym is closed due to covid

nice location and loved the pool and gym with the kids

i liked the gym

highway and amenities antoine at the front desk was very nice, he was courteous and let us in the gym and answered our questions

the gym was nice; not too big or small

were comfortable, shower water was hot, kitchen area gave us a little more room to spread out

my kids enjoyed the quite. the breakfast was also good.

the gym was nice

a small gym and pool on ground floor

the staff was friendly, the place was clean and comfortable, there's a swimming pool and a gym, and a hot breakfast is served in the morning

we wished the pool was a little warmer but that’s it!

the staff was very pleasant and the breakfast was good the bacon was my favorite

gym has no weights for exercise and the gym room itself felt cramped

gym was terrible , ;location isn’t the best, without transportation i dont think you would want

gym equipment, some not functional and no weights.

the gym they really need to replace the elliptical trainer and the treadmill

then came the smell that hit us like a ton of bricks, a very foul odor, a mix between dirty gym feet, and a overwhelmingly sweet and sour mix (hard to explain)

it was in a good spot and clean, nice fire pit and pool

i love the facility, the room and the pool

pool closed entire 3 day stay, microwave inoperable, carpet in room stained, and hvac would not

of the pool

the location right off the highway, plenty of places to eat nearby, nice clean building, great pool, comfy beds, quiet, friendly staff

smell in your fitness room.

my youngest son loved the pool, my eldest son loved the fitness room

fitness room reeks of mold

supplies in kitchen were

onsite bar and social area; suite-style rooms with complete kitchen; ample complimentary snacks and beverages in the room; excellent lighting in the room;

comfy bed, good gym, close to other amenities. friendly and helpful staff.

the size of the pool area / gym could be bigger

clean and good facilities hot tub gym business center good breakfast

very clean, good wifi, good location to highways, malls, restaurants, and friendly staff.

the little bar too

gym is nice

teenage son and nephew had such a great time in the lounge lobby /gym/ pool area , all open 24 hrs

the pool water was very cold.

it is not meant for friends and family with kids

microwave in the rooms is terrible when you have kids and they want something quick

staff was super nice and helpful. enjoyed the pool table and the gym.

with simple, geo-friendly materials, even food ideas (like the cardboard water containers) and gym was open 24/7, simple refreshing floor plans and no smoking anywhere

yellow color - given thought to everything in designing the hotel - nice place and rooms - great gym - had a billiards table in lobby area

pet fee is high

$75 pet fee was ridiculous

great breakfast

was the best it was also clean except the floor i bought cleaner and cleaned myself but very good breakfast was

breakfast not great. food not tasty - employee was nice.

that pool closed at 6pm.

the pool wasn't open and breakfast .

good stay comfortable beds good breakfast good fitness center and the ppl are nice

very nice fitness center

i was asked at midnight if i wanted to change rooms with my kids

great breakfast loved it very nice staff

doors slammed constantly kids playing, people arguing and a lot of the time it was house keeping in the hallways while this

the gym was easily accessible and well kept

breakfast was good. staff need to cook eggs properly. way to hard.

there was a great breakfast selection

friendly staff super clean fresh flowers on breakfast tables and great variety at breakfast

the pool was not easy to get in/out of.

we booked the room thinking we would be able to use the pool and it was not open

pool, breakfast

pool,outdoor and indoor seating area. food was good.

pool was really nice! the room was clean. the bed was amazing!

the pool was close, and it was extremely hot that day.

the hotel had many facilities including a pool and a gym, as well as a nice restaurant

quite old facility for the price. gym is small not everything is working properly

gym equipment needed to be wiped down and parking lot needed some attending

nice lounge spacious rooms great staff and decent gym

clean, great location, modern amenities, private parking, secure key entry and has a beautiful gym

walking distance to my job. gym, clean, quiet, and all my necessity

no cost to park and good price for a room with a kitchen area.

clean, big, our room felt like a apartment, kitchen included for 92$ the night was a great deal

there was a reasonable gym and a small pool, but i didn't swim

shuttle to airport fresh warm cookies quiet room food available onsite tea and coffee in lobby in

free shuttle from and to

the staff were friendly and the included shuttle ride to the airport at 4am was a bonus

nice hotel grounds; pool & garden nicely maintained plus sitting & smoking areas

good breakfast, great gym, has a pool which was still closed during our stay

facility, room, breakfast, and gym

great gym

since it was new it was very clean and ❤ the gym!

the gym

gym was open

nice gym, nice pool, enjoyed walking into the room and seeing my name on the tv

gym was much better than most hotels, the pool table was a great addition, and tge goodies for sale

the gym was outstanding and wasn’t solely cardio machines, but actually had weights

the gym was actually really nice, especially for a hotel- i was impressed

positively above, every other employee i saw on site was dressed like they were going to the gym or just hanging around the house

gym very small

gym was minimal

the gym was very dirty. breakfast was ok - not great.

the gym was small, but the peloton was actually functional, which is rare in hotel

the breakfast, the heated pool, and the cleaness and comfy beds.

laundry room was clean with $1

only thing i didn t like was the grab and go breakfast

the breakfast, the heated pool, and the cleaness and comfy beds.

the breakfast was practically nonexistent

gym, new, beds

my room was consistently well maintained, and the gym was well equipped for a hotel

shuttle was great and extremely quick and convenient going on the hour and half hour

was very engaging and helpful from the shuttle ride, check in, breakfast, check out, and shuttle back to airport

the shuttle driver is such a friendly sole

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available

very large room, bathroom, sitting area and kitchen

pool access, gym, laundry room and places to sit to do work or just relax with a cup of coffee (coffee available all

i did not eat breakfast. the location was great. we was by the outlet.

the laundry room everything was so

i saw the signs for the pool and gym, but didn't go to either

and the hotel's gym was decent enough

seasonal pool and we stayed after labor day, but the gym was very nice

the kitchenette, would have liked a bathtub (just a shower in our room), super clean, awesome gym

clean, pet friendly, good breakfast and gym

people at the front desk are amazing and super kind , breakfast was suprisingly good and the location is pretty

were really excited to have a pool however the pool is down for maintenance to replace the heater so we were unable to do so

pool was small

kids loved the indoor swimming pool!!

was amazing and the staff was so friendly the free breakfast was outstanding more then i expected i will definitely stay

i like the location,room size and the gym. hotel also was safe because of gate.

pool and gym access a bonus. very comfortable apartment.

the gym and pool were great. layout of apt was nice.

didn’t have a gym or pool in the facility we stayed

nice gym and pool area

elevator, gym, pool, and free laundry

clean property and rooms, cant forget the gym with a great variety of free weights btw im a gym fanatic, lol and would love to stay at

i loved the gym

no breakfast, no pool, gym equipment did not work, hair in bathroom, no late check out

the gym, the cables were broke on the weight machine. the washer broke while we were using it.

great gym and pool also

the room and the gym. staff was very friendly

gym was small and ok the location is literally a middle of no-where the hotel is asking guests to

very clean , convenient options as far as restaurant and bar area, gym and swimming pool

good gym. big rooms.

lobby is beautiful suite styled rooms great breakfast! nice gym

the simple gym. the bright lobby. comfortable room with guest/visitor lounge.

also the gym was well stocked with free weights and machines

gym open 24h and quit good equipment, very clean, nice staff

fact that the hotels gym remained open 24 houses and that it was actually open along with the pool