there was no wifi

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

it was reasonably cheap, clean, and big rooms.. wifi is good..

weak wifi

hotel very much geared up for individuals on the go with plenty of areas to access media and wifi

wifi security is poor

good facilities for kids

free shuttle bus to airport, wellness center and gym,

supposed to go to the hotel next door

the top bunk bed for the kids needs a safety rail.

tasty breakfast clean and large rooms and very quiet a short walk from the large shopping

the unique rooms you offer such as the newsroom, the wii room, the bizzroom and the gym

room service for the mirage gave me the wrong order

may be the bar is a little expensive.

i didn't get there early enough to use the pool. the outside of the hotel was plain.

had to pay for another room because they said kids over 12 could not sleep in bunks

there was a lot of noise outside the room. kids running in the hall at late hours

small shower. not an option traveling with kids

not much space to layout and store clothes during stay. no self-laundry facilities.

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me) and none of the other two receptions had the

i was able to check in early in the morning and a late check out the next day for a small fee

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by, also loved the bar and restaurants in the

the property gym was quite small and not enough equipment

's wonderful for me), good wifi, and delicious breakfast

tasty breakfast with a nice variety of options

the gym ….. i always exercise when travelling for work

gym ventilation needs work. needs bigger parking spaces.

i can also see why they only show one picture of the gym, it's very sad

don’t get me wrong it’s very nice but it has the option to be better; for example the towel bar rack in the bathroom is cheap i took my towel off and it shook or how about how there are

the reception and restaurant bar staff were exceptional

it was a great breakfast and within easy walking distance of the metro for trips into madrid.

the room service was open until 11 pm which was nice

good breakfast

4 playgrounds for kids around the hotel

laundry service provided and the breakfast options were not that great

i loved how late check out was an option !!!

location from airport after long flight to catch a good night rest, late check out was nice

very clean and modern. great washroom. they allowed an early check in.

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

early check in was ideal

to go to the airport in the morning, the staff kindly arranged free shuttle, which is great

close to the airport. free shuttle service 24 hours.

very efficient reception and shuttle service♡ in spite of the hours gracias!!!!

clean, airport shuttle, price and nice location

free airport shuttle service

also bar madrid a block from the hotel had great latte we went a couple times a day

early check in time

bar wasn't open on saturday night charge for use of garage should have been included in the

nice pool bar at the corner 4

great location in a cute town- close to restaurants and the bar next door is

excellent hotel, close to the airport. comfortable, great value for money and a good breakfast.

plus provides a decent breakfast in the morning

we booked the quadruple room which had bunk beds for the kids

spacious room for 4 people, nicely decorated for kids.

close to the airport and great breakfast option

your charges at your swimming pool bar were different every time u went for the same order

they had a mini bar in the room

even when we didn't ask for room service there would always be clean towels and amenities for us when we opened our room door

pool area, reception and pool bar staff, comfy beds, breakfast

room, the pool, the breakfast

- rooftop pool area is very nice & clean

great location, friendly helpful staff, good breakfast, nice pool

the pool, location

shuttle service on weekend too

i loved the pool, and the hotel itself was very nice, super clean and a wonderful staff!!

though very basic).

bar and restaurant very convenient and open till late

i arrived and needed to leave the next day before 7 am and asked if i could take breakfast before the starting time, the person in the reception said i could try if not he would

airport shuttle, proximity to airport, pool and playground for kids

pool was great kids loved it

location is good if you choose tu run or play golf, both just behind the corner

the restaurant menu especially for room service could have a bit more of variety.

outside pool could be slippery

big park just across the road)

the hotel is great for us 2 adults and 2 kids