pool and hot tub outside

they have a great gym facility as well as a place for doing your own laundry

was misinformed by the staff, their wifi sucked, the toilet water ran for like 5mins after each flush

stay in and have room service

the kids loved the pool and hot tub

breakfast was fine but i was surprised there wasn't tea bags available

great breakfast, pool area, rooms

rarely had someone attending- always had to call to get a person * no napkins, paper plates or kitchenette-type amenities for a suite with a

prompting a knock on the kitchen door to get someone to re-fill the small container they use to hold the cutlery kits

we loved the indoor pool and jacuzzi

rated an 8 because no pool

nice new equipment,friendly staff, great breakfast.

i really appreciate the continental breakfast. it's an fed value.

the staff is excellent and the breakfast is a 10 of

got to watch some kids build a snowman in the parmigianparking lot

the kids had fun doing this

i don't think the pool was heated. choose not to use the pool, but did use the spa.

pool ran out of towels, staff were called several times and no additional towels were brought to

lovely old historic hotel with modern amenities, fitness center and pool. great food.

comfortable rooms, nice indoor pool, lovely peacock room bar with friendly staff

azing

breakfast at ruby is sub-par, lack of room service, iffy area at night

the staff were very kind & easy to approach with our needs for extra toothpaste, towels, room services & other irregular accommodations

there was no coffee in my room , no breakfast provided, no way to order room service in the morning

lack of advertised room service

there is a restaurant and bar down stairs and a 24 hour gym

we enjoyed using the gym which has weightlifting equipment multiple treadmills

voucher for breakfast discount provided

we were tired upon arrival and we’re glad to find a nice bar and restaurant in the hotel

hotel was super nice breakfast was very good loved the rooms

staff; free breakfast and juices; away from traffic; plenty free parking; close to airport and casino

room was comfortable. pool and hot tub were excellent

we went for a surgery for my wife and i requested a first floor room and early check in and i was accommodated to both

clean, friendly and helpful staff, indoor pool, restaurant and bar attached. lots of parking

pool and gym

kids playing soccer in the halls of the 2nd floor.

clean room and facilities. the pool was fun for the kids!

great that the pool was open 24hrs

friendly staff, nice pool and hot tub, great breakfast, very clean.

my kids loved it as well

i love this hotel! the staff is so nice and the rooms are comfortable and have a kitchenette.

apartment was quite outdated and could of done with some extra kitchenware

the rooms were so big and that breakfast was included and understanding about kids and family coming by and hanging out

laundry facilities available, as well as a grocery store across the street

clean, convenient area, pool, amazing staff. we will be back for sure.

exceptionally clean and modern with a full kitchen, even a dishwasher and dishes!

rooms very large and had a full kitchen plus a generous breakfast

staff was friendly, the breakfast room was kept impeccable, quiet room, all of the and functioned

pool and hot tub closed

shuttle was running late so manager called for a free uber ride for us to airport

i was told, when i was ready to go, that i had to schedule a shuttle to the airport.

desk staff and shuttle service

breakfast was great. good variety of food offerings and tasty food.

its always tough at some places when there are kids, sports

also, whomever was in charge of the breakfast items wasn't on-top of keeping utensils and hot drinks ready

the pool itself is great, but the surrounding environment isn't incredibly inviting.

the pool was open till midnight which was great for us

the breakfast gal was amazing as well

behind the beds could use a good vacuuming and the pool was freezing.

clean,quite and a great breakfast buffet