bby where you check in), our original room wasn’t ready upon arrival—even asked for an early check in, had to keep requesting a receipt, the first room they gave us was filthy and smelt

the manager was ignorant. my visitors has to pay for a room to visit and be by the pool.

didn't have breakfast however very quiet here definitely will continue to stay

staff the room the beds the parking area the building the area period breakfast the prices everything definitely the best hotel ever with outstanding service from staff

breakfast is the bare minimum (bagel, toast, juice, yogart, oatmeal, muffins, cereal, coffee) but

no coffee available after breakfast, and none in the rooms

convenient breakfast

we did not eat breakfast. location was great.

the hot breakfast

hot breakfast in the morning was all that we needed

the hospitality was amazing. complimentary breakfast was a hit with everyone in our family.

room was spacious and clean. free breakfast and wifi a big plus. staff very friendly.

breakfast was good

breakfast was good

like that spanish worker who was in charge at breakfast, she did her job happily and greeted everyone who came in for breakfast with a smile

place was very clean, comfortable and breakfast was good.

never saw anyone at the pool so i took my laptop and phone down there and worked poolside

friendly staff, nice pool, breakfast was good, hot coffee

staff was very friendly, enjoyed the pool, good location.

the room was not as clean as it could be, the pool was green, the breakfast was no more than adequate, and there was a lot of debris laying

don't eat breakfast

great breakfast

breakfast was okay

very comfortable bed. older room but efforts made to upgrade. breakfast was good

fitness center however front desk said there was a gym across the street that would let us use as

i only wish i would have gotten a chance to take advantage of the gym they had but i was in a rush

breakfast left a lot to be desired no hot water to make oatmeal but packets of oatmeal there, no

we missed the breakfast.

the location was scenic, and the surprise breakfast-bag-to-go was great!

breakfast wast of time

breakfast options were minimal.

everything was fine we can try the pool because it was raining besides that everything was good

room has a small kitchen area with stove top for cooking

breakfast great. room really clean

bathroom was nice and kitchen

was soft and room was clean everybody was friendly and breakfast was good my grand kids love the pool

didnt get room i booked. pool wasnt open for a few days in beginning

staff was friendly. the big guy worked on pool to get it clean.

there was a pool and the size of it

was very happy they had a pool

the breakfast was great too

the cleanliness of the overall facility, fitness center had new equipment.

continental breakfast ever

the cleanliness, the breakfast server, and the entire staff as a whole.

only issue was breakfast

i liked the kitchen and space in rooms

specifically they let us eat breakfast in peace without anybody screeching at us about wearing masks

hot breakfast

staff was nice and helpful!! breakfast was on point.. nice as well.. beautiful rooms!!!

full kitchen with bar and bar stools in the room

breakfast was great. service was awesome very friendly staff.

we did not have breakfast at your property.

very clean , nice breakfast assortment

good breakfast.. staff was so helpful.

easy to get to, nice gym, good breakfast, friendly staff, comfortable room.

didn’t even attempt to clean room the week i stayed i had to go get clean laundry everyday

laundry was out of service.

great value for the money. really appreciate there not being an additional pet fee.

the laundry room was not clean, the stairwell was not clean

army university like 7-9 min away got south park mall like 3-5 min away got gym close they got laundry inside made my life super easy didn't have to look for laundry place will definitely come

room was perfect. indoor pool could be kept cleaner but overall nice.

liked the pool and golf area

the pool areas, especially the outdoor pool. beautiful and easy to walk in.

close enough for casual shopping and the close to kids burg

balcony view of the golf course.

enjoyed the beautiful grounds and the mini golf

no bar soap to wash hands except for a tiny little bar that was not much to speak of

was definitely a place to stay with a lot to do from swimming ( indoor and outdoor )to putt putt golf, volleyball, even activities set up for the family in the activity center

indoor pool and gym is closed

helpful and kind staff...beautiful grounds and activities for the kids.

the pool wasn’t available the weekend we stayed but there was plenty of other things to do.

nice breakfast and pool

beds, fabulous breakfast, pool, wine tasting upon arrival, bathtub, close to jamestown and williamsburg

the pool area was refreshing

continual breakfast was fabulous as well as each person who works in the restaurant

my kids loves the swimming pool so overall it was a very nice stay

the bistro was a very small bar and we expected a small eatery

loved that i was able to cook majority of my meals in my 2 bedroom villa for my kids and my mom

nice and clean! and the convenience of the kitchen.

loved having a kitchen in room and laundry as well

the owner was also there each day to help serve breakfast and interact with the guests

the real surprise was breakfast

great breakfast to start your day

our room was cute and comfortable, and our breakfast each morning was visually appealing and delicious

breakfast was awesome.

we enjoy having a kitchen to prepare easy meals, but there are also restaurants within short driving distance

all the basic kitchen ware was stocked

the indoor pool was a little small

the cleanliness of the room, spacious and the kitchen had everything one would need.

there were many people here on vacation and many hungry kids, i'm sure

property has a lot to offer, full kitchen, a nice little living/dining area, has a nice pool and fitness room and the staff is

very clean and quiet place with a great pool and great kitchen

where is a treadmill in your fitness room

friendly staff clean rooms great pool.

the fully loaded kitchen is a great asset

clean hotel! great breakfast! loved the safe location! staff was wonderful!

we used the coin-operated laundry which was right on our floor and so convenient

they allowed children in the gym who were playing around on the equipment and blocking adults from actually using the facilities

beautiful area, clean, great breakfast, friendly staff and free ice cream!

the kids loved the snacks and pool

good breakfast

not too big of a deal- but the steps to the pool are very slippery.

room was right by the buildings laundry room, the smell of wet laundry was constantly in our room and smelled like wet dog… the

so hot inside pool section

the breakfast attended might not want to cook so much eggs and sausages that early when there's not a

due to covid 19 restrictions, but alternative very good and easy to obtain, traveling with 4 kids and a dog very accommodating facility

spacious room! nice kitchen area.

for a larger group it was great to have the kitchen and bed

it's very clean the staff was very friendly good breakfast. i will be going back.

personally would have liked a little more variety in kitchenware (baking dish, more utensils)

nice and clean enjoyed the breakfast

we loved the indoor pool and hot tub

pool, gym, free coffee

a pretty place. pool and hot tub

design of hotel, amenities pool, game room and gym none of which i got the chance to use as i checked out before the end of the first day

did not have the breakfast.

the breakfast was horrible

very clean good breakfast clean pool. just fantastic. great location.

the facility is aged and outdated however the pool was nice for a cool down and the laundry room was appreciated

in it, breakfast is cold only according to the sign but never even served that, couldn't find the laundry matt it showed in photos

pool is across the street and halfway down the block, but historical park is that close to so it

this place exceeded out expectations regarding beauty of the hotel and the premises + outstanding spa with 3 pools - two for families, one quiet for adults - and great fitness equipment as well

location was good. pool and gym were great. overall a nice hotel.

service and the tea restaurant told us they were so backed up we couldn’t get any food for the kids

rooms cost to me little high especially separate room for the kids.

the convenience to golf courses, historic williamsburg, and restaurants

do your own washing do not go on vacation to wash and dry laundry

there was even a teapot which made me happy ud83dude03 having in unit laundry is always a plus- there was even a laundry basket

gym doesn’t open until 7am (waaayyy too late

cleaning crew blocked walkway, and cut in front of us; young kids were running between pool and gym area with no adults around and staff saw this and did nothing

breakfast could have had a better selection

there were not hot breakfast options like most hiltin hotels

com changed it after conversation with manager the next day they changed room the breakfast was only cold food and muffins which on the last last the only had have the amount out as

disappointed in the breakfast. no hot items. just oatmeal, cold cereal, bagels and fruit.

they don't served hot food for breakfast.

the property offers an indoor pool, small gym, a tiny, two-computer open business “office” and free wi-fi

very clean and the breakfast was very good. room were very comfortable.

breakfast, bed slept very well, liked it had fridge and microwave

love the location. breakfast was good.

gym equipment didn’t work!

friendly staff and complimentary breakfast

breakfast was good. rooms were comfortable and clean

need a light at the table. not enough light in the room/pool needed to be warmer

location was excellent pool was wonderful breakfast offered a great variety

loved the location, the cleanliness, the kindness of the staff and the indoor pool

staff, cleanliness, gym

breakfast was good and constantly refilled

allowed a late check out that we definitely needed after being awake all night in the very noisy hotel

gym a bit neglected.

loud kids during the evening having a party in the lobby

the pool was drained, gym was a small closed room, and one elevator was broken

there was no pet fee which is great for pet onwers

very clean, stuff is nice i didnt expect laundry room which was great!

floor and the one above us weren’t even plugged in, additionally multiple broken dryers in the laundry area

the staff was friendly and i appreciated that there wasn't a pet fee.

pool would be open another hour.

we all enjoyed the clean pool

everything was easy to find. pool looked nice. rooms were clean

that lived there sat at the pool 20 hours a day smoking weed so we did not feel comfortable going down there

the pool was open until 10pm, which was great considering we arrived around 7:30pm

wifi was horrible didn't get service in the room

we could not get wifi, very annoying

large and clean bedroom. clean bathroom. free wifi is sufficient.

wifi strength could have been better

the wifi service was a bit confusing and hard to log on to.

the pool was clean and really enjoyed the entire days i was there

pool was not working, not good for the kids

free breakfast was great and lots of variety

room was extremely nice with very comfortable beds and excellent free hot breakfast and friendly staff

kids had a great time at the pool and the fitness room

apartment is tasteful, cozy and comfortable, love the dvds you can rent, kids had fun in the pool

the 2nd bedroom was strangely placed in the living area, which made it a little difficult for the kids to get ready

the 2 bedroom we had was very clean, both the indoor and outdoor pool was so nice

we love that the 2nd bedroom has two queen sized beds so the kids could have their own bedroom

pool towels in rooms

the kids loved the outdoor pool

fact that they closed the pool at a certain hour aint opened it at a certain hour

the free hot breakfast was delicious with a huge variety

the pool really needs some work :/

the pool was alot of fun with the kids

the pool and water park were fantastic!

but we love this cute value hotel and have stayed here many times with our kids

two (2) broken tread mills in the gym

better breakfast selection.

a great place to stay with he kids

laundry facilities were available

a better gym i.e. equipment

only thing i didn't like about the hotel was that there was no included breakfast

inside pool was not heated.

onsite restraunt did have a breakfast buffet

it was comfortable! they had a pool

the pool was super clean

the pool was very refreshing on hot days after sightseeing

pool

the seasonal pool is wonderful, too

the breakfast was horrible

large rooms, clean and excellent service. also a free breakfast.

the breakfast selection is great with lots of options to choose from potatoes/eggs, waffles for kids, danish, muffins, fresh fruit (bananas)

breakfast was good and the staff were top notch

bathrooms a little small. hard to get kids in/out of tub given the way the door opened.

that allowed me to text the desk when using the hotel shuttle or if i needed help with the wifi (or if i needed (-)wifi was not consistent (-)the wifi and breakfast (-)wifi in my room did not work on the second day and the hotel was not able to fix it (-)wifi connection doesn't work in the room (-)the balcony door kept coming off the hinges. and had to pay for wifi. (-)no, wifi in room, loud

we was placed beside the laundry room and it was loud all night and morning

room service was very poorly staffed. once we received the food it was great.

i typically only hope that the hotel has a decent gym, which they also did

the bar area was great and so was the pool area

clean and roomy for the price, plus allowed early check in without additional fees.

the pet fee is not obvious when you book

hotel was very dated, musty, beds were like cardboard, laundry area was dated, breakfast was all carb (grab & go), poor to no wifi, and we actually ended

sparkling clean pool, felt perfect and relaxing

laundry only hot water

in the room beside me the family keep yelling at there kids

indoor pool room had a very strong chlorine odor which would not have pleasant for me to swim in

very nice pool to swim and relax at

great pool to swim

great location to busch gardens. friendly staff. awesome pool for the kids.

pool and gym were available, however pool was very cold and the gym equipment was old and in poor repair

they were out of coffee for breakfast but it was no big deal at all!!

couldn't beat the price, but the room smelled a little and the gym equipment was broken.

were acceptable but no extra services were available due to covid--pool wasn't open, gym facilities were not open, breakfast was a small boxed offering with coffee and juice (frozen

main reason for staying at this hotel was because it is extremely pet friendly and because of the kitchen that's attached to your room

kids running up and down the hallway

breakfast selections could have been better.

hotel seems brand new and the pancake machine was a big hit with the grand-kids

the gym was closed dang covid19

could have had one more treadmill in the gym facility, but thankful it was clean!

the pool was kept clean

the pool was nice and well taken care of

the drunk guy at the pool trying to hit on me lol

excellent staff,family owned, pool was kept up.room was spotless and updated. quiet area.

the staff was excellent. the pool was great. the facility was very clean

no breakfast

free breakfast clean rooms and great price

continental breakfast

quiet location, no pet fee, comfortable beds, affordable rates, big clean room, overnight concierge was great

knock i have is the breakfast if it had eggs or sausage or bacon it would be awesome

was nice wifi was amazing

wifi did not work on the 3rd floor

the only thing i had a issue with was wifi. it was horrid.

the wifi worked slow and kept disconnecting.

wifi keeps kicking me off i have to constantly reconnect

wifi was spotty

free wifi access wasn't working properly

wifi above average

wifi and cable out two days almost and not offered discount or free night

wifi went out all night so no tv, games if your child has one

the jetted tub next to the pool was what my wife, so looked forward to.

the gym was nice

my grandkids love the pool and we were close to the elevator with kids

air conditioning of gym was not working

breakfast could?ve been better, but was adequate.

the pool was not open in july !

the gentleman that checked us in was very nice. had a pool

no amenities such as pool, etc, but we were only staying one night, so we appreciated not paying for amenities we would

wanted to use the pool , i wish the bathroom in the motel had more ventilation if somebody uses the bathroom it

pool not open

a verity of things to do. easy to navigate. even things for the kids to do:)

the added bonus of all the fun activities kept my kids entertained during bad weather

fun amenities available which include indoor pool, arcade, bowling, mini golf, basketball and soccer,

2 bedroom unit was very modern and stylish with nice hardwood and tile floors in the kitchen and living area

there are a lot of things to do with the kids

it is literally across the street from the water park and a short drive away from colonial williamsburg and busch gardens

also didn't like the fact that i was charged $25 a day pet fee cleaning fee for cleaning that didn't have to be done

being able to hear others in room next to us or people at the pool.

that is was very close to theme park and water park and close to food locations.

gym, pool, rooms, everything looked long term “under construction” or incomplete