there is room service available

a table and chairs at the pool would have been nice

there is a pool on the premises which is very relaxing

pool area has a great view of the bay and was great place to

the grounds and pool were very well kept

also the pool was a good size for playing in with the kids

not always warm water in the shower, wifi was very bad

once the wifi went out for 2 days and hardly any cell service, we knew we couldn't stay our entire stay

the wifi was great

they wifi service kept going of on

i loved the pool and the trees in the bush.

the space inside the sports bar was a bit too small

professionalism and excellent customer service offered by butlers nicholas, tannisha, bar tender jermaine

the breakfast could have more options in my opinion nevertheless it tasted ok.

one issue we had was our breakfast took 2 hours to come when we did room service

needs more activities. also for future thought, you can put the spa as apart of the package

needs better wifi.

the wifi at the resort was hit and miss.

the wifi connection is terrible.

wifi is not good.

wifi was horrible. need some upkeep in the rooms: some electrical outlets are needing of repair.

pool over by the sentry needs warmers for the colder times

we'd like to thank chantall, suline, curtis, alvin, adoni, the people at the kids club, the activity lady, all the kitchen staff, the lifeguard that watched lucas and dylan so

unfortunately spa sauna and steam were closed due to covid.

the spa was immaculate and the treatments were relaxing

i loved the stock mini bar, pool, food and all staff welcoming and friendly

spa and gym were nice

resort is modern with lovely rooms, pool areas and array of restaurants

if you have kids or you want to be a big kid the water park is the way to go love it

liked the bowling alley, the gym was awesome and the italian restaurant

where clean , staff where polite , music in the night outside the sport bar was good , attractive settings , good waterpark, nice pool

demario, entertainment team by the pool and karaoke at sports bar, and everyone on the spa team on the day of 11/25

that bout sides are acceptable when you book, i stayed on the adults only side , the club was a hit for me

breakfast and lunch was the best meal i had at the resort , toniann was my booking concierge she

some safety hazards by the pool bar cooks could be more consistent at the hibachi restaurant sports bar could at least be open @

the spa experience was wonderful

the view and the pool, i especially liked how hospitable the owner was.

the swimming pool is awesome

you’ll never need to wait for a bathroom or kitchen to be free since there’s plenty of these too

the swimming pool is amazing and a sight to sore eyes on the hot summer days

very nice and helpful host. big kitchen and living room.

liked the pool area and bar , location of villa was superb

room service was not available one of the nights during our stay and we were not informed that the

outside was too cold for me had dine outside because room service wasn t available

the relaxed environment. the spa treatments. the friendly and inviting staff.

room service takes forever too

was horrible, spa facilities were lacking, food was not gourmet, no beach to walk, overpriced for what it is -

wifi wasn't working well. was fixed then went out again but was good when on.

there was no wifi in the bedrooms which i was unaware of

wifi only works on the first floor, and there was no hot water

like the free wifi and warm pipe water and warm water shower and the front desk representative, ms

given to me to find my room other guest got taken to there room,my bulb never work,i didn't get wifi password,other from that it's great

wifi were really low on the website they said the shuttle for the airport it was for free, but it

wifi was down

pool dirty. no wifi

excellent staff beautiful pool wifi great jamaican cooking from chef

but i understand how it's not possible in off season

replace shower head and wifi is poor

horrible wifi, pool water was cloudy

there was no phone in the room and the wifi was bad

the wifi was really good at the hotel until our last night when it turned extremely slow for some

wifi didn t work at all in or outside my room, i always had to go to the end of the corridor to

the property is plain and simple with a pool and amazing restaurant for fresh home

location perfect. a few minutes away from the airport and transport. bar and restaurant onsite.

cleanliness of the hotel was poor, the pool wasn’t clean, the rooms wasn’t maintained very well

a/c, tv, pool and restaurant are all bonuses

place, offering basic accommodation in huge rooms with bathroom, a nice garden with a large pool and a satisfactory jamaican

it was great! they need to advertise the spa prices

location, the spa staff is lovely, great massage and great manicure, reception and cleaning staff lovely

great location. breakfast was a nice feature. pool area was very nice.

breakfast was lovely and the pool was lovely

the pool side is a bit small but other then that there is nothing i dont like.

also the gym is very good with state of the art equipment

employees, beach, location, live evening shows, room, pool + infinity pool, food, views, gym, the swing on the 5th or 6th floor, spa, and the fact that it is close to the airport (10

good gym and spa

i don’t like that the food is not open later and bar is not 24 hours.

my breakfast omelets and ginger tea were a must have

wifi worked great in the room and the refrigerator was clean and worked.

like bait-and-switch pricing tactics, or the quality of the wifi connection, which i told them upon check in was an absolute prerequisite for my stay due to

great location on the main street of mobay. good price, nice staff, wifi and tv in the rooms.

room had csble tv and wifi i didnt utilize though

the wifi was pretty spotty

the bar was a plus

i love the pool activities how everyone joined together n play games n just leg go n have fun

gym was horrible. poor equipment. run down building. great staff

too mandy kids in the pool. and grounds.

the swimming pool, beach, view from room

it was very convenient to have laundry facilities in our unit

great food and service and not many kids! loved the bands also.

was very good: dinner, breakfast, beach

they had a laundry service and had our clothes done within a few hours which was awesome

to know if this place is for you is to know what it is not: a luxury resort with a party scene or kids club like sandals or beaches with a disney-fied experience of staff falling all over to help

breakfast was varied enough

and at the pool we couldn't get towels

is that the pool bar hours close early at 5pm

the pool was really good, the beach was awesome breakfast was delicious

pool closes early

just need a few more umbrellas around the pool.

wifi

wifi wasn?t working properly call drop while you on the phone talking

i would prefer better tv channel options and stronger wifi - but overall great stay!

wifi a bit iffy in rooms

the service of some staffs was not correct. very slow wifi. the food served was not hot

the wifi was a little jinky over by the beach

wifi was also a lot more unreliable then in 2019

the wifi was great

the spa and the butler was excellent, the party crew did well also

nnot use all at once)

the unit that housed the mini bar looked a bit worn

at bordeaux was fantastic, the pool bar was excellent and the hotel reception staff were

shout out to erica @ pool bar and o'brian -- we loved them

distance of the spa even though i understood to an extent the strategy behind having it located where it is

staff, the pools, beach, bar at the pool and in the lounge, restaurants the food was well prepare

most beautiful property, with the best of rooms, villas, sports facilities and a gym with an unparalleled view

all vegan spa menu (wright life live food) was best we had on our entire jamaica trip

breakfast very good. dinner underwhelming!

having our private pool was great

villa with private pool