the pool was filthy and not open during hot days when it would have been nice to cool off, there are

breakfast sucked

breakfast was late and no variety.

breakfast skimpy, watered down belgian waffle mix so,wouldn't

pool access only 2pm-dusk

comfortable bed, good breakfast, friendly and helpful staff

very clean and comfortable. all the plumbing and ac worked great. breakfast was limited but ok

breakfast was minimal

the breakfast was good. i like that i was able to make my own fresh hot waffles.

the breakfast was not as good as i anticipated.

no meat for breakfast!!! i’ve had better continental breakfast

the bar could stay open until midnight on the weekends

staff was great, killer muffins for breakfast!

tea selection small for breakfast.no fridge in room.

the breakfast was ok wish it was a hot meal but everything was good

we enjoyed the pool and the location of the hotel.

the food is an amazing breakfast

pool water needed attention.

the pool is clean

my husband had concerns about the water in the pool, but not enough to never go back.

breakfast

reduce pet fee to $15

i liked the breakfast and the location off 95

it was convenient that the hotel was right off highway 95 and having breakfast included got us back on the road in a timely manner

pet friendly, but pet fee is $20, which is almost 30 percent of the whole room price

pool looked fine but didn’t use

wish the pool was open.

ok place pool was closed, place run down but staff were very friendly and helpful

breakfast was really nice the helpers was excellent thank u for having my family there really

pool was not ready

breakfast was fantastic, the room was clean & comfortable

missing the breakfast. should say on the website.

the breakfast was great keep it up!

missing the breakfast but the

breakfast was good, the staff was very friendly and helpful.

chair and ottoman were stained was not provided the wifi password

how to get on wifi info

wifi kept kicking you out

wifi worked

wifi immediate

breakfast bar was closed at 9 am

the price & location for our travel plans was adequate. nice little breakfast bar.

friendly and helpful, convient location, nice size room, great breakfast, only negative was a little deferred

service personnel did not disturb guess early the morning of check out, also the providing of breakfast was sufficient

had hot breakfast!

couldn't even get to the pool without walking through thugs blocking the way smoking marijuana

nasty pool

pool was full of green algae, disgusting

could tell if pool was open.

the pool was closed

bed, hot shower, cable, wifi and a personable and professional staff

the wifi.

it smelled, tv didn't want to work but a couple infomercial channels, they didn't tell us the wifi password so we couldn't watch our tablet for netflix

wifi we had to log into was not picking up in our rooms

they thought of it all, from socials, pool, to the top-tier breakfast that even includes gluten free food options' don't cheat yourself;

pet fee was high most people like their pets more than their kids haha

from the staff, the wonderful breakfast and the pool…just awesome

delicious breakfast~

about this place was great: pool area w/bbq facilities, gym, new laundry facilities, the room was huge and quiet, the free breakfast and dinner (w/beer & wine) was

this hotel was a blessing with the gaming area for the kids, the outside area for them to run around, the indoor pool, and the extra space in the room

were kicked out of the pool because it was too many people

hotels offer a real breakfast at this price level, not just coffee and pastry

to put us in a suite our family could fit into, and also made sure that we knew about the free laundry services

the bar and pool table

i didn't like that the pool was closed.

big room, very quiet and nice breakfast.

pool needed some updating. some lobby furniture needed replacing

about it was great, cleanliness, room was great and breakfast was very good

right off the interstate is very convenient for travelers; price was a great value; and a good breakfast included

the room was spotless and the pool was perfectly sized to enjoy and clean also

pool is great for those hot days

breakfast staff nice. apples available was nice. laundry section nice.

the kitchen area and dining room area were amazing

all things associated with a kitchen except a stove

was traveling with kids so had to make other plans which means had to spend more money

the pool was clean and refreshing

outside pool and free breakfast

facility was very clean. continental breakfast was great. staff was very nice.

good breakfast

choices for breakfast were too limited.

the breakfast..

location, easy of check in and out, and the kitchenette

the entire room was awesome. full kitchen, nice view of the woods. very quiet.

kitchen amenities were an added plus

really love the cleaness i love the kitchen the whole entire place met my standards

the kitchen had one coffee mug maybe two forks and the stove and refrigerator were full of rust

well equipped kitchen and the dining table and chairs. good location close to walking trails.

i enjoyed the kitchen

the bedroom was nicely separated down the hall from the kitchen/living room area

best gym and pool

available in room or lobby pool was closed -i like to swim laps after long day on the

clean, comfortable, location, breakfast

the staff was also friendly as well, the breakfast was pretty good too

they took over the gym, lobby and the pool area ,just wrong timing i guess

front desk staff and 2 others working there were chatting relaxing towards pool side of lobby as i waited at desk

space in the room was plenty,close to civic center, bed comfortable, good breakfast

there was food in the couch, old shoes left in the room, kitchen sink had a disgusting smell, roaches were in the room, and the ac did not

staff very friendly and great continental breakfast

great suite, friendly staff, fantastic breakfast (the eggs and bacon were so good).

the kitchen had everything you needed and then some

very comfortable; well-equipped rooms; friendly staff and a great breakfast.

kitchenette and location.

very comfortable room with a full fridge/freezer plus a very nice breakfast

breakfast was ready before 7 which is what we like as we are eager to get back in the

other than the infection i recived from the pool everything else was good

wish we had had time to enjoy the pool, which looked very nice

the swimming pool was closed

pool was great, fresh cookies, nice staff, good breakfast , giant rooms, so clean

i received a staph infection from swimming in the pool.

good enough for us. very clean kitchen

she asked how many we had and provided us with extra towels, laundry detergents (we asked), and also information on how to set up the trundle bed and bedding

staff were super friendly and helpful, and breakfast was good - my kids enjoyed the waffles, and my husband and i liked the hot breakfast sandwiches

pool was too cold and a disappointment to the kids who weee looking forward to being active at the end of a long car ride

pool and hot tub were the main reason i booked this hotel and neither were in working order

breakfast was good. my kids went down and ate

booked this hotel because i thought my kids would enjoy the pool

it is clean and has a good fitness room.

breakfast was good. staff treated my kids well

nice comfortable sized room with pool

location, parking, price, breakfast.

no real bonuses like a view or nice pool area.

breakfast was okay. just needs a little more love

staff breakfast great. location off interstate easy. walk to mall and restaurants

breakfast eggs no good sausage no good omlelttes no good

no soap to wash our hands and the toilet was wobbly. no fridge to keep kids milk cold.

got in to late to swim. not their fault. pool was closed at 2am.

got to the room, kids went potty, toilet wouldn't flush

it has a pool

young kids all outside smoking weed. no refrigerator in room. no microwave

kids running outside at 23:30

place looked like a hang out for kids

became a hanging spot for kids about 3am this morning

thank god we didn’t bring our kids bc we would’ve left and went somewhere else

staff was very friendly. the pool is very nice!

the night clerk he was very nice and hospitalble, even though the bar was not operable, he was willing to get us some beer

breakfast was very good , we only stayed 1 night but this was a beautiful hotel enjoyed it very

indoor pool is needed

property is in the town of florence with a short walk to about 6-7 restaurants and bar , it’s a great town to explore while on a road trip

roof top bar close by

the bar and restaurant were fabulous

stumbled on this hotel and so glad i did because its literally right downtown by restaurants and bar in walking distance

the fitness room and the store was stocked with plenty of items

restaurant says open til 11, but only for bar food.

gym was ok too

no towels in the gym.

am gluten sensitive so did not have breakfast

i like that it such a nice place for such a low price. late check out was available to me.

gym had very few machines, and needed maintenance on them.

no indoor pool

pool was broken &

of misinformation on cdc and staffs, the pool closed and no breakfast services

convenient. nice pool

breakfast

pool wasn't open

the pool wasn't available, breakfast is not available

no pool

the pool was not open and still covered

the pool was ok, but needs updated furniture. food at thunderbird was good at a fair price.

you have to use mcdonalds wifi which is next to the hotel

wifi didn t work

curtain was too short for the shower so the floor got wet; sheet had a cigarette burn in it; wifi was weak; 1 pot that was dirty; asked for non-smoking got smoking instead

free wifi, cabled tv..

no wifi , no tv remote , roach crawled on me in bed , and we got locked out our room

breakfast adequate, no meats.

pool was closed but it was after labor day

plenty of area restaurants and decent continental breakfast selection

pool area is messy - again construction clutter

room was clean and comfortable. nice small breakfast included if you want it.

there was breakfast as well but we did not have time in the am because we wanted to continue our long drive

only liked the fact they had a gym and the hotel location was very easy access off 95

staff was friendly, it was clean , the beds were comfortable, the location was good, breakfast was good with a variety of choices

comfortable bed, room and shower, friendly staff, decent breakfast

easily accessed from any interstate. hot breakfast, and friendly staff.

convenient location. friendly, helpful staff. clean room and common areas. very good breakfast.

clean it was and the variety of breakfast

bed was very comfortable. room clean. good breakfast.

the breakfast staff and food was excellent

pool was mobbed both am and pm

i had breakfast at a wobbly table

and only kids' cereal (fruit loops) and raisin brand

thing i could suggest for improvement is some possible protein options for the breakfast

the room is so clean and the breakfast has a different choice

happy with additional charges i received for the kids when the ad said kids under 18 were free

the breakfast a to go bag with a small roll, a small bottle of water and some crackers

there was no laundry service, no king sized beds, no breakfast

no breakfast

grab and go breakfast, hotel is currently under renovation. staff very friendly and helpful.

they do not have breakfast. update your website!!

tissue was in the peep hole in the door, the cover was stained, and the tv wouldn t connect to wifi

cable and wifi wasn't working and there was a pool but you couldn't swim

also wifi was very fast and works well all time i was staying

no wifi, no cable, i notified office multiple times and called

we always eat at a restaurant so didn t use breakfast option

breakfast, friendly staff, easy check in

we were very satisfied with the continental breakfast.

we got a restful sleep and woke up to a yummy breakfast

the pool was great

the pool is way too small. suggest a large outdoor pool.

hotel was clean and breakfast was good. the parking lot was very well lit and felt safe.

the staff, especially the breakfast lady.

late check out is really awesome

location, clean, free laundry, and breakfast

well equipped gym for a road weary car traveler

lady working the breakfast area was so helpful, friendly and thoughtful

hot waffles for breakfast

breakfast

breakfast was delicious

breakfast wasn't good not as shown in pictures

the pool and the staff.

only $10 pet fee. good location, very nice breakfast selection. comfortable beds.

this would not be my first choice in the future but you can't beat the $10 pet fee

value and breakfast

pool area was a little small but still great

the pool was closed and was looking forward to just sit and relax a little.

pool was closed, maybe another covid thing

pool and surrounding area was a little messy

the rooms are large also and breakfast was great

nice staff! enjoyed the gym

$25 pet fee for a six-pound yorkie?? gat real.

should have been advised there was a $25 pet fee

loved that the male manager that checked us in didn’t allow kids to be running up and down the hallway disturbing others… the other lady was helpful when we

we really wore out welcome out but i warned my kids before it

$25 pet fee.

that the pool was not open yet.

the swimming pool was closed.

i also like the bar and the pool tables and the beds were very comfortable

rooms were wonderful the beds was the first bed i slept in that didn’t hurt my back pool was

are in good condition, there is a fun restaurant/bar attached the hotel, and even an area to play pool

woman who coordinates the breakfast is a phenomenal team member

the heated pool was great for a child who had been in the car all day

indoor pool was clean and the room was spacious and comfy

clean hot breakfast

great breakfast! general manager was amazing. he was so helpful.