pool was closed and we were not told when we called the day before and asked if there was a pool we

rooms were wonderful, and the continental breakfast was really good

rome was clean and comfortable and breakfast was good.

bed was really comfortable. room very clean. breakfast bar outstanding. staff very friendly

limited hot breakfast and had to return to room.

location and the parking lot

wifi very slow and one day it didnt work at all. no dog poop bags or trash cans to put the poop.

wifi is super slow..

good wifi

parking.

clean comfortable bed. spacious room. good breakfast.

only complaint i had is that i was really looking forward to the hot tub/spa but unfortunately it was out of order for repairs

cleanliness; hot breakfast; pool

pool and hot tub clean and relaxing

breakfast was sorely lacking. not enough staff and food ran out quickly.

real breakfast real hot breakfast great hotels met our expectations

the staff was so friendly, and helpful. we loved spending time at the pool with our grandsons

the laundry room was dirty, and the washer was ‘broken’ as well

i needed an early check in and they went above and beyond to make it happen. thanks very much.

good value hotel pool and laundry facilities were nice to have.

clean and comfortable. continental breakfast was pleading and yogurt

didn't know pet fee in advance.

didn’t know there was a pet fee until checkin

park my truck and trailer on the property

large mirror in the room had food handprints all over it maybe from kids

was great except the cleaning staff i asked for a late check out and well i guess the cleaning crew wasn't to happy about it and with my self being

that the parking was right outside door and pet fee was $5

the breakfast offered is better than most breakfasts

the bar was closed

kids enjoyed the pool

nice onsite indoor pool with hot tub

the rooms were large with desks for working and even had a small bar sink and 3 large mirrors so you could both get ready at the same time

breakfast was good

better breakfast

to the governor's mandates, pool and breakfast were unavailable

good need better breakfast

breakfast was exceptional. staff is very friendly, professional

has wifi

wifi was almost nonexistent and very slow, tv picture quality on most channels was poor

didn't tell us when breakfast was, didn't tell us the wifi information

the wifi was very slow. the restaurant was never open.

old hotel and wifi uploading speed is useless

it was clean! we liked that the lobby had bar and restaurant!

the bar was inviting and food was fantastic

everything from room, restaurant/bar, fitness center were a+

we ate dinner in the bar and had a great dinner and drinks

property with friendly staff, manicured grounds, pool, hot tub, elevator, excellent breakfast, comfortable beds, and warm blankets

we were out with family most of the day so my kids were only able to swim for 1 hour

it was clean the pool was indoor they had jacuzzi that was nice the breakfast was good

room with soft bed, powerful shower, decent breakfast options, late check out and well laid-out

pool was clean and the kids enjoyed it

pool was closed and the rooms were small

pool was closed probably 4 rennovations

was disappointed that the indoor pool was not in working order

the pool was shut because of maintenance and the breakfast wasn’t there.

but other than that and due to covid the pool and hot tub were closed and no regular breakfast

there were no breakfast just coffee but that was fine bed yes like a cloud

believe that there was a 'bag' breakfast, which was better than no breakfast

the room and breakfast was great!

the pole did not have water in it. and no breakfast.

just a little disappointed about breakfast but not a problem

if they do that they need wifi strong enough to support it

the tv was app based and the wifi was buffering and was not able to watch even the news all night

slow wifi

real place to take your pets and wifi was absolutely horrible, no streaming at all

wifi kept going off and on, breakfast was not ready when we left at 8:00am.

clearly and operational hot tub and pool

we really enjoyed the coffee machine in the lobby. the pool/hot tub were clean.

breakfast looked great, but i didn't partake

we had to do early check in, but they could have been accommodating and not charge the extra fee

noisy room as we stayed by the elevator, and pool was too loud to have a normal conversation

the guest laundry was very convenient

comfortable room with great breakfast. also had leisure facilities- pool and fitness room.

pool needs to be cleaned and refreshed filter, maybe

the staff was also very accommodating when we asked for extra towels, clean sheets, and a late check out

very great staff and very comfortable beds. kids loved the pool.

cleaning staff lady rude ( am shift) air conditioner too loud- sounded like a laundry washer

they had a laundry room, which we didn't need, but also nice to know the option exists

clean, comfortable, laundry facilities

i did laundry and the facilities were very clean and close to rooms.

laundry facilities, the location, and cleanliness of the room were all great.

the convenience of having a fill kitchen, especially traveling with an infant

full kitchen

i love the suite free laundry it was in a good location very quiet clean it’s a 10/10

location, free laundry, kitchen

the kitchen was like home and no noise and friendly staff.

easy to book and breakfast was good.

excellent price,warm free breakfast, great location easy access to hwy for further travel.

breakfast

very clean great staff good breakfast and great value

hot breakfast was good

full kitchen. comfy bed pillows. decent social hour.

breakfast was awesome

pool and jacuzzi were out of order, the tub was too small

good breakfast

to save time be prepared, as it is advisable to bring your own food needs & prepare them in the kitchen provided

clean and comfy. guest laundry provided. wonderful restaurants nearby. staff was super helpful.

laundry facilities worked great

that the pool was out of service. that's one of the main reasons we stay there.

breakfast was very light.

no elevator to get to the 2nd floor. the breakfast was pretty. pretty bad

very clean, indoor pool

no breakfast. honey bun or small muffin is not a breakfast.

wifi worked well

hotel was under construction for remodeling, the wifi didn t work

could not get my ipad on wifi

asked the front desk for assistance but was unable to connect) and the

everything was great...room, pool, hot tub, and breakfast....

room with new carpet and new bathroom and lights there was a big gap around the main door and no gym as

gym, pool closed

our main reason for reserving here were the pool and the gym

kids running up and down halls yelling at 10 pm and later

no breakfast no gym

more coffee packs. bigger bar of soap. haha

theme was spot on. bar and grill were fab, dinner was lovely. room was very clean

in the bath/ shower would have been good- we only had one small bar by the sink

and- just walk across the lot to the restaurant- which has a great bar and great food

close to a bar and grill and surrounding site seeing activities

good breakfast selections

bath tub and at breakfast buffet an individual serving of jiff peanut butter had been chewed by a mouse and was on

new hotel great breakfast offering

we were early check in late check out and spent the better part of a full day and night in route to santa

the breakfast here is top notch compared to any other hotel i have stayed at!

had closed the pool and we were told we had to go to next hotel to them to use the pool and hot tub

very loud mechanical humming noise that never ceases; possibly pool equipment

pool is not monitored at all from what we seen

amazing and great breakfast!

kids really enjoyed the indoor pool.

there were laundry facilities on site

bar in bathtub is not well located

always stay at ihg property. staff & bar at the end of day. nice touch large room.

adequate bar with reasonably priced restaurant food selection

the breakfast in the morning was warm and inviting

good location for a stop in the middle of a cross country drive. excellent breakfast!

semi-truck parking and breakfast

big lot for truck parking

for them one and one at the third floor for me , man i had a blast , stayed 4/28 checked out 4/29 breakfast was good i would come again directly to this location because of the stuff

decent and comfortable room. breakfast was good

breakfast we amazing

new, clean, well stocked kitchen

nice accommodations. lovely heated pool. close to palo duro canyon and plenty of food options.

did not use kitchen but well equipped

the kitchen in the room

the gym was pathetic

inside pool, drained dirty jacuzzi, lackluster old gym equipment

swimming pool out of service laundry machinery not working properly

soon as i arrived i was greeted, i was also ablento get an early check in

main issue we had was the pool and spa were closed when we were there, the gym was also fairly basic and not fully set up

no laundry or ice machine

need ice machine fixed and laundry

laundry room is on the second floor which made it easy to do laundry

furniture cabinets torn ud83dude42 walls cracked laundry and dryer broken

no ice machine or laundry working

kids and i were very comfortable at the hotel

we ordered room service and the breakfast was filling

wonderful downtown hotel. extremely friendly and helpful service. great bar and restaurant!

ssive

commend the negroni), superb restaurant

t all items were refilled quickly) it was a one night stay for me and i didn’t look for gym, laundry, etc

wonderful beds and bedding. great breakfast. good coffee

room was clean and breakfast was very good. staff was friendly and accommodating.

the breakfast was delicious with lots of choices

t all items were refilled quickly) it was a one night stay for me and i didn’t look for gym, laundry, etc

dryer in the laundry facility ripped me off

but there was dirty laundry beside the empty pool

of the laundry rooms was locked

out-dated facility; dirty laundry room; gross stains on bedspread; burned holes in bedspread; no tissue box--only little

location, price, clean and great breakfast

t want my kids to touch the floor

the location is great, the rooms are clean, staff is friendly and breakfast is ok.

it was clean and comfortable with a good breakfast!

great room and breakfast, really clean.

was a little odd, stand up corner shower with no curtain, tried using the fitness room and it was super small and barely to no air flow so i could work out long, pool and

nice full size-kitchen, fridge, mw, sink, dw, all cooking/eating utensils provided and clean

booked a king suite with a full kitchen, the room we got only had a 2 burner stove top and no oven

pool was indoor breakfast every morning

have gotten a 10, but the pool looked kinda dirty and the hot tub bubbles did not work

room suite with young kids was great

lighting in the kitchen area needs to increased, perhaps an additional fixture.

i stayed in a newly-remodeled room that was spacious and had its own kitchenette

breakfast was measly and had to be consumed in their very bland breakfast area.

as for free breakfast ud83dude15 they only serve biscuits and gravy, waffles and syrup but when syrup is out

any available and were instead put in a non-upgraded room with no couch or cabinet space for the kitchenette, and the big burner on the stove did not work

being charged a pet fee and no breakfast provided even the site advertises free breakfast.

smelled like urine and this hotel chain now charges for pets; no waiver although another staff member did waive the pet fee two weeks earlier

breakfast was very good, we enjoyed it

breakfast was good no complaints

breakfast is really good and the location is right on the interstate

we only slept bc we drove 8 hours to get here after a weeklong road trip with 2 weary kids

just recently started doing breakfast last week which is great but it is only offered from 6am to 9am which can be really early

good room, staff,breakfast.

the pool was great and a really good size, same with the hot tub

clean and very new. breakfast was very nice and well kept.

nice breakfast. helpful attendant. good wifi

beds where comfortable and overall clean. tv worked, and wifi was good to use. that's about it.

good location-wifi worked great

staff, great breakfast, clean room, tv easy to operate and free wifi

good fast wifi

the pool and breakfast

very nice people at the desk- room was clean and had a coffee maker!!! laundry was available

good value. clean an breakfast was excellent!

only complaint was when the laundry lady came by around 9am

the staff, and the indoor pool.

the ice machine was secured in the laundry room

nice big room with kitchen .

we enjoyed the swimming pool and laundry facilities

room was very cheap and it had a mini kitchen

one thing that we didn't like was our room had a mini kitchen but no utensils plates etc.

specifically asked about sofa bed for kids but later had to go back down to desk to retrieve sheets

the gym was clean and was perfect for my workout

ev charging

dryer didn’t heat very well, and there was only one washer and one dryer in the laundry room

the breakfast spread was bigger and better than comfortable hotels

for a general car park $12 for 1 piece of toast that had old arugula and old tomato’s on it a bar that had no red

pool was out of service

only thing disappointing on my trip there this year was 1) the swimming pool-it had dirt or something along the edges of the floor of the pool, like it hadn’t been

the hot tub was cold the pool room was full of leaves. and the pool was full of dirt.

we booked for the pool and it was dirty and cold

they had free breakfast, a pool, a gym and a bar, but i didn't have time to use any of them

breakfast was wonderful

parking is good for trailers.

wonderful staff and the kiddie pool is amazing what a great idea.

said they had ev chargers for tesla and other electric cars, only tesla chargers on site.

the kids used it as a playroom

breakfast was good

hours of breakfast seemed rushed

quiet and friendly fun bar before dinner where we could walk across the parking lot to two very nice restaurants and a

breakfast grab and go was a bit meh

we used laundry facilities as well

had a small kitchen in the room with a real coffee pot

laundry available if needed

the room above us. they were loud and kids pounded all night

sheets, comfy bed, clean, great location, kitchenette, shower and tub,

polite staff (i had just lost my brother) nice room with comfortable bed nd excellent hit buffet breakfast

the pet fee is a little high

friendly staff, room was clean and enjoyed the swimming pool.

the 2-queen-beds room was big enough for us (2 adults and 2 kids, 9 and 11 yo)

we arrived very late in the morning and was offered a late check out

i also loved the tesla ev charging station to charge my car overnight

stay at one because i’m a travel nurse i’m very upset with our stay and we were there for a gymnastics

the gym was very nice; i was able to do afull upper body workout with the cable machine, pull-up bar

pool and gym were open. love having the ability to cook and eat in room.

the gym

wifi connection wasn't

their wifi is

i never got the wifi to connect. the bed was harder than i'm used to.

was unable to access the wifi

excellent breakfast. nonsmoking room. ice machine. wifi.

little mini kitchen.

great breakfast

good room, and bed. decent kitchen. always appreciate the lack of infestation style bugs!

the breakfast to go

breakfast is non existent unless you consider a granola bar a breakfast.

good lighting in the parking lot,great breakfast

staff is nice. breakfast is good and beds comfy.

breakfast was as good as any other hotel

great breakfast. nice comfy bed. newer hotel.

accommodating, clean and fresh hotel with a delicious breakfast

home made cookies on arrival, extensive selection for breakfast, fab indoor spa and pool.

the spa garden tub in my room

the breakfast

some neglected or deferred pool maintenance. ie tiles missing for the bottom of the spa.

the pool is open all those staff i talked to this time we're nice i love the room.

free wifi was slow

wifi was adequate

wifi could certainly be better

the trash can in the kitchen could have been a bit bigger to accommodate our needs

the breakfast was good, staff very polite and friendly

like having to use your key card for the elavator its a hassle and if kids see going outside the pool etc

big breakfast

pool and hot tub were very clean

the pet fee was very high which would deter me again from staying

convenient location, easy in & out. handy laundry facilities.

however, i feel like a discount could have been offered since no breakfast was served

the beds were comfortable and the gym was very good for a hotel gym

staff greeting at check in and check out was great. gym was good, and the room was comfy.

get to enjoy the free breakfast as there were 2 sports teams staying, and everything was gone pretty quickly

we missed breakfast.

kids loved the pool and hot tub

clean, spacious and comfortable room. breakfast with proteins.

nice appearance. comfortable room. pool was fun. staff friendly and present

really enjoyed the pool in the hot tub great place to stay

was great starting with the lobby, the staff, the room, the breakfast and the parking lot was safe

very clean. nice pool and gym.

they need a better housekeeper floor not swept either even the hallways were not i vacuumed with kids crumbs in front of our room

i enjoyed the gym too-not only the treadmill but also variety of weights

the coffee and bar area is a great addition, as well as the very friendly staff

it didn't affect us and we told our kids not to touch it but it was a little strange