swimming pool and jacuzzi

especially the spa area was really lovely (pool, jacuzzi, steam bath and sauna)

the location is excellent, the staff can’t do enough for you, breakfast is first class

provides free breakfast.

the bar has a good choice of drinks and very affordable meals

wifi

rooms were clean, good wifi

- large room - flat screen tv - good wifi

wifi worked fine all over the hotel

wifi worked fine all over the hotel

nothing fancy but clean and comfortable and adequate breakfast

great location in the city centre, awesome breakfast and rooms that are so clean

more meat or egg in breakfast would be really nice, and maybe free water would be really sweet

when i had to ask them for help organize a 5 am taxi pickup, they packed my breakfast to take with me

very comfortable bed and a great breakfast

delicious and beautiful breakfast buffet

very good breakfast variety and quality. great location. nice courtyard for taking tea time.

perfect location, clean, comfortable, throughly enjoyed the daily breakfast

staff was very helpful, helped us book a taxi to the airport, and provided a take away breakfast box for the day we had to leave early

no dining or bar after breakfast

strong wifi, big tv and fridge in the room

great wifi connection - shame the tv is not a smart tv so you can log into netflix etc -

dding/pillows were great) large tv and great channel choices, fast wifi, coffee maker and mineral water available in room at no additional cost

including the bathroom,

the spa is great too

the breakfast, staff and of course close to all the places i wanted

comfy beds, nice showers, good breakfast with delicious pancakes

breakfast could use a small upgrade or variety.

location and breakfast

location was great, easy to get around the town, it was clean and the breakfast was very

the wifi reception was spotty. go down to reception if you want better connection.

the place is clean and wifi works well

no major negatives. only one was weak or unavailable wifi signal at times in our room

poor wifi - could not connect at all, my husband sometimes connected - rooms need soundproofing - we

location in the heart of ponta delgada, super friendly staff, reasonable breakfast, good wifi

breakfast, customer service

breakfast each morning, warm friendly and helpful staff

breakfast was good, a mix of hot food (eggs, mushrooms, bacon) and yogurt with fruit, breads and

very well organised breakfast and delicious food

of car tyres over the cobbled street late at nigh or noise from the bar down the road

booked this room as we had a early flight and wanted to be close to the airport

i asked for an early check in and was able to go in the room a few hours early

i arrived in the evening and the lady on reception kindly brought me a soft drink up from the bar

large room, nice reception in the middle of the night, great breakfast in the center of town.

city center and the ocean, plenty of restaurants and cafes nearby friendly staff clean room nice breakfast

we had great breakfast there, we really like it

location. in historical quarter. but downside was noisy kids at night.

self-service laundry

hotel staff were all exceptionally friendly and helpful, they very obviously love kids :) very clean room

the breakfast was day by day same. we tryed all :) it was a bit boring. but ok for some days.

i was happy with the breakfast

stayed with 3 little kids

the lobby bar closes fairly early

we had an issue in the middle of the night with the bar fridge

the laundry service was efficient

the breakfast was really tasty, with a barista

the small bar is pleasant and offers a wide variety of cocktails

entire hotel was clean & modern - although wifi service was out for 1 day

3)stable and working wifi

for room to be cleaned at a set time. would have been nice to have a bar at the hotel.

its standard hotel all service is overpriced, not even cattle on the romm, they say gym area is there but its just 1 rope and 2 machines for cardio, room service do just main cleaning

the staff are cooperative whether at the reception or room service

the pool and hot tub were perfect to relax after a day of hiking

parking is on site and you are given a fob to get in and out of the car park

the pool and jacuzzi are a dream and the place was immaculately clean

by the way the parking was fabulous

x of old and new, colors) and the garden with a tasteful pool

wifi good in all areas too

wifi could have been stronger, but that's a small item

wifi coverage in the rooms was sub-optimal, and internet connection in general slow even where

outstanding view from the balcony over the marina and the atlantic ocean - big rooms - excellent wifi

the wifi was excellent

good free wifi

wifi is intermitant and we all have run out of our data on our phones as it kept going off and

wifi was not safe and the firewall of my professional laptop blocked it, so i could not work at all

free wifi

ac and wifi worked very well

nice hotel, inner gym, spa and pool

the indoor pool was superb and the gym good

the breakfast was excellent

great gym and pool

gym

eed is good though and there is a

lucia reception and bell boys.....wifi. breakfast.

the wifi was hit or miss

little things were well thought out - wifi strength & acccess, great breakfast, early morn coffee starting at 5am, even the design of

spacious breakfast wifi

the pool is nice to hang out for an hour or so

whole service of the hotel good food, nice rooms, spa and swimming pool to include terrace bar and a good ambience

spa, gym and pool section was a bit small

the swimming pool area is also nice

finally, the gym is a bit small

choices of foods, meat and vegetarian choices, exercise facility,tour shop, free parking, good wifi, tv in bar, and well maintained, more improvents coming fiber optics, tour book available

couldn't get wifi in my room

wifi was reasonably fast however every time your device goes to sleep you need to enter user id,

the car park smelt nice as the laundry room must have been near! wifi great. staff friendly.

9), due to poor signal i assume

viously) and home-grown avocado; fast wifi; excellent rooms; the manager is extremely polite and

the wifi was fibre optic cable

the wifi was touch and go.

wifi is excellent

ey were very accommodating when we requested to change rooms), the breakfast is delicious, the wifi is strong

were absolutely delightful (especially the woman who spent ages linking my errant kindle to the wifi) beautiful grounds incredible roof terrace - beautiful views breakfast and both restaurants (+) maybe better wifi and no knocking from 7-9pm for sleep call

we spent some time at the bar playing pool as well as time in the greenhouse hot tub and it was very memorable

breakfast was not as good as i expected

playroom for the kids

loved it there- stayed with our three children who enjoyed the kids club

excellent for kids / families

best ever breakfast fantastic staff, with great knowledge of the island and great insights

very nice and relaxing, fantastic breakfast, and very professional staff!

breakfast made with love

beautiful, the trails, hills, pool

we didn`t like that the breakfast offer did not change in the hotel and the wifi was very slow.

free in room wifi

the quality of the wifi signal ano tu e view oficial que sea

good wifi , cleaning of the room every day , close to airport

wifi was very slow in the rooms

good wifi (novadays it must to be so)

the room service was exceptionally good

the staff are exceptional, the breakfast was incredible

was perfect the room was beautiful, well equipped and the bed very comfortable the hot swimming pool is incredible with a stunning view on the ocean the breakfast is very tasty with local

4 bedroom house for 3 nights and further 2 nights on the junior suits on the ground floor by the pool

garden with pool and jacuzzi outdoor terras with communual kitchen

wonderful swimming pool and garden

the pool is 9m large and a really great highlight, its new, very clean and an outstanding refreshment

there are several amenities, such as a beautiful pool and a cool barbecue area

the pool is great and the garden really beautiful to walk through

wifi sometimes not working on the room

nice location. nice architecture design. good wifi.

room, lovely view, good breakfast, free wifi and parking, access to the beach, lovely

the pool at the spa is small and was not hot. limited slightly outdated, equipment, and minimal.

no room service

free breakfast tv and a great shower as most world travelers

breakfast was great

breakfast was amazing- coffee, juices, ham & cheese, breads and fruit were available

was very nice, walking distance to the beach, good breakfast, fully equiped kitchen, friendly staff

accommodating and conscientious staff, privacy and access to a beautiful, fully-equipped kitchen

the hotel is popular with families, kids were using the central hallway as their playing ground and kept screaming and yelling from

position of our room was above the bar terace where people were staying outside and smoking this cause a big noise, make sure to avoid

perhaps a last advice for the hotel management would be to add a bar or small cafeteria next to the 2nd/3rd swimming pool (with the ocean view)

easy approach to the pool (which we unfornutally have not used do to the weather conditions)

we also got our laundry done as an extra service and they even matched our socks

wifi connection in 132 room

good breakfast, incredible beach view, good wifi to do video calls

location, spacious and clean rooms, very good breakfast, free wifi, free car parking, and tourist information

droom especially) doesn t work properly.

supermarket and laundry right across from the hotel

accepts early, street parking

the linens are used, not washed with some stains, parking was actually street parking dedicated to school, no staff to return even keys for

it was a good basic hotel, there is street parking available across the street.

the pools aren't warmed, at least not in march. the wifi in our room was a bit inconsistent.

location, staff, wifi, room - the place is amazing!

good wifi

fi, key cards, etc

bit older, but it is in excellent condition, beautifully decorated, and up-to-date on technology

poor wifi in the room

ly in the lobby) which was not what was advertised when we

wifi, weak

and apathetic staff, very bad wifi, dirty terrace with nails

also, wifi was not available in the room