to move rooms 3 time was dirty had workers handing out keys to the pool it’s was ok until a couple that was not staying there brought 8 kids with them to swim they

the room was pristine in cleanlin continental breakfast was excellent

breakfast was great

spacious room, clean and comfortable, kitchen, nice breakfast, good location

desk people were amazing some of the clean crew except for one where phenomenal laundry people were so

back door near pool was not working.

everything was great from the beds to the pool.

breakfast options could use an upgrade

the people working the front desk were friendly. i loved the pool and breakfast was great!

we loved the customer service and the breakfast and the soap was awesome.

guess ur allowed to let ppl in the pool even if there not staying at hotel

the pool temperature was just too cold even though it was inside.

the location and the pool hours

breakfast is awesome, gym and pool is clean

comfortable room, good breakfast, functional gym

big refrigerator, kitchen, microwave, ac was working great/ not loud, i wish we booked there for more days than we

i needed an early check in to attend a funeral and the lady at the front desk made it possible to get me in

full sized frig, stove, microwave, coffee pot, laundry facilities, comfortable bed

was glad to have laundry facility on-site

dryer in laundry room broken

we already had a long 8 hour drive with family and our kids

the #1 reason i chose the hotel was because it had a pool for our kids to swim in (they were looking forward to it since they found out)

was really hot/boiling almost… pool was so cold we couldn’t even be there for 2min my kids were so upset

we travelled wirh a group and the kids enjoyed the

loved that the pool stayed open till 10 and there is a bar restaurant on site.

the pool was freezing, even in 95-degree weather. the room was small. a little cramped.

there is a pool that is outdoor and a 24 hour gym

rooms are nice, the breakfast and pool are awesome!

pool could have been cleaner

hoping to see it cleaned at which time i saw an older man in the filthy pool and his wife and two kids sitting in the lounge chairs

it was cold and snowing outside but we enjoyed the heated pool indoors

great location, large room for our family. breakfast was fantastic! pool was clean and warm!

clean and staff was friendly and helpful! our daughter enjoyed the heated pool as well.

the front desk attendant let me into the gym early.

pool and hot tub water was very cloudy

spacious rooms with kitchen

clean, breakfast was good, amazing staff

breakfast was exceptional with so many choices including healthy

loved the breakfast bar that is open 6-10 am daily

exterior building side door was working loose faucet in kitchen temporary blackout curtains warm hallways but room temperature set to 62 hanging cables

kids loved it and so did parents and grandparents

no dishes, glasses or silverware in kitchen. no paper towels.

everything we needed - this would've been a wonderful room for us when travelling with our kids years ago

the breakfast area was small other than that it was great.

good breakfast

friendly front desk staff. restaurant and bar open in the evening.

new building. clean rooms and the bar was nice.

no bar because of corona but that's to be expected right now also

the pet fees!

staff at the breakfast buffet and at the bar were attentive and polite

everyone was so friendly very clean loved the pool and jacuzzi

the breakfast was good and the pool area was nice and clean with warm water

walls were extremely dirty where we had extra tv space for the kids

the shades made the room so dark, even my kids slept in

breakfast was good pool was warm

the pool is very

had two grand daughters 5 and 4 picked hotel due to indoor pool and it was freezing we couldn't

bathtub had rust on the drain, the kitchen sink was dirty with no drain filter (just a hole)

breakfast was good and plenty.

the kitchen was ok but we didn't use it

breakfast was wonderful and staff very helpful.

breakfast was good but way overcooked.

breakfast was amazing

didn t eat breakfast.if room is not clean, assume kitchen isn t either.

the kitchen idea is great!

maryann in the kitchen was so very sweet and even helped me pack breakfast for my family back up to the room

pool area was close to first floor and patio

the rooms were more than spacious, breakfast was impressive

that it didn’t have an indoor pool or jacuzzi. the snacks & beer were a bit pricy

i liked that it had a kitchen in the room.

the gym is terrible only has 2 pieces of equipment and was not very clean neither was the pool

very clean. staff was friendly and the free breakfast was very good. great job.

delicious and rich coffee, and great breakfast

jacuzzi and swimming pool added extra fun

the staff was extremely friendly. the man serving breakfast was super fun and entertaining.

the breakfast was great and the room was very clean.

no muffins at breakfast

breakfast was delicious and there was a large array of food. all my needs were met.

this is the first hotel that we have stayed at in 16 days that advertised a pool which was actually open

great breakfast. people were very helpful and friendly.

we didn’t use the pool

that they don't charge a pet fee

pool was very shallow. kitchen closed early.

aloft always cozy, clean, and friendly staff. the bar was pretty good and well priced

the gym and pool were also nice, although we only stayed one night so didn't really get to enjoy the

breakfast was good

my room was separate from the living area and we had a full kitchen

had kitchen, small area to cook

the small kitchen area and couch.

hot breakfast was excellent

the gym area had limited equipment of which half of it was non functional/ broken

friendly staff and lovely hot tub and heated indoor pool. very nice after a long day of touring.

the room, breakfast, and the staff was excellent!

the breakfast and the pool

aj said the housekeeping’s staff didn’t do the laundry, so they didn’t have any

laundry was secure.

i liked having a spacious room & kitchen. staff were nice & helpful

there were very few amenities in the room, ie, no hair dryer, dish soap in the kitchen.

breakfast was poor. need to be richer with more choices

entire room was covered in black soot especially the kitchen

the breakfast it was close to nine o'clock and my kids were in line to get breakfast and the staff trashed some of the food right in front of them

nice breakfast and kids enjoyed swimming.

no soap in kitchen, no paper towels etc

early check in friendly staff clean room good price

room 201 was supposed to be a 'king suite with kitchenette

no continental breakfast

staff was friendly, i spoke to them as i waited for my breakfast in the mornings

this hotel has a nice bar with good selection

breakfast was excellent. a wide range of items were offered which is very nice.

breakfast made to order in restaurant closed too early.

breakfast is fair for the most part, not a big fan of scambled powdered eggs !!

very helpful, belen at front desk and woman providing breakfast both went out of their way to make sure our family was take care of

letting people know the pool was not opened before booking

pool was cold

very clean,clean pool

wifi worked great.

the wifi was down the entire time and so was the hot tub. i was very disappointed.

pool was under construction for a day and had to walk across street to swim

parking was a little limited

breakfast and snacks were delicious

breakfast were sweet rolls ding dongs and a granola bar in a sack because of the coronavirus but we

the pool was not open during my stay and this was not announced

very little parking in front

the pool and hot tub were great and the kids had fun

breakfast sucked !!!!!!!!!!!!

good breakfast and check out time was not too

they had a nice breakfast selection as well as the pool area was kept clean and waters were great would definitely stay again if out that

the second night again, i had to call the front fall again after 1am because the kids in room above us were running back n forth in the room

get away and enjoyed every minute of it would highly recommend especially families with young kids pool and jacuzzi indoors staff was nice and breakfast was

indoor pool

good service and at least a little breakfast. most hotels are not serving due to covid.

should have an atm or coin machine in a facility that has a laundry.

the hotels laundry room is where we were and i tell you that because bright and early at 7am it starts up

few options on the gym

breakfast is fantastic

the staff was excellent, rooms where very clean, and breakfast was great

breakfast was delicious and we had a lot of option

didn't get a chance to eat the continental breakfast, because we arrived late from the metallica concert and woke up late

breakfast room was quite busy but supplies were sufficient.

also the eggs they had for breakfast tasted better than most hotels

great location. very comfortable bed. reasonable pet fee of $10.

accommodated our late check out so i could have extra time with my texas tech graduate

she offered her condolences and waived our pet fee

hotel has a hot jacuzzi and a gym

no change available at front desk for laundry although sign in laundry room said it was

great customer service!! good breakfast

it was clean and roomy and the breakfast was very good

he even walked us to the room and made sure we had a good place to park our truck and trailer

the pool was cold and the hot tub wasn’t very hot, that would be my only complaint

have hot breakfast the pool and hot tub are open as well as the fitness center the rooms are nice and the beds are so

room is clean, breakfast is great. friendly staffs

i asked for laundry bags and they told me they didn’t have any

clean served breakfast had a pool

we had 2 kids and no cartoons to keep them company

location great and the breakfast was great ud83dudc4d

i like the laundry room so i could wash my kids clothes

try to get on the lower floors - the 5th floor was extremely high - with kids and pets it may be a little too high for safety risks

room was clean and neat, bed comfortable, and the breakfast was excellent.

the wifi was really fast and i had a full connection even on the top floor

no info was given about wifi or breakfast in morning

no wifi.. unable to connect.

quiet, clean, the bed is very comfortable wifi very good

the only thing no great is their wifi

the upstairs bar is always great.

i just hate the pool wasn't open but it wasn't there fault it was the covid 19

location was not difficult to find. early check in was allowed.

kids loved the pool

i really liked how clean the rooms were and the two complimentary drinks at the bar made it a bonus

, this time around the hot tub worked which was great, pool was great , had some very happy kids with this trip to lubbock

the staff, from front desk, breakfast room to house keeping are always helpful &

pool & breakfast

the pool seemed or looked dirty the spa was not hot at all

pool was gross and smelt like a fish tank. definitely needs a clean up

continental breakfast was weak.

location, staff,room, breakfast'

the staff,the room,the swimming pool,and what i love most was the peace and quiet

the room was pristine, the grounds were quiet, and the breakfast was good

pool was closed for heater repair, supposedly for the weekend; however i read in a previous review

pool , leaves floating

the laundry lady was the best!

the pool wasn't open

pool not in operation

pool is nice and they are always accommodating

desk & staff was very polite answered all my questions and gave us extra towels when needed the pool and hot tub was open so that was really nice

the pool the price, breakfast

pool was inside and clean. comfortable beds. choices for a hot breakfast.

destiny was very friendly and helpful. the hotel and room were very clean. breakfast was good.

breakfast was good as well

we liked having a gym

the gym was closed (bummer) but is was state law. the hotel had no control overvthis

good hot breakfast with biscuits and gravy, scrambled eggs, sausage, and potatoes

there was a kids both party and they were booked on the same floor so it was noisy then dogs barking and

more than i expected! great beds, great breakfast, great pool and loved the decor!!!

out of order pool closed for maintenance no complimentary breakfast no door knob on door to

pool didn’t work

no pool, no mini fridge

pool, hot tub, and elevator was not functional

we were pretty much only guests which was fine but the pool was not swimmable. it was dirty

the room and breakfast was wonderful. my family loved the indoor pool and spa.

breakfast was excellent

breakfast is awesome

staff was friendly, beds were comfortable, and my kids enjoyed the indoor pool.

the breakfast was good

breakfast , coffee ,room ,bed, overall its was great

friendly, accommodating staff, comfortable, good breakfast, really nice heated pool and easy access from

have vinyl floors yet there is a 25$ per pet fee

nice staff...clean place...nice breakfast provided.

breakfast spread that can’t be beat

the pool very clean and the rooms were also fresh and well maintained the free breakfast was great

pool area was overly crowded

breakfast was amazing and a good selection. indoor pool was a huge hit with the kids.

breakfast was the best. hot and very good also a good variety

staff was nice n when i wanted to invite extra people to the pool they were nice abt it .

oh the breakfast is great

plus there was no breakfast offered for next morning and no substitutions or anything

the indoor pool, comfy beds and great pillows. nice and clean. good breakfast.

the indoor pool, comfy beds and great pillows. nice and clean. good breakfast.

was wonderful including the staff and the breakfast

and the cable works and the bathtub is spacious and usually - when not shut down by covid - the breakfast is just fine

the pool has not worked for a long time. laundry did not work. key card system didn't work well.

no laundry room

laundry was closed

breakfast fine and location is good for me

comfortable and decent breakfast and the laundry room is great

ended up bringing my own top sheet, blankets, and pillows because i thought i was allergic to the laundry detergent used on the original bedsheets

the staff was nice and the laundry was affordable and the machines worked well.

pool and spa were very well kept and relaxing

did not have breakfast.

plus it came with a free breakfast which you can't beat that

loved the pool !!!

the spa tub in the room was awesome!!

clean good breakfast

the gym was great.

small bar in the lobby, outdoor sitting areas

i didn't like the pool inside, i guess that was the only thing that i didn't approve of

the staff asked the family to keep the noise down, but the kids were just excited and it was hard for them

walking distance to fast food, indoor pool open late.

didn't eat breakfast. the location is great which is only a 10 min drive to tech.

pool exercise room

the beds to see if there's hair in the sheets, dust in the room and cleanliness of the kitchen area

was very clean, well maintained, breakfast was good with lots of options, and the room itself was big with nice amenities

my husband appreciate the gym you have at your facility too

enjoyed breakfast, and found the overall hotel very clean

very clean the pool and outdoor sitting area was great!

the breakfast was amazing

gym is a great size and love the

laundry on site

they didn’t even have a coffee bar for guests in the morning

it’s advertised as having a bar and bistro, but i think it’s no longer in business

better service at coffee bar only one person serving guest

restaurants do bar are right there and you can take drinks to go

they had a restaurant and pool side bar with live music

loved the amenities (pool, fitness, grounds,) how the room was decorated, the big and roomy bathroom and luxury shower

they had a restaurant and pool side bar with live music

enjoyed the pool, made s’mores in the fire pit, enjoyed live music outside in the courtyard

the only thing was there wasn't any breakfast but its ok there are plenty of other places to get something to eat around the motel

the pool was close

good breakfast good location

did not take advantage of the breakfast

breakfast wasn't to my liking