room stocked with ample supplies and bonus was breakfast included

manager said staff was friendly, polite and helpful especially the lady who is the head of the laundry and cleaning she made my stay at the hotel very comfortable thanks to

everything clean free breakfast with waffle maker laundry snack and incidentals love it

resolved while doing so i heard my door open and heard two people enter into a employee only laundry mean while my door clicked locked as i approached it due to the slow close for it being

should improve breakfast because what they offer is very limited, i stay there for 3 nights per week and i will do

laundry available

breakfast,, pool, cleanliness, staff and i felt safe.

the breakfast bar was amazing with so many options both hot and cold

there was quite a bit of noise from the people upstairs (i think kids were jumping off the bed)

the heated pool was wonderful and the bouncy balls that the kids can play with in the pool were so much fun

the kitchenette has nothing in it (cups, forks, knives, spoons, etc

the room is stripped to bare necessities, no small shampoo bottles, utensils or pans for the kitchenette they offer, no hangers to hang your clothes, no stand to put your luggage on, nothing

was not to my standards, no coffee in room or in lobby, drawer in kitchen area was broken and could not be opened, refrig needed defrosting

also it gas a kitchen but no coffeemaker most hotels

of all, i don't know how they served breakfast without a dining room or a kitchen

the breakfast

the juice was out and there was no solution for kids

some of the breakfast.

the hot breakfast was very filling. there was a pool and gym.

enjoyed the pool, gym and the size of bathroom in the room

they had a live band and the gentleman at the bar was very friendly and polite

the amenities were excellent..indoor pool, gym, pool table and the lounge was open late.

pool

the bar , pool and exercise room were all comfortable

screaming and hitting their kids

staff very friendly and professional. easy late check out.

what's the point of having a kitchen without any of these items

there was a kitchen in the unit, but not any pots and pans, glasses, plates or spoons

there were roaches on the counter of the kitchenette

kitchen area had roaches

breakfast was great and there was places where i could go sit and enjoy myself

so the kids were dicouraged

nice to relax in a pool during downtime but everywhere i go, there are always screaming, unruly kids running around

the breakfast wasn’t as good and the kitchen staff was rude to my children

indoor heated pool and free breakfast every morning

the laundry room was filthy, there were homeless people sleeping in the parking lot, staff was

need hot breakfast

the laundry is overpriced and the rooms are substandard and too dark

we wanted to use the laundry room but was told by the rude front desk lady that no one could go in because it was

) right off of the interstate con) laundry room is located in the back of the building

the pool

also acknowled that kids leave door open

were kids making alot of noise outside my window until 3am

the room smell wasn't that bad, but the hallways smell like dirty laundry

laundry room had to go over to the fairfield inn and wash clothes they said the laundry room was

nice they had a pool but it was small and directly between building and parking lot

breakfast was very nice

great price and really good quality breakfast buffet

the location is well maintained and clean. breakfast has verity of options.

staff said pool was closed. no room cleaning. room smelled bad.

facility amenities such as pool or guest laundry were not used

the pool the kids enjoyed a little too much chlorine

location, laundry services and price

extras i completed appreciated and wish all hotels were the same: laundry, exceptional staff, tasty and well prepared inclusive breakfast, clean bathrooms 5 stars

a lot of pool issues

indoor pool was stated as out of order, so didn’t look for it, but kids would have loved tgat

the hotel is very clean. staffs are pretty good. my kids love the pool.

free laundry is such a plus

i also asked for a courtesy late check out and was told that i only had 30 minutes because it is a homecoming and guests are

the room breakfast

i didn't like that the pool and gym was not open . that there was no breakfast.

the breakfast could be a little better

is done correctly and they have a lot of chairs for you to sit down and when you’re eating breakfast

check people in, do laundry and clean the halls when people made a mess

the rooms for this hotel were 4 star worthy. i was surprised to find a full kitchen as well.

there were no “facilities” to speak of (pool, lounge, gym, lobby,

breakfast could have more options.

kitchen

good for families with kids (pool and gym)

everything except you didn't have what i eat for breakfast

pool

the bed was comfortable indoor pool breakfast

staff was great, helpful, accommodating. pool & spa great. breakfast & coffee (24 hrs) super.

price was good though since they no longer serve breakfast due to covid 19 they sould not include that in the

breakfast could be better

no breakfast included, only coffee and juice

online, breakfast supposed to have been offered

offered breakfast in a very small area which only seem to hold 4 or 5 people at a time and not chairs

we did not eat breakfast

i stayed doing covid-19 no swimming pool, gym or breakfast understandable

i like that it has an indoor pool. i like that it has breakfast.

the indoor pool was closedud83dude14 but no complaints ud83eudd17

location because we both work in the area it was last minute & the room was still very clean breakfast was good & staff was nice &

no wifi or at the very least spotty, customer service was lacking

comfortable beds, tv, wifi, great

the buffet was very good and the wifi was super easy to set

a playground on the property and free wifi and parking also had a ton of things to do on site

you need to use the wifi for work or school, don t bother

sheets had stains, pillow cases dirty, wifi was trash, tv didn t work.

but, i feel in a highly modern setup, with wifi, this should be easily accessible

no wifi service parking charge and unfriendly staff

the wifi wasn't working but they did offer another room that was not renovated but the room was large

there were no towels and the wifi nor cable worked and i had to switch rooms

man was beating on the room down from us threatening to kill the woman and her kids over money

kids running all through the hallways and knocking on doors

kids were screaming and running around in their rooms all night, called and complained multiple

after a long day i had to wait to have the battery replaced before i could get in, meanwhile the laundry room next door was flooded from an overflowed washing machine

didn't stay kids up and down the hall

i loved the fact that there was a laundry room to do my personal laundry

arrived early and we were able to get an early check in with no problems

also very nice clean pool and laundry facility

i also liked that they had a laundry room for the residents use

very friendly people from the front desk to the hostess at breakfast

it had a small full kitchen,desk, couch it was perfect

the breakfast was disappointing but there are many restaurants close

everything breakfast was great

i had the kitchen included i didn't need it but it was nice

bad view, hidden fees, uncomfortable cover, poor wifi

wifi could be updated, it was really bad and made getting any work done a choir

in was not knowledgeable of the process or just did not give me adequate information on parking, wifi, and how to use the equipment in the workout room

wifi connection interrupted almost every streaming service

wifi was very week signal and slow in our room on 7th floor

no microwave in the rooms wifi could be better (only 2 with 3 people in room, none at pool even after making request) and lack of information (wifi, nearby food and activities, no menu/price list for in house restaurant) $13 for overnight (-)did not like that the bathroom floors were dirty, they did not have secure wifi so i could not work from my government computer, the breakfast and the parking was not free, (-)poor wifi , quite a lot of noise

the best part may have been the pool and the pools rooftop views of the elizabeth river

i called for our laundry on our second night and the lady answered it told us we are

the pool and gym hallway was leaking with rain water not good

gym, location, room and bed nice large tv

hotel bar was disappointing with the food and beverage options

hot tub and indoor heated pool

pool towels were not well-stocked but when called they brought a few more.

i should've been told the pool was closed before i checked in and the fire pit wasn't working

the bar implemented excellent services

also no laundry as advertised

no laundry facility for the guests, no breakfast in the morning

we payed to for early check in and whe we got to our room to our surprise there were a couple doing adult acts in

was good but i got to the property after emailing them days before and requesting an early check in but was turn away to return

early check in after driving 10 hours

we were here 3 nights 4 days and the pool was closed the whole time!

the bar and pool tables were good and the food on the bar menu was good

the toilet was too low & the grab bar was not in the right location.

bar restaurant was good, but only open 4-10pm

beautiful decor on inside, the pool is huge.

the breakfast was very basic. there should be real eggs included with the breakfast.

off, on the website, it said you were gonna be you had breakfast available

clean, decent breakfast, good bed

promised breakfast but didn't deliver

breakfast is rather a (unhealthy) snack, nothing nutritious

the breakfast service was perfect!

while the breakfast in bed is amazing, make sure you have a reservation at the restaurant next door for

cheese and wine are served at 4 everyday, and the included breakfast is absolutely delicious

is like staying at the home of a super stylish friend who happens to have a personal chef and a bar cart in all her guest bedrooms

our room was beautiful, the soaking tub was heavenly, and the breakfast was delicious

booked this hotel for the pool for the kids and hot tub for the parents

pool and jacuzzi clean

convenient to va beach. property had gym, indoor pool

layout and flow of breakfast room. chaotic.

room was spacious with a well equiped kitchen, a large seating area ,roomy bathroom and tne very best bed so far in our travels

breakfast selection wasn't all that great. there was expired milk.

breakfast was amazing

the breakfast, pool, and gym were great

the pool was not as clean but since i don’t use it i didn’t mind.

we like it cold ud83eudd76 ud83dude0e and a larger pool …but honestly it was a great stay

pool closed even though later in the spring. nothing for kids even around.

rooms were clean , breakfast was excellent , and also the pool

comfortable little rooms and my kids really enjoyed getting waffles for breakfast

no elevator, i have 2 small kids plus luggage and to use the elevator would have been nice

the ice maker on our floor didn't work which was a hassle with kids

breakfast could be better

rooms, breakfast, quiet and peaceful environment feel secure

gym could have offered a little more.

able to control thermostat. great breakfast. comfortable bed.

very cheerful breakfast staff.

clean, quiet, and pool was amazing

location was perfect for us & the pool my kids loved

i just can’t wait to say that again because during the summertime i want to get out of the pool and have a great time but right now the facility and the service is

pool hours

pool was nice staff was nice

pool was great

prices in the snack bar were outrageous

i wished the pool was open

the pool area was very relaxing and comforting to sit around as well as the seating area when i would

pool area was nice and parking was easy

convenient location, laundry facilities was great! pool/hot tub nice! king size bed comfortable!

the breakfast was awesome

for really was great breakfast and pool with jakuzza

don't know if it was a pool available or not we really didn't have time to find out

that they were pet friendly

the hotel was nice. really spacious. had a nice little gym and friendly hotel staff.

pool was ice cold, unusable

the pool was not open due to covid and the 5th floor vending machines was broken

good breakfast options included in the morning

breakfast was excellent

pet friendly but they did charge a pet fee unlike other la quintas i’ve stayed at

the room was very nice & clean, breakfast was good, car parking was available all the time,

the laundry area was well kept and the dryers were really nice and hot so it didn’t take all day for

pool murky

clean, newly remodeled, good breakfast bar. friendly, courteous staff. laundry room, gym, pool.

no comfortable chair to sit in just kitchen chairs.

came with a kitchen and it was no pots or pans or thing to eat with in the room but yet it came with a kitchen

parking lot had trash all over

dried food in kitchen sink

located near virginia beach/boardwalk and norfolk attractions -kitchenette was convenient for bringing back meals -air conditioner worked well for the duration of

the laundry facility was a good addition

the laundry room was out of order so because i could not get housekeeping to exchange my sheets i ended

had laundry room on site.

wish the laundry facilities were in order part of the reason i chose this hotel

like the front desk associate she was kind enough to allow an early check in

nicest staff. great breakfast. good value.

very friendly, professional staff. they were able to accommodate early check in.

miss the waffle machine but breakfast is very good

courteous,knowledgeable staff,overall clean,comfortable rooms,great,well maintained pool,very enjoyable,restful stay

staff was wonderful my king size bed was comfortable i was right in front of the pool breakfast was good stayed for 3 nights and every morning by 10 housekeeping had clean towels

the cleanest kitchen area etc

the clean room w/kitchen and staff was nice and welcoming.

i prefer plastic covered silverware for breakfast to avoid cross contamination from other people

covid breakfast, pool not being open. understand but did miss.

large room with nice large tv, liked having the draws and closet and the cute small kitchen felt like home, also loved having a normal on the wall thermostat, liked the large included

no shuttle service to the norfolk cruise port

excellent staff, amazing hot breakfast and comfort great gym laundry services

awesome experience. great rooms. prompt shuttle service.

shortage of wash clothes. we had to wait until clean ones came out of laundry room

pool was cold ,even though the signs said it was heated

staff, warm cookies, business center is convenient, wifi, comfortable pool, it's pet friendly and it's located near major highways, the airport, an

wifi, free airport shuttle every 1/2 hour from 4am, great air conditioning, pools and gym

also, the wifi signal in the hotel wasn't very strong

quicker way to sign into the wifi

i could not login to wifi

location was central to many activities we park token, pool was great, staff was very welcoming

the breakfast was awesome

pool water temperature was too cold

near every thing. nice staff. breakfast was awesome!

love the motorized blinds, mini kitchen, living

was extremely disappointed with the breakfast, booking

the inn was clean and comfortable, and the room was spacious. breakfast was available, too.

breakfast could be better

cable television, swimming pool, laundry room and contemporary breakfast

breakfast could have been a little better

breakfast was a grab and go for the money i paid should of had more.

it had a laundry room and a kitchenette.

the breakfast could be better. there are not much of a selection

had laundry and kitchenette.

the kitchen worked fine

poor driveway and parking set up. very, very limited gym equipment

it was like a home away from home experience with breakfast, gym, tennis and basketball courts, swimming pool, full bathroom, full kitchen and superior staff

there it would’ve been nice to have had cereal options for the kids

we enjoyed the heated swimming pool with our 4 years old daughter

we booked specifically for the kids to swim after a long day of visiting with family and couldn't

bed is entirely too soft. wifi did not work. staff not knowledgeable about the ihg brand

only thing was verizon has no reception in that area and the wifi there is junk

breakfast was good. front desk answered quickly when i called about the wifi password.

the wifi was terrible

the free wifi was also really slow

pay for wifi

the room size was nice and the bed was soft. the wifi was good and the gym was great.

and there was no wifi so i had to use my data from my phone

was no bar or place to relax with a drink after the show at the sandler center

pool and gym were closed.

the room's necessities were well thought out;; the kitchen had everything we needed, the pots and accessories were great, the fridge was a great size

the room was very clean, staff friendly, and the breakfast was tasty.

the floating lights in the kitchen are at eye level and very bright.

more entertainment could be available like a pool table

there could be more lighting around the kitchen sink.

we love this hotel, it's always clean, adorable, great breakfasts, and wonderful staff.

laundry and trash from room cleaning all over the hallways

pool breakfast clean

shuttle service not available when we arrived at 11pm

gym out of order whole time, laundry hit or miss. otherwise nice enough. breakfast is awesome.

location and free breakfast

breakfast was wonderful, one of the best i've seen

that u have to pay for laundry

no detergent for laundry room

room & bed clean & comfortable. breakfast was lovely & airport shuttle was very convenient

unfortunately, no one told me the kitchen was closed the night i stayed

it was very clean . the staff were very friendly. and it had a gym and pool.

pool is super small, they charge for breakfast, and the location is sketchy, but the hotel itself

the option of a laundry facility for after the beach.

and i'm a rewards member and they had everything ball room , gym, pool and eat in or outdoors

everything room, food,fitness,laundry

breakfast wasn't the best for our money

breakfast was ok

love the fact that you have breakfast and you have without a doubt the best tasting coffee i have ever drank

everything was good, checkin time and check out. pool was great! very clean room

wifi connection in the room for the whole stay despite me mentioning it every day

wifi the internet not good.

wifi was slow

stayed on the 6th floor and was unable to connect to wifi during my stay

needs better wifi and thats basically it

the amenities, wifi and pool

i wasn't able to ever log into the wifi. made my work/studies hard to finish

wifi was unavailable the first night

also demon hosted a kids sleepover so pool area was very noisy and no adults but myself

the light over the kitchenette area was burnt out

hot breakfast including fresh fruit, multiple bread choices, juices, omelets, bacon, etc

my kids loved the pancake machine

location was great. clean facility. breakfast was perfect for my kids.

only thing accessible was the gym

it looked brand new. the gym was available. parking was available

the lady in the kitchen cooked great meals daily

low noise from above. excellent breakfast selection, hot and plenty for everyone.

the breakfast was the best id ever had from a hotel, and the whole place was just really nice for our

the location was great and breakfast was a 10

convenient and clean! late check out was great!

when i arrived, i asked for the password for wifi, it didn't work

no wifi

wifi costs extra

liked the tv, wifi, fridge, and microwave & coffee maker in the room

the wifi was poor

one issue myself as well as a another guest noticed the pool room was warm but pool was very cold

everything pool was open breakfast was okay and staff was very friendly

the woman working in the breakfast area was very rude.

everything pool was open breakfast was okay and staff was very friendly

i could also hear the kids in the bathroom next door playing

pool hours weren't visible

great pool, comfortable beds, clean rooms and facilities, fast service, great

no diving board at pool.

friendly service, nice pool.

they have no pet fee which was great

exactly what' was expected, my kids had a blast walked straight to my car from the room.

the best place to stay with kids

the staffs kids were splashing everyone in the pool about 8

it out, we were told that we would have to wait as they were completely booked, myself and my kids have sore toes from this chair

the pool because the kids had a great time

perfect location great customer service breakfast was awesome the pool

value for money, cleanliness, staff, breakfast, free parking. location.

places to eat 20 minute drive to virginia beach boardwalk , nice clean and comfortable beds ,breakfast was

the kids enjoyed the pool they make new

pool closing too early

the only thing was the kitchen staff one particular lady was rude but otherwise love the hotel

a little more organization and help in the kitchen for the free breakfast would be nice.

warm shower, floors were all loose, water coming out of kitchenette area, breakfast was stale cold and not good, coffee was luke warm

breakfast was great. bed was soft. sheets were clean. the staff was nice and helpful.

the young lady that prepares the continental breakfast took pride in her work

staff is great and the breakfast has some non dairy options

breakfast needs be improved everyone doesn't like pork

the mini gym was just what i needed to stick to my workout routine

we only stay at hotels that have buffet breakfast and the selection and eggs and meat were not good

i came with my husband and kids

breakfast was stale bagels ud83dude15

the breakfast stunk

the breakfast wasn't that great

breakfast could of been a little better

bathroom and laundry

floor of the room was very dirty and the spa tub in my room did not work although they required an 100

kids unattended in tiny pool and gym area

i also like the fact that it had a working on site laundry facility

that top golf was 20 minutes away and we had the chance to have a fun time there.

the gym was so small you couldn’t move around

breakfast bar

our room was very comfortable and the breakfast was great

breakfast was pretty good.

room is too small, hard to move around. breakfast is just ok.

they had a good breakfast, something to get you going

the breakfast was delicious and filling

the beds were so comfortable clean pool was wonderful would stay again no problem

plus there was a creepy kitchenette in the back of the room

it but hard to park big truck when others can't park themselves

everything was great the staff was very friendly everything was clean breakfast was great.

room was not so great the kitchen cabinets were falling off the hinges the toilet was clogged and there were rusted pans

we had no sofa to sit on just a kitchen table and two chairs to the table

was amazing so helpful all the time the breakfast was so so just prepackaged muffins and orange

very clean, nice continental breakfast, excellent water pressure, linens and bedding spotless and comfortable

continental breakfast was lacking the breakfast.

bo was very helpful during our stay. very quiet and clean. breakfast was a pleasant surprise!!

i liked the location and the wonderful breakfast choices.

nothing really. good value for our money. excellent service. comfy rooms and yummy breakfast.

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

breakfast sevice