beds amazing kingsize wifi in the rooms overly staff

wifi is absolutely terrible - and also is the phone network from parts of the hotel - when i asked

wifi was just not working in any of the rooms

also its the best hotel wifi j had in years- both room and pool area it was

wifi didn t work as well as it should but everything else was nice

wifi now works very well. wonderful balcony in the room. the room is very large.

wifi worked well

- room was clean - outdoor pool was big and lovely - late check out free of charge - 15/20 mins walk to the strip - 10 mins walk to the beach - most of

the hotel offers breakfast and includes swimming pool outside and big bar

the balcony, the view and always finding a parking spot

kitchen facilities make it self-catering if you wish, though there is a restaurant serving

bar facilities with an amazing cocktail menu lovely relaxed outdoor garden sun bathing area away

they are actually suites so you have a living room and a separate bedroom and a kitchen with microwave, fridge, hob etc

we need to use the iron in the self service laundry room and can’t take it to our rooms, the iron wasn’t very good, barely took out the

second time here and used he spa this time which was also lovely on a rainy day.

wifi in the room was shockingly bad

nothing not to like . could t get wifi in the room but that s about it in terms of a negative

wifi coverage very poor in back bedroom of apartments

wifi is very patchy even in the lobby area

wifi not connected

lovely pool areas, great location

have been going to balaia golf village for 30 years

got a new renovated villa with new kitchen and new electronics, a few meters from a beautiful pool

it was great value as well, but had to pay extra for use of the gym, indoor swimming pool, tennis

no airconditioning in gym

free wifi.... great pools large complex not overcrowded

connection wasnt working on the guests wifi, and the premium one costs additional 5eur per day, per device

wifi was very poor

regarding the wifi there is not a super coverage however it works for normal holiday use

the wifi speed is not that good . i think management should adopt faster internet

the wifi reception is unacceptable

wifi was probably the worst wifi i ve ever experienced at a hotel

hotel is gorgeous, if the wifi could be improved and maybe some light bites would be available

free wifi was also available

wifi- sorry to complain but the connection / hotspot kept dropping constantly

pool area, i'd read this in other reviews before and it didn't stop me booking because everything

loved the pool and how close it was to the new strip

there is a swimming pool on site, although the area looks a bit abandoned

in fact surprised us the wide terrace overlooking the pool from

the amenities were excellent, including a well-equipped kitchen, a private pool, and comfortable lounging areas

you could only get wifi if you sat in the corner by the

mosquitoes! wifi dropped in the room.

the wifi was unreliable as it kept constantly dropping out and we were in the main building

were friendly and helpful the rooms were cleaned everday and towels changed wifi was great in my room and pool area was lovly cant fault the hotel in any way 7 minits from the

and helpful the rooms were cleaned everday and towels changed wifi was great in my room and pool area was lovly cant fault the hotel in any way 7 minits from the strip and old

very warm welcome on arrival and everything explained regarding meals wifi etc

only minor, a bit more variety at breakfast and wifi a lttle weak in our room,

free wifi, free safe, card left in the air con so the room was cool when you went in

the wifi signal was hit and miss and needs booster/stronger signal

the complimentary wifi is not great, as good its dead connection.

the wifi was very good and the shower in the bathroom was very good.

very basic, weak air con, bathroom smelt, black hairs on floor, photos show a different story, wifi only in reception, although they claim its in all areas, puke in pool and around pool area,

paid parking, wifi not available on room.

were not as advertised, not very clean, no wifi in the rooms, no hairdryer, had to pay to use the safe and refrigerator

the wifi was intermittent, but other than that it was a great place to stay.

access to pool and gym

large room, comfortable beds. kitchenette, fridge. location fine.

has everything you need, spa treatments, indoor and outdoor pool, restaurant, gym, huge lobby area

the bar was very expensive could have been a little cheaper

i had to say something - a bar and snacks area with table and chairs and staff at the hotel pool would be

wifi is a bit up and down

air-conditioning in the room and free wifi worked very well

i have to admit here that this hotel had the best wifi i ever saw in my life

the wifi worked well

wifi connection is not strong 4

of this accomodation is extremely good : kind and helpful staff, spacious rooms, hygiene is fine, wifi is superb, location close to beach, restaurants etc

kitchen facilities wifi

the wifi didn't work near the pool

the best wifi signal and couldn t find password anywhere, had to pay to use the washing machine, would

weak enough wifi signal

clean, comfy, quiet, good breakfast, the gym next door, great place overall

good food and a reasonable breakfast

most of the time i had a massive pool all to myself as i believe this hotel is used like a sports club

clean, comfy, quiet, good breakfast, the gym next door, great place overall

didn’t experience the breakfast

the resort was kept very neatly and the kids also enjoyed it very much

good selection of foods at the restaurant, kids enjoyed the kids club and all the kids activities

clean, quiet and safe for my kids.

my two teenage boys loved the mini golf

huge outdoor pool with plenty of sunbeds

clean, friendly staff. plenty of sun beds available at all times. children loved the good wifi

good location, ample parking and great wifi

wifi was not good

free wifi throughout hotel

wifi speed a bit slow in the rooms

the pool and bar area were tops

so friendly , great location, no rush for sunbeds there s plenty , lovely pool bar with hot snacks, breakfast was excellent

room was great, overlooking the swimming pool

pool was gorgeous and bar staff really approachable and fun

the pool and bar area were tops

the time there was an issue with indoor pool disabled toilet lock and the indoor pool change room lighting but i was helped by a staff

range of food for kids wasn’t great snack bar opened late and closed early

the pool bar staff were just warming up to us as were leaving

lovely pool and bar

entertainment was more geared towards kids, a more balanced entrainment programme would be good

fast wifi, big screen tv

some things like breakfast and a bar were not offered, but that was no big deal for us

did say on the site there was a pool bar but it wasn't set up

did say on the site there was a pool bar but it wasn't set up

definitely would have given a 10 if restaurant and bar open, however we did know in advance and it was our choice to still stay there

good wifi

poor wifi.

wifi not reliable at the pool.

wifi needs to reconnect every time

the wifi didn t work very well at some parts of the pool area.

breakfast was ok, the bar didnt have a lot of choice a kettle is needed in the room

pool are clean etc, just across the road/drive

happy with the food swimming pool good weather not so good we will be back again

the bar was difficult to find

close to a beautiful beach with a clean inviting pool on site

had to pay for wifi in the rooms, which is commonly free these days

the wifi the signal wasn't great but that's it

wifi, never busy and fabulous food

the breakfast was nice, and the wifi worked well

wifi worked all over

my kids loved the location which was smack bang in the middle of albufeira old town

rooftop bar was excellent also the cleanliness of the rooms

it was clean,beds and pillows very comfy, rooftop bar was lovely

sarah at reception is exceptionally helpful and anna who works at the roof top bar is astounding

missed the roof top bar and jacuzzi, closed a day before we arrived but its stunning

there is no pool - of course we knew that prior to booking but it will clearly put some people off

only down side to this was there was no pool

it is basic and has no pool

swimming pool but that was our error not to check

pool and when booking we requested a balcony and got a door that opened to a small space you could

lack of wifi and tv channels mostly in german or french

main strip you can also hear all the noises from the pool if you are in level 5 there is also no wifi in the rooms which i believe should be

the wifi kept dropping

bad wifi in the room

noisy. poor wifi

breakfast is fabulous and not to be missed

covid secure, only negative was the breakfast buffet which got incredibly busy and took ages

all the central core facilities, the restaurants, the main outdodor square (terrible looking kids machines in the core of the square), the main pools, and overall better design everywhere with

staff room, bed and linen. breakfast although excessively priced.

for breakfast but this is understandable given first school break after global lockdown

wifi was terrible

wifi works great, anywhere on the resort.

me anything about the location of the breakfast, restaurants, how to use the towel cards, even wifi code

the wifi is too slow and hard to connect to.

you had to call room service to get mini bar refills

pool was a little underwhelming as it was right next to the bar, separated with a glass door so

we especially enjoyed being served each afternoon by sarah, who worked in the ground floor bar area - super lady

hotel however at least two breakfast there was the same family with two sons who were clearly not adults

no gym unfortunately & dont think the pool was open.

plenty of choice at breakfast, nice lounge and bar area, there is also an indoor pool if you prefer

staff hospitality was exceptional breakfast was a superb experience utterly relaxing environment

the breakfast and pool are unmatched to any 5 star property i have ever visited

only night i had time to use the spa it was closed

specially paulo) and wonderful fresh breakfast

we were allowed an early check in and late check out which worked perfectly with our flight (i assume it depends on availability)

host was gracious, two sets of keys provided, wifi, directions are excellent

clean, spacious, well located, good value, kitchen well stocked

is in an exceptional location, updated, beautiful kitchen, two terraces, walk to beaches, breakfast, restaurants, shopping

rooftop pool wonderful views

there was no bar or place within the hotel to spend some time.

noisy bar below open to 4

nice breakfast and best location! staff is helpful.

roof top pool

the terrace is to die for and the pool is perfect, sun until about 5pm

fair choice for a continental breakfast. decent price.

pool n staff where brilliant ud83dudc4f

the pool is a nice spot to chill and relax when you don’t want to walk down the beach

son was always sprawled on the bed so i had plenty of room to myself and the noise at night from bar street (continues until 4am) could be a problem for some

staff very friendly eugenio upgrade the room ,sofia etc , excellent breakfast ( with champagne even ) ,very clean room totally worth

the pool and the grounds are kept immaculate and there is a pond full of fish in the gardens

shout out to edvard at the pool bar he was charming informative and a good laugh overall would definitely

we will be back- adults

friendly staff ,upgraded room ,breakfast top class plus indoor and outdoor pool and jacuzzi and steam room ,spotless

location excellent with easy access to lovely beach. gym and sports facilities excellent.

location above the beach, with pretty gardens round the pool too

golf suites are now dated and need refurb to bring up to standard. ok given price.

the gardens, location on top of the cliffs. variety of restaurants. gym and spa is excellent.

resort is great, gym is great, beach and surrounding restaurants were great too.

excellent location and very friendly and helpful staff. good wifi. clean room, comfy bed

good wifi

the facilities were very clean, the pool area is emaculate and offered a nice and peaceful alternative to resting at the beach

the javali bar on the ground floor was a great touch, perfect for a few pints in the evening, and the server

the rooms were nice and clean, and the pool area was absolutely lovely

the room was very clean, the simple breakfast was amazing

wifi doesn’t reach the rooms: it’s only available at reception and bar (inside) ; breakfast is essential, nothing special but after all fair for the

was a lot of steps entering and exiting the hotel, the bar was not open during the day and no air

wi-fi reached the pool and our room no problem

it is very simple and the pool wasnt filled up.

a refresh of the lounge chairs around the pool would be great!

the gym was useable but needs an upgrade

good facilities (sauna, steam room, gym and pool) the breakfast was amazing

breakfast was good and pool area excellent -

the breakfast is great with a good selection of pastries, english style breakfast options, along with

love the place and the pool and a 10 min walk to old town

there was a bar when we wanted coffee in the morning

the bar closed at 10pm, not really a problem though

the hotel had a bar which was handy to order drinks

size although a kettle was available we didn't find out until the third day when we asked at the bar to borrow a knife when one of the staff said you can also have a kettle if you

wifi bit weak and not

patchy wifi

wifi painfully slow

a bit pricey for what was offered wifi was spotty

is a little bit old and the swimming pool is not warmed we need to input the wifi identification all the time

pools are located in the main grounds and the gardens

friendly and great with our kids

gym looked good

gym: it has both a cardio section and also weights

ar the resort's houses and not near the main hotel) and another (the hot pool) is only for spa users and costs 15 euros if you don't take a treatment at the spa, so basically i used just 2

and more than enough breakfast, the guy from the reception was very polite and helpful

modern villa, well equipped kitchen, nice private pool with sunlight all day

a quiet place to stay lovely pool great breakfast, we stayed in 511 with a sea view.

pool, house was very well equiped, close to the beach.

the breakfast is ok, not bad, just too little options, but i love the pumpkin jam a lot :d the pool

no gym and bar area not big enough for guests.

experience was amazing with super comfy beds, spacious rooms and friendly staff with kids entertainment facility

we were treated so nicely. the kids club was awesome

no inside gym although there were outside fitness

was disappointed that the spa was not open however, appreciate that it was under construction.

wifi is even available outdoors by pool

nch and dinner) were a little too expensive.

wifi is weak in the pool area something need to be

the wifi internet is very slow, sometimes unusable

wifi should be password protected

beach house wine pretty good too porters helped with luggage on arrival and departure on golf carts which was

facilities were not as good as advertised, gym missing main bit of equipment which you can do many exercises with

the pool is freezing. the food was so bad.

the spa is lovely

parts of the resort, mostly spa and the main restaurant were a little tired but perhaps it was due to the end of the season

very clean, nice rooms and great pool. the staff was super friendly and breakfast great!

nothing it was just what we wanted relaxing, well maintained and small with a great clean pool.

very clean, nice rooms and great pool. the staff was super friendly and breakfast great!

great breakfast

good breakfast too

staff could have given more information on check-in re location of facilities/breakfast times/ wifi etc

wifi connection in our room was a disaster

wifi was good

wifi is very poor, we had none in our room - we complained and someone came to check

had to request water in my room as there was none. also request wifi code

wifi very weak or non existent in rooms

very clean, private parcking, conditioning, good wifi.

a good hotel, clean rooms and good breakfast, the wifi is poor and you have to rent the safe in your bedroom

the wifi was poor.

wifi unstable

nice hotel, clean room, very good shower, strong wifi signal, beautiful music by a singer every night in the piano bar

the wifi is poor

fabulous pool, good wifi

her swimming pool is not regulation olympic size. (sarcasm) (+) fabulous pool, good wifi (+) great outdoor space, with pool, terraces and gardens, and open (+) swimming pool is also great to cool down or do exercises in the morning (+) we loved the gardens and the pool area (+) we went for a babymoon so spent a lot of time relaxing around the pool and in the garden which was beautiful (+) the rooms are cozy and clean, it has a beautifully decorated terrace, a great pool and cute garden (+)kitchen because it was too warm but the drinks and ice creams were great refreshments at the pool (+) from the pool you have a stunning view towards the sea

wifi access throughout the resort, gymnasium, coffee/tea facilities in room, towels and cushions

the service needs improvement: the water heater was insufficient, wifi issues took too long to resolve, the sofa bed was not clean, and there were limited

wifi excellent - no faffing with passwords - excellent connection wherever you were on the property

pool area, bedrooms,

very comfortable pool loungers

in the restaurant, although there is still room for further improvement, dario has improved his bar skills and impressed us

maybe big crowds of golfers need to keep the noise down when near the pool area

some golf parties are a little inconsiderate but that’s just people nothing to do with hotel

great and plenty of kitchen, plates n pans etc

having a kitchenette and balcony made it feel like a true home away from home

spending a day in the garden by the pool is really relaxing

lovely grounds & heated pool with easy access to beach

the setting, the rooms, the restaurant, the gardens, the pool, the beach, the staff

property and facilities too small for them and disrupted pool side relaxing and dinner at 2 michelin star resturant

if you are order room service the same high food standard is present

pool was cold. gym needs a big upgrade and lots more room

rooms, spacious, with balcony, pool, steam room, sauna, jacuzzi, spa, bar and restaurant

gym a little small and limited, no air-conditioning in gym, a little far from the night life

rooms, spacious, with balcony, pool, steam room, sauna, jacuzzi, spa, bar and restaurant

16+ hotel, no screaming kids ;-) very convenient location if you want to eat at vila joya, which is across the road and

wifi free parking location view

to pay for wifi

in a balcony no wifi

fi is free, only mentioned cos later question asks about paid wifi

swimming pool was good . the breakfast was good.

staff very friendly and helpful, rooms well appointed and lovely pool and garden area.

very personal and small. quiet. lovely garden and pool area.

great breakfast

and friendly staff; very good breakfast with a wide range of options; very clean throughout

plus a minor inconvenience -- you must insert an unmemorable wifi username and password almost every time you use the internet

think it's likely that the room i was in had the worst view and wifi signal in the hotel

the wifi in our room on the 2nd floor was also a bit slow, and cleanliness in the hallway could have

free parking and wifi

some issues with cleanlyness. wifi was medium strong.

wifi connection was poor. no wifi at pool side.

the wifi is not reliable

everything was super except a few hiccups with wifi

the wifi connexion in the hotel was quite weak and could be improved.

and view is amazing, room was comfortable, wifi was very good beach is literally across the road and lots of restaurants nearby 3 minute walk

it had an awesome gym

year at the resort, friendly helpful staff from start to finish, great location for golf courses and vilamoura town

a free buffet breakfast and free spa with the accomodation

dated bathroom and kitchen area. near golf not marina but we had car.

were fantastic, pool, indoor and outdoor, gym was great, tennis courts, basketball and soccer astroturf, we did it all, great place, would

free wifi

decent wifi

can t really fault it. wifi was a bit erratic at times that was about it

breakfast was good wifi good location good

location excellent. the breakfast was delicious

property manager was very helpful, allowed early check in and late check out

property manager was very helpful, allowed early check in and late check out

nice having a washing machine and kitchen facilities

the apartment has a great little kitchen with appliances, a small balcony (overlooking other apartment blocks-no view), a

loved the friendly staff, kids club and pool. lov d the cocktails and bar staff!

- beach volleyball was really good as well - there is a mini golf area that is nice to give a couple of shots - the playground area is rather small with just 2

good variety and quality of food served in all inclusive. free ev charging for guests.

loved the friendly staff, kids club and pool. lov d the cocktails and bar staff!

the gym was not a proper gym

wifi in our room was abominable

a 5* hotel and prices match but i still rate 'value for money' highly as you get free parking and wifi

nice hotel in a good location. convenient car parking located underneath the hotel good wifi

gym equipment needed maintenance

modern building and in front of the golf club

spacious balconies, very clean, new equipment inside, elegant environment, parking available, pool available, home feeling all around

wifi and tv was not working properly.

wifi was a bit poor

great location.....good wifi.....clean....free parking.

the room and all the facilities were ample and didn t feel crowded wifi was easy to connect to and worked perfectly free private parking staff were attentive and the

breakfast needed to be warmer. wifi was patchy

wifi

wifi was weak

massive bed and comfortable. best wifi we have had. room first class

wifi was poor when paying for food and drinks

the wifi is free but can be

the pool area was great and loved the new bar area

excellent breakfast and lovely pool and jacuzzi

lovely pool area and bar

location close to the beach and beach bars

were able to check in early and then head to play golf

pools were closed in the gym the pool was not opened

restaurant near the pool is closed for dinner and it closes really early at 18h00

the gym

suite had a very small bathroom, breakfast was okay but some food was cold and bland, cleaning staff was very noisy at 9am

breakfast was terrible

in the restaurant room had broken fridge broken air conditioning and broken draws terrible wifi connection the hotel is not 5* much more like

was very nice close proximity to beach strong wifi large nice room selection of food at buffet is

the wifi is slow and requires to login at least 10 times a day, which makes it very annoying.

as an ardent golfer i would have loved to have a golf course as part of the resort.

the kids were thrilled with every moment, and the adults were equally satisfied

very clean, well stocked kitchen

it was a large room with a small kitchen and a view of the pool area

the spa staff were exceptionally nice & very professional

liked everything from food to accommodation friendly staff spa was great and beauty salon could not fault any

bar staff also very friendly

the pool was lovely. beds and bedrooms comfortable. kitchen well stocked with utensils.

the private pool was a big plus

the kitchen was up stairs

the fridge in the kitchen does not cool enough on the highest setting

great swimming pool

wifi was very good

and corridors were very hot and wifi was slow

free wifi in room

probably could have done better with wifi but prefer to travel tech

wifi is available in every room

mostly couples i would not bring kids not enough going on for them

the gym had all new equipment and was air conditioned

was overlooking pool

breakfast was very good and plenty of choice

gym was not for women. more inquipments needed.

then the golf course was so stunning the best i’ve ever played

pool for babies. great staff!

we stayed in garden room 1216a which was ideally situated by a smaller pool

the waiter at the breakfast was a little stupid with me

gym could do with some modernisation and maybe someone on hand to advise on equipment

do enough at any time food was very tasty and good choice, no issues getting served at the bar excellent value for

pool not suitable for kids, only small area where they could stand

in my room; then could not turn tv off (remote); b'fast food was mostly gone; would not let me late check out (so l can finish work) even though it was empty

we also enjoyed chilling at the pool

we also enjoyed a cold pool on a hot day, not everyone might though

location, very clean, beautiful terrace and pool

t1 blue has a balcony and pool view

good kitchen to prepare some meals if desired & an outside bbq beside the pool

room and the pool were very nice, and the owners also

lovely accommodation and the children really enjoyed the swimming pool

- the wifi in the room was a little too weak to hold a voice call

good wifi in room, good beds, clean

clean, comfortable, good wifi, excellent value for money understandably in november.

new hotel. rooms are spacious and clean with good facilities. wifi was ok.

sometimes the wifi wasn't that good.

matress was too big for the base,pool was too deep for kids

pool area and bar areas were lovely, better than the pictures looked

breakfast was no where as good as our last visits

this doesn't detract from my stay but wifi only available in bar and reception area.

central for golf and paddle