wifi didn t work in my room & they gave me a number to call

was told by the front desk & handed a welcome piece of paper with everything from breakfast, to wifi access, yet when we went down for breakfast to snag something form the ala carte, which was

spite the fact the reason i needed

wifi became hard to maintain contact

wifi works great, no issues, easy way to connect

nice clean hotel. great for a family break from the hot weather. the pool was great!!

i love their breakfast and their gym

great breakfast

just a few min to our kids in lake stevens and easy to get to

breakfast, good price, pool, large room

liked there was a laundry mat i could wash my own sheets and towels at so i would not be charged a bs amount of money

spa tub, faux wood floors, open layout, design and original artwork

spa tub was fantastic

also, our room smelled like wet gym funk

in bathrooms, bathroom smelled like old gym shorts were left in the bathroom

the spa tub was awesome

the pool was too cold.

the pool and warm hot tub

the rooms were clean, bed were great, and the swimming pool was good

pool was to cold to swim in ud83dude14 my kids wouldn't even go in all the way just played on the

location. basement parking, staff are great. bar on the ground floor.

the place was good and plenty of room to park my big trucks

nice swimming pool

had a pool and gym

staff - kitchen staff was great

we had the room with the kitchenette which was a bit dark

there is a gym, pool, and jacuzzi that all make the stay so nice

my kids really enjoyed the pool even though it was a bit cold

the ammenaties, breakfast, gym, pool

ease and safety of parking, gym has many resources, excellent helpful staff

breakfast was great

friendly employees; free wifi; coffee & cookies in the lobby; quiet location and beautiful view of boat harbor;

also, the room at the end if the hall the wifi didn't work

post wifi password in the room

good wifi, very comfortable beds, delicious nearby restaurants, and the marina view make this spot

i wish the wifi was stronger but other than that, nothing to complain here!

my favorite thing was the jetted spa tub

the large sized bath/spa in the room

clean room, nice staff, great jacuzzi/spa tub

the room was great, lots of space. spa tub was great. room was clean & airey.

did not use the pool or gym

the pool was closed due to carona virus.ud83dude22

gym was too small

they accommodated my early check in.

the bar was great, decent selection off beer and our food was amazing

the late check out time at 12 noon

near casino, there are food courts

it has everything going for it, plus across the street from the new casino, just needs a good facelift

no breakfast because of covid

breakfast waffles were good. room very clean bed and pillows were very comfortable

doesn't seem like a safe place for kids

laundry was $2

me and my kids need a room late night and bad staff was working don't help me and my kids.

my kids and i had just lost our home and i'm fighting an vasculitis autoimmune disorder that is

high priced laundry

bed was perfect, but the best part was the small kitchen and the pots, and pans and utensils were awesome

front desk was very rude , we were checking in and she had to stop and fold someones laundry during our check in

don’t have a real breakfast but for around 550 a week you can’t beat the price

the kitchen in the room is nice to have

no i did not like anything about this hotel, bad location and dirty laundry room.

we used the pool with our grand kids and that was fun

i felt bad for people coming ready to have breakfast with their kids, and the containers were empty

my kids loved the pool! i loved the size of the bed!

or older people as it seems to be a magnet for families with lots of noisy, running-down-halls kids

the breakfast is a nice treat also

the continental breakfast is awesome

was centrally situated for our needs and the bonus for us was coffee in the lobby and breakfast which we were not expecting

friendly service and a free continental breakfast.

breakfast consisted of 2 types of cereal, milk, apple and orange juice, hard boiled eggs, bagels,

everything breakfast internet and the people are very polite

you close the pool for the winter, you still need to keep it's appearance halfway acceptable

great breakfast also

pool wasn't open and the hot tub barley had any jets that worked well

we weren't able to use the pool, but its setup looks like a mini version of a luxury resort

outside pool in a rainy climate

a gross guest laundry room

we're very very nice and i appreciate how understanding you were especially when i needed an early check

the machines dont work properly is what i told him he told me to go to a laundy mat i said the laundry facility is for the quest is it not

my clothing that i was told to leave in the room till morning when laundry opened were thrown away by the owner

service laundry only open 9 am to 6 pm

24 hr access to the laundry room. the kitchen was cute it allows pets.

the kitchen has literally no provisions

breakfast was a coffee a breakfast bar and instant oatmeal

full kitchen and size of room

breakfast options were not very good

i was happily surprised to see the laundry room available there too

the pool was pretty cold.

property, very clean and quiet, laundry room was useful, nice to have coffee and tea available at all

liked being able to do a load of laundry

the pool and breakfast

the laundry could have been working

the fact that a laundry room was available allowing me an option to use in house or to go across/down the street

pool closed early

staff pool and clean nice area good for the cost

no laundry

they give you free access to the gym next door and have free washers and dryers

only thing i didnt like was there wasn't much workout equipment in the gym

had dishes in the kitchen

free laundry facilities was really great

very nice, big, clean room with a kitchenette. good amenities and amazing breakfast

good location, good wifi, friendly staff, and very clean -- and no strong perfumed cleaning product smells, nor strong

wifi was almost comically slow

the wifi connection is very bad.

the wifi network didn t work very well.

clean and comfortable. only complaint would be the spotty wifi.

wifi did not work properly, people/zombies in the parking lot not ok!

door stuck n the wifi in my room was wonky ,i would be using it then it would randomly log me out

wifi was very slow

the wifi worked well, the room had a nice appearance, and the staff was friendly.

couldn't get wifi to connect to my laptop

the pool was frequently over crowded with loud children

it was very clean and our room was right across from the pool.. kids loved that!

the pool is open again!!!!

the gym was well equipped and the breakfast was the best continental breakfast of any hotel we have

go ahead and crank up the temperature on that sucker---the kiddies can stay in the pool

the spa jacuzzi was amazing! room was very cozy with the fireplace too.

good breakfast in spacious dining room with a view

perfect cozy beds, super clean room, friendly staff, jacuzzi tub with a view if you get the spa room, and very quiet at night were all things that made this a great stay

having a spa in the room right by the window with an amazing view was awesome!

stayed in the spa room and the tub was amazing and so worth it

the breakfast, the rooms were clean and fresh smelling and great location

getting a bite to eat at the bar before bed was a plus

the full size kitchen (fully equipped with all the necessities, something all the other hotels around equipped

that i was charged a pet fee even though my animal s a registered support animal

great location. great room. awesome breakfast.

in house laundry facility

our room had a nice kitchenette

the laundry facilities

great location, loved the kitchenette and room size, clean property, friendly staff.

need coin machine in laundry because its open 24 hours and they can't give u change

they have a pool and restaurant on the ground floor

that the pool and gym were closed, but overall we were very please with the staff

gym was handy and good, staff were lovely

very clean, gym, pool, hot tub

pool area needed more seating for the adults as we watched our kids

the breakfast was absolutely fantastic. staff was very friendly and helpful

the separate bedroom was nice and full kitchen allowed us to eat food, make coffee and have a few drinks after visiting the casino for a

i wish there was soap in the kitchen.

kitchen area was clean and fridge was bigger than i expected

bed, linen, staff, lobby, parking, room, pool, hot tub, breakfast

the pool was full of kids, can you say pee pee in the pool

we can put our kids to bed in the separate room and enjoy the rest of our evening

excellent breakfast where the bread was separate from the rest of the food which is important for my daughter

we love the amenities included in the stay, the pool, hot tub, gym, breakfast and lounge area and coffee and tea

pool area was a bit of a mess (trash and a dirty diaper around the pool), but it was spring break

very clean, very comfortable, very quiet, nice fitness center, excellent breakfast.

good breakfast, pool was great! quiet rooms

pool

nice rooms; wonderful breakfast.

this hotel had an amazing hot breakfast.

hotel was having a remodel which was not noted on the site, the laundry, and workout room are closed, and there were halls without carpet

no indoor hot tub and pool

kitchen. staff was nice. location was good.

not having an indoor pool

these places are designed for extended stay so you have to request a coffee maker or other kitchen items and there was no ice machine

the breakfast an gym was pretty good

i was worried at first as we were booked into the ground for near the gym and pool

accommodated early check in. indoor pool was great! loved the fresh cookies and hip toiletries.

clean rooms, amazing breakfast. overall the best holiday inn i've ever stayed at.

were on had a coffee stain outside the elevator for 2 days and nobody cleaned the trash from the laundry room for two days

free parking and wifi

friendly staff, great breakfast, spacious, clean room, great gym and pool/spa.

underground parking was easily accessible and handy due to it always raining

no food service outside of breakfast & dinner.

friendly staff, great breakfast, spacious, clean room, great gym and pool/spa.

wifi didn't work well.

wifi, absolutely amazing location, you're a stone's throw away from alderwood mall, walking

wifi,,, horrible.

wifi connection on and off

irregular customer service & disappointed by the inconvenience of non-functional wifi

very nice breakfast with options, well maintained

no swimming for kids also no hot breakfast

the pool and hot tub were nice and kept the kids busy

breakfast

very friendly staff close to the highway but not too close for any noise excellent breakfast

breakfast could be better noon check out :-)

the breakfast was lacking in choices it was ok if you just needed a quick snack.

breakfast is quick grab and go, but decent

love the kitchen very convenient!

said they have breakfast but when i went down there i saw no breakfast some oatmeal and coffee and that was it

fitness center and indoor pool & spa

could hear kids running in hallway, back and forth.

breakfast !

it’s fully renovated. everything is brand new, except the pool and hot tub.

comfy beds and good breakfast choices. highly recommend.

liked how they did breakfast

complimentary breakfast, very clean

staff, pool hours, breakfast

location was perfect - close to restaurants and the highway. wonderful breakfast.

the workers were very nice to my kids, i always enjoy a nice

suitable for children, coffee's always available in the lobby, laundry on site and the machines do their job

the staff was/is very friendly. convienece of being able to do your laundry whenever you wanted

rooms & lobby are clean, laundry appliances work well, safe area and clean parking lot

having a little kitchen was nice. the price was good. no real major complaints.

location, good laundry facility, housekeeping personnel were most cheerful staff in the building

soft bed and love the hot tub n whirl pool

i had an amazing quality high protein breakfast

beds comfortable, staff friendly, kids loved the pool.

breakfast was always fresh and coffee was amazing and location was perfect

the pool looked nice, though we didn't get a chance to use it

i do not eat breakfast.

didn't use breakfast

enjoyed the assortment of breakfast snacks

they start the continental breakfast at 0730 but they allowed me to get a breakfast sandwich, milk and coffee shortly after

the breakfast is very limited, however the coffee was good.

they had fresh brownies and water and we were more than impressed with the morning breakfast

the hotel has a good pool and gym also

not all the amenities were open, i think it was an overpriced, fairly boring trip for my kids

we were attending a golf tournament in the area with a very early start time so being able to stay together nearby was

breakfast scrambled eggs were loaded with pepper and ham; there wasn't a no meat option.

gym (even though hardly any guest)

limitations which resulted in the bar and pool to be closed and of course

pool with good hours.

the gym was wonderful, the rooms were clean and spacious, but the staff was less than exceptional

gym looked fully stocked with equipment although we never used it

good breakfast

she said woman and kids came out of car

very clean. great staff and the continental breakfast was very good.

location and staff were very friendly! free wifi, breakfast and laundry onsite.

frustrating that the pool was closed & no breakfast suddenly because of “covid”

wifi/internet connection and essentially had none

also internet was down and had to pay in cash, also no tv or wifi

quiet, location is good for you travelers the staff was friendly, the room was clean & warm with wifi, cable tv, a frig and microwave they have a coffee hut 100 yards north where coffee girl wears

free wifi, but had difficulty connecting and constantly kicked off of wifi

clean, loved the ammenities, coffee in room,microwave, refrigerator, wifi, dvd player

the only issue seemed to be that breakfast was luke warm. the coffee and juices were great.

a full kitchen is great

there were some cleaning issues in the kitchen

parking, breakfast, everything was perfect.

good breakfast. comfortable room with apartment-style kitchen. highlight was fireplace!

one tiny bar of soap

no filtered/bottle water in the gym

when the hotel is full there tends to be a lot of kids, which is fine though try getting into the pool during the day impossible

good location and pool

hotel was clean and nice. bar had happy hour and convenient bistro coffee shop downstairs.

pool and gym are quite nice as well

really clean, staff friendly and helpful. free parking and good free wifi. kids loved the pool!

clean, good location. my kids loved the pool!

like the price, the location, and the breakfast

gym and pool are closed due to covid

good strong wifi (and no screwing around with like rewards members getting the free wifi or the good wifi, (-)the hot tub was closed. the wifi was slow. (-)wifi was horrible at night and completely useless (+) the wifi worked very well as i had to work from the room (+) wifi was good enough for netflix (-) check-in issues: $35 fee for early check-in (even though our room was ready), no info about wifi or breakfast (had to call the desk to ask after we got to our room) (-)could not get my chromebook to connect with the wifi (-)wifi service in room, to the extent that at times it was barely usable (-) wifi did not work at all for me so i had to use the phone internet (-) unusably slow wifi (-) no idea if there was wifi available or not

burrito bar breakfast

clean, didn't smell, great location, awesome hot breakfast

and we loved having a bar downstairs to grab some food and drinks

breakfast bar was well stocked with good vegetarian options

guest laundry facility, and staff's ability to provide quarters for the machines

laundry on site

i have a pet dog and a service dog and they're always welcome here, but against what the advertisement

pet friendly. laundry on site. kitchenettes!!!!

laundry facilities needs major improvement; only 1 of the six clothes dryers actually showed signs

room was clean and bed was comfortable except for pillows. nice to have an onsite laundry

no 24:7 laundry lol

tiny bar area on main level

kindly let us have early check in

felt bar as you enter hotel priced maybe 25% too much

the finest board games, amazing art, gardens, open picnic to hiking trails, corn hole & indoor gymnasium with basketball, pickle ball or wall ball you will not run out of fun activities to do

many trails to discover and pickleball in the gym

no extra comforter set for kids bathrooms weren't clean n neat

the fitness center is kind of weirdly placed.

breakfast was great

the housekeepers, breakfast and cleanliness

pool was not working, and there were no elevators so had to change my room to the first floor

the room was pretty nice. i liked the little bistro slash coffee bar in the lobby.

loved the bar (just lively enough) and 24hr concession

would prefer a larger tv in the room and a couple in the bar area

were offered early check in which was a bonus

location close to our kids.

elevator did not work. pool was awesome. staff great.

pool

location & pool

and staff made everything very easy from checking in & out and laundry accommodations

laundry facility has a washer that was out of order for a mo

the front desk at check in didn't tell us at check when we asked to do laundry that the dryer didn't work & that the washer itself gets stuck if u don't slam the door on

some eggs at breakfast would have been nice.

it was too late for laundry service, so they put me in another room on another floor

continental breakfast was delicious--coffee, toast, yogurt, milk, cereals, bananas, bottled water, waffles,

that each room has 2 towels only, there are no extra, then they are going to bring you in their laundry room for proof it

breakfast, if there was even a breakfast, was confusing

be nice if the laundry room were a little bigger with seating

breakfast was busy, but the hotel was full. i was surprised at the noise level in breakfast room

breakfast was amazing on choices

breakfast options were wonderful sooooo many different options, kids were pleased

there is no breakfast served at this time, but i understand due to

big spa bath

the countertop where the sink & microwave are is really big, so i was able to make an impromptu kitchen/pantry out of it

breakfast

no breakfast

the breakfast is good but gets very very busy so earlier the better

good breakfast

i liked the full kitchen! that was very nice. spacious room.

staff was very friendly and accommodating for our early check in

breakfast was great and the staff super friendly

the bar only stays open until 10 on saturday night

location, gym

(like the one in the gym)

5) i wish someone would have told me about the gym upon arrival and where it was located

the gym was good too

old, musty, outdated, hair in tub

free wifi didn't work, staff didn't seem to care about this, a little far out of town

bald), no wifi. overpriced..

stink bugs in my room and no wifi working in my room, if i stood outside with my phone then i could receive wifi

nearby, wifi didn't work, the other comments about the area are correct

large overhead shower head, very comfortable bed, microwave, coffee maker, fridge, free laundry facilities, it was quiet, awesome breakfast with lots of choices, cool bubble tub in the

the 2 room queen wet bar suite which allowed our kids their own space when in room

is the first time that i went to a hotel breakfast bar and needed a room key to get in

the carpet was very dirty, i genuinely felt uncomfortable walking barefooted, i didn't allow my kids to walk without shoes

early check in option, water and coffee in the lobby, outstanding staff that was very helpful and

the room was quite big, and the kitchen and dining area was a nice touch

even the smallest studio room they have has a stocked full kitchen / dining area living room and bed that has a king bed

it was clean, comfortable and had a good breakfast

breakfast could be better

the staff were very friendly and helpful. room was immaculate! breakfast was above average

the staff was pleasant and informative the gym was nice and offered refillable water statuon

the chicken wings i ordered from the kitchen were still bloody and made my stomach turn

they do have a gym and laundry room and that was helpful

they do have a gym and laundry room and that was helpful

think it just needed to be plugged in because the light bar didn’t work either

think the complimentary breakfast could be improved

wish the pool was just an itty bit warmer

breakfast was some of the best continental breakfast i've ever had at a hotel

staff are wonderful. pool and jacuzzi are great. free breakfast great!

he told us about the need to make a reservation for the pool so that our granddaughter could

and thoroughly enjoyed our stay from the greeting of the kind staff at desk to the room and spa

everything was nice and clean, super comfortable bed, great gym - took a really picky partner with me and she loved it too

gym is really well equipped, but it is a little scary walking through a garage and down empty

loved the pantry raid from 10pm- midnight ud83dude0a spa treatments were wonderful as

spa and eating right in the same complex

was basically a full kitchen but no utensils or crockery

was polite, and was pleasantly surprised by the included kitchenette

was very clean and even had a full kitchen which i wasn’t expecting

mini kitchen, micro and small frig

there's a kitchenette housekeeping done daily owners go the extra mile to help

the size of the eating area, the continental breakfast was fine

even a mini refrigerator in room! breakfast! staff!

did not have breakfast available

little breakfast set up for us

the street is safe. the room is clean. breakfast provided. the staffs are nice.

laundry, and exercise on site

and the inclusion of a self serve laundry room was very convenient

great facilities, nice gym, good breakfast, but noisy and dated rooms.

staff were excellent. bar staff engaged and food was delicious.

a little dated, gym was terrible - no water or hand sanitizer. food was ok.

roof top bar heavy bass music. very annoying, i couldn't stay

staff was super friendly, great facilities such as the gym, conference rooms ecc ecc

roof top bar was certainly a plus, with awesome views and fun atmosphere

the gym had 4 cardio machines, two were broken

included $15 toward my use at the bar or at their small breakfast/lunch area

the breakfast had more options like a waffle maker, and potatoes for breakfast , and food trays to

didnt like that there no water stations anywhere except for the gym, so i had to bring my waterbottle down and fill it in there

the kitchen is a real kitchen, in size and equipment

lovely small kitchen is really heplful especially for the families with kids

modern, full kitchen, friendly staff, key card elevators, breakfast included

there was a gym as well

hotel charges $15 for each reservation for their « services » (shuttle, gym)

would have given it a 10, but there was an issue with the in-room spa tub

spa bath wasn't clean

the spa rooms are very spacious

from the very beginning we liked everything: reception staff, our room, free pool and shuttle

hoping the weather is better next time so we can try the outdoor pool

the kids loved the pool. we enjoyed the cookies and the coffee

i wish there would’ve been because i had two kids with us

the pool could have stayed open past labor day.

a shared kitchen is available to store food and make any meals you want

location is okay for college kids not adults.

original room (#201) was just above the pub kitchen exhaust vent and it is fairly loud

while the shared kitchen always had a thermos of coffee available, as an early riser, it was usually was not very

i have nothing negative to say. located above a bar .

there is no kettle or toaster either, neither are there laundry facilities for guests

but they did take my wash and did it in their commercial size laundry

no housekeeping, coin laundry with no option to buy coins from front desk with card

would've rated it higher if the laundry room wasn't out of order, which is the biggest influence for choosing the marco polo

they do have a washer and dryer here in case you need to do laundry

overall setting having a kitchen was excellent the staff or very accommodating and nice, the breakfast in the morning was

shuttle to city laundry, pool, breakfast

the property is clean, the staff is friendly and helpful, the amenities were great for my group (gym, jacuzzi, laundry, breakfast and happy hour) i recommend this hotel and will stay here again if

asked for early check in at 12n and had a choice of 3 floors to chose my room from

suite size was good. had ev charging but was occupied the first night.

location and access to gym and spa next door.

access to amazing gym and swimming facilities

location and access to gym and spa next door.

great staff - especially vanessa - very friendly and helpful. the pool and sauna are excellent.

incredible location is the best attribute. free access to the amazing gym/spa across the street.

in the room, the climate control, wifi, and plumbing all work perfectly

very confortable, well located. the gym is wonderful. i enjoyed everything.

neighborhood location, free access to quality gym next door including an olympic size pool and excellent hotel service

they advertise a restaurant and rooftop bar but neither was open during our stay.

location, style, staff and olympic gym.

a swimming pool would be ideal since we visited with kids.

good, staff helpful, room with lake view meant an ever changing view, comfortable bed, the free laundry room was a

view location hot breakfast free shuttles to popular sites

they also have free parking if you have a rental car, free breakfast, and free laundry available

pool was big enough for the kids to enjoy