only thing i didn't like was that i couldn't use the pool, but that's covid's fault

the facilities provided everything we wanted - pet friendly, pool, bar and breakfast

hotel was clean, the staff was friendly and helpful, the gym had everything what i needed, the breakfast was great and our room was perfect as well

things i didnt like that it could have needed more hot breakfast options for example eggs and bacon or sausage

when i asked for water i was told i can go to the gym and bring for us

loved the outdoor fireplace the swimming pool was beautiful the lobby and lounge area were amazing great bar awesome accommodations

breakfast was below average although the serving staff were wonderful

would like the pool and fitness center to open

the hotel was very clean throughout -- rooms, pool, lobby bathrooms etc

liked the snack bar location right near the check-in

advertised with pool. pool was closed for maintenance

laundry facilities were good as well

pool was not open. had i known i wouldn’t have stayed here.

when i got there he remembered and stated we check out at 11 am i said can we do a late check out, he stated that we don't have late check outs

family house however this day my room wasn't ready until 7:00pm and on top of that i was by the pool area and some lady i believed that do drugs just walked in my roo

was awesome had a full kitchen with utensils pots pans dishes modern bathroom bed n pillow so

comfortable bed, nice desk and chair, friendly staff, clean, good hot breakfast

beautiful gym and wonderful free breakfast with actually delicious

it was a brand new facility and it had a kitchen

friendly staff, nice breakfast, comfortable bed, spacious room

new gym with the basics

thought it’s a little weird calling it a sweet but having an entire kitchen area right in front of the bed but i think mine was a strange room, maybe i was in a

is a complex for longer stays so the room had an equiped kitchen including microwave and utensils

kitchen area was set up nicely

coffee in office nice. laundry room nice

early check in

has laundry cut they don't sell detergent or have in vending machine

free coffee and laundry facility on site was convenient

there was a homeless guy sleeping in the laundry room (when police would respond he would leave so they couldn't find him)

when i came to start my laundry the people occupying them were nowhere to be found

the pool was incredible, must have been redone recently

attractive place, with clean comfortable, attractive staff and clean, comfortable attractive breakfast

bar and jim did a fantastic job the grounds us is so vast and well kept we also enjoyed the salt pool very

breakfast was excellent

breakfast was a nice touch

i had wanted to make tea in the morning but there were no kitchen items in the room .

i like having a small kitchen, it makes eating on the road much cheaper and healthier

the guest laundry is an added bonus, the refrigerator great; the bed firm and shower restful

to ask at front desk for any kitchen pots or utensils

what i liked about the property is that its clean, and our room had a kitchen area. loved that..

full kitchen is great

enjoyed having a kitchen in my room as well as the location, cleanliness and friendly staff at the residence inn

handy to have a laundry to use and the 24 hr little store at the desk was great

the room is spacious, has all the necessary kitchen and dining wares.

really appreciated the kitchen facility in room

also, it wouldn t hurt for their to be wifi on their tvs so you can log into your own streaming services instead of expecting people to

everything other than the wifi

wifi speed is also sufficient

wifi is additional option

weak wifi signal and very small fitness center

very satisfied with this location. the pool was awesome. quick check-in!

great value and appreciated having a laundry

breakfast

the room was spacious, laundry room, and breakfast was great. access to pool and parking great.

having to decide to sleep an extra hour or go down for free breakfast

but, when we booked we asked what is most service included, on the phone, breakfast, pool, wifi, parking and the hotel will welcome us when we arrive in to the room

location, value for price, clean, wifi

i got complimentary wifi and they should continue as it will attract more

i checked in the staff member didn't tell me about any of the amenities or wifi that i heard another staff member explaining to other guests

wasn't charged but heard about the parking fee and wifi fee

restaurant and bar staff were lovely and went out of their way every visit.

coffee bar options for easy breakfast, did not try sit-down

great decor! great vibe in bar area, cool two-story library look.

great location and very nice hotel bar and restaurant in the lobby

it was hard to relax with the kids running up and down the hallways until 4 in morning

very friendly staff. guest laundry facilities. late checkout possible

grab bar by toilet

the gym was very small and a bit outdated

you were doing laundry and went out, the property staff (and the manager mainly) will blame you to leave

family room with kitchen facilities

breakfast was superb

us parents with little kids don’t wanna be traveling all over for a drink or a snack

people in at time in you must practice social distancing, we chose this hotel because of the kitchen, then the kitchen had no pots or pans so we had to order out

smooth check-in and check-out processes, quiet room, complimentary bottled water, small and cosy fitness room, amenities covering all our

there was spaghetti on the ceiling in the kitchen, dried food in the cups in the cabinet

clean rooms, spacious rooms, great amenities, breakfast buffet is amazing

room was incredibly clean, and there was a good variety of breakfast items despite covid precautions put in place

great breakfast too.

all the staff are exceptional, cleaning, front desk and kitchen

the breakfast, evening soup & salad & more were excellent.

it has a complete kitchen for families

lovely landscaping and nice small indoor pool and gym

facilities were excellent and breakfast was great!

pool could be better

as having a pool and gym but they were actually in the neighboring hotel

may be picky but i would have liked coffee available all day in the breakfast room.

faculty, laundry for guest

seem to be very short staffed which is understandable however rooms and gym were very dirty

this hotel shared with another hotel all things , such as pool, tennis courts, indoor bar and outdoor bar

controllable; good desk & chair for work and emails; wonderful room service; a very helpful guest laundry

bar should be remodeled to make it more cozy with better seating options

in general, there was no mention during the reservation that the kitchen is not open

pool was great, the kids loved it

it had a kitchen with cabinets for extra storage and a deep well sink for extended stay customers with

was disappointed that they did not offer a free continental breakfast

the pool are was gorgeous and they had a nice outside seating area and nice bar in the lobby

very friendly staff, clean rooms, nice pool

no nice scenery lol and no outdoor pool

in addition, the breakfast buffet was wonderful

the kitchen had a missing piece of tile/siding underneath but it was not very noticeable due to the

there was an old splatter stain on the wall in the kitchen area & one of the closet doors

the kitchen and the glass shower doors

gym not what i was expecting basically one bench and a few light weights

full kitchen with all the comforts of home

very comfortable and full kitchen was great.

comfortable bed, home away from home great free breakfast and attentive and friendly staff, a gem in hamilton,

kitchen with cups, glasses, utensils in the room

room with a kitchen was great

good hot breakfast

had to pay for breakfast, two pancakes, some eggs and coffee with juice for kids, came up to

the pool was nice for the kids . room was clean and bed comfortable

the kids enjoyed the pool and mom and dad enjoyed a drink from the bistro while they swam

loved the indoor pool!

liked indoor pool and gym 24 hr availability

kids running up and down the floors alot if cop related incidents drunk ppl and someone stalking

wouldnt spend a vacation with my kids here though

dad screaming at his kids for two straight days/nights

stayed there when my kids were small

i left that room cleaner than most times we stay w kids, we got there after 9pm and left before 10am we barely used the room

the pool is closed and the breakfast is to go, but other than that, it was a nice stay

room was clean and quiet, pool was great, my grandson loved it, shuttle driver to sesame street were great

breakfast was nice and hot very clean staff gives you the food that you want with a tray to take to

the pool area was clean and the rooms too, we felt very

morning breakfast

here means that you are going with your kids to sesame place and for that reason it is a perfect option

was a sunday night not crowded due to the weather, had the pool basically to ourselves, last visit pool was full my niece had to save a child several times

the screaming kids at t h e pool area echos

pool was a little small

the breakfast offering was weak.

kids in all yelling

the pool was a little cold for my kids!

friendly staff; nice breakfast offerings; spacious room;

temperature and type of pool they used

breakfast was very good

the kitchen was very well stocked with all the necessary tools and appliances

full kitchen, king size bed and space

breakfast ran out many times. the gym had may things broken and not updated.

i like the rooms. it was set up very nice. the kids loved the gym and the basketball courts.

many breakfast options including jimmy dean sandwiches

i wish breakfast had consisted of more fruit and melon.

was surprised to find a kitchenette in the room

basketball court / heated pool / clean / free coffee / free breakfast / free laundry

big rooms and well equipped kitchen.

i loved the large room, pool and gym

didn't give me wifi password

price and no wifi unless you signed up for the service

wifi didn't work

door didn't close once opened, i could not use my fire stick to connect with my honors info for wifi and be entertained, the toilet almost backed up with hardly anything in it, the tub backed up

wifi was outdated and the worst part were the rooms

wifi connection also good

wifi sucks

i couldn't connect my pc to the wifi but that's a minor inconvenience.

bed linens were dirty, room service # was always busy, wifi was horrible and the key card didn't work

phone in room did not work they should give wifi: code when you check inn

great breakfast nice pool guest laundry rooms are very professional looking!

breakfast was great loved the variety selection of food

very pleased with the hotel, breakfast was ready before the time

good location, clean, nice staff and good hot breakfast!

it had a fitness center, but i ran out of time so did not get to use it, and it had a hot breakfast which

from the excellent mattress to the relaxing hot tub and spa, the delicious breakfast and many more wonderful details made our stay very special

breakfast was good, the best part was that i could smoke on the porch attached to my room!

was clean and the owners cooked breakfast for us

room was great as is the staff, breakfast is top notch and cooked for you in the morning

the breakfast was nutritious and delicious (the room was sunny and lovely)

it was very out dated and the pool was closed

well no contential breakfast

pool outside and small not open

breakfast area very clean

like how the whole hotel smelled like the indoor pool and i didn't like how it was so dark where the rooms are

kids loved making waffles

nice hotel, easy access to everything, clean, friendly staff, decent breakfast

breakfast was excellent

comfortable room, good breakfast, free laundry

the pool closed so early

no quarters for laundry

there is a pay laundry, but make sure you bring your own detergent as the hotel does not sell or provide it

only problem is that i wish the kitchen was fully stock with kitchen

breakfast was sparse.

the laundry room. big fridge. great water pressure. quiet. pet friendly

location, location, location. wifi was great...fast. bed comfortable. room was very large.

room service did not open till 11:30 am and check out was at 11

even with the help of the room service staff, the water shoot up all over the bathroom and i had to mop it dry after she left

slow room service

location, spa tube in room, comfy bed parking is included with the room

the pool

beautiful landscaping and pool

only bad thing was laundry never worked

i like the fact there was a pool and visibly seemed clean and unkept

it was clean and it had a big pool it just didn’t have breakfast

hotel was very clean the kids really enjoyed the pool the staff member ricky was awesome very professional and informative made our stay super

my kids wanted to swim pool was close the whole memorial day weekend choose this location because of

love being pool side per my request, guest seamed maybe some local kids there were extra loud

kids/teens/adults were jumping on top of people already in the water and playing catch with a

great location. we had the king suite #13. 2 floors w a full kitchen. we had an awesome stay!!

enjoyed that karla’s restaurant & bar was across the street

didn't have breakfast options

bar is very small

breakfast could have been a bit improved and had a full breakfast but all good.

a bit noisy with the bar next store there were little ants in our bathroom

breakfast was not good-for the price of hotel-breakfast should be included -not a continental

like the spa in the room

i enjoyed the sauna, kids loved the pool

spa tub in the room was nice but the first time using it there was brown stuff coming out of the

some rooms have spa tubs in them

comfortable bed easy to find interesting breakfast

nurture spa that just opened is

wifi wasn t working as we were at another end

wifi didnt work well, tv was small, tub wasnt clean well, toilet handle was broke, which they

sink was dirty wifi barley worked

the front desk also did not mention that there was wifi or provide a

location and price was good plus it had free wifi with no passcode to log on

description of the continental breakfast online; all that was actually offered was white bread with jam, frosted flakes and fruit

breakfast had very little choice

location and a breakfast. would like fruit!

breakfast wasn't to bad but i just wish they offered eggs or waffles

breakfast, no coffee is provided at all as promised on its website

the laundry facilities

breakfast is included and thats one of the other great things about the hotel it can be a bit

excellent value and breakfast was a nice additional perk for this property

complementary breakfast, a lounge/pool, and a banquet hall

lobby and bar areas were comfortable and modern

rooms are large and well kept, the bar and pool area are great and always fun

location and breakfast was exceptional.

in-door pool is very nice; breakfast is super

in-door pool is very nice; breakfast is super

clean room, swimming pool and gym on premises, coffee and tea available 24/7

gym, indoor pool, breakfast, rooms

pleased with the service, pool area outside area and room i would defiantely come back to this hotel

staff, included breakfast was a joke, not even cereal for kids, just couple of bagels and english

gear the teaching to “hotel language”- garbage, laundry, ice, gym, pool, etc

the pool wasn’t working

it was bombarded with kids

no pet fees

the fully stocked kitchen and spacious room. and the free hot breakfast.

outdoor pool, firepit, grills you can use

the kitchen was nice

breakfast was ok

the pool was closed, & the air conditioner stopped working during the night, & we all woke up sweating

they charge for everything, including utensils for the kitchenette

the convenience of having an on-site laundry service, gym, pet friendly is a huge plus

the ease of the kitchen setup was nice

you were expected to use that the entirety of your stay and it had a kitchenette but no pots, pan or dishes to

room was clean and the kitchen.

location , nice staff especially faisal and adnan, thanks for early check in , they are very nice human being, breakfast very good , every thing was fresh and

the gym was nice

of breakfast food, very good, breakfast attendant, excellent customer service (keep her), presentation

the breakfast are also great

hotel seemed new. very clean, nice staff and the gym was great!

the kitchen floor was sticky ?

at the front desk to the housekeeping staff, breakfast, amenities such as pool, fitness center, laundry

since the rooms have a kitchen it was a perfect place to stay with our infant.

there is a great choice of breakfast in the am, yogurt, eggs,cereal, sandwiches,fruit,muffins, french toast,pancakes coffee

i loved the indoor pool, the fact they have 2 bedroom suites, free breakfast and the breakfast was pretty good

we had a king bed , double spa tub , double shower , fireplace etc

the breakfast was delicious! the grounds were beautiful and it was an easy walk into town.

the breakfast was fantastic! each day there was a choice of two different breakfasts.

breakfast came with all of our peculiarities met

breakfast was perfect, especially the warm croissants with butter

comfy. near the highway. the bar downstairs (even though it was closed at the time i stayed)

cleanliness professionalism location in door pool

no restaurant or bar that was convenient.

thought the kitchen was a bit slow and the bar could get me more to drink but that is a minor problem

cleanliness, friendly staff, and a clean pool.

they allowed early check in

pool was crystal clean

the pool but is a little old

the pool. it was very hot so it was nice to take a break when i could.

pool was clean and area maintained

room was very spacious and the pool was clean and inviting

fireplace in room free wifi

wifi connection trash, service trash, paid extra for room that i paid for online even after i

the slow wifi connection

wifi wasn t good

room service

the breakfast could of been more.

was very clean,,, great staff,,,,continental breakfast was good everything was fresh,,,,definitely will use nxt time there---highly recommend

nice breakfast each morning and needed laundry done which they had in the hotel

the kitchen could use some new pots and pans, plates and silverware. otherwise, it was perfect

wasn't much to the hotel complimentary breakfast buffet

it wasn't a big deal because i just used the breakfast bar in the kitchen and could have used the dining room table if needed

floor there's a sitting room, a dining room that leads out to a beautiful garden and a modern kitchen

the kitchen was stocked with snacks and hot and cold drinks, and gene served up a superb breakfast,

the breakfast, was delicious

breakfast was excellent with many choices

and great breakfast bar but the refrigerator could be taller i'm 62 and it was hard for me to bend down to

the pool and hot tub area were clean and well maintained

i enjoy the hot tub in the pool in the free coffee

i’m not sure if it was kids playing around but it became frustrating

too many kids a breakfast parents not watching their kids kids coughing and snezzing over food

very clean! pool open late.

the hot breakfast

good fitness area. fine staff. comfortable room.

breakfast

liked the quality of the complimentary breakfast

even though i did not take it, they did offer a bagged breakfast which was appreciated

breakfast was actually ud83dudd25 and i usually hate continental breakfast after i start looking at

place was nice and the room and the spa where great

spa tub

room was spacious, clean and comfortable

pool was a tad cold but not a deal breaker lol

clean the staff was very friendly and smiling felt very comfortable staying there and breakfast was

of the reasons we picked this hotel was the indoor pool

young man that checked us was so nice and explained everything to me, down to the breakfast hours

location, clean, comfortable, great breakfast and staff were amazing.

area, customer service,laundry and location

i dropped dirty to office & when they said go to laundry ask for a new one, staff never want to give me a clean one & said go to lobby so u been all

and the laundry facilities are on the second floor

if you planning to travel with your family( your kids, wife) don’t even try to stop by

the room on a rainy day was horrible with lack of entertainment the room should have had a real kitchen and not a fake setup kitchen i thought i was getting a kitchen where i can make a meal

fitness center was not open, the breakfast was extremely limited, and the vent in my bathroom did

cable . fitness room. free wifi . computer and printer available in long. free breakfast

waited 10 minutes had to get a laundry personal to check us out

hot breakfast and nice workers

morning breakfast

breakfast was terrific and the room had a great view and our service was excellent, everyone was

didn't like the fact that they advertise free breakfast, even though they haven't offered it in months

saw a small pool that was closed due to it being the fall, and had a listed fitness room

the rooms are very clean and the breakfast is good

the beds are amazing '' also the breakfast is great

not enough choices for breakfast

carpet needs to be replaced no pool..breakfast sucks ..i mean sucks

the spa tub!

no frosted flakes and no pool

breakfast choices could be bananas, bagel, muffin to go.

the spa tub was fabulous, the room was comfortable and the fire place really set it off

the spa tub was a delight and easily fit both of us

the spa & the fireplace made for a very romantic stay

ps get the late check out

the walk to the room i had to walk thru a huge pool of water which got my shoes very wet

the room was spacious and came with a little kitchenette

i love that we had a kitchen in our room, made it really easy to store the kids food and snacks

quiet, clean, light bed the kitchen, spacious room, professional staff

the kitchen was very well equipped too

we loved the access to the grill and use of free laundry

although room service was closed they did sell breakfast every morning between 6am and 10am

nice bar area, excellent bartender, joe, who was filling in from the casino

was no room service and breakfast was like ordering at a restaurant it was not $18 per person and it was

warm, welcoming, well managed, very accommodating, great breakfast bar with everything

great gym facilitie