pool

i basically got a soap bar on my own to use for bath

the kitchen was stocked with a variety of cookware, serving plates and utensils

our room was beautiful, kitchen was wonderful, very quiet

gym was crazy busy in the morning

although we were upgraded to a 1 bedroom ocean view and it was a beautiful hotel our kids and grandkids were at aulani so we walked to that location a few times during the week

lots of activities for kids

staff and service, have young kids and older both had a great time

the seats around the water park was a competitive nightmare

staff and service, have young kids and older both had a great time

great for kids

great for kids

we loved our stay and my kids are already plannning our next visit

we loved our stay and my kids are already plannning our next visit

the breakfast buffet was not as nice as the mauna kea hotel on the big island

the breakfast was okay but over priced

breakfast restaurant prices were off the charts

room service/condition, hotel location are very nice for me. and amenity is also good product.

room was upgraded to higher category, we got early check in and late check out

wifi

friendly staff, amenities such as free breakfast buffet, laundry room, fitness center, and easy

this place is how a wash-room is available to the guests, allowing us to wash a load or two of laundry

it smelled like mildew, but if you don t do laundry on vacations, you ll be fine

all the staff from front desk, kitchen staff, bar staff, housekeeping staff, they were all exceptional

photos of the pool make it look much better and bigger than it is

the pool is nice and the gym was quite well equipped

onsite laundry was a saving grace for the trip

beautiful new property with spacious rooms and a great breakfast!

and different eateries, staff was great, and basic amenities available at market and good hot breakfast selection in the morning

clean, and good amenities like coffee, tea, parking, wifi, pool and gym, etc

nice swim pool

location to kapolei golf course

only stayed one night so we didn’t try out all the facilities, like the pool & the gym

and the breakfasts were very good and handy being able to eat breakfast there and not have to hunt for a

the hotel is clean and shuttle to the airport is included

was great clean and comfortable staff always happy and helpful lovely pool and gym beautiful food in

even has a laundry room

and the pool is really nice

airport shuttle and proximity to the airport

shuttle service was a huge convenience

added bonus was the laundry facilities

my kids loved the pool and with mcdonald's next door, it was perfect

location, pool, gym and breakfast

the hotel offered an excellent full continental breakfast in the morning

bar closed due to covid 19

bar with entertainment

only drawbacks no restaurant until 9:30 am and the bar doesn’t open until 5:00 pm

that i couldn't smoke my ciggie at the pool....lol

early check in is a

3pm check in. though the staff were extremely helpful in facilitating an early check in

they accommodated us for early check in

room was exceptional, i booked an apartment so it came with a full kitchen, will definitely stay again in the

also we love the late check out as well

we even got a small kitchen in our room

it also had peloton bikes - however it appeared that the internet was too slow in the gym area for the classes to stream properly

there was a bar and live music on the premises.

the in-house bar is a big plus staffed by an excellent crew

so, i hit the bar in the hotel - there is an excellent wine list and appetizer option - so i was content

spacious gym

reasonable pricing for late check out

the gym!!!!!!

great place to stay top to bottom. great location, excellent gym and pool area.

very nice hotel, spa and pool was excellent

inspired food, overall great rooms, smart elevators and great amenities, really good gym and nice pool and spa area

great location near ala moana. great swimming pool and jacuzzi.

the complimentary shuttle service was useful

also, in the women spa shower rooms, body wash bottles were all empty

the sink sometimes gets stuck and adult pool too small

the automatic window curtains were wonderful & wifi was always

free wifi

wifi is free; every room got ocean view

pool area wasn t sheltered from the wind! not enough pool seats at times.

breakfast is good, worth the extra cost

quiet...gym was nice.sauna..great food downstairs.

the hotel was very nice overall. very clean, staff very friendly. the gym was great.

nordstrom within 500meter - we had a suite of 2 rooms like living and bedroom where our 2 kids slept in sofa come bed which was ok, housekeeping didn’t clean the utensils which u expect

having a friend standing in 3ft which was roped off with splashing kids and then floating around in 5ft hoping not to slip into 9ft wasn’t fun at all

the laundry facilities- washer was coined operated and dryer was card operated.

convenient place to stay, stocked kitchen with utensils and spices

and enjoy coffee from the local coffee shop called sunrise coffee which is also next to aloha kitchen a great breakfast spot

friendly staff. bar staff was awesome.

wasn't a problem for us but the pool is not like a resort

i was allowed late check out which was really appreciated

is not far from the beach, shopping mall is walking distance, rooms are clean and there is a bar as you’re walking into the lobby

if you needed something you would call and get it but it was not classy to see pizza cardboard, laundry or garbage bags for pick up outside your door in the hallway in a hotel at the caliber of

the bar food was good and watching sunsets from the adults only deck a level above the pool and bar was

modern rooms and gym

we were also relying on the hotel to have our laundry done two days before departure, but found out there that they aren't offering it

staff very unaccomodating for early check in

there was no complimentary breakfast and i don't think they offered free private wifi

wifi is great, no issues at all throughout the entire resort

the room was very clean and had free wifi

wifi was terrible around the resort and pool areas needed maintenance around cracked tiles not

an hour in a queue to check in - paying a resort charge on top of accomodation - not having free wifi which all other hotels we stay in

it was going to be more machines to work out the hotel its big a lot of room for just small gym nah i don't think so i will stay again at this property but to other properties yes

other one, so we often shared elevator with cleaning staff, always smiling and friendly which the kids loved

the hotel, room and pool were very clean

the kitchen has plates, pans, cutlery, cups and everything needed to cook a meal or warm leftovers

good laundry facilities - had a swim in the pool while doing a load of washing

you check-in, all the amenities you need after a week of campervan life ud83dude02 nice view, new gym tools, everything was perfect for us

pool not too crowded

we loved the kitchenette, we could borrow beach towels, umbrellas, dvds, etc

it's a bit old and the pool is small , too deep for kids . but they have much more pros.

laundry with quarters was inconvenient and the grey chairs at the pool had broken parts of them the

wifi worked when it felt like it, not good enough for a 5 star resort, plus you could not get

free bottle water free wifi very spacious bathroom location

complimentary wifi worked well

wifi worked very well

wifi was up and down. resort fee is very stee.

the wifi connection was strong, i was able to work from my room with no issues at all

down sides - wifi connections had issues

wifi was available through the hotel and worked well

wifi connection was terrible

my only complaint really is that the wifi was absolutely unusable most of the time

could not give me an early check in which i did-not like

cept the laundry room was down)inconvenient for a long stay like we did

no mats in gym

we enjoyed the cafe and the pool

location, amazing views from corner room and friendly staff. no problem with late check out :-)

they were installing wifi that day so there was loud drilling all day, usually hotels give you a heads up about things

wifi was really slow at some points

entertainment system and wifi were hit and miss

wifi was good and reliable

pillows were not great and the free wifi was appalling

was great swimming pool is small but good enough mini golf course was sooooo good if you asked me staying there again i will say y

the cabanas were great and the extra games like the shuffle board, mini golf, giant chess board, ping pong table was an extra bonus

breakfast was perfect for me and my kids

gym, poolside games area etc

they could easily have a bar in the evenings in the part they serve

great location, gigantic room, nice kitchenette and laundry,all modern, great facilities (pool and deck with food and drinks

the pool view, location and automatic toillet seats were amazing

gym equipment was a bit limited, small pool and old pool chairs

to us the rooftop swimming pool was not big enough for lap swimming

the kitchen was fully equipped, we loved the usb plugs at the bedsides and to have both a bath tube and

privacy, room was spacious, shower was excellent, air flow through the windows, beds comfy, pool

it has a small kitchen but no cups or anything

cup and bowl for kitchen

great location, friendly staff, pool and garden, a/c in the room

pool, kitchen, the beds were comfortable, it is a nice bungalow kind of vibe.

there was issues with the wifi that took a few days to resolve which was frustrating but otherwise

wifi

the wifi was very sporadic and we only got it to work one time over eight days

clean every day, change everything for toilets, me daughter receive a gift from front desk, from pools team, and from restaurants team for our birthdays dinner

we loved the dean & deluca deli and wine bar downstairs

gym, pool, jacuzzi, room was perfect with kitchen

roof top pool, laundry facility, 2 lanai in room

and spa are pretty basic but you are right next to the beach and the spa was handy for recovery after a

the laundry was ideally placed and a great bonus with hertz in the same building to rent a car

loved staying her abc store and dennys very close just to name a couple of thing because we had kids we recommend this place for families for sure

pool and great attendants

i appreciated that the hotel accomodated my late check out request

spa and gym undergoing renovations

orchids and pool bar are some of the best places to eat on the island , with live music each

pool, service, coconut cake

the pool was never busy so nice and peaceful for a swim after a day out and about

mini kitchen saved $ on meals

also the hotel has a nice swimming pool, it's big enough to swim and the greatest thing was that there was hardly anyone there so we

pool water was cold but sty like a luxury hotel

great location, friendly staff, handy having a in-house laundry.

wifi was limited pending of where you were on deck or poolside

overlooking parking area despite being on 21th floor - noise: loud on weekends but acceptable -wifi: not

wifi was a bit slow, but i could still access ordinary websites like youtube and netflix.

wifi is extremely slow pool area is nice but could do with some renovation

amazing location, fast wifi, good quality. toto bidet toilet was a nice surprise.

they give you free gopro and a pocket wifi to use

wifi was slow

staff and they rent gopro and wifi as free

good, and the only very nice staff at the reception jimmy, he was a very nice man, the free wifi internet to take outside so we have

however, the wifi was rather unstable

no wifi access when lounging at the sheraton pool

the wifi is slow. and keep on disconnecting.

we couldn't access wifi in our room and so were changed into a different room after spending an hour on phone to a

the wifi service is very slow. not enough beach chair and umbrellas for the hotel guest.

wifi was spotty,rooms need to be updated and wallpaper cleaned professionally

suite was great lots of room nice to have a kitchen and big bathroom and large balcony very comfortable location was close to everything we

handy laundry facility

our kids were on the other side of the building and didn't hear the noise, so would recommend asking

would prefer a kettle and english breakfast tea with milk available

pool quite small and deep, so no wading area for little kids

laundry - 24 hour laundry, $4 for washer for 30mins and $4 for dryer - 60mins; accepts card, not

staff, clean hotel with great pool area with bar and perfect location in relation to main strip of waikiki

loved that it had a heated pool, and a mini golf spot in the hotel

all was excellent and the included breakfast a bonus.

my kids enjoyed the miniature golf area

gym equipment

hotel has a pool, gym and laundry facility which was also great

nice little heated pool and gym

the laundry room was excellent

very comfortable room, prima location in waikiki and excellent gym

wifi was good, had no internet interruptions

the wifi did not work, i didn t mind i was not in my room long enough to enjoy it anyway.

is extra, but i think you get enough freebies with that- free water, coffee, tea, fruits, wifi, beach chairs, events in lobby etc

st), pool, elevators

comfortable room, good tv choices, good wifi, air conditioning good, nice location close to shopping, close to a few restaurants, close to

l really enjoyed having a pool available

pool closes at 7pm

there were a lot of consideration with small extras like shampoo, conditioner, body wash, laundry soap, which we really appreciated

well resourced kitchen, location, adequate size, great shower. really nice pool

unfortunately i didn't have time to try out the pool, may be next time

wifi wasn't working

if you stay in the city only) / very warm, professional and friendly welcome / fast and reliable wifi

the location is excellent and there is free wifi throughout the hotel

wifi was exceptional for a hotel

great rooms, wifi, staff, location

was on same side as a out side bar that played music inside and out side untill 5:00 a

location better rates compared to surrounding accommodations kitchen available, additional convieniences available upon

should have had a microwave in the kitchen

the room was good with two beds and a kitchen

the pool small but safe for deep enough.

+ at least in my room the shower worked perfectly fine + wifi was quite

wifi never worked

pt dropping out)

it s an old building.should be remodeled and better wifi without interruptions.

the heart of the vibrant waikiki, this place offers comfortable rooms, kitchen, wifi, air conditioning, nice staff, and just a 3 minutes walk to reach the beach

wifi performance was poor - pathetic.

upon complaining i was given a wifi hotspot device, but it was not really faster

no parking on site. slow wifi

wifi

the wifi was terrible

room was a decent size for our family of two adults and two young kids

love the pool and bar areas

pool, spa and bar had a great vibe

the fantastic small garden, complete with a swimming pool and open bar, makes your stay unforgettable

was close to stores and eating places ,we had kids ,so it was secluded so the kids love the pool

the room was just fine for me, although one day was very loud due to a large pool party in the hotel next to me

rooms are big enough kids running around, kitchen has all of basics so we cooked many meals in here and saved a lot of

wonderful staff. cozy courtyard pool. daily newspaper. beach towels provided

nice view from balcony of canal and golf course and mountains

big room with well supplied mini kitchen. location near waikiki beach. laundry facilities

strong wifi available (free) with screen mirroring to the tv to watch your own selection of shows (+) laundry facility, good wifi, parking available (-)wifi sometimes was a bit too slow. (+)on central honolulu really close to waikiki beach i would definitely recommend clean rooms good wifi and i really appreciate the balcony (+) also, the wifi (+) wifi reach assigned to each room individually (+) wifi speed excellent and so are the staff (+) stores, restaurants, bus stops, biki bike rental station, etc) comfortable: fully equipped, wifi, laundromat, nice outside breeze, very friendly and (-)wifi is very unstable in the bedroom. (+)we did not use the wifi

the room was spacious and pretty decent views as well as a full kitchen with a large fridge which kept our leftovers ready for the next day

owner is very nice and accommodating, he offered us early check in and late check out

appreciated having a kitchen and a laundry on site

good location, balcony with view of the canal, golf course and mountains

pool was a bit of a let down

great location, amazing stuff and nice pool and bar

the breakfast was so delicious we had it every day during our stay

he set the bar prior to my arrival

breakfast was amazing

laundry room

great central location, great staff, room well equipped and clean, good gym.

loungers not comfortable, need more umbrellas for shade and a better selection of nibbles at the bar to go with

pool hours were not early in the morning or late at night which was disappointing and filled with kids the whole time and not very big

that it was so secure with having to use the door key to make the elevator work, as well as the laundry room

a hotel where you get something out of your daily resort fee other than free wifi

loved the free hire of portable wifi modem - never seen that before whilst travelling

other stuff we appreciated was the on-site guest laundry room, cultural lessons, and the portable wifi rentals

great choice of activities included in the price as well as wifi and remote wifi dongle made available for guests free of charge

location was excellent, the pool area was relaxing, free wifi was provided all over the island included in the resort

pool was not available because it was being serviced.

gym and pool times maybe should be extended

cafe gone in reception and also laundry to far away now

we had booked a double since we have kids

free early check in without any drama. staff were friendly and business like.

free coffee. free chairs for beach. free laundry facilities. location fantastic

street, karaoke club, drunk kids hanging out after the karaoke club at 2am, dumpster truck at 5am

has a microwave and a fridge with a free laundry

nice place. good value for as cheap as it was. right by the beach and has a bar with karaoke.

the kids needed to know we were

to log in to the wifi every time was a nuisance

good wifi

three private lanai s; incredible wifi sonos sound-system; imac; kurig w/ coffee and tea.

bed was comfortable, great wifi and they have chrome cast

free wifi

receptionists were very friendly and helpful, laundry onsite was a plus

handy to have a laundry onsite

the laundry machines were outside, and the parking spaces are very small.

value for money, early check in, friendly and helpful staff, updated room and the location was

having access to (paid) laundry facilities was a huge bonus

also offers good amenities such as free shuttle to ala moana shopping center, access to on-site laundry, beach towel etc

the view from the roof top swimming pool was

a very accommodating service for early check in and late check out for flight connections a first class stay

i like location, the room, the pool

also, the mini-kitchen was very helpful to have and the laundry was useful, plus the cleaning staff was really friendly

a pool, gym

wouldn’t give us early check in

they also have a nice salt water pool + hot tub right behind the bar that you should check out

we loved our room and coffee bar downstairs was a plus

wish the floor numbers were written for some facilities like the pool and gym

friendliness of the staff, the cleanliness, having a laundry room, a fully stocked kitchen (including a toaster oven, microwave and stove), having a pool, and of course the location

room was very spacious, with lots of natural sunlight , windows full kitchen etc

they offer daily room cleaning, have beach towels, and an onsite laundry

there is a laundry room on the premises which really helps in a tropical beach setting where you will often be

the place was great for the price. the pool was very clean and has tons of pool toys.

is no guest laundry which is super inconvenient when travelling and have limited change of clothes and

laundry room, had to walk to a public laundry place

staff friendly and accommodating- as we needed early check in and late check out

from laundry service info, recommendations, room service, & breakfast the staff made everything seamless

laundry was offered next door in a coin laundromat

the pool and spa areas were a bit busy at times, and it could be hard to find a spot, but overall the facilities

the food at swell bar

did not have breakfast here but the beds were very comfortable.

pool bar was a vibe and the breakfast was good

the spa was amazing as was our therapist, the hotel was fabulous at trying to accomodate our requests

i liked that there was a coin operated laundry facility, store, spa, and car rental place on site

the free breakfast only had boiled eggs. not my favorite.

excellent location, near to everything, good breakfast, good service!

staff were very friendly and accommodated early check

pool doesn't get enough sunlight due to all the other tall buildings around it

wifi really sucks . i used up my cellular data cuz the wifi broke during my stay.

near the waikiki beach and lot of stores. free wifi

wifi is unsecured

the wifi cuts out often and needed to constantly be reconnected

no wifi

rooms weren't sound proof and while we were there it was gradweek so we could hear the kids in all rooms around us, it wasn't really a big deal but if you are looking for absolute sound

i liked the fact the beach was just across the street and kids swam in calm waters even in the rain many were in the beach waters :) would come back again

the gym should have an age limit, as we saw children with sandals there and it could be dangerous

the only thing i didn't like was that we were by some loud high school/college kids.

i felt like the hotel cost way to much spent 2k for a week when the hotel didn’t have a full gym i get where in hawaii but we didn’t have access to a lot of thing a cheaper hotel would have

accommodated an early check in for us and upgraded us to a king bed

easy checkin and out, early check in

they also provide complimentary late check out that was really continent for our

i liked the late check out time also as we have another hotel to check in to later today, so it means we have

was superb, kids swam and rode waves right across the street at walls

loud chubby kids diving in the pool despite prohibition signs but nobody controls it

excellent dinner at the bar at lulus

the pool was clean and the view of the beach from the pool was breathtaking

laundry services make staying for a few days a lot easier

the bar on the second floor, lulus was a terrible experience.

beautiful pool not working but nice. it could use a nice bar alsoud83eudd23

laundry room was a little pain

laundry room needs some attention

complimentary beach towels, boogie boards for the kids and beach chairs certainly saved us a fortune in the beach not needing to hire them

my flight arrived early and they were gracious to provide me with an early check in