laundry near room

the laundry was clean and well kept

the laundry dryer is out

advertised laundry facilities were not functional

nice on property laundry facilities too

cafe and bar being on site were really good and the hotel is in a good location

also the bathroom was really cramped with a slippery tub/shower- no grab bar or non slip strips in tub or gritty surface to keep from falling- an accident waiting to happen

only one bar is showing

staff was nice and was nice to have the cafe and bar on site

location love the 24 hour cafe and being able to get a drink from the bar all in one building very

cute rooms, clean, provided a laundry machine

clean, modern, good location and had everything we needed including a washer/ dryer to get some laundry done, a full functional kitchen so we could cook rather than eat out (after being away from

laundry area needs to be cleaned up.

decorated, comfortable bed, washer, and dryer with laundry pods, and dryer sheets left for us

chance to refresh, reorganize, clean up, do laundry, re-stock at local grocery and walk from unit to brewery and restaurants

laundry worked well and very clean

the room was spacious and full kitchen an unexpected plus. on site coin laundry too.

there was a small kitchen area that was perfect for light meals and snacks

the rooms were very clean and included a small kitchen area which was nice

place was clean, simple and convenient equipped with little kitchen

large appliances in kitchen

(as other reviewers have noted, guests should bring their own kitchen items - cutlery/ dishware/ cookware - if they wish to use the kitchen facilities in the

the kitchen was worth the price alone

the kitchenette was useful and the bed was comfortable

liked the room with its partial kitchen facilities

the team, the price, the kitchen, the shop in the gas staition ,open 24

the kitchen was small but homely and fine for food preparation

the nice kitchen of ingra house

everything, including the wifi, community kitchen and cable tv.

i used the laundry machines as well

breakfast was very poor. at the point that i went for a normal breakfast in town.

kids didnt like the fact we were checking out. lol.

free shuttle

the bathrooms were fine and it was good to have a laundry to use

and the gym room closed at midnight

the gym was good

bar staff erica was amazing and making drinks and her service was impeccable

the bar drinks were expensive - at least the two i ordered were

the spa was great and the room was beautiful. we enjoyed the house wine.

we did not eat at the restaurant, but did eat at the bar and the food was excellent

the wifi log in is extremely difficult

wifi log in had to re log every 24hrs then it would log in with passwords given terrible

wifi not very good. a little pricy.

good shower, strong wifi !. good price if booked in advance . staff nice

wifi was a little weak in our room but not really an issue for us

wifi very slow at room

the wifi did not always work.

the wifi was flaky at times. the trains are extremely loud, which can be annoying at night.

staff friendly room clean and comfortable. good wifi

breakfast was a granola bar or muffin

coffee, muffins and a granola bar is hardly considered a continental

in breakfast coffee muffins ,granola bar , nothing else we don''t like anything about this motel thank you

breakfast consisted of small granola bar only

trash was over following at 630am there was virtually nothing left to grab, one granola bar in each basket

good wifi and breakfast. reception staff very helpful

air-conditioning but had fans did not have airport shuttle wifi was problematic in rooms upstairs but fine if you sat in the lobby or dining

liked the fact that their gym was on our floor, that made is super convenient for me to workout

the breakfast was included and the staff was very friendly

good wifi and breakfast. reception staff very helpful

she even coordinated for an early check in, met us at the door

downside was noise from stairs as people accessed their rooms or kitchen

there is a little kitchen, big bathroom with very convenient shower, comfortable beds and a little dinning area with

clean rooms and nice kitchen stocked with snacks

we had a huge room with the bedroom, kitchen and bathroom areas

it is close to a bar, so you may hear noises from the bar from your room

breakfast bar was closed

a bonus was the very clean laundry

the front desk didn't know about the hot water dispenser in the gym and instead pointed us to the one beside kitchen which is painfully slow

staff was friendly. there is a gym 24/7. location is right in downtown

handy having a kitchen area

our kitchenette was newly remodeled, clean and quiet.

who attended to us at the time of checking in gave us tips on travel besides all the comforts for early check in

there is on-site laundry which was a bonus

large spacious room with kitchen, oven, fridge and good lighting and wifi.

the room is huge and includes a kitchenette

liked having a little sitting room and kitchenette

pool wasn’t available in captain cook hotel (under maintenance)

location was central easy to get to restaurants nice health club/gym across the street

very family friendly with spacious rooms, kitchenette and close to a playground down by the coast

friend stuff and free breakfast

was sad the grill was broken and the room kitchen wasn't stocked with sufficient supplies to function like it should

laundry was a little expensive and kitchen could use some additional cutlery

was fine, room was clean, pool could have been lil bit warmer, nice to have plates and a place to

feel, two wonderful bedrooms with their own bathrooms, comfortable beds and well stocked kitchen

it has an on-site bar and restaurant

evening complimentary drinks and snacks in bar were a pleasant surprise

great bar and eating area

add in two free drinks upon arrival and a free breakfast (including cooked to order) and you can't ask for much more

also there is no coffee bar available in the hotel, the closest is across the street

the breakfast were nice, i hope they have more choices for oriental guest. we have a good view.

staff was very friendly and the pool was so very nice and warm, the kids loved it

breakfast was very good and i appreciated that there were choices and not just a few cereals to

the breakfast, they say because the covid-19 so is just a bag with some snacks ☹️

i wanted two beds and a kitchenette so that’s why i chose this hotel

laundry facility was nice and convenient.

the kitchenette was great- modern room

shuttle unless you request it 24 hours in advance

a shuttle that picks up for sightseeing from the city

obviously you have to have a room here because the laundry door locks and your room key opens it

is not in their control, but i am very short and the bench in the kitchen area is very high

clean room, convenient location, nice staff, wonderful breakfast

breakfast and laundry room was great.

far the best hotel i've ever stayed with it's free laundry facility

always love the laundry services and the clean and comfy room. the staff were friendly too!

no breakfast no pool no gym, but full price

staffs really helpful! had many choices at breakfast.

we had to do some laundry, and the dryer didn't work well at all

loved the room, the pool and hot tub, and the convenient location in proximity to the movie theater and restaurants

the breakfast was okay

my kids love the pool and game room.

it has great amenities (pool, gym, lounge, games, pool table)

the pool was great for the kids and the staff was very helpful

rooms, cleanliness, staff, pool

kids limited pool hours dumb

great breakfast! quiet, clean, comfortable. teens liked pool.

the shuttle driver was absolutely amazing.

drinks at the bar are over the top expensive!

breakfast options where good

to covid, breakfast was below average and the pool, the restaurant, and i think the gym were closed

kitchen, coffee, and tea available

there was plenty of coffee in the morning i know you said the small kitchen for cooking

that have a kitchen, but with not to much things on

can't be made / kitchen can't be used before 10 am, plan to sleep in

wifi is good and has a little common area to hang out in, the kitchen is clean

of wine in bar outrageous

another bar, bear paw bar and grill, is right next door

airport shuttle was not acceptable, we had to call 3 times to use the service, waited one hour at the

at least a continental breakfast should be available for the price

the pool and hot tub were nice, and the breakfast was hot and ready

pool was still closed for a hotel offering a pool as one of its amenities, the fact that it’s

the breakfast was delicious and the pool/hot tub area was great

counter person stated he ordered shuttle but had not.

breakfast was organized, clean and friendly staff

they also let me check in early since i work nights (mind you a $50 early check in fee) but, quickly found me a room that was

breakfast…eggs were like rubber and there was no sour cream or salsa available.

i liked having a kitchen and separate bedroom area. the hot tub is enormous and i loved that.

the jacuzzi is great, except could have been hotter so kids don't use it as a swimming pool

were surprised at the full refrigerator, stocked kitchen (dishes, pots and pans) dish washer and stove

bad shuttle. customer service was horrible.

the breakfast was great and kept very clean.

laundry facilities on property exercise room they placed our rooms near other family member’s

loved the pool facility and the free breakfast

gym, pool, pets allowed and they even provide dishes and a good size

pool & gym awesome clean

to have laundry available however there was only one machine

comfortable, laundry facilities & exceptional breakfast

kids enjoyed the pool

excellent (new) hotel, good breakfast, convenient to/from airport

all a modern motif from the rooms to the bar and breakfast bar

also the day of our departure at 5 o'clock am they arranged for a shuttle to take us to the airport and even gave us a little breakfast to go bag ,which i thought

the breakfast was nice and the airport shuttle was very convenient

breakfast was good. rooms comfy

shuttle to airport was great and fast

having laundry available was nice

quick check in laundry facilities large comfortable room good wifi

a shuttle directly to and from the airport

to much bleach on laundry

nice rooms with kitchen appliances

it also has a full kitchen that makes it feel more like home that includes a full size fridge with a stove and a oven

they were helpful with quarters and laundry

deep tubs, location, shuttle from hotel

stay at diamond hotel was accentuated by the polite and friendly staff, not to forget ron, the shuttle driver, whose knowledge and experience about alaska was to our advantage

close to the airport, had an excellent shuttle service. close to shopping and dining.

early check in

i enjoyed the fitness room

the room was spacious, the breakfast was fine, the people were quite nice

location close to airport with free shuttle

they complain if you have kids they will see to it you get kicked out

thought this was a continental breakfast it was better than most: hard boiled eggs, juice, yogurt, waffles, bagels and coffee

airport shuttle and shuttle to

puffin inn has an airport pick-up shuttle bus that took us to the hotel

recently remodeled. staff extra helpful. freezer for fish. shuttle.

the location from the airport was great and the shuttle was appreciated.

was only one laundry facility available located on the far side of the hotel

the laundry facilities were very useful

i wasn’t aware of that till i went to use the laundry

the front told me k could do laundry

very easy to check in, free shuttle from and to the airport, free breakfast

great staffing and good breakfast

laundry rooms could not operate needed cell app.

everything... the heated bathroom floor especially. the kitchen and laundry were a big help

24 hour shuttle runs every 30 minutes

we ordered to go side salads in your bar and they were very bahhhh for the amount we paid for them

my guess is they were short staffed in the kitchen, as they ran out of forks and napkins during dinner, and it was very slow

dated, hallway carpet is worn and dirty. a little depressing. the 100$ pet fee seems excessive.

excellent breakfast

the heated pool was a delight. also, the morning breakfast provided a broad selection.

good laundry facilities but a little expensive

continental breakfast

clean room, good fresh breakfast, comfortable beds and professional friendly staff.

one more bar of soap would be nice. and water cups.

there were several kids running up and down the halls at

was so convenient with the shuttle too and from the airport

the bar was decent but spendy

being able to hop the shuttle to the airport was benefit

close to airport, free shuttle, good wifi

free wifi

portant for out of state/country travelers) and upon arrival it wasn t working

free wifi

the wifi was down since we arrived and not fixed the next day!