the saturday night with it no being over busy the bar staff were very slow i think a couple may have been new starters

food, lovely staff, beautiful room, (absolutely spotlessly clean), loved the bar too

clean and comfortable room. well equipped. friendly staff and good bar on site.

needed a late check out and with out hesitation the staff sorted it

it was warm, friendly and sociable as we checked in in the bar where there was a lovely fire burning in the hearth

here before , excellent food, quiet location, well appointed rooms, plenty of parking, fast wifi, will stay again when in the

parking wifi, bathroom accessories, everything was lovely

wifi was difficult to use - slow - not connecting

room was immaculately clean, well presented, homely and comfortable with free fast wifi & sky

similar issues picking up the wifi on my iphone in the smaller double room as i did with my previous stay, but i was able to

man at bar was excellent

great complimentary coffee machine and honesty mini bar

room was a little small but it wasn’t that we needed more space as you could go and enjoy the bar and gardens

had a restaurant and bar on site so we didn’t have to travel away for a

very good, polite service, a completely spotless room and bar area, good selection of beers and finally, well prepared and presented food

complimentary fast wifi, a free drinks and snacks pantry, ev charging, a top rate gym and spa and some of the most

there was good wifi coverage and instructions to cast to the tv

i could not access the wifi

and easy parking

there was no phone in my room so i had to walk to reception to order room service

wifi coverage in the room is bad

you can sign in to free wifi

couldn't get the access to wifi.

had no issues with wifi in room

wifi password not available at reception nor in room

only issue was wifi, not working in the room at all, despite multiple reassurances that it would

wifi . the room furnishings were tired

wifi worked well too

wifi wasn't great either

no wifi despite being advertised, had to get the staff in to fix the tv

i loved the setting, the building, the abundant free parking and the great free wifi

poor wifi

wifi sitting just outside was not good and would connect and disconnected repeatedly

wifi could have been stronger

wifi intermittant cobwebs in room and not much evidence of cleaning tables lights etc

fantastic bed. spacious room. beautiful bathroom. super-fast wifi! alana is a fantastic host.

wifi in the rooms is very poor

wever their free wifi was very good so this made it more

wifi was a little bit patchy but we weren't too bothered and didn't ask for any help with it

find i will definitely be staying here again, spotless rooms, very comfortable, excellent wifi signal and the food was top notch

the wifi was very strong and the room was large and comfortable

some issues with the wifi in the room were were originally in

had a nice quiet clean spacious summer house room,comfy bed & good wifi.

the wifi did not work in the room. i was in room 101

no wifi in separated hotel room from main building so couldn t work and missed important teams

actually to nitpick the avo toast for breakfast was supposed to be sourdough but it was cheap white bread - they must have run out but

took my dog for the two night stay, the room was lovely, the bar is nice, the food was nice

breakfast

large but very cozy and comfortable room, big enough wardrobe, hairdryer, great breakfast

shower is incredible and breakfast served with extra love and care - you can absolutely tell the team works well together

gan, lactose free, soya free etc) wifi and network reception very bad in room 108 which is not good when you are there for

everything eg rooms,beds,wifi

excellent wifi, beautiful country building

wifi in my bedroom

ne if you open the door and stand in the corridor

wifi was awful, very weak signal and had to keep singing in every 10 minutes

i only used the wifi for my mobile phone there were times it didn't work very well and my 4g gave me better service

good reception area comfortable good wifi good location

wifi good - friendly helpful staff good pizza

air-conditioning and noisy. unstable wifi.

restaurant & bar service great, delicious food both for my evening meal & and good choice at breakfast

we had an evening meal and breakfast the next morning, both were delicious

the breakfast was top notch and a great way to set up for a full days walk

plenty of car parking space

nothing. only comment is that it might be difficult to get a parking if the pub is busy.

helpful staff in accommodating a very early check in and a remote and very late arrival

rooms are clean, bed was really comfy, everything you need in the rooms the bar downstairs has great drink offers and friendly locals in there too

the fact that there's a bar right under it was good.

bar was a bit chilly, the gas fire in the beautiful fireplace didn't throw out much heat but

bar with tv

was great staff were very friendly and kind from checking in to checking out wifi code did not work plus the coverage for wifi was

wifi not great.

poor wifi

no free wifi

only thing that could be better is the wifi was abit poor.

very quaint place. so much character. from the bar to the restaurant to the property itself.

and oh why does nobody provide a bar of soap

a pleasure to stay at a proper english pub with great bar staff and a lovely proprietor

we really liked the kids play area to occupy our 3year old

we had our evening meal in the bar and the food was fantastic

great wifi and tv

the rooms are nice and that we got adjoining rooms was good with the kids

it has a fantastic bar and restaurant downstairs that's well worth a visit and the breakfast was very tasty and

the bar food and drinks menu was excellent both in terms of quality and choice and the rooms (albeit

room, bar and restaurant area.

check in could have been better as it wasnt obvious where to go, so we had to walk through the bar with our bags and cases

pub was lovely good menu staff friendly had all we needed,breakfast was good self service had load to choose from cold meats croissants cereal toast etc

excellent self service continental breakfast

staff were welcoming and friendly the bar garden was good only stopped overnight but everything we needed was provided

central, lovely bar and outside area

continental breakfast had a good choice and unrushed

great location and lovely room. really nice bar & restaurant in the hotel too.

very helpful staff on reception, in the bar and at

the bar &

of help from a young man named ollie lynch who checked us in, helped us with bags, tended the bar and coffee shop and waited on us in the restaurant

location excellent, close to shops and bars eateries

location is great, the bar buzzy, no private car park, but the rail buses stop outside and a car park across the road

cellent food with plenty of choice without being

hotel in great location for the town centre breakfast was excellent all a taff were very polite and

good breakfast

the bar and restaurant are really good

bathroom sink inaccessible as shelf above was too low. tv not programmed wifi password incorrect

wifi was good

wifi was poor

sufficient for my needs for the quick overnight stay i was on, a shame that i only spotted the wifi code on the way out

bed was very comfortable and wifi worked really well

i had dinner in the bar and the prices were reasonable and the food was good

the rooms were far enough away from the bar to be very quiet

friendly atmosphere in the bar and good wifi.

the dinner was very good and the bar atmosphere was great too

good breakfast, great bar and restaurant with friendly and attentive staff.

with plenty of interesting choices, very friendly staff and really good evening meals, lovely bar with a real fire

everything was perfect especially the dinner and breakfast!!

very good breakfast

must be down for a good breakfast by 08:45!

super cozy bar and food area, as well as nice outside area

i did not book the breakfast, plenty of tea, coffe and biscuits available and the wifi point by the desk in the room enabled me to work for a little while

wifi was very weak and unsecure

we were at one corner of the hotel and could not get a wifi signal in the room

really good bacon at breakfast evening meal was good staff friendly and accommodating mostly wifi included and

the wifi was problematic on the third night, but i gather they had just switched it over to a new

helpful staff, lovely details in the room including toiletries , great breakfast and delicious dinners

breakfast was delicious

the breakfast choice was excellent and we couldn't fault the service.

dinner was lovely abd breakfast the next morning

staff were fantastic, very friendly and couldn’t have been more helpful - we had a delicious breakfast in the morning to us served by the owner of the property who was very personable

there was no mobile signal on either 'three' or 'ee' networks and the offered wifi was very tempramental

the location is serene & the room was very neat. the wifi was excellent too

the free wifi was only available through facebook which i don't want to do

no network in room. had to go downstairs for the wifi code.

the wifi was at best poor

nice bar downstairs with a good atmosphere

decent shower, plenty of parking, comfortable bed

comfort parking place

loved that, nice little bar and pool table to keep you busy downstairs

staff were super friendly, parking easy and the rooms perfectly adequate for our stay

bar was well equipped and staff extremely pleasant

the restaurant and bar area both provide excellent facilities and an easy ambience and the food was great, good choice

rooms, restaurant and bar area

great quite location, lovely food and bar area. the room was fantastic!

the staff were extremely welcoming and helpful on arrival, the atmosphere in the bar and dining area was brilliant and the rooms were outstanding

my only lower point for facilities was because i did not access the wifi - i wasn't sure if it was available in my room - as i was late arriving i was straight to bed

the wifi and mobile signal was very poor.

the wifi was great and the tv worked

great staff, nice room in separate building, comfortable bed and good shower. wifi was good.

fantastic food, good wifi comfortable surroundings

location for work. strong wifi. friendly staff.

looking a little shabby. wifi un usable in room

the breakfast was ok, as was the dinner, and i was greateful for the wifi and the tea and coffee inthe

the bed was comfortable, the wifi worked fine, as did the tv and the

very relaxing comfy room did not try the breakfast or wifi so unable to comment on them

minor issue having to go outside briefly to get to rooms from bar entrance

staff and food and bar atmosphere and right near highclere, very nice staff so accommodating, clean and comfortable,

staff was able to arrange an early check in and early check

room was great, very comfortable & had its own mini food bar inc, chocolate, crisps etc

the bar staff were so friendly and funny and made us feel so welcome

stayed in room 2, with a private bathroom, smart tv and wifi was good

easy parking, room nice and modern

bar and food service very personable, friendly

the staff were all really friendly, and breakfast was included

would have been handy to have breakfast provided but i just got them to make me a tasty sandwich for my breakfast

nice breakfast to set you up fir the day

a beautiful setting. friendly and helpful staff. great breakfast.

breakfast time starts an hour before, ie at 7.00am.

breakfast was great, good value for money

lovely evening meal, good breakfast. catered for all our needs

wifi didn t reach this new accommodation so had to rely on hotspot with phone to watch my bring

nice, quiet and rural location. small but nicely presented room with excellent wifi.

the room was far too basic and lacked a tv, chair, desk, wifi and no decor

beautiful old pub. very friendly staff, owners. stunning location. fast wifi. clean rooms.

only the wifi was poor. , but to be honest it was quite refreshing

wifi in the room only worked by the door and no phone signal

difficult to imagine any way to improve on this hotel. wifi was off on our visit though

big bed good reception staff and working conditions in the room - desk and wifi

free wifi

no air conditioning. poor wifi room a little dirty

can t really pick much fault, the free wifi cut out a few times but that might just be my vpn

cosy room, comfortable bed breakfast and great coffee wifi good and sensible covid measures surroundings and

couldn't connect to wifi

best wifi ever among hotels

wifi was intermittent

large room. comfy pull out bed for our son. nice bar and good food.

my children enjoyed collecting it from the bar in the mini milk pails

we stayed after a family wedding so we wanted a quick sleep and set off first thing with the kids and the hotel was great

i did not use the bar and only ate breakfast which was lovely

close to a pub to get eve meal with the kids

comfy bed. good wifi. good tv reception. near where i needed to be.

parking, staff, comfortable bed, good food. good wifi

no free wifi in room tv long way from bed door into room not very secure or private

slow wifi

not to dislike staff friendly, couldn t connect to wifi that was the only issue but that s not the

the bar and restaurant don't open on a tuesday

the room is very clean and quiet, and the bar is very cute with a fireplace

the bar had a welcoming log fire

re fire routine and escapes, breakfast serving times, surrounding area, etc although leaflets in bar describing three local walks were useful

staff helpful & friendly this is a good restaurant first just happens to be in a pub with a nice bar & beer garden room fairly basic but clean , all you

wifi was free and easy to access but slow - just not up to expectations for a

wifi was not great

we only need 3 key things, big comfy bed, a good shower and good wifi - and the cherry tree had all of those

they had free wifi which was very good and the staff were very kind and friendly and the food in the evening was

tricky wifi access

wifi was bad.

weak wifi. ac in bar areas far too cold

shower pressure was weak and no fridge in the room wifi was touch and

clean hotel with excellent wifi

modern tv with fast wifi

wifi code provided on the key card wouldn't work

checking in at about 4pm i forgot to ask about the wifi code etc

the wifi in my room

very pleasant rooms, very good size, super shower, good wifi

wifi in the room was very very poor

was told the wifi was free, yet there is a 4 + vat charge on my invoice

wifi issues were frustrating

the room was clean and spacious however the wifi did not work, staff were friendly.

wifi kept cutting off when in room so ended up using our data instead

wifi wasn't explained nor information offered

the food in the bar was delicious, the staff were very attentive and polite

great ambience to bar with smells of a real

safe area, very quiet, modern & clean bathing facilities, please bar & gardens.

friendly staff nice in room breakfast comfortable nice clean room good food in the bar

food in the bar was excellent

food good in pub and breakfast excellent

great staff in the bar and restaurant and breakfast is excellent

great bar and restaurant, with lovely clean rooms

bed , shower worked brilliantly and was very clean , breakfast was great value , drinks in the bar are sensibly priced and the restaurant food was very

very good value for money with an excellent breakfast

is just gorgeous, the gardens were perfectly manicured, the host was warm and welcoming and the pool was a great added bonus

they had a pool but we did not go for a swim

it has a swimming pool in the garden, and a bathing house to change in

the bar area is extremely welcoming and food all of the highest standard

food was lovely, bar cosy, rooms delightful

room was directly above the bar which was quite noisy on a friday night between christmas & new year but we were so exhausted,

parking spaces on arrival so had to park on another car park and walk with our luggage in the

could have done with more parking

room location far at end of corridor effected wifi signal strength dinner, restaurant 56 only available for events / private dining

the wifi in the suite is a patchy nightmare

wifi was great at all places

the location, parking, outside spaces

breakfast very

free wifi wasn't at the room and to purchase was bit expensive for 2 days.

the wifi was complicated and not obvious that it was free so i didn't bother to use it.

if wifi was free it would wasn t obvious

the wifi wasn t that great.

didnt like having to pay for wifi

we arrived late as we travelled after work and enjoyed a few drinks at the bar with the locals before going to our room

the bar staff were really funny and had a great chat about love island

friendly staff, good food, lively bar with a good selection of beers

in the bar a wide choice of drinks and the gentleman serving was also polite and pleasant

bar was really pleasant and we had a good night listening to the live music that were performing

bar was warm and cosy with very friendly and attentive staff

spent the evening in the lively and friendly bar

free breakfast the next day might have been on the cards due to not being able to make use of the spa as booked, however we were asked to pay for breakfast when we left which i found a little

the breakfast room is stunning and the breakfast itself had superior produce and was so delicious -

room was brilliant, spa bath a real treat and the food was as delicious as anticipated

breakfast and friendly service

first class picture on tv. most popular bar in city

breakfast,location

the breakfast menu had a lot of variety and the menu throughout the day had lots to pick from

breakfast lovely

breakfast was unbelievable

even though it does state its in a busy location and the bar can be noisy, i wasn't disturbed at all

nice clean rooms good facilities and great breakfast

extra comfy mattress .great breakfast

table with wobbly leg for breakfast drinks kept spilling

it was close to our location for a party. bar and staff are great

the staff in the bar were extremely happy to provide more when asked though

friendly pub in a great location. good bar menu and helpful staff.

good value for money pub food in bar food & drink at reasonable

there was a problem with our booking when we first arrived, the land lord and bar staff were excellent in solving the situation and we had a great evening there

the hotel bar drinks were slightly overpriced.

the ev chargers were a fantastic addition

clean and modern. facilities were good. late check out time is handy.

hotel, good diner, kids loved it, very clean, staff lovely

there is a restaurant right at the hotel which serves truly american style menu which the kids really enjoyed

great food, great bar selection, excellent staff, nice clean and tidy rooms

could have done with better lighting going around in the dark from bar to bedrooms .

the bar shut at 20:30 sunday

rooms were very clean and great to have a late check out time of 11am especially on a sunday

the rooms and bar are comfortable

was excellent but the wifi has some kind of setting that prevents me from watching my skygo channels

good wifi

the wifi connection was excellent and free

wifi is atrocious and just about unusable, i would have used my 3g but the mobile signal is also

appointed room, very spacious and clean, good wifi

location. pub. gym. rooms all great.

picture perfect location right on the river with fantastic staff, gym and restaurant

hotel now even better refurb is complete with bar /restaurant serving really nice food, idyllic location in lovely

the gym and restaurant are also great - wouldn’t stay anywhere else

everything, great room with view, staff, gym and spa facilities. coppa club was fantastic!

the bar prices are astronomically high. a rip off really.

late check out compared to other hotels

staff amazing receptionist lovely shanice and the bar team fab

40 and asked for hot food at the bar as it says food served until 10 but got told there was only 1 type of pizza and a choice of

who stay again and upgrade to executive to get the late check out

wifi was a little slower and wasn't working the greatest.

good wifi, powerful shower

good wifi

was quite difficult to connect to wifi as they wanted e-mail addresses, name, life story before you could connect

wifi was pretty slow, probably due to people getting zero phone signal

continental breakfast

it's more than i had expected and the breakfast was out of this world

staff were very helpful and breakfast was provided

hotels fault: the cow disco over road extremely loud on fri and sat until 0245, on thursday local kids from wetherspoons loud until 03

think the morning breakfast staff on saturday morning could have been a little bit more friendly, one particular

kids couldn't sleep on it so i ended up giving the double bed to them and trying to sleep on the

perhaps could have a little bit more options on the bar menu.

early check in bluntly refused me, lift broken so if disabled you can not stay here unless you walk

seemingly constant stream of guests, the other girl was frantically trying to serve people at the bar and run the kitchen on her own whilst a big fella hid away up by the lift, only showing up once

breakfast was well presented and of good quality, bar stocked good quality drinks and were served with knowledge, hotel location was great and just a

friendly staff lovely bar with real fire excellent food very easy parking great rooms exceptional value for

of friends for cheltenham lovely hotel with very fair prices, claire was brilliant behind the bar very friendly and kept the drinks flowing, couldn't ask for more and highworth has exactly what

the bar and the restaurant are good, the food and the cider at the bar are very good

the very start upon arrival, i was met by a team of gorgeous ladies working behind the bar who were really friendly, helpful and great sense of humour

the person behind the bar on our first night was probably the most pleasant member of bar staff i have ever met

wedding party that we weren’t made aware of during check in but luckily it didn’t disturb the kids too

my daughter (12 years old) choosed a kids menu with katsu chicken, which was really great

the bar was clean and inviting, there are plenty of areas to sit including the bar, a large

couple of the bar staff let the hotel down a little on the saturday night

extra bed was terrible; and the hotel there is no a reception, i missed a place to stay with the kids, outside the room, there was only tables for the restaurant

wifi lighting in the car park

wifi was very poor

the wifi wasn t perfect in a few rooms downstairs.

ee) wifi signal

struggled with wifi signal

lady was completely miserable, no wifi or internet worked, therefore could not book taxi's

then , i had a few other questions - is wifi free or paid, what time does room service for dinner close since i was coming back late, and

wifi did not work

the free wifi was a bonus.

good wifi and ample car parking

the free wifi did not click in until the morning when we were leaving

comfy bed, nice size room, has a bath tub, good selection of tv channels and free wifi

wifi was poor

comfortable hotel but wifi was hopeless.

poor and many times not wifi in room 27, not reliable wifi connection long entrance process an documentation

the wifi was very poor

very poor wifi that made working difficult but possible with patience.

the wifi worked well enough and the pub below offered a really nice environment to sit and

wifi was very hit and miss but that isn't the hotels fault

50p charge for extra toast, for pate starter very poor wifi connection.

foxy and the bar staff were exceptionally efficient and caring.

breakfast - simply select from fridge all day but others may prefer formal dining in the bar area

breakast was 'help yourself' from a food bar for consumption in the bedroom

boutique room, great bar and selection of beers

the bar staff were great, very friendly and helpful in explaining the beers and food choices

had absolutely no problems with the wifi, which is rare

this could be improved on such an old property when value for money was good, hard to connect on wifi by completing a form outside the property to access 4g network

excellent breakfast very clean good shower free wifi pleasant staff

comfy bed, tea and coffee in room, tv and wifi

i liked the character of my room, which nevertheless was equipped with wifi and a good shower

the biggest problem was the wifi - it didn't work in our room at all or in the restaurant - we did manage to log on in the bar

wifi connection wasn t too great

and wifi didn t work which isn t good when there s no phone connection

wifi

dogs in restaurant, no public transport, no phone signal and wifi off from 10pm

bar are is nice & a nice place to relax

breakfast was great too

beautiful hotel and breakfast was 10/10 will definitely book again if coming to

great breakfast

our room was above the entrance and bar and on the saturday night there was an event on in the bar area - music and banging doors kept

the breakfast in the morning was great

the team are excellent and really helpful, nothing is to much trouble, the parking is great and breakfast superb- highly recommend thank

hotel lately that offers bb that starts breakfast at 6am so i actually get the breakfast that i always pay for and usually dont get because

the breakfast was fantastic, definitely worth the price

brilliant breakfast and evening meal, warm room.

good wifi signal

wifi is flaky - slow and keeps dropping out

the wifi login was quite complex and repeatedly gave false error messages and then it failed to work on

wifi kept disconnecting and network is poor

good wifi

the phone reception and wifi (which is free) were patchy (+)arrival and were shown to our room which was beautiful, it was well appointed with a large tv and wifi, the extra large bed was very comfortable and the bathroom was spacious, it had a large shower (+)were very welcoming; wifi was excellent; bathroom/wet room excellent, modern and just fab; they food was very tasty; (+)large apartment - great caring staff - all new equipment - coffee maker - smart tv - stable wifi - large parking - generous breakfast - overall excellent attention to (+)room, enormous bathroom, wifi, tv, coffee machine, fridge and hot water dispenser

great hosts, very accommodating and friendly. excellent breakfast!

a family room where the kids have their own separate space adjoining the main room is always a real bonus, too

requests with our arrival times and they were very accommodating, allowing me to stay in the bar to work so early in the morning on the day we arrived whilst i waited for my friend to arrive

comfortable room bed had comfortable mattress and silky soft bedlinen delicious breakfast

wifi didn't appear to function either downstairs or in the room menu was very limited

wifi signal was patchy but i was in a room at the end of the corridor so it may have been a

i don't think there was wifi.

name of the wifi network could not be found

wifi needs updating ,one site for all of the place

wifi is very poor hardly had service in my room and would take some time to load.

cept it s round shape), the friendly staff, etc

particularly liked the bathroom, wifi, swimming pool

good wifi

it had easy to use heating in the room and the wifi worked

a bit dated wifi hit and miss in room service a bit slow at times limited evening meals if staying for more

comfortable room but poor wifi

there wasn t a secure wifi available

courteous staff free wifi with good speeds for browsing pre downloaded streaming services so you can log in and use your

tempremental wifi connection.

wifi code not provided and no staff on hand to get

wifi was very slow it seemed.

wifi was non-existent in the room i was in

wifi was good and fast. easy parking in and around

room was clean and had everything i needed including tv, free wifi and tea/coffee making facility the breakfast was served in the charming old part of the main

hotel staff pleasant and efficient, room and bathroom clean, bed comfortable, good breakfast, bar food good enough

very good breakfast. very convenient location. very friendly staff evening meal good

there were a big group of elementary school kids were having breakfast with us and hotel added more staff to manage and to clean the cafe

liked the breakfast was lovely and loads to choose from, tea and coffee in your room but no chocolate drink

towels, hairdryer, iron, shampoo body wash, and an iron the kids were also happy that they had hash browns this time

the room was extremely clean, staff polite and wifi and breakfast good

wifi was not free.

breakfast and wifi should be imclusive on price.

ust signed up for their app) also free wifi

stay here regularly. great location and free wifi is a bonus :)

amazing little gem with fab owners that made us feel very welcome. breakfast was fab

the owners are very nice and serve a very good breakfast

amazing hosts, amazing breakfast. would recommend to anyone.

the staff were excellent loved the breakfast and the room was gorgeous thank you

very nice host，nice breakfast，room is clean and warm

the only thing i could mention is that bar opens at 9

a bit noisy with people leaving bar and returning to their rooms.

lovely rooms, nice temperature, bar music finished on time and lovely bar.

bar and food and staff all very

fantastic food and a very nice bar with great staff!

the prices of the bar were outrageous, i won't ever buy a drink from them again xxx

and bed size were fine for myself and my husband, a bit of a squash for adults, kids and luggage

may behind the bar was lovely

lovely friendly welcome, relaxing bar and restaurant area, excellent menu choice and quality food, great location

nice bar and restaurant wirh excellent food

early bar closure

lovely bar with delicious food

staff were very pleasant and helpful en suite was very good and bar facilities

i rang the hotel from reception to ask for help i watched the gentleman answer the phone at the bar on the cctv from reception

half the price of the premier inn and so much better as it has character, bar restaurant and everything nearby

we were given prosecco on arrival and enjoyed the friendliness of the bar / restaurant

the rooms were clean and well decorated with large bathroom and, mini bar, coffee machine even an ironing board and iron

small thing, i would suggest, at the end of the night, the staff putting out the bottles from the bar into the recycling bins, do it earlier or move the bins

the property also has easy parking and a wonderful bar and a restaurant with great food

dogs in restaurant/ bar area.