pool is a little small but none the less it’s a lovely indoor pool and outdoor grill/hang out

rooms are family friendly studios with kitchen and separate living area

breakfast was good. it was clean and peaceful. worth the pay

the breakfast had bacon instead of sausage and it was longer till at least 10:00 a

room had everything i needed, plenty of space between the kitchen and living room area made it a comfortable stay

closeness to everything, the gym and pool

the pool was very small.

gym was great; up to date equipment with the ability to do a variety of workouts/training, spacious

convert to salt water pool

staff were so friendly, the hotel was clean, the room was comfortable, the gym was really cool, the pool was open and really nice

check out person was on her phone, barely looked up when i checked out and told my husband tha kitchen was closed when he poured a cup of coffee at 10:06 a

the pool

breakfast wasn’t anything special.

two negatives- coffee was below average, the gym was outdated with squeaky equipment

the breakfast area is small for the amount of people that were present.

friendly staff great continental breakfast rooms spacious

room size and the mini kitchen. i expected it to be bigger with a table!

lower pet fee than hyatt

my kids enjoyed their breakfast very much and the room was exceptionally clean

breakfast was great, also good location

our room was very spacious and the kitchen area was clean and well stocked with dishes and utensils

very spacious, comfy bed and pillows complete kitchen

there's a bar for happy hour that's good

room was amazing w/ the surprise kitchen w/ dishes as well made the stay even more relaxing

loud kids in the suite beside us.

we booked the hotel for the pool, but there was a giant group that overran the pool, so we were not able to use it

style, ie, included small kitchen and sitting room areas

the items that were available when i went to breakfast was good

there were roaches crawling on the kitchen counter

breakfast was great & staff was friendly

clean, bright, excel decor, a real breakfast not coffee & midget muffin.

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

the breakfast was typical but it was good friendly staff clean and comfortable hotel

pool was clean as was the gym

breakfast was well attended and fresh

everything was great and the front desk allowed me to have a late check out.

clean, nice size pool, excellent hot breakfast plus cookies and lemonade all day

breakfast was good. nice choice of food.

early check in

nice breakfast and great coffee

we didn't like - tip, balance your pool chemistry

i was able to go to the pool with my kids; staff was very sweet!

the indoor pool area is nice clean and quiet

but i also do now know what the kitchen is like and they were doing some renovations

clean, comfortable, breakfast ,great staff.

didn t have a ada accessible room available. wifi didn t really work.

the wifi and it don't have no breakfast.

the wifi was slow, and there were no coat-hangers

ow), an bath tube had been painted and the paint was chipping,

wifi,

better than expected gym

the daily breakfast was a plus for a quick meal

especially appreciated hotel employee, who kept the breakfast room clean and all breakfast items supplied

kids were running through the hallways and when i went to use the gym area, there were about 7/8 kids hanging out and playing in there

breakfast and very clean and organized breakfast bar and dining area

wifi worked half the time

) then i had 'small' issues like being charged for breakfast or no wifi which was supposed to be included in my room rate

) then i had 'small' issues like being charged for breakfast or no wifi which was supposed to be included in my room rate

i had to request extra towels and the wifi-password which we never got

extra charge for wifi.

breakfast

due to the spa being at a great temperature, i was expecting the pool water to be a nice temperature as well

for example laundry is on the second floor but it says it's on the first floor

swimming pool and the rooms

nice indoor pool & hot tub. breakfast buffet had great choices. helpful staff.

the door under the kitchen sink to the trash can on the top hinge was broke loose from the frame

put a breakfast sheet in the room and give them a choice so the food is not wssted

no grab bag breakfast bags when we came down @ 8am

comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig &

pool area was nice, however there was never enough towels available

the staff was friendly and we loved the pool

the staff, the room, the pool and fitness room.

beautiful rooms, friendly staff, very clean, very private pool

the pool was very nice

also loved the pool and patio and the cleanliness of the facilities

room was not clean. roaches in the kitchen and bathroom..... only coffee available.

kitchenette was misnamed

kitchen

the kitchen sink had no water pressure and the bathroom sink was stopped up

the burners in the kitchen area didn’t work but i wasn’t expecting them to be there anyway

i absolutely love that there's a laundry facility on the property

breakfast was all simple carbs plus a little dairy

i missed breakfast on the first day as the opening times for this were a little confusing where my jetlagged

early check in like an hour before check in time at 3pm

i like they had breakfast wish could have been more options but could make your own waffles.

breakfast was all carbs and sweets, not anything for a diabetic

the breakfast was very basic with fruit, cereal, and toast.

breakfast was only 1 type of cereal and bread.

breakfast was a lil lacking and my tv didn't work, but i was mostly there to sleep and was out and

good location. clean room. friendly. good breakfast tea.

i didn't eat breakfast. the location is perfect for visiting family.

breakfast, it should be removed from their listing

free breakfast.

front desk stated that breakfast was included. well there was no breakfast only coffee!!

breakfast was very limited

first night, they switched rooms to a handicapped accessible room, which was much cleaner, breakfast was non-existent and the coffee was terrible

poor breakfast

place promotes continental breakfast, but it's just cereal and coffee

the limited breakfast you receive

they promote laundry and the facilities but nothing works

disgusting, every trash can on the property was overflowing, all the hallways smelled terrible, breakfast was a joke

good hotel & breakfast enjoyable

gym was basically unusable due to a very bad rubber-like odor

for the price we pay for, but i didn't like the gym

hot coffee every morning clean room excellent the staff was very friendly enjoyed the pool

the pool wasn't open due to maintenance issues, but that's ok there was plenty to explore in va

i was so grateful that the pool was accessible given the limitations at many facilities during the pandemic

breakfast was ok

due to covid, no ice and no gym

the gym was very clean and smelled very good

meat at breakfast and pool open

the rooms have a kitchenette but no utensils

a sink , room for if you bought your own utensils and plates and a microwave but there were no kitchen stuff to cook with, heat up, etc

the rooms are barren and depressing, rust all over the bathroom, the kitchenette is empty, bare light bulbs

the kitchen floor was dirty and coated the bottoms of my brand new house slippers with a black sticky

kitchen

also, there was a kitchen with all utensils, plates, glasses, and bowls a coffee pot too

breakfast was great!! great location!! the hotel was very clean and good customer service.

big room with kitchen, great brekfast- eggs, pancake, yogurt, fruits, bread, cheese and more, best shower and

the location also offered hot breakfast, which is a great convenience for people who are not familiar with the area

the breakfast bar was pretty good, but nothing spectacular.

on site laundry is reliable and accessible

one guest waiting behind me in the lobby kept going to the door to watch the laundry area because, his words “people steal around here”

laundry facilities dirty with several out of order machines

breakfast had coffee and muffins.

the mini kitchen

breakfast

no breakfast

the room had a kitchen and was really clean

spacious room with kitchen and black out curtains.

coffee and a muffin or bagel sshould not be advertised as free breakfast

the appearance of the hotel and the pool.

the indoor pool and the pond

pool cleanliness

wish the heated pool was working and maybe need a jacuzzi for the price customers

the pool and how comfortable the bed was

everything at the property was great, clean room, clean pool, and great staff

i came in town for a funeral for my nephew and they were able to give me a late check out

suite was beautiful and the layout was amazing breakfast and customer service was amazing great

no breakfast, just bag food

nice pool, big rooms, clean, friendly staff

was the beginning of summer, we wanted to go swimming, the pool was absolutely disgusting

very friendly staff, great breakfast and good location

the look of first generation hotel. breakfast. kitchen.

the full kitchen

the swimming pool is small. 6 people will be a crowd in the pool.

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

we loved the cleaniness of the room and the kitchen was equipped with everything we needed.

it was close to my work place and had free laundry

kitchen in toom

kitchenette

the pool and the cleanness of the rooms and breakfast

breakfast good enough, fair

indoor pool , gym bed comfy breakfast delicious friendly people great customer care

did have some issues gaining access to the pool with the passkey but i want to inform the staff they promptly came in assisted with a

that the pool was not heated

great hotel! good location, right next to a gym.

breakfast is relatively decent given covid times gym is adequate but could be better

the breakfast was really good. i love the

i enjoyed the breakfast, area . i liked the fruits and çereals..

gym can be better

also, not a breakfast room- just a little area with only two chairs. see above.

i did laundry while i was there and the cleaning people took my hangers

laundry is coin operated, but also has phone app pay option

lack of breakfast. it was grits and granola bars with coffee.

kitchen amenities

breakfast was awesome

breakfast was excellent

free parking and a decent breakfast included

only thing i can say is to extend the breakfast to 10 a

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

provided a very good breakfast.

the breakfast was delicious and there were many kinds of food

good choices for breakfast, friendly staff.

breakfast guy was amazing

the breakfast meet my expectations and staff was excellent and friendly.

free morning breakfast was not so great

is always clean i needed a early check in at 11am he had the staff clean a room for me so i can have a room traveling from new

the breakfast

spa tub, cleanliness everywhere, netflix!

location and early check in at 2pm

need the breakfast buffet back

every thing was great from check in to check out. breakfast was an added bonus.

staff, cozy bed, pool.

was bagged and “to go”, pool was closed all because of covid which i understand but would have been

breakfast was often missing items that took forever to refill. the coffee was great though!

checking got make up on white laundry to determine a deposit it crazy

the shower was nice, the bed was fluffy and the breakfast was in point.

the breakfast could be served an hour longer in the morning.

can’t remember if breakfast was bag breakfast or hot

convenient and clean. breakfast was a plus and very good.

she assisted with a much needed early check in and provided great customer service

the free breakfast!

cleanliness and professionalism and laundry and breakfast.

breakfast is awesome as the hotel is tied up with the neighbourhood restaurant.

the breakfast voucher for a free breakfast next door at the restaurant was very good

staff did not inform during check-in that the breakfast would be served at the neighbourhood restaurant and the coupons need to be collected

there's no breakfast

the tv channels, remote and wifi could use an upgrade (a 2 bed) he said i booked a 1 bed and was trying to charge me for upgrading to a 2 bed, tv and wifi didn't work, i almost got kidnapped in the parking lot (-)wifi was insufficient if you don't pay extra

no pet fee for one dog, gentle staff, clean room, spacious room.

location was fine enough space park work truck

room to park a big truck

wifi was useless

room and bed were very nice but the wifi stopped working and the heat and ac unit was super noisy

shower, clean towels, wonderful duvet on the bed, working television with steady signal,working wifi, plenty seating and lighting

good wifi connexion

was awesome, wifi perfect, very spacious room, large balcony, unpretentious atmosphere, restaurant/bar across

breakfast

n8ce, clean room with big beds. clean bathroom and good wifi. breakfast was nice.

breakfast was ok. no muffins just toast or cereal and waffles. variety could be a bit more

the breakfast not good

i did get an early check in and the staff was very nice to me but there were too many loud arguments with

in the kids room wasnt working - it made it a bit hot & stuffy - but unfortunately we didnt realize it

wish there was more of a restaurant but i had a sandwich from the lobby bar and it was good.

also the gym was not being cleaned as used masks were hanging from the equipment and the machines had dirty

hotel guests ranged in age and ethnicity, lobby music was club, the rooftop bar has an awesome view of the city and sunset

one of the reasons we stayed there was to let the kids go sight seeing from the roof only to be told we were not allowed up there

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

bar wasn’t open… but it was a monday night

love the decore, nice little bar area with fun drinks

the bar was so so

i loved the bar and restaurant was excellent

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

friendly staff, great service.. good breakfast.

enjoyed the breakfast was great

concierge let me have a late check out so i could finish some business and take a shower before leaving

bed wasn't super comfortable and the fitness center was pretty small but i have no major complaints

fitness center was really lacking

staff, cozy room and hip decore, lobby area with a lot of pass-time options for adults and kids

coffee or tea in room, and coffee only available at the bar in the morning, per bartender

the bartender at the bar was extremely nice and attentive

the room was small but well equipped. the bar staff were so friendly and exceptional.

i received a welcome drink coupon which was a nice touch--full bar in lobby--and the lobby is very well=appointed--games, snacks, etc

and service charges, including wifi and valet parking

small room, $4.95 a day for wifi, overpriced parking...not a good value for the price.

having to pay for wifi

s told that the crossing street $20 public parking expires at 7 am, the

having to sign-up for the rewards program to receive free wifi is just dumb

some of the machines in the gym did not work

breakfast was wonderful and the front desk staff were amazing!

the view and breakfast was good.

didn't stay for breakfast.

had everything we needed, they were quiet, there was a discount for two restaurant offered, a gym etc

9 mi) of the altria theater; free parking, free breakfast

the kitchenette was everything. the staff was lovely.

wasn't very plentiful, and we could never get it to work in the bathroom sink, didnt use the kitchen sink

breakfast buffet and monday thru thursday they have a happy hour with free wine, beer, and a light

i loved the lobby, the lounge area (breakfast and computer station).

not having a kitchenette in the room, and a decent hotel restaurant.

the laundry/ice area on the second floor smelled like urine.

also advertised breakfast until 10:30 but when we arrived at 10:10 was told the kitchen closed in 4 minutes

breakfast in the restaurant was mediocre.

restaurant was only open for breakfast due to staffing issues - which is the new norm now for the next few years

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

lobby offers convenient breakfast and had a nice bar area

they did comp us two drinks a piece from the bar and reduced our rate by $60

valley parking only the bar wasn't very cozy

the hotel is located next to a large bar and the music is concert-level loud

nice gym

very comfy bed, complimentary breakfast, historical downtown, nice area around, wonderful

i love the gym, and everything what's around

i used the gym it’s clean and well maintained with towels and water

self serve laundry service

laundry

the kitchen area was amazing

unexpected free coffee. room was set up with complete kitchen.

size of the room and the kitchenette.

wifi is unstable but works when it wants to

the wifi was not very strong, it was hard to get a signal

very clean quiet and good wifi

wifi didn't work

the wifi was not working, there was no breakfast

bad place do not go if you travel with family and kids nasty place do not waste your money

the pet fee was free.

at blue or something and a broken mason jar was under kids bed

a non smoking property with people hanging out on the outside walkways smoking, washing cars, kids riding bikes in parking lot etc

no pet fee

it is more like a small apartment and feels like home. breakfast was very much appreciated.

clean, large room, great gym has a pool, in shopping centre and restaurant area, free shuttle to airport, friendly

the pool was closed but it was understandable.

breakfast stayed fully stocked

clean and quiet. the shuttle was prompt and pleasant

parking was easy, and wifi was excellent

noisy by the ice machine, parking lot needs improved lighting

i needed to get to the airport the next morning and they even provided shuttle bus service

room service

the hotel was nice, located to alot of shops and restaurants. ann in the bar was phenomenal!

i'm sorry i didn't eat breakfast

they breakfast room getting repaired so all all it was very satisfying

no breakfast served

breakfast but continue to advertise they have one

breakfast

not have a swimming pool, vending and ice locations, i was on 3rd floor, had to go to 1st for ice

people were great. breakfast was good.

breakfast

distance to the needed amenities such as food laundry and stores

smelt of cigarette smoke had no pool and also had a bug in the room

the overall cleanliness, awesome breakfast and excellent wi-fi for internet connection.

clean, easy highway access, breakfast.

room and breakfast where very good.

the staff, the room, the breakfast, and most of all it was clean. thank you

the room was nice. breakfast was good. staff was pleasant.

we were surprised it had a kitchenette with all conveniences including a dishwasher

no breakfast, no wine glasses in kitchenette

if i had more time, i would have went to the gym and the pool if there was one there and if it was open

very clean and had kitchen facilities

room very clean kitchen in all suites. we love it.

no breakfast

they also offer a simple breakfast

the breakfast could have been better

the staff was great, we enjoyed the breakfast although on the weekends they only serve a

the parking lot is big and i could park my truck

to help or meet our needs when we needed something, only thing i like to see differently is the pet fee is crazy high 20 a pet per night that makes it

location, close to restaurants and gas stations. great breakfast and coffee

says pet friendly so i got all checked in online and when i walked in there was a sign that said it is

only the breakfast

cleanliness and breakfast

rates fluctuated massively during the stay and although they have a posted late check out policy where you pay $5 an hour, they don't honor it and the second you are late,

airport shuttle bus is free and called for the guest service

and shuttle were great

staff, accommodations, coffee, flexibility, airport shuttle, friendly, everything was great

shuttle driver was extremely unprofessional

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a