staff is awesome, pool great, location great.

the pool laundry room room service

dog/s & cat/s for free, clean sheets & towels everyday for free (so if your tired of always doing laundry

early check in

pet friendly as well no matter how big or small your doggy is all are welcomed

wifi speed was very sporadic at my room, which was far down one of the wings.

the wifi didn't work in our room. we were at the farthest end of the building and didn't work.

no outside alcohol, wifi was weak. no weekday breakfast on site. indoor pool wasn't heated.

over priced, ac broken, wifi did not work, no usb connections, staff uninterested, no breakfast available

a bit pricey and wifi not great in the rooms

all of the kids were coughing most of the night & into sunday, and they had red burning eyes

guest laundry; breakfast; pool; proximity to my destination

pool accommodations for kids plenty of room in the hotel room itself

breakfast was great and location was perfect

breakfast was very good

staff was very friendly! pool area very clean. bar and restaurant staff were top notch

pool water was dirty.

kids running around halls late at night being loud screaming also running and very loud and

pool a bonus for the kids

i loved the whole experience. i especially enjoyed the jacuzzi and pool very relaxing.

they had a laundry room, and there were grocery stores, gas stations, etc

beautiful fall atmosphere the take and go breakfast was perfect

my only issue was the breakfast was almost all very sweet items. everything else was perfect

breakfast in the morning was great. they make omelets your way. the staff was great!

breakfast was excellent

the breakfast had fresh and healthy options that we really liked!

wifi did not work on my floor - in the room

wifi was good

access from 495 room overall felt 'new', comfortable bed, usb wall ports, free wifi friendliness of

clean room, nice staff, kept up, not worn down,adequate parking, payphone

clean, fitness center and shopping nearby

breakfast is good, but always the same

gym area was nice as well

the facilities like the gym and pool were

location, cleanliness per friendly, breakfast, gym.

the facilities like the gym and pool were

big property, nice pool and outdoor areas loved thr fully stocked utensils in the kitchen big

small nitpick but it would be nice if they had a hot tub with the pool

the staff were friendly, the room was clean and comfortable, and the breakfast was amazing!

kitchen

breakfast was ok wasn't thrilled ud83dude10

wifi is not very good in the room

wifi service not being great couldn t get emails on phone from both my providers even tho it was

air conditioner, wifi

wifi and location

to corona virus, breakfast was just a drink and a muffin out of a cooler, so not really worth commenting on

there was a bar for having a drink in the evening but we didn't use that

they had breakfast available, fresh fruits, cereal, fruit bowls, yogurt & pastries

my kids loved the swimming pool, i got to work out

it was also quiet, no kids running up and down the halls late at night or dogs barking

kitchen staff were unsmiling, if not unfriendly

liked the friendliness of the staff, the cleanliness of the room, the location, that it included breakfast and the price

the pool could of been a little bigger

we stayed at the hotel for our 13th anniversary celebration; wanted to be away from the kids for a day

we especially loved that the pool was open until 11pm

only thing that honestly had nothing to do with the property , but the kids were running around the hotel until around 12 midnight

breakfast was perfect and checking in/out was easy

everything the room, pool, staff and the breakfast was great

pool area and hours of operation were amazing

the staff was wonderful. the breakfast was great

breakfast area was very clean and organized

breakfast is best of any hotel we have stayed at on the area. kids love the pool.

the way street kids come in and try to get free breakfast

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but loud at night

love everything, breakfast was great, pool clean,bed comfortable, my kids enjoyed themselves and we definitely enjoyed it too

great breakfast

had to get help to open the fitness room since many kids were misusing and running around pool and fitness area so staff locked it all up

the pool looked small but nice - we did not use it

it also has a very nice gym and open social area

gym / pool / computers for quest use

the pool had floating hair in it

better breakfast options were left to be desired.

coffee and breakfast is always good

stay really shouldn't be able to claim that they serve breakfast as one of their amenities granola bar and coffee is not breakfast

get a kitchen

only coffee and donuts for breakfast

wifi included. it gets a little expensive paying 4.99$ a day for high speed internet. :( (+)everything was very good, just lacking included wifi and a small frige. (-)if would be nice to have insluded wifi and a small fridge. (-)free wifi sucked (-)breakfast, wifi not free (+)unhappy that there was no free wifi. (-)didn't program room card for the number days not enough linen in room for family of 4 paying for wifi (-) if you wanted wifi you had to pay for it (-)no breakfast. unable to get wifi. community trash not being emptied before overflowing. (+)pets can stay for free. bed was comfortable and there was wifi.

very noisy, children screaming in parking lot

liked the fee-free pet policy, the neatness of the room, the friendly staff, easy parking, the convenient location, and the affordability

speed bump entering. parking lot kept hitting the bottom of my car 9

rooms were dirty, the hallway to the room was dirty and had a smell the laundry facility was not

hotel bar is still closed

the pool was closed so the kids were disappointed

bed was super comfy, and my two kids slept on the sofa bed, and they kept saying how much they loved the bed as well

the suite was very spacious, especially the kitchen and sitting area

either monday or tuesday, there kitchen attendant who was highly unprofessional

would have liked if the pool was open later.

wonderful staff, real breakfast, indoor pool was great for the kids in december

kids had a blast playing basketball, indoor pool and at the gym

breakfast was good. he kin and out easy. room was spacious and clean

the pool also was very foggy, and full of loud unsupervised kids who were jumping in and splashing my 3 and 4 year old

and very good breakfast options

gym equipment in good working order

i liked the late check out time, 12pm

the pool was nice and warm

new nice clean spacious room. hotel even has guest laundry room, i needed that.

also, they charged the same for little kids as for adults

complementary breakfast, breakfast options a little pricey for value, wish the bar stayed open later

location for mcphs visitors, feels new, very clean, very comfortable, nice bar next to

having the ability to do laundry was very helpful this trip

kids were there for a competition and got very little sleep as a result

there was no pool, so i probably wouldn't come with kids, but it was perfect for a couples getaway

location - i can walk to the hospital and medical campus even though they no longer provide free shuttles (but still advertise it on their website)

the hotel updated their website but did not update that they no longer offer free shuttles

they did have their own restaurant but my kids wanted burgers and so we ordered grub hub

location, gym, shower/bath

friendly and accommodating staff clean safe we'll lit area good breakfast good value

the pool was excellent and the kids appreciate the complimentary ice cream and cookies after

could not have breakfast

small buy good gym

newly remodeled so room was perfect. breakfast was good, too!

kids wanted a hot tub!

breakfast had many options

clean and updated rooms, comfortable bed, friendly staff, great breakfast

full kitchen with bbq option outside

very clean, family friendly, nice pool, good breakfast

room was clean and very comfortable. pool was a plus!

so convenient, lily and the wedding staff were exceptional and heather at the bar was wonderful as well

the bar staff very friendly and helpful

only negative was the pool/gym members

pool was great!

laundry on the premises was a huge draw for us so we could wash uniforms

oh- the listed prices for items at the snack bar around the corner from the front desk don't exactly match the total on your bill, but

clean and comfortable, kids loved the pool area

my kids were very sad

the bedding made me itchy, i think it may have been a reaction to the laundry detergent

clean, updated bathroom, the breakfast with plant-based options (more would be better

great staff, clean rooms. nice pool. recycling bins.

made my stay very comfortable and they were so compassionate and helpful in allowing me have a late check out with the possibility of booking another night if needed

breakfast was great

very clean rooms and facility, breakfast is very good. location is great.

we loved the room, staff and pool. very comfy beds and pillows.

nice staff, nice facilities, pool, gym, outdoor fireplace, nice outdoor sitting and dining area

the pool room was my favorite !!

the inside bar an restaurant should stay open later since local dinning closes early

comfortable bed, clean , beautiful pool and gym, firepit

everything was excellent, breakfast, room, and quiet place. great customer service

we also liked the grab and go breakfast

beds were super comfy and kitchen was great!

i was provided with all kitchen plates, pans , silverware ect. great staff and clean

it has a kitchenette, a big bathroom, a queen sized bed, a big leather recliner chair, a long bureau to put

did not eat breakfast

gum & laundry facitilies were nice too

breakfast had great choices but would’ve liked the eggs less salty and hotter

love having a full kitchen & all of the space to move around in

the gym was good - the free wi-fi - the staff was great.

it was a little disappointing that the hotel bar isn’t open late

only issue was the hotel bar was expensive and the bartender was rude and made a horrible drink and then when confronted

it happen and when i got to my room it wasn't a suite it was a corner king room there was no mini bar just 2 bottles of water

big spacious gym with towels and water bottles

finally a nice higher standard hotel in worcester. nice rooms and great gym.