breakfast was amazing, the comfort of the room amazing, staff very helpful, we enjoyed staying and

the fully stocked kitchen was a great addition

the kitchen and being equipped with all the dishes and utensils. one of my favorite hotels.

nice having the kitchen and also the

was so quite and the laundry room was open 24 hours and confidently located and the staff were so polite and helpful i

modern clean higher end great air conditioning nice gym excellent coffee breakfast area not free but good starbucks

pool was closed due to the virus also

due to covid 19 breakfast, the bar and the fitness center was not open.

smelled like chlorine pool in the whole hotel and the room was smaller than the pictures

shared a wall with the indoor pool

we didn't have breakfast!

good staff and simple breakfast was included

was immaculate, coffee was excellent, yummy fruit, oatmeal, pastries for breakfast

breakfast as expected from a continental breakfast

continental breakfast was offered and was fine.

they had a happy hour which was cool and we enjoyed our free beverage outside by the pool

pool and spa was closed without notice nor was it mentioned when we called in advance to ask about features

the gym was nice, and the pool felt great

stream room, pool, hot tub- staff kind and professional, maintenance guy asked me if anything needed fixing, or

the breakfast was wonderful. very well done .

there were no towels at the pool (i asked and was told there were some, but there were not) i did love that they had options

pool breakfast clean

the front desk staff were extremely friendly, the cleaning staff and breakfast attendant were as well

both nights the 2 washers were so busy it took hours to get my laundry done

taking my wet laundry with

the breakfast food. better cereal choices. plain oatmeal instead of sugary oatmeal.

knowing the temps were going to be in triple digits, i brought my swim trunks to jump into their pool

breakfast was substandard

didn't eat breakfast

pool was green and used as storage area for old furniture

breakfast was pleasent! staff are all friendly and rooms were clean. also i found some

staffs were really nice & friendly. nice breakfast, eggs are hard (a little soft is better).

pool, laundry room

and food debris in bedsthen the facilities showed an in room washer dryer there wasn’t one and laundry room one was out of order

i did not do the breakfast

easy access, clean motel, and good value with breakfast included.

good pool

think the pool was a little barren, no vegetation just a pool with a fence in the middle of the parking lot

easy to access laundry, ice, and other places nearby

internet and continental breakfast although until 10:00 would be preferred

pool was decent and cool

breakfast is available at 6 a

breakfast only danish and coffee

the staff and the pool

no breakfast

breakfast was good although very limited choices

breakfast at mom’s in chico was delicious. staff at hotel superb.

friendly staff, charming rooms, unexpected credit to be used at the bar or restaurant, perfect location

charming historic hotel right downtown and close to bidwell park. nice bar and good food.

best place for breakfast in the area. very nice room. staff is excellent.

the wifi wouldnt connect and the tv had a bad connection so it was spotty

the wifi wouldnt connect and the tv had a bad connection so it was spotty

and blankets had a strong bleech smell, no free wifi unless you signed up for their rewards

partner/spouse was unable to connect to wifi while at the hotel while i was

didn't understand why we got charged a $5 wifi fee.

great breakfast, clean pretty pool, nice view, comfortable bed, quiet

as i sat in the pool, i looked around for a hot tub and there wasn't one--it was 100 degrees, so i don't know if i

pool area and hours

great breakfast, clean pretty pool, nice view, comfortable bed, quiet

breakfast was a bonus, the rooms are completely clean and the size is perfect

convenient location. pool area was great. it was just what i was looking for. great value.

kids playing in pool lol

also, it was 80 degrees and the pool was

convenient location and it had a laundry facility

has a pool

service and gym and comfort of best western

the included breakfast was had very good choices

used the gym 2 mornings and had it all to myself

pool area was not very well lit

enjoyed the gym although it could use water

like that it has a pool, & the bed was comfortable

the pool area could be cleaner.

pool was nice for my teen

the pool was beautiful.

pool available, clean room and friendly staff...

the room was very clean, the breakfast was good, and the staff were friendly and helpful

the weekend breakfast was hearty

pool not open.

pool and hot tub was empty

the self-service laundry is clean and reasonably priced

breakfast was amazing

the pool could have been warmer

room, great pool/outside area, and free breakfast with many options

most rooms look onto the pool

have not at breakfast at ponderosa only because we hook up with our family and eat with them

more swimming pool, its filled with dirt

was no ice machine, no washer, no dryer, no maid service, pool was closed, only two soaps, towels with black whatever on them, they had been washed

lighting, bathroom has open panels and finishes in disrepair, no breakfast, pool filled with earth

we didn't use it, but the pool looked really nice and clean

pool was closed

was great just can't wait until they start serving breakfast again

i love that they have a pool and so does my daughter

the pool was not available. i would have enjoyed a morning swim!

the breakfast was good the host even helped the letting me know what was there

breakfast was ok

parking, staff let me park right outside the room

did not eat breakfast

pool were closed, needed more towels, so couldn't shower there was a sign saying to hang dry towels

substandard quality rooms with virtually no amenities, hot tub shut down no breakfast no swimming pool etc

pool area was clean but in need of an update - wish there were shade areas plus pool bottom is

breakfast was ok for the start of a long day

almost never available you have to walk all the time when you make you reservation said free wifi free parking free seattle etc etc

wifi could have been better.

the wifi connection could be better that's about it

layout and the casino itself was nice the restaurant i dined in at was delightful i had the chipotle shrimp pasta

one very peculiar thing is that the pool was located on the opposite side of the parking lot near the casino gas station and mini-mart