decent spa facilities

the swimming pool and the spa installations are really complete

the sauna, the pool and the jacuzzi were very nice with a nice view

the swimming pool and the spa installations are really complete

was denied use of the amenities and pool because i had my kid with me

said it had a restaurant but that’s only open for breakfast only option for food was the staff offered to order a pizza or burger for delivery shower

secure parking. comfortable beds. gorgeous view with delicious breakfast.

breakfast was somewhat limited, but freshly cooked and plenty of it

the views, breakfast, weather so cozy in the room. the staff

rooms were adequate. breakfast was good. great view.

there was very good wifi and my room even had an ethernet hookup

they offer sufficient parking for 4 full sized cars (plus some extra room for a couple more motorcycles if needed- and it

from the revolving restaurant to the amazing rooms and very comfortable beds, to the delicious breakfast and very professional and friendly staff- the hotel was wonderful

the rooms , workers and breakfast!

there is literally nothing on the building, only a tiny pool without bar o staff

excellent location! big room with comfortable furniture. good parking space and access.

the swimming pool was not available.

wifi wasn t great in the room and would cut in and out

huge room, a/c, strong wifi, amazing restaurant, lovely staff

also the wifi was out

wifi did not work, when i called the front desk they said they would call me back but nobody ever

pretty new, with all you can expect

room had mold, no ac or wifi as advertised

wifi signal was good

wifi was too weak in our room to be usable but okay in common areas

wifi passwords not found anywhere

we liked the location and the secure parking lot was a big plus.

always at front lobby area of property (parking)

breakfast really good

clean and comfortable. good breakfast.

went the extra mile helping us with money exchange, ride to the airport and cooked a delicious breakfast

very clean, great breakfast and friendly staff

the included breakfast was nice

close to the airport. great rooms and great breakfast!

we booked a shuttle to and from the airport, that it’s said to be free

they served a great hot breakfast which was always fresh

beds, free shuttle available at any time, i was picked up at 3:45 am which is earlier than what i saw

the breakfast was very good too

value for the money - spacious room, super cozy, water dispenser available, delicious breakfast, beautiful garden

very quiet. the host is super nice. the breakfast was good. everything was clean.

breakfast was tasty

very well maintained, clean, gorgeous garden, very nice and welcoming host, very tasty breakfast

hotel very close to the airport, friendly staff, free pick up from airport, strong wifi, hot water, string wifi

close to the airport. clean. wifi. transportation.

free wifi and parking available

the host is super helpful - airport shuttle is free - very close to airport - clean room - good wifi - place in terrace to sit - nice hot shower - plug socket next to bed - best place to stay

the roof is a lovely spot to relax with good wifi

it was clean with a bathroom and wifi and a huge bed

the property provided free shuttle service and prepared breakfast for us at 3

good, free shuttle service and great pre-stay communication

the one way shuttle to the airport was on time on both occasions

, shuttle is right on time, 3 minutes from the airport

wifi works fine

wifi is imposibble to work with

room, wifi availability, not available services

there was no information about wifi in the room.

the wifi in the room was not working, even after i talked with the reception and asked kindly to fix it

bed was very comfortable, the shower had hot water, the breakfast was excellent, and the wifi was good

wifi didn t work in my room

maybe improve is to have a sheet that is clearly displayed somewhere in the room that says the wifi and password

forgot to ask for it at check-in, and it was already midnight so i couldn't

the beds were comfy and the wifi above standard for guatemala

hours at dawn), we had to look for a hotel close to the airport, which would allow us to board a shuttle (in our case to panajachel) the next day

bed; good hot shower; basic breakfast and airport shuttle included in price; were able to check in early

the airport shuttle didn't show up and i had to take a taxi

the shuttle service is included

close to airport friendly staff airport shuttle service

good gym

good location inside cayala city shopping area, clean rooms and nice breakfast

not enough services or service members . very limited amenities. the gym has only one bench

because of covid they’re serving breakfast from menu, i think that’s great

rooms super comfy and also the designs of the bathrooms everything was perfect, i also used the gym and they have the right equipment for a nice workout, they have one of the best balconies with

spotless comfortable the best night s sleep i had in guatemala i love your wifi password

like it when a hotel offers a public pc in their business centre, not everybody has a mobile and wifi

wifi was intermittent.

not much - wifi was spotty but overall good.

pecially the coffee, espresso and cappuccino)

the wifi didn't work well in the room

super friendly & helpful staff. room was clean and comfortable. nice public areas. good wifi.

christian was such a sweet host! everything was clean, the wifi was great. highly recommend

property is comfortable and had a beautiful courtyard to eat breakfast in

very cute, beautiful art and artifacts for decor; super helpful staff; good breakfast.

it is extremely clean, the water is warm & the wifi works

close to the airport, super friendly

excellent breakfast, wifi and 2 mins away from the airport

ear plugs i could hear everything going on in the other rooms on my floor and in the hallways wifi was spotty in my room, disconnected

d english speaking staff), good wifi, nice breakfast

hotel is a bit dated and the kitchen wasn't as clean as should be, there were ants and the staff brought us insect spray, which

staff was very helpful. breakfast was delicious. room was clean and comfortable.

free breakfast was great

great location. good breakfast but not too many options if you stay more days.

breakfast was terrific.

great ac breakfast included and walkable to airport

general the b&b is very comfortable: stylish and newly renovated rooms, good breakfast, free water and very clean

good breakfast ,great location ,firm comfortable beds,great value for the cost

no to-go breakfast option

staff were lovely and there was free breakfast that i did sleep through :/ room had an on suite and everything was quite clean

though there was no breakfast, the staff allowed us use of the dining room for food that we brought back

location. breakfast

the breakfast was very basic and same every day, fried eggs, with 2 pieces of plantain

hotel is cute, romantic and excellent breakfast each morning

breakfast doesn't open until 7pm, so we couldn't have it before leaving to airport

the staff couldn't have been more helpful. room was large and breakfast great.

also a lovely breakfast

breakfast was good. people courteous.

breakfast, shower and bed

good basic guatemalan or american style breakfast.

large room, well equipped. wifi worked well.

signal on wifi is poor i think the juices are so sweet the food is not to great too this time don t like

great beds, great wifi, good breakfast, very friendly

wifi > 50mbps

we arrived early

so close to the airport, the staff were gorgeous, free breakfast in the morning.

wifi signal strength in my room (#7) was patchy (-)sometimes wifi doesn't work, but it's pretty rare when this happens. (-)the wifi should be better. (+) the wifi is excellent and the location is great (-)the wifi had some issues, it worked intermittently (+) good wifi (-)the wifi signal was not very strong, and i wasn't able to do everything i needed to do online. (+)wifi was spotty at best, not to the level required for a business traveller, the speed was slow and (-)wifi speed and availbility (+) the wifi was also good

location, great staff and wonderful breakfast

parking available

the only issue we had is that there is a bar down the street and on the weekends they play music that you can hear

only concern was about the parking

our room had everything; a cozy bed, pristine bathroom, solid wifi, and diverse tv options

our room was comfortable and had ac, a mini fridge with water, and wifi

wifi was strong though i didn't test it with a meeting

extremely comfortable rooms, good wifi, tv with netflix and hairdryers etc

wifi is fast

wifi is very expensive!!!

no free wifi, no coffee maker, no freeze in the room.

good working and fast wifi

rooms/beds are very comfortably, very good wifi

the wifi was always fast, and the solved the booking issue i had.

i love everything about this b&b. they are clean, welcoming and serve amazing breakfast.

breakfast was tasty and staff friendly, would definitely recommend this spot

close to the airport, helpfull staff, easy check in, good breakfast

they also had the best breakfast we had the entire time we were in guatemala

we enjoyed the breakfast in a small but beautiful garden and yoga on a terrace

very strong wifi

elevators from parking to lobby smelled really bad.

service was not great starting with the parking and finishing with the reception

good hotel, specious rooms, comfortable beds, great gym, spa and pool, as well as tennis court

swimming pool was heated and very big, enough sun chairs for everyone

they have indoor parking and a pool table. they have a clean kitchen to use.

the breakfast was warm and made instantly according to each one's request, we all very much liked the

the breakfast was completely adequate for such an affordable stay

we had a great sleep after our flight, and breakfast was freshly cooked and delicious

it’s okay and i’m happy to breakfast

wonderful breakfast

good shuttle service. helpful staff. comfortable room - great breakfast!

delicious buffet breakfast

breakfast buffet was awesome.

the gym could have had some better leg strength machines.

bar was closed all day sunday

it doesn't always include free wifi. last time i stayed it was $10 extral.

helpful staff, good food, good wifi, quiet at night, good location

great wifi

it was clean, strong wifi, great food, and the hospitality was amazing

wifi was strong and i was able to do video calls for work

the bedroom and breakfast

while i was at the gym in the morning at around 7am, i assume the cleaning staff entered my room and took the dirty

gym is almost abandoned and equipments are not functional.

gym is very limited

also, the gym was very worn down and most machines didn't work properly

great facility, comfortable great wifi for business travelers

i needed to do work on my computer, and the staff was accommodating with wifi log in i would definitely recommend

i didnt like the wifi. if you are more than 1 people you cant access the wifi but only one.

room was quite big, all very clean, very comfortable bed, desk, wifi, staff very friendly and the location is great, 10 minutes away from the airport, close to

wifi connection

the staff were wonderful, especially viny who was the airport shuttle driver! a very nice hotel!

breakfast was great, value for money is possibly the best in the city, cleanliness was very good

they have a shuttle to the airport

touches throughout - the gym, the courtyard on the 4th floor, the outside seating in the lobby

the gym is very small

rooms are run down and old. needs urgent refurnishing. the gym is tiny tiny.

like the restaurant in the lobby friendly staff and the breakfast bar so good, staff wearing guatemalan clothes makes you feel like you are in guatemala

gym is locked unable to access

basic gym with universal and cardio equipment

location is perfect, next to the best dining, shopping and bar area in guat city

wonderful bar n restaurant

quiet, great breakfast buffet, allowed early check in, called massage therapist for me.

friendly staff, comfortable room, delicious breakfast.

breakfast was average.

no breakfast available

beautiful hotel wirh comfortable rooms and great service. great breakfast aswell.

were told the breakfast was included but the bill charged us for breakfast

everything was amazing, location, property installation, from the pool always clean wifi signal it was good, room were nice and clean bed very comfortable i slept like a baby the crew

wifi not working well in the back part of the house, where our room was

large comfortable bed and good wifi

room lighting was a bit on the low side and wifi could be slow at times

the wifi dropped a few times when i needed to access the internet

wifi signal did not cover whole room 2bad facility during shower, it take too long to waiting hot

free parking, large comfortable room and bathroom..wifi is ok

the wifi was a just a tiny bit sucky.

free breakfast was fine. staff very helpful even if they didn't speak much english.

breakfast was delicious and receptionist at check-in offer to bring breakfast to our room at not

the location is centric close to all and the bar with music at night is a plus

could use lounge chairs around the pool

also got free early check in

decent room, quite large with 2 big beds, ok bar and restaurant in the hotel

big and comfortable bed. there are gym and swimming pool

very close to the airport, friendly staff, good breakfast

breakfast is good too and the beds are comfortable

i love that they served a simple breakfast as well

i was checking out before breakfast time and couldn't arrange a packed breakfast to go.

my room was small and the bed was uncomfortable. the breakfast was not

free wifi

good for 1-2 night stay the wifi worked good

good wifi/internet/network

window and you can hear everyone talking like they in your room, there is noise in mornings , the wifi stop for a day, you have to wait to buzz the door every time you go in or

wifi, big room, clean, nice staff

clean, good signal wifi,comfortable bed, nice staff , cheap

few minutes from the downtown, it was clean and nice, staff very nice and they had hot water and wifi, so i totally recommend this

wifi works very well with a good speed

wifi was at times spotty - but that s typical for anywhere south of the border.

wifi, clean rooms, updated bath with rainfall shower head

the air conditioning and wifi in my room worked well too

beside the bed, they were on the other side of the room, but the main problem was that the wifi

wifi was frequently going out. very noisy during this holiday week. breakfast was not included.

clean, friendly staff, very good breakfast in a colonial style hotel.

time, knowing clean comfortable beds, good showers and reliable wifi, friendly staff and a great breakfast awaited us

very comfortable and the breakfast was great which we had by the lovely

breakfast was simple but good quality

breakfast, very comfortable bed

the signal of wifi is really bad into the hotel.

wifi is only available at the lobby and the signal was not very stable.

wifi just at the lobby,but no ploblems for the cost

it doesn't have wifi in all the building.

wifi on the entire hotel not only in the lobby

wifi service is not the best.

wifi great and good very good channels too

the wifi would be on for a moment but then disconnect after a minute or so.

the wifi

couldn t get the wifi to work in the room

close to the center the wifi is good.. good location not to noisy by traffic

wifi on the room 2) there wasn't any reception, everything was dark

staff, wifi and cable.

wifi was amazing, beds were really comfortable, staff are really friendly, they held onto our bags

the wifi and fan worked. new curtains.