jose did some laundry for us overnight which was appreciated

the spa tub was an absolute blast, but the amount of hot water you get depends on the time of day, and

best breakfast by far. awesome view. clean!

of the little bar table and non functional diy chairs a little closet or something to put your stuff/clothes in

we enjoyed happy hour cocktails at the bar on a couple of nights

and a cool little bar which were we could have a couple of beers while the kids played some of the games they had in

the beds are comfy, the breakfast tasty and the evening meal we ate in the restaurant was first class

the wifi was a little slow and hot water in the shower was not too reliable, but these were minor

wifi was great and bed was comfortable

wifi, more hot water availability in the shower

but we had to improvise with a couple kitchen items when we were cooking our meal

there were a lot of small ants in the kitchen

the wifi is just enough to send messages and we had to go to town to use internet.

the bed was not very comfortable. the wifi was horrible. there is no tv.

wifi was good

wifi didn t work great.

the kitchen is very well-equipped, the bathroom is clean, the design in general is very thoughtful and

they also handled our laundry for us

a family lot of monkeys came to visit us every morning and our kids got to feed them

my kids (11,14,16) loved this place

amazing service even before we arrived with information about road closures and early check in being available

also laundry service available for a reasonable price

were no hooks or laundry rests in the bathroom or elsewhere in the house which made it very difficult to dry our

laundry services were fantastic

the room was very clean and the breakfast was delicious

great breakfast choices, friendly staff, especially maria who recommended and helped organize activities

location, attentive staff (including a very efficient laundry service) and beautiful

lots of places to hangout and chill with great vibes they also have a restaurant next door and a bar with great food definitely recommend to anyone coming to the

beanbag heaven and also the breakfast bar has an amazing view

attached to the property is a mediterranean cafe with excellent food and below it is a sushi bar

this though - they were so helpful all of the time, from directions and tips to booking trips and laundry

was also willing to help with booking tours and collecting your laundry

the lobby/breakfast area is a separate space with such a contemporary design that makes you feel you are in

breakfast was excellent, and the whole place feels newly designed and very comfortable

beautiful location, comfortable rooms and great healthy breakfast.

breakfast was delicious

breakfast was great - coffee on tap

the kitchen is well equipped, and very very

the kitchen is the best place if you want cook by yourself.

use of kitchen if

spacious kitchen and lovely outdoor common area

there were a lot of 'do not......' rules in the bedrooms and in the kitchen.

wifi excellent

the rooms are very nice and clean, the breakfast is beyond great

sunset view was amazing from bar

loved the roof top bar and enjoyed great cocktails looking out to the amazing views

the hotel also currently has a rooftop bar which offers amazing views out over the cloud forest

it was incredibly windy at night, it was howling so loud our kids were terrified

the views and the free mini bar as we reached the room hungry we found free snacks and we cooked our breackfast next morning

my kids couldn’t believe how awesome everything was, from the rock wall and slide, the swings and

had the family tent which made it so much more enjoyable for our kids

we loved the modern, clean glamping pod and all the extra little amenities like toys for my kids, complimentary tamales and beautiful toiletries

wifi worked top as well

a little bit undermaintained

gym needs fixing! most equipment broken. also wifi very slow.

r shower head was broken and not all lights were working) also wifi was not working in the rooms

wifi was poor.

great location, felt like we were emerged in the forest. great breakfast, staff were so lovely!

the staff was super nice and helpful. the breakfast was great!

i got my steps in walking up the hill for breakfast& taking the trail through the forest

the breakfast was good and the room was clean

the cooked breakfast was always superb

the breakfast was very good

room was big, breakfast was good, staff were friendly and helpful

spa tub

for breakfast they had this amazing homemade marmalade.the shower was very big.

garden, good laundry service, excellent breakfast, host did a great job of explaining how to use the hot water

stronger wifi

wifi was nit working during our stay.

wifi did not work all the time.

good wifi

staff, good amenities, pool and jacuzzi are great, ac and wifi in the room

great staff. great location. delicious breakfast. very comfortable and clean rooms.

a well-stocked mini bar gave us some snacks to fuel our afternoon hike through the aguti reserve (ticket complementary (+)servers in the bar and restaurant were extremely friendly (-) the bar menu is lovely and the staff incredibly nice, but the bar is not a very nice place to sit (*) food is good, people is nice with mini bar free service

kitchen staff for breakfast

breakfast! not enough choice and should be more fruit and cereals and pastries available

too many great things to list but food, drinks, evening activities for adults and kids, recommendations for excursions, private agunti preserve access, etc

was a wonderful place to stay - super comfy beds, amazing staff and a great deck and breakfast

the staff was so friendly and my kids loved the afternoon popcorn

room was cozy and comfortable for 4 of us (to adults 2 kids 6+8), beds were comfortable as well

there was a lovely breakfast included and beautiful view of the mountains

staff were all excellent and helped with tours, transfers and laundry

wifi works closer to dining area but not in rooms away from router.

breakfast was sumptuous, wifi good on lower floor

the cleaning could be better. the bedspread was dirty. wifi was not very good.

fresh and tasty breakfast

perfect location, large rooms, large bathroom, great staff and breakfast

we were served a delicious, home-cooked breakfast in the morning, too

a little but she is very accomodating and helpful and provides great value accomodation and a breakfast is included

her breakfast was unmatched on our trip to cr

good location and a standard but very tasty breakfast

all wood, very nice and clean, friendly staff and very good breakfast.

great breakfast. great communication. comfortable stay in a great location.

great athmospere good location (central but quiet, easy to reach from the bus station), great breakfast and amazing coffee

in our 3 night stay each breakfast was different

the breakfast was very good

breakfast is simple but really tasteful

good wifi

nice staff, great trail around the lodge to see animals, good wifi, secure parking

one available was on the ground level with no view so we ended up in just a large room but no kitchen facilities which was frustrating

a little hard for our kids to not bother neighbors when they needed to burn off some energy

the kids were able to experience wildlife while having breakfast

and the included breakfast was really good

the owner makes breakfast every day freshly for you at the time you like

place, family and cozy, clean and fully equipped, personal and excellent breakfast, thank you to the lovely

for about 30$ you get a quite and spacious clean room with a great hot shower and a good breakfast

such a good price for simple and spacious rooms with nice breakfast and exceptionally nice and friendly hosts

they provide laundry service, only $3 for 1 kg

room size, bathroom, laundry service

amazing pillows!! convenient laundry. very affordable

town,and the best soda in the town” la amistad “value is the best,you have a common kitchen,laundry service,clean room,shower,they even arrange tours if you want,if you are traveling on

delicious breakfast - excellent choice of options

breakfast was excellent

great place, and de breakfast was very good

breakfast was very good

the fillet mignon was the best deal for diner, and kids menu was great and inexpensive

wifi didn't work in our room, and there was no jacuzzi/hot tub

the wifi at the first hotel didn't work so they sent me to the second hotel where it worked.

sted on the booking

poor wifi

was great reception and aaron manning breakfast tables were super customer oriented

the wifi was good as well and the bathroom super modern and clean

the wifi is usually two bars upstairs and may be less with more guests

wifi is good

owners - they allowed for a late check-in in the middle of the night after my flight, very quick laundry service, tasty food at the restaurant, and helpful assist with tours' booking

personalized services

good wifi not far from the center but you do need a car to get

the room was really clean, the wifi was great, and you had everything you d need for a short holiday

best wifi we had in cr

staff, room and breakfast was great. i had a nice stay.

particularly the view, the night walk, the room design and an excellent spa (great masseuse, veronica)

lovely restaurant, pool and really helpful staff

modern, great gym, helpful and friendly staff

great gym

pool area was great and the bar had good cocktails and happy hour

even before we got there she offer us breakfast and laundry service (with extra pay but totally was worth it)

they washed and dried our laundry daily for a fee of us $5 or $10 depending on the size of the bag

the pool and trails are great, and the property is very close to town

tony helped me evaluate the spanish language junk messages on my phone and helped us get laundry service

there is a nice pool

wifi only in the lobby. room smelled like paint at first, but the smell faded.

no wifi in the room, everything else was very good.

no wifi in room

our spacious room happened to actually have wifi

wifi only worked in the lobby, not in the room. long walk to the room.

the kitchen is equipped with everything necessary, there is also the possibility to light the fireplace

the cabin itself was very clean, the beds were comfortable, and the small kitchen was nice to have

we appreciated having a kitchen available in the cabin

the kitchen was wonderful

kitchen was a bit awkward to cook in, but all appliances worked

the coffee in the bar was expensive and there was little to do after 8pm

the sunset from the bar is very special and not to be missed with a happy hour drink

a correct but sober breakfast maybe more fruit?

the breakfast was great

loved the affordable laundry service and guided tour

he was very friendly and had a delightful breakfast for me ready for my early departure

the breakfast is also amazing but the best is the host alexis

the bus station, booked our tours and when we had to catch the bus at 04:00 he gave us a takeaway breakfast pack

the included breakfast was great- there were 3 different options

the breakfast, especially the coffee was delicious

breakfast was delicious and very complete

view and breakfast - friendly owner

breakfast was delicious but coming from hotels with buffet for breakfast, my partner was still

clean room, good breakfast, friendly owner

watching the birds in the morning, watching the sunset from our balcony, to enjoying pineapple at breakfast with the music in the background

large rooms with wonderful oriented terrace, a pound, a juice bar, a spa

liked the breakfast and dinner, certainly one of the top 3 places to eat in the surroundings

we only had breakfast at the hotel but it was delicious

the breakfast and dinner was perfect and the restaurant is so beautiful with a remarkable view over the

could increase the breakfast menu

the kids watched the grinch on the projector screen, we stayed up late taking turns in the hot tub

the kids (7,8) loved to watch birds/pizotes, play some games and enjoy some of the activities nearby

very helpful organising a trip and with sorting out the laundry

wifi works perfect and you have enough space to park your car inside the accommodation and it is

wifi was excellent

wifi& tv service could use some improvement.

fast wifi and private secured parking were onle the cherries on the top of this pie

strong wifi

high-speed wifi throughout

wifi works great and the owner is a very nice guy who is very friendly

our room was clean, wifi was great, and water was warm / great water pressure

we weren't able to find much english/american television, but the wifi is strong enough to stream your movies, etc

the grounds are meticulously maintained, with off-street parking available

the pool with a bar was exquisite

kids are not welcome

pool temperature, it was bit cold

food at the restaurant was awesome especially the breakfast the grounds were beautiful and clean pool very clean and hot tub very relaxing over all it was a great experience and will for sure

grounds with flowers lovely warm pool peace and nature and views close to the cloud forest (you can walk) breakfast delicious and

spa tub, outdoor spaces for relaxing, and everything we needed in the kitchen

the premise is fabulous with nice dining room when a very good breakfast is served in the morning, and you can have hot beverages and banana bread all day long

delicious breakfast

breakfast was very delicious

breakfast was very good

relaxing lake, beautiful location outside of the noisy town, near to the waterfalls, very good breakfast

breakfast, comfortable beds, very helpful personel, we could store our luggage while ziplining

the breakfast was ok

breakfast was great with costarican savoury options

breakfast was great

clean, well located, comfortable rooms, good breakfast

they cook a delicious dinner and breakfast and can help you with tours and everything

they even offer a laundry service which we were grateful for

we had to leave before breakfast for an early morning bird hike in town and the staff made us a nice breakfast to take

the food was quite expensive, as well as other services (laundry 4 dollars per kilo)

there is available laundry service at $4/kg

the common kitchen has all the equipment needed to cook whatever you want

friendly staff, shared kitchenette, shop within a 5-minute walk

the host was amazing, she spoke perfect english, helped book taxis, book tours and did our laundry when requested in under 12 hours

she is so helpful with tours, booking shuttles, recommendations, and did our laundry

laundry service very efficient and much appreciated after a couple of weeks of travelling

breakfast was ok

breakfast

they have option for fishing in a local fish pool

we did not swim as the inside pool supposed to be warm but was not (as it needs a lot of time to heat)

breakfast ends at 9:00 (it doesn’t matter if you’re still hungry) and has only a few options

two yoga classes per day and a lovely pool

the spa was the perfect place to relax after a day of exploring the volcano and nearby rainforests

was close to the reception so it was smooth, some guests had a longer, steeper walk to the common kitchen and dining by the reception

it had a kitchen that was fully equipped and a nice bathroom

- well prepared, organic, vegan meals - open plan so you can see the chef cooking in the clean kitchen - welcome drink highly

beautiful view from the pool and the restaurant, the pool itself with the warm jacuzzi, the excellent food at the

waiter in the restaurant messed up our order for both the evening meal and breakfast

they even have a laundry service

the breakfast was not ready until 7 am. it would be nicer if it could start at 6:30 am.

the infinity pool was beautiful

breakfast is a bit poor. wi-fi is poor in the chalets at the top pf the hill.

some hotel areas like the gym and kids room looked like they have not been or cleaned in ages

stunning location, food was very good, decent little gym

the restaurant and bar area overlook a great garden teaming with birdlife and a fantastic view of arenal volcano

stayed in a junior suite: a beautiful, spacious room, completely finished in wood, with a view over the garden and arenal volcano, 2

the wifi was a bit slow but it was always working and therefore was fine

was difficult to facetime with my kids

only downside was wifi - we tried streaming a movie and had difficulty, but since we were on vacation, it wasn't the

wifi is also fine

much bad to say here except the wifi was slow, which shouldn't matter too much since you should just be enjoying a disconnected

safe and clean, with an amazing breakfast

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

great location with beautiful views. very helpful staff. excellent breakfast options.

breakfast was amazing

the breakfast was good and we enjoyed the private trekking in the

wifi is quite spotty

wifi is amazing, i was able to work on this wifi easily

water shoes), excellent and free breakfast buffet, comfortable and quiet room, hot shower, strong wifi

huge first floor suite with excellent air con and wifi.

hotel service, super friendly, vallet parking. free all-day entry into hot springs

the wifi connection was very good

room was spacious with good air-con, strong wifi and a comfortable bed

with fixing some slight details

beautiful, large rooms, awesome wifi

the restaurant was being redone, so it wasn't open for part of our stay, and we had daily wifi outages as well as our water turned off for a few hours

wifi was a little slow and spotty at times in our room

wifi was spotty in our room

ay from the standalone cabins) and near the pool

the wifi in the room could work better.

wifi was terrible in the room. small ants in the room.

the wifi was consistent

area is safe for my standards they also have a gate to close off the area during the night, free wifi just ask them the password if not, they just gave it to me once i had my room

fast wifi

) as our kids get motion sick, so this broke up the windy road

included breakfast was a pleasant surprise

in the centre of town and with off street parking, this hotel provides comfortable accommodation for a short stay

excellent breakfast

clean, great pool, beatiful view and great location

swimming pool was amazing

property and lovely pool

the property was cute and the breakfast was yummy

although the location was remote it was also close to attractions (10-30mins) the wifi was strong enough

excellent pool, massive shared kitchen area with everything you need

parking was a little tight but easy to make work.

the parking is a bit tight but great that you can park right next to the cabin

great breakfast and helpful staff

excellent wifi in my room

excellent coffee and breakfast. kids would love the pool

super super friendly personal. nice breakfast to choose. great showers and beds.

the breakfast is great the town is so nice quiet. the owner his wife are so nice

excellent coffee and breakfast. kids would love the pool

front desk clerk was very rude, the wifi did not work in my room

wifi doesn t work

breakfast could be better the water tap in the bathroom was dirty no wifi in the room

good and fast wifi

no wifi in the rooms. wifi in the pool area was poor.

view, beautiful garden and pool, comfortable bed, everything was clean, and in the small kitchen area you can make your own food as well

view of the volcano, well equipped self sufficient cabin with kitchen, clean and thoughtful room, coffee included, kind staff, tv has streaming services included

the pool was very nice and also we had a great view from our terrace

the grounds are beautiful and the small pool was refreshing

we had an amazing view to the vulcan and the room offers everything you need (also in the kitchen

pool a special treat

we stayed in a room with a private pool and the pool was beautiful as well as the little terrace

bathroom was a dream and we felt like having full privacy on our little terrace with the plunge pool

the pool was a highlight looking to the vulcano while swimming

didn't use the pool because of the weather, but it was much smaller than expected

in advance , but at the latest

no wifi. bad breakfast and un comfortable bed

you're not sure of your arrival time) you can logon their wifi when you arrive and contact them

we also liked the large room and the stable wifi

guests no wifi no hair dryer or even a water glass in the room owner too familiar with female guests

the wifi did always work so well

the room was big and had a great view to the volcan ud83cudf0b good breakfast decent wifi

ac and wifi did not work. musty smelling and ants everywhere.

wifi was good

view from the room, lovely breakfast, really good wifi which isn t a given in costa rica

the wifi was a little spotty.

d the

to the waterfall, staff was very accommodating, prices were good, have security, onsite parking, wifi was fine

wifi was nonnexistant in my room

wifi is only available from the balcony...

the kitchen was not well equipped to cook much --- didn't really have adequate pots and pans and

the breakfast was delicious, my room had a view of the volcano, and it’s close driving distance to

the personnel was very friendly and we had the opportunity to use a laundry service (4 $ per kg) - we were very happy with that

great manager, spacious and immaculate rooms, good breakfast

the only thing we would have enjoyed is if there was a pool on the premises, at the end of a long day, it would have been nice to cool off in a pool,

if there s anything i would mention the wifi was only available in certain parts of the property but not the rooms we stayed in

were a little hard and wifi isn t the greatest but we weren t expecting the ability to connect at all so we were

wifi didn t work very well.

no free wifi in the roomud83eudd14

the quality of the wifi wasn't the best

having a kitchen in the room made us really happy, and having a private jacuzzi in the garden was amazing

liked the privacy, hot tub, shower, and the kitchen area

of the villa, it was spotlessly clean, the bed linen and beds were super comfy, a well equipped kitchen (not that we cooked)

kitchen nicely appointed

none, but if being picky, the kitchen lacks a kettle, and the shower has only a rainfall showerhead, which can sometimes be

relaxing pool with options

no hot springs pool.

clean, no bugs, comfortable beds, nice shower and great pool facilities

pool was cool and refreshing

there's swimming pool available (with volcano view as well ;)) breakfast buffet is just amazing, variety of meals

wifi was good

wifi has issues as well and the smart tv didn t work so it was just basic cable only

the wifi not so good & the staff did nothing about

it's a very nice place, excellent location, wonderful views, nice pool area, very clean, well maintained, huge gift shop, good food

clean spacious room, very nice pool area with restaurant and bar

wifi in room was not available....

good wifi

internet connection. very poor wifi.

wifi connection makes no sense. close to no wifi in the rooms but full wifi on the parking lot.

with wifi but staff helped sort them

spa was exceptional

loved that the kids can enjoy the pools all day without worrying about excess exposure to chlorine because of the

the daily breakfast buffett is delicious

spa was amazing, the hot springs were amazing

kids in the adult pools making a lot of noise.

and one man in particular worked so hard to make sure we had everything we needed at the bar and during meals

a younger couple, we wished there was more of a night life at the pool/bar, as everything closed at 9

it’s nice to have guest only pools to avoid the day pass crowd.

ac missing in the gym so it was super hot there and unusable more than 20min

pools looking a bit old. loud kids running around.

nice thick and good quality, robes are comfortable, the room was very clean and bright and large;wifi strong

got troubles with wifi connection - it was not working properly mainly in the evening, so we complained about it few

wifi wasn t working for 2 days

the wifi worked very well for keeping up on work

the rooms are large chalets with a safe and wifi working well throughout the large area of the hotel which is difficult

we stayed with kids so appreciated the front lawn to kick around a soccer ball, a hammock on the front porch to

has very nice and clean rooms, the staff was kind and helpful and they also have a beautiful pool area with a heated jacuzzi

wifi was great - no complaints from the kids

gardens are immaculate and there is a great pool area for relaxation after trips

i loved it, great view, super comfortable rooms, very clean, nice jacuzzi and pool.