clean room. breakfast included. comfortable bed. excellent

00 per day pet fee

high pet fee, which was not disclosed

mgr was extremely rude did' not post a pet fee charged me 50

people who worked here were really great and helped us do early check in due to a late arrival

not having a wifi access in the rooms

wifi was very bad, no pool, no breakfast.

poor wifi.

cold shower. no wifi. restaurant closed early on sunday.

would benefit from an onsite breakfast and improvements to room wifi.

the bar and the bar tender and customers. a great night

are above the bar… loud music but little netflix will cover that sound and then bar closes early

some things need replaced in room 20 like the tp holder and the bar that holds the clothes hangers but they have that fixed by the time this is read if it is read

a bar hotel

the restaurant and bar had excellent food and drinks

great breakfast

it is time to get back on track with breakfast

to the covid, the breakfast room was not open

location, friendly staff, great breakfast.

hotel was clean, the staff was polite, the breakfast was great

experience in the restaurant/bar was not good. we were greeted by a server in the bar with

the hotel needs to have room service including bar service.

had to go to the bar several times to just get drinks

really good restraunt with full bar on site

the bar was cool but wasnt all that

wifi was very slow

specious, comfortable bed, fully equipped kitchen, friendly and helpful staff, good wifi.

crappy wifi

room was large with full kitchenette

everything. clean room, the kitchenette was a big plus,comfy bed,pretty quiet.

the laundry was clean and well kept

the hotel and room are extremely clean and although we didn't use it, has a very nice laundry room

laundry room has two dryers, one doesn’t work the other one works most of the time

the laundry dryer is out

advertised laundry facilities were not functional

also the bathroom was really cramped with a slippery tub/shower- no grab bar or non slip strips in tub or gritty surface to keep from falling- an accident waiting to happen

staff was nice and was nice to have the cafe and bar on site

only one bar is showing

the evening waitress in the bar section of the restaurant is a bit too efficient

location love the 24 hour cafe and being able to get a drink from the bar all in one building very

laundry area needs to be cleaned up.

cute rooms, clean, provided a laundry machine

you can park right next to front door of your unit

decorated, comfortable bed, washer, and dryer with laundry pods, and dryer sheets left for us

clean, modern, good location and had everything we needed including a washer/ dryer to get some laundry done, a full functional kitchen so we could cook rather than eat out (after being away from

easy to find, close to restaurants, laundry room on site

a chargeable laundry facility was useful

the room was spacious and full kitchen an unexpected plus. on site coin laundry too.

our experience - our room provided everything we could have needed from bar soap to coffee to kitchen utensils

laundry worked well and very clean

nice breakfast 4

breakfast box was a little disappointing

breakfast was good, came on time straight to our door.

breakfast is brought to you in the morning and is was fresh

loved that they bring you a breakfast box in the morning

cleanliness, having laundry facilities on site, close to shopping area to get needed food items, friendliness of staff,

they accepted my early check in request. thanks

laundry was $4.00 a load.

there’s paid communal laundry facility and i was allowed to have an hour late check out which is kind of them

no kitchen supplies (utensils, dishes) even tho had kitchenette

the kitchen was small but homely and fine for food preparation

kitchen was fantastic, and the rooms were perfect for my needs as backpacking camper

the kitchen has all utensils and plates etc that you could need

community kitchen, left my gear there all day since i had an evening flt home

was clean, inexpensive, and i was able to do my laundry

no toilet paper, no face cloths, no bath mat, one spoon and one knife in the kitchen

the gym was poorly equipped there was one cable machine and it was in disrepair

the pool was over full and there was 9 kids out of control and stayed past the kids time , so we could never use the pool

the staff was awesome and also 5:30 in the morning the shuttle bus to the airport.

so we told staff but b4 they gave new sheets we didnt get bit so maybe from laundry room bed

cannot use wifi in the room

good shower, strong wifi !. good price if booked in advance . staff nice

wifi access codes on small slips of paper. connectivity was patchy

seemed to have wifi issues the entire time we were there

the wifi log in is extremely difficult

the gym was good

restaurants and spa services were closed.

covid non sense had the bar and restaurant closed in which i was very disappointed ; because i wanted my grown son to enjoy

service was good, bar staff were great.

we found the servers in the bar were very friendly and courteous.

the wifi was flaky at times. the trains are extremely loud, which can be annoying at night.

trouble with wifi

used cell phone data

the slow wifi

in breakfast coffee muffins ,granola bar , nothing else we don''t like anything about this motel thank you

coffee, muffins and a granola bar is hardly considered a continental

breakfast was a granola bar or muffin

trash was over following at 630am there was virtually nothing left to grab, one granola bar in each basket

breakfast consisted of small granola bar only

downside was noise from stairs as people accessed their rooms or kitchen

loved the location, decoration, spaciousness of the room, and the common area/kitchen was a real bonus

met pamela and was very accommodating on arrival with early check in

we had a huge room with the bedroom, kitchen and bathroom areas

clean rooms and nice kitchen stocked with snacks

good wifi and breakfast. reception staff very helpful

air-conditioning but had fans did not have airport shuttle wifi was problematic in rooms upstairs but fine if you sat in the lobby or dining

large room, great location, friendly staff, great bathroom, excercise room, good breakfast

special thanks to the hotel for the room upgrade:) good breakfast

breakfast was good- omelets pancakes cereal yogurt

fridays and saturday were very noisy due to a near bar and summer activities in anchorage

staff was friendly. there is a gym 24/7. location is right in downtown

good breakfast, great gym, walking distance to some shops and restaurants.

the gym was amazing and very clean

late check out

there is on-site laundry which was a bonus

the bed was very comfortable and the little kitchenette was cute and useful. nicely arranged.

laundry facilities great

the kitchen was stocked which is very important if you plan on cooking

large spacious room with kitchen, oven, fridge and good lighting and wifi.

the bed was very nice, large flat screen television, kitchenette with keurig was a nice touch

nice staff. amazing gym at captain cook hotel. great location. comfortable room and bed.

huge rooms with mini kitchen, comfortable beds, windows that open to the sunshine

friendly staff (shout out to don), hot breakfast, 12 noon late check out time, and cheap convenient car parking

staying here you can use captain cooks swimming pool and sauna

add in two free drinks upon arrival and a free breakfast (including cooked to order) and you can't ask for much more

nice breakfast, nice and big room, friendly people

and the pool was closed for maintenance on a weekend

large room. comfy bed and great breakfast! also pool was good , my kids loved it

there was a separate library with a pool table and our family of four was really able to relax with a game of pool

always have good hot breakfast every morning and have very big spaces rooms

laundry was surprisingly expensive, especially compared to the extended stay america across the

we enjoyed gym and swimming pool

breakfast was ok. needed more fruit.

room are clean and the pool is great

i wanted two beds and a kitchenette so that’s why i chose this hotel

small pool

complementary breakfast was great good location and easy to get around with a vehicle

hairball in shower and kitchen trash can had raw open food

everything but the pool experience.

didn't use the kitchen facilities, but did walk through.

shuttle unless you request it 24 hours in advance

has a nice kitchenette with full size fridge, microwave, coffee maker and toaster

the laundry facilities are clean, too

expected basic supplies in the kitchenette

breakfast can be a little more healthier with less processed options and more fresh produce.

staff and facilities (gym) and breakfast

breakfast and also an evening meal was served, great location, free laundry, large suite with kitchen was great

very clean. gym was great. free laundry.

far the best hotel i've ever stayed with it's free laundry facility

we had to do some laundry, and the dryer didn't work well at all

loved the room, the pool and hot tub, and the convenient location in proximity to the movie theater and restaurants

staffs really helpful! had many choices at breakfast.

kat the breakfast lady

staff, good sized clean and comfortable room and good but small other facilities (pool, laundry, gym)

the swimming pool depth is perfect for kids and especially the kiddy side for little little ones

the pool was great for the kids and the staff was very helpful

kids limited pool hours dumb

the bar and pool area

my kids love the pool and game room.

can't be made / kitchen can't be used before 10 am, plan to sleep in

they have a kitchen where you can cook your own food too if you want

kitchen, coffee, and tea available

that have a kitchen, but with not to much things on

the shared kitchen, made it easy and convenient to save money and not go out for every meal

drinks at the bar are over the top expensive!

to covid, breakfast was below average and the pool, the restaurant, and i think the gym were closed

pool was closed

rooms pool and everything breakfast

staff is always great here. rooms are clean. airport shuttle service.

being an alaskan resident i forget about this little gym

they were renovating the pool and gym so it was not the best time to come here.

breakfast could of been alot better than how they put it all together

the breakfast was delicious and the pool/hot tub area was great

we like their free airport, train and downtown shuttle

at least a continental breakfast should be available for the price

the hot tub and pool area was clean and relaxing

staff were very helpful and friendly. pool was good.

the pool and hot tub were nice, and the breakfast was hot and ready

the beds are too firm and the pool was closed

breakfast, swimming pool and spa

the suites were very comfortable. the pool and spa were nice and breakfast was great!

yes, front desk was great, but it was a 15 minute task to get outside breakfast

i asked before i payed if it was open and i asked staff when i checked in than when i got the kids ready we went to the pool and it was (under maintenance

perhaps more kitchen items (utensils, bowls etc);

really easy to relax unwind have a much needed night with out kids or roomates

boxed cold breakfast

the pool and hot tub were a great bonus

i was going to call the police if it continued but luckily the creeper stopped and me and my kids fell asleep

it should have more privacy between the two beds with my two kids and me my wife .

to have laundry available however there was only one machine

were given an early check in by betty who was very helpful

breakfast in the morning was phenomenal

loud people @2 am and kids running down hallway at that time also

great staff, loved our shuttle drivers, and breakfast was top notch.

we also enjoyed the breakfast and delicious cookies

the breakfast was pretty good.

there is a nice bar and menu on the evenings which top off a full day

coffee in the morning tastes like it was filter through a dirty gym sock

the family suite was spacious with a full kitchen, 2 separate bedrooms, and 2 bathrooms

hotel was clean, spacious and had excellent facilities including guest laundry, pool, gym and bar

kitchens and laundry

suite with two queen beds and kitchen was an excellent value, spacious, and clean

they have free airport shuttle and offer free freezer rental which is important to people like me who brings fish and game

full kitchen. i love it.

i loved the fact it had two bedrooms, kitchen and living room

good continental breakfast. friendly staff.

the breakfast space does't enough.

incident with the female staff talking rudely for no reason i was clean quiet nd kept to myself n kids

location, perfect for short stay before or after flight, friendly stuff, clean, room with small kitchen

was not clean, noise from above, probably kids running around, no bath mat, room way too hot 80 degrees

we were a couple of minutes late to get on the airport shuttle and the gentleman at the desk called it to come back and get us- so helpful

booked there as said had a laundry and we were about to go on a cruise only to be told all washing machines broken

bed very good plus very good shuttle service,

the breakfast offerings are pretty sugary.

nice big rooms for the kids and i.

they have a shuttle to and from the airport

i like the fact that they picked me up with the shuttle at 4 am

early check in and late check out

the shuttle was excellent

location. shuttle from airport, bus stop nearby. friendly employees.

i did not use my meal voucher, in fear the kitchen might be the same

shuttle drivers would do well to smile and be a little more welcoming

only room available to do an early check in for was on the ground level, one room off the lobby down the hall

everything... the heated bathroom floor especially. the kitchen and laundry were a big help

she could see i was down so wage organized an early check in to my room which i really appreciated

close to airport and has a shuttle to airport.$15 cab ride into downtown.

the breakfast was delicious!

clean room, good fresh breakfast, comfortable beds and professional friendly staff.

i needed to do laundry on the second stay and only one washer of 2 worked so it took twice as long

great location and clean. airport shuttle was prompt, even at 4:15 am

kids running the hall way late at

being able to hop the shuttle to the airport was benefit

comfy beds, clean room, bar and bistro a few min from airport!

liked that it had an indoor pool and gym but was not able to use it

24 hour shuttle,comfortable bed

the laundry room was able to fit my weeks worth of clothes, a big plus

bed was comfortable and they have a guest laundry.

they dont stock the fitness room with towels or clean out the trash in the fitness room

stay at diamond hotel was accentuated by the polite and friendly staff, not to forget ron, the shuttle driver, whose knowledge and experience about alaska was to our advantage

it was so close to the mall, and the shuttle driver and front desk gals were so nice

portant for out of state/country travelers) and upon arrival it wasn t working

close to airport, free shuttle, good wifi

free wifi

the wifi was down since we arrived and not fixed the next day!

the room was clean and comfortable with excellent wifi.