wifi very poor

plus it had hot showers and high speed wifi

no wifi on tvs, or inability to cast phone to tv.

size of the rooms, wifi, bed

or connect a playstation, it has the hotel software installed, only 6 devices can be connected to wifi, the thermostat is from the 80s, a 4-mode knob that sticks out of the wall, only 2 paper cups

laundry available

everything i needed was on site food laundry parking

laundry facilities are on site, it is a very little inn, most rooms are accomodating tractor and

easy to park the semi truck and just go check in

the laundry mat.

like the amenities, the pool/gym

i like having the gym, pool, sauna and steam rom

unable take drinks from bar to your room

the pool was nice and the spa on site is

free airport shuttle on time

cleaning staff in the pool area just played on there phone and didn't cleaning a thing

airport shuttle service was a bonus

pool was under renovations when we were there so my kids didn’t able to swim but we went to another hotel across to use the pool and it was nice

gym and breakfast is awesome

pool was not accessible and had to walk across with kids & spouse with leg injury

hotel was clean, and the wifi was fast

the 'free wifi' didn't work in the entirety of my two nights stay

also, not a major hardship, but the wifi didn't work for a better portion of our stay

the wifi reception is awful!

the beds were extremely hard might as well slept on the floor and the wifi surprisingly wouldn't work to run our ps4

the wifi connection was weak.

they have secure wifi

wifi mostly not

feel sketchy and we honestly worried about our cars in the parking area overnight

not a bad place for your money, no pool, small bar with vlts, close to lots of amenities

all staff very polite and friendly. had a good breakfast , place was very clean.

and a free shuttle service to the airport

staff were welcoming, rooms were clean, lots of selection for breakfast

the pool, water slide, customer service and the breakfast

hot breakfast, free wifi, airport shuttle, waterslide at the pool. makes a great stop.

wifi didn't work sometimes, but for the most part it was okay

their wifi need to be updated, the speed is too slow that i cannot open any youtube video.

the wifi speed is not super fast, but for web browsing, it is ok.

i had difficulty getting onto wifi/internet - but staff helped me.

wifi was reliable

1) i had an early check in and they waived off the early check in fee of $30 for me

breakfast could be better

pls make more option for free breakfast . thank you .

breakfast was excellent

need early check in when we get off our plane for conveinence.

didn't know that the wifi was $1

comfortable bed, fridge, microwave and good wifi.

wifi in the room didn t work very well , and the tvs were tough to get working could use new

was clean and tidy except the fact that the wifi was so slow like super slow

room had ac but it was loud and kinda slow. wifi was patchy and poor to use.

no wifi

wifi in the room can definitly improve

- bed was comfortable - close to a bus stop - breakfast included - small gym included - wifi

wifi not really strong enough for streaming.

eggs at breakfast were okay. wifi was good.

site to get wifi suggests joining the club or your wifi might not be free filling out the form to join the club

free buffet breakfast was good. wifi was very good.

fast wifi

wifi isn t great once you get to your room

the room is nice and clean it had a fridge in room the wifi was working good

my kids enjoyed alot

the pool was really warm. most other hotels i stay at, the pool is freezing cold.

weren't enough towels or chairs in the pool area for adults watching kids

nice and clean room, parking and the shuttle to the airport.

pool

they didn't clean our rooms at all, and our kids had to clean their rooms most of the time

dirty laundry in drawers

the 2 rooms/2 bathrooms joined for 1 adult 4 kids, the view of mountains, downtown

you can hear noise from hallway. facilities old laundry messy

if you're traveling with kids, this is absolutely not the place to stay

stay the staff accommodated a late check out, helpful and knowledgeable and absolute pleasure staying here

the breakfast was nice and the kids had fun in the pool.

great hardware，great breakfast，multiple choise～ friendly staff～

staff members and kids in pool

the pool is a little small when there are lots of kids but it was prime season

no towels in pool room and when asked the manager he said go get them from the gym

spa bath in the room was amazing. also we enjoyed breakfast.

for convenience, extremely clean and new, staff was exceptionally friendly and helpful and breakfast area was awesome

breakfast is good

wish the hot tub had been working at the pool.

breakfast is included so that is a bonus and the guest laundry is handy, good wifi and parking

the wifi is not strong in the room. every other thing was okay.

the wifi was good, and the breakfast was nice

hard to get on the wifi

free wifi is always a bonus with my kids

kitchenette. not properly stocked. ei pots and pans. no dish soap or clothes

on a picture i thought pool was a hot tub and it wasn't ud83dude05 confusing picture

loved that the gym was 24hours

with our neighbors, they tried getting through the door in the middle of the night scaring my kids sleeping on the pull out couch

hot breakfast for everyone in the room not just for 2 adults

wifi works very well

easy to get location plenty of parking free wifi

wifi could be faster.

the room was spacious and clean. the staff was really nice. good wifi connection.

free wifi, bedroom suite, pool was warm and clean, good location, quiet.

i like the kitchen. perfect for family.

the to go breakfast and pool

pool and spa were nice

that i didn't like something, just that i didn't have a chance to use the swimming pool,or weight room as i was only there for 1 night and arrive pretty late in the evening

kids went for a swim in the indoor pool

the pool was nice and clean, the gym was nice too

shuttle service was very slow - not sure of schedule and why is it not on booking basis

further away from airport than anticipated shuttle not available from airport when we flew in

as well as the gym, and especially the pool and barrel sauna

the bad: very limited toiletries, no microwave nor water kettle in room, no laundry bag (told because of covid) - give me a break

comfy beds. adjoining room was great for grandparents and kids

but bar closes rather early at 10pm which was early in my opinion since i got up at 10pm after nap and

quiet environment with a very good restaurant and pool, sauna, hot tub, kids slide and gym

the gym has old equipment

enjoyed the small bar in the evening

free late checkout and airport shuttle. good swimming pool and gym.

i really enjoyed the pool and the gym

we had a little kitchen that had everything we need from kitchen utensils to pots and pans

excellent self laundry facilities

has a nice size pool but missing a hot tub

and well-equipped room

wifi didn't work, room supplies are inadequate, room backed onto a noisy shipping company in an

i had to mention something it would only be connecting to their free wifi was a little confusing, we ended up phoning the front desk for help, other than that we had no

th tea & coffee maker, a great bed, desk & office chair, and good wifi)

the staff at the front desk was very helpful in troubleshooting my wifi connection issues

staff was great. great with the kids. pool was amazing.

water park was nice. staff was nice.

friendly staff, plenty of free parking. speedy room service. clean, quiet, comfortable room.

pool water is very cold

parking was a challenge

lots of parking

good breakfast, nice stuff . lots of parking

location is not within walking distance to any restaurants, the closest place was the casino

splashes all weekend long, not having any consideration for any of the smaller kids in the pool or parents trying to enjoy their

good location,lots of parking

of the best cocktails you'll ever drink, walk over to a place called standing room only cocktail bar nearby

organized, nice gym, pleasant staff, good location

enabled both an early check in and late check out which was hugely appreciated

we really enjoyed using the pool table, the gym, as well as the work space on floor 2

restaurants were amazing! early check in was much appreciated

free parking and wifi

good tv channels and fast wifi

one day they had bus loads and busloads of high school kids

like the options for the lounge , bar and restaurant. all very good

room service, very nice staff and quick to respond to requests.

not log into wifi, black out curtains didn t close, so bright light early in the morning, location not

wifi and the pool operation

nice working space and good wifi

wifi did not work parking - if you have to charge $25 for a non valet parking garage to keep

the suite was very clean, and the free wifi was pretty good quality.

great gym and laundry available

no bath tab but the room was very big and nice (with kitchen)

helpful friendly staff also very good laundry room and food very nice

healthy breakfast

breakfast dining area is too small to accommodate everyone. they need to work on it.

ol, gym, wifi, parking, etc)

wifi was excellent

we trying to utilise the wifi, it was quite slow

the wifi was and always have been realllly slow! that's about it!

we were without wifi

stairs into pool area, no wheelchair access to pool area. if there was, i didn't see it.

the gym is small and old

breakfast offered fantastic hot and cold selections

stayed at this hotel with 6 families and 7 kids altogether

the swimming pool and the breakfast.

good fascilities gym, pool , pub, coffee shop, plenty of on site parking at reasonable rate

room was clean and comfortable! facilities like the pool, jacuzzi and gym were a nice addition.

great location, comfortable room, nice gym and pool

service very good all my kids love staff

staff were great, gym was very nice and the renovations are looking great

the wifi couldnt reach my room

the bathroom light would not turn on and the wifi was broken

wifi was pretty slow

the bed was too soft for us. the wifi didn't work.

wifi not strong enough.

wifi worked wel and was easy to connect.

wifi at this time was down every couple hours noisy noisy neighbours king bed was awful

there is no password required for wifi;

the wifi is terrible, flipping on and off every few minutes and when it is working, it isn't very fast

wifi breakfast included in our room rate. friendly staff

wifi was terrible and kept dropping out and with the location of our room

wifi sucks

poor wifi and food options

wifi is weak. room service & concierge service is slow

there was no wifi

i had a lovely chat with the service rep checking out about the equipment in the gym

walking to the pool

quiet and comfortable with a late check out

property very nice -clean and tidy excellent gym. good location

it even got a pool

couldn't login to wifi

room was quite big and accommodating,good wifi

wifi was awful

logging into the wifi was ridiculous

pool was awesome for the kids

it, so staff couldn't access or check in information on the computer, or get us logged in for the wifi

the hotel art wifi was really slow.

free wifi was not reliable.

- wifi was extremely poor

couldn't get into the pool. wifi was horrible, no choice of dining

gym was okay

free laundry facilities comfortable beds

#2 they say they are pet friendly; however, i booked through a third party, i paid the pet fee through the third party,

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they offer a complementary self-serve washer, and dryer which is amazing

the price for the room was okay minus the large pet fee $245 for the three nights (we had 3 small

good gym an pool and very comfortable bed. great restaurant

the restaurant was open late and there were fun things like the hot chocolate stand for the kids

ended up with so many extra's not thought of ie late check out - for not much more dollars

the gym, the pool, the lobby bar.

my kiddos also enjoyed the indoor pool while there and rooms and bathrooms seem recently updated

breakfast, security, staff extremely friendly and helpful, gym and room size

everything we needed, including laundry facility

it took me a while to check in i have 2 kids and they were running in the hall way for quite some time

we were able to get an early check in which was great and on top of that our room got upgraded which was a nice bonus

helpful manager and staff location was near start of tours--should be in your advertising breakfast room was exceptional friendly restaurants near

the toilet did not flush and the wifi did not work

good location, friendly staff, good wifi

wifi was horrible and the tv remote didn t work

good wifi and tv selection

the wifi was not really good. the cutlery at the breakfast is unfortunately made out of plastic.

no free wifi

no free wifi.

wifi pretty slow

reliable wifi

i was charged for wifi after checking out.

ill even in this day & age)

i wasn't expecting to have to pay

register on their wifi, ypu have to pay

to pay for wifi nowadays is very poor

free wifi

no wifi or very poor wifi. fix it and you get 5stars

wifi connection, strength is very low.

poor wifi

room was clean and quiet, bed was comfy, wifi actually worked

wifi had auto log-off and had to be logged into continuously.

nice bar downstairs - a broader menu would be good though

rooms, comfortable beds and well equipped kitchen

booked a twin bed studio room, it came with a fully functional kitchen (even with dish washing machine)

we had a kitchenette which was great

everything was beautiful, even the gym facilities were so well stocked

it was so wonderful to have access to a laundry on site and there was even a little snack bar where you could purchase items to make a

having a second room with a couch and a kitchen

early check in. size of suite. parking on site. helpful staff at front desk.

free coffee, small gym was good, nice friendly staff

really appreciated a late check out too

good location. fast wifi. friendly staff.

pesky to have to re-enter wifi password regularly but connectivity was good

the noise from the elevator. wifi is very weak and often unable to access it.

the wifi. a little bit slow.

the wifi was super fast

best part was that we can use the free shuttle when we come to the hotel from the airport and when we go from the hotel to the airport

be a early check in time i drove 14 hours and was told i was too early to check in, especially if you

clean, comfortable and convenient to airport. shuttle was great

the bread bar bread was unappetizing and the food lacked flavour

the shuttle bus to and from the airport was great

the gym was great !

the gym was awesome

i called regarding late check in and shuttle transport and was pleasantly surprised how easy it was

room w/ couch & kitchen, hot breakfast

shuttle was great

close to airport, free shuttle and free breakfast

couldn't get change for laundry.

breakfast was greet! especially the waffles!

close to the airport with reliable shuttle.

great fitness room and the shuttle service was exceptional.

all is excellent the only things is since starting fall the pool is cold

easy access for breakfast in the morning

desk day and night were friendly and helpful, missed breakfast and was able to get some fruit late so that was nice of

breakfast was excellent

swimming pool could be cleaner,

the kitchen was a bonus

were surprised at the great full kitchen our unit had

the hallway where i am booked has many noisy kids heading to and from the pool

value and location near restaurants and climbing gym

great place to stay with kids

loved the breakfast location, such a beautiful spot

complimentary breakfast with a great choice

the rooftop bar was also great, with good beers, food, and a beautiful view

great room, clean and comfortable. great complimentary breakfast.

breakfast had good quality products but would appreciate more options of fresh, low processed food

you also can do your own laundry by the basement parking spot, also available a fending machine that has some detergent that

good kitchenette

the room was a good size, had kitchenette, comfy bed, we could control our thermostat, bathroom in great condition - nothing to

little far from center, butvery good quality, nice pool and gym, very good breakfast and room was really nice (but no

man working there for more than 15y, and some of the housekeepers too while we were doing our laundry, so, the whole hotel stuff is amazing

the wifi was pretty poor and the lifts didn t come if you were heading downwards!

wifi good

wifi was spotty and unreliable

i had trouble connecting to their wifi and ended up not using it until we checked out

wifi did not work

i was able to drop the rental car off the night before and catch the shuttle back to the hotel

close to airport, clean and comfortable hotel and good gym. perfect for airport stay.

good place to stay. my child enjoy the pool esp the slides

we were aware that there was no breakfast provided in the rate as in the holiday inn express

the breakfast time is a bit late.

also, despite the website stating wifi in all areas is free, when i attempted to log on there was a fee

service, wifi problem not solved.

didn t have access to the free wifi in the rooms

wifi/tv

negative was if you didnt book direct you dont get free wifi, but i cant whine about this, as they were very accomodating for pets, i know to book direct

cleanliness and comfort. breakfast had lots of options. the beds are very comfy.

excellent continental breakfast, especially coffee

guest laundry a bonus

had everything i needed. great location, decent buffet breakfast, laundry facilities.

laundry room was being renovated but the staff offered a solution without me having to ask for one

location, with easy access to freeway, free parking and wifi

wifi worked great

i didn t like having to pay for wifi, it should be complimentary like all hotels do.

wifi doesn t work unless you are sitting downstairs

my tv didn t work in my room & the wifi kept cutting in & out

fantastic customer service and shuttle transfers were very timely.

also coin laundry available

got charged full day for 8pm late check out. i thought they could do better then that.

i called the hotel and asked if i could do an early check in so i could sleep and they accommodated me with no extra charges

new decor and features. coffee machine with coffee. robes to use to pool area.

i loved the gym which had all the equipments i use for my exercise

my kids loved their rooms and asked if we can bring them back again

in from outside to eat maybe family/friends of people working there ,and there's no pool for kidsand myself to enjoy ourselves

laundry service, and airport taxi service; the front desk staff is very helpful; professional

no worrying about waiting around or missing out on a hotel shuttle

easy parking under hotel, well decorated, welcoming, great breakfast, very comfortable

- hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

did not eat breakfast

location, room amenities, parking, staff, great breakfast

breakfast was a little lacking. mediocre.

the shuttle is easy and quick as well

to outlet mall and casino

free shuttle to and from each day for the five days was very helpful

east access to amenities, easy parking, great pool, so clean. excellent staff.

they even had free airport shuttle, would recommend anyone staying there to use it over taxi

laundry services available which was great - however in our opinion overpriced.

from check-in with ram up to the airport send off shuttle with claudio, they made us feel welcome and valued

gym required more machines and a more dynamic layout

clean modern new friendly staff comfy beds yummy breakfast close to airport, shuttle service

the breakfast was great, warm food, great selection very clean nice kitchen

that it was pet friendly, close to the casino & ifly, and the hot breakfast included

had asked for late check out till 1ish to watch the hockey game

pet fee $30, it’s the highest i’ve ever paid and we travel a lot so here it was a rip-off

the gym was excellent, and although there isn’t an on-site restaurant, the staff kindly recommended a

comfy beds. convenient shuttle to and from airport. helpful staff

facilities, clean rooms, free snacks, free wifi, spacious (room for suitcases), tv in bathroom - all for a great value (-)wifi went off a couple of times (-)free wifi cuts out a lot. (+) stable and fast free wifi (+)very modern new and clean.good quality and choices for breakfast. good wifi (+)new facility - everything was great; comfortable beds, clean, quiet, strong wifi, no issues with hot water or water strength (+) wifi is working good (+) free wifi, parking and bottles of water (-) i stayed in the airport rent-a-car parking lot where i had a wifi connection (as an iternational

set up shuttle for morning, wake up call, gave us certificate for a drink and breakfast

we didn't have time to use the pool on top

i had to go down a floor, along the hallway and then back up a floor to get to hot tubs and gym so a bit confusing and might have caused trouble if drinking

gentleman at the front desk was amazing he was so helpful and sorted our early check in and was able to answer any and all questions

very nice staff, close to the airport, free wifi, very good restaurant, free shuttle to the airport departing

spacious room, comfortable. bathroom was nice. great wifi. close to the airport.

wifi was not the best and connection to tv

i did like the method to sign in for wifi.

close to the airport, very clean with fast wifi and a great shower

great hotel. excellent pool/spa area. close to major malls and shops

we loved the beautiful quiet pool! much nicer than the one in the other complex.

parking is free and plentiful and hotel as well as room is clean

indoor pool and waterslide for the kids. gym.

parking was close and well lit

the kitchenette was not fully stocked

there is a kitchen that had no kitchenware of any kind

much to my surprise the suite was very clean and comfy with great amenities such as a full kitchen and a roku ready tv and a very swanky gigantic window

the description of the amenities is correct and the breakfast is ok

for some reason, the kitchenette is stocked with absolutely nothing, not even plastic/wood utensils

great breakfast, nice gym and pool

a larger breakfast buffet with more options would make the stay even more memorable.

airport parking,shuttle service

only offered alternative was to seek a shopping area with a laundry-mat

24/7 shuttle was great

did not like the fact that free wifi was only available for 1 guest ( all other guests in the same room who want to use wifi must (+) free wifi was quite fast (-)free wifi disconnected from my phone so frequently and i had to keep looking up my phone all the time

rooms were great. very good beds. breakfast was nothing special, but everything else was great!

breakfast offerings were fabulous

pool

having a full kitchen in our room

wifi was bad. hotel services not too friendly or accomodating.

grab and go breakfast, free wifi. didn't use pool but looked really fun for families!

bed not made up, no coffee in room, couldn t get wifi and staff couldn t help.

wifi is unstable. ac is too noisy for sleep.

wifi is frustratingly slooooow

really good wifi and internet

the wifi signal strength was good

staff are welcoming and informative the cash deposit wasn't too bad at 250 room was clean with wifi and discounted breakfast

was great, i didn't use the wifi so i cannot testify to that

microwave oven, kitchenware, good spacious size room and bathroom, good work/desk area, good wifi, free parking, large counter in bathroom, close by to shopping, gas & restaurants, non-pet

had to sign up for a memebership or something to use the wifi.

a bit run down. wifi was bad.

the wifi didn't work and the underground parking was extremely low.

couldn't get my tablet to connect to the wifi

wifi is terrible! the hotel has to do something about that!

wifi was very unstable on my portable (strangely enough no problem on the iphone) (-) wifi service is not the best (+) the wifi worked fine for me (+) when we needed assistance with the wifi, the staff came right to our room to assist with making the connection (+)great wifi close to the station indoor pool (+)great wifi. (-)could be more friendly wifi wouldn t work on a couple devices and they didn t have any resolution, had to call tech (-)wifi was poor in the room. (-)wifi connection is so so and air conditioning is too noisy.

nice hot tub and had laundry facalities that was great help

breakfast is ok

the only down size would be probably the parking situation ... hard to find a spot ....

parking lot space was on short supply, and parking spots are very narrow for a van or a truck

the pool is great for kids under 10 years of age

spin room, gym, splash pool, lounge

restaurant and bar were closed

it also has a bar if you want to chill which is open between 3pm and 10pm

friendly staff; very clean; spacious; breakfast is average; close to university of calgary; didn't use it but the hotel has a

the staff was very friendly and polite, and the breakfast was quite good

pool was down for maintenance, would be nice to have notifications stating this

there was a pool

breakfast was a bonus

great variety of breakfast selections. location close to lrt station. restaurants nearby.

clean hotel and pool

gym & pool were open (by appointment only) room clean & quiet bed comfy bag breakfast was

breakfast great. ! pool great ! room great !

clean, friendly staff. the pool was a little cold but th gym was perfect.

pool was awesome for kids … room was very big!

was very unhappy that there were substantial issues with the wifi

while something that the hotel could improve would be the stability of the wifi network, which was disconnected sometime

and location for family visits pool and slide, hot tub, salt water pools room

ned by hotel) just across the parking lot

pool was great and the waterslide was a big hit for the kids

pool and gym both small but okay

the breakfast was okay but needs improvement.

there’s a pool (with a small water slide) and a gym for those wanting some leisure/fitness time

enjoyed staying here i enjoyed the pool and the complimentary breakfast

the indoor swimming pool with hydro slide was a great hit with the kids and the make your own waffles at breakfast were so good

good restaurant and gym

gym was absolutely terrible for a new facility in a cold city like calgary

the room was clean and we were able to ask for a late check out.

gym had potential

lift was broken and the gym consisted of 3 items which weren’t in the best condition.

clean room, with basic hotel amenities, including a gym

kids running down the hallway loud neighbor's staying next door closer to the elevator - hear the

hallways and gym looks boring.

parking situation

was clean, tidy and they even accommodated my early check in which was very, very appreciated.