everything. staff. breakfast and indoor pool

laundry on site

the breakfast area is small for the amount of people that were present.

pretty much everything. lady who ran the breakfast was excellent, friendly and helpful!

there was a kitchen just right around the corner from the lobby desk

the kitchen area had a full size refrigerator and a microwave.

location was perfect and staff was very helpful and breakfast was good.

i was traveling with two kids and could not afford to go anywhere else

room was amazing w/ the surprise kitchen w/ dishes as well made the stay even more relaxing

i love the location! it's perfect. great for family trips and kids.

clean, everything worked, kitchen with all items needed for cooking and eating, super comfy bed

laundry was free

kitchen has coffee, tea and all was very convenient, including the 24 coffee and little shop to buy

laundry room and fitness center are sort of one in the same so it was pretty warm and moist in

free laundry for guests

parking lot needs better lighting

hotel was very crowded hard to find parking

no parking spots

not enough light in the parking lot for a women not from the city and have to park in the back and walk to the front and

parking, they were booked so i had to park quite a way to get to my care

mext to laundry room

the acac gym that was right around the block

allowed pets snack bar accommodating manager

i didn't partake in the bar or other amenities

location, clean, comfy bed, nice gym

to find staff to get towels for pool, bar was closed, but gave the illusion it was

rooms are family friendly studios with kitchen and separate living area

pool is a little small but none the less it’s a lovely indoor pool and outdoor grill/hang out

the breakfast had bacon instead of sausage and it was longer till at least 10:00 a

was beautiful on the outside and the inside i love the studio king size room with the beautiful kitchen and very nice sitting area

nice full kitchen

very nice has a small kitchen

was not stocked with the items that were indicated as provided for the kitchen

the kitchen water faucet was backwards, hot in right and not the left like usual

of the two bedroom was perfect for my stay, we each had our own room, shared a bathroom and had a kitchen to use to cook so we didn't have to go to restaurants

complimentary bar drinks and food at dinner time (soup, salad, hot dogs, tacos) and a generous complimentary

buffet breakfast and kick back meals, exceptional recreational activities (including the pool and gym)

buffet breakfast and kick back meals, exceptional recreational activities (including the pool and gym)

breakfast and the evening spread were tasty and well-stocked

was excellent, great hotel , comfortable, spacious, spotless , great gym, tasty breakfast and evening snacks

and go breakfast

my guest to have her own bed and we each were allowed to have our own space, while having the kitchen available in the room allowed us to store food and drink items that we

the rooms don't come with a full kitchen because there is no ovens just a stovetop

meal plan monday through thursday that includes breakfast dinner

i love how clean it is and having the kitchen area is amazing as well

fitness center was ok

location, very confortable and good breakfast

the pool was closed and need at least one large trash bag in the rooms and pillows doe the pull out

pool is nice

the pool was closed for repairs.

the complete kitchen ,and very quiet and clean,very good staff ready to help customers a+

i loved the kitchen island

breakfast and in-room kitchen was nice

the location was convenient, and i appreciated the kitchen facilities

is a full kitchen, refrigerator, and microwave, which is great, but my room did not have plates, dishes, pots

the employees are so nice all of them. like the kitchen

spacious room with complete kitchenette.

grab and go breakfast not bad , room was clean and they have kitchen stuff that very helpful

the rooms are spacious with full kitchens and the staff is awesome!

room was clean and spacious with great amenities such as full kitchen and ample storage

breakfast had great options and the staff was very attentive.

pool was clean as was the gym

hotel was very clean and looked modern. very good hot breakfast buffet. bed was comfortable.

the kitchen lady is so sweet i love her for breakfast time

check in was easy, rooms were decently clean, and the gym was a nice touch

the breakfast was ok. nothing great

the soap and breakfast

early check in

the hotel also has a nice swimming pool and free parking

clean, employees were very friendly, bed was comfortable and updated and the breakfast was probably one of the best breakfast i’ve had at a hotel

comfortable bed, nice hot tub and great breakfast

very frustrating and awkward given i had my teenager kids with me

gym was small, but still ok and has a tv.

from breakfast to the pool, everything was wonderful

the pool and gym were tiny but nice enough

the pool and the bed was comfortable

beautiful rooms, friendly staff, very clean, very private pool

the floor around the pool was very spiky and hurt our feet

the staff was friendly and we loved the pool

the pool was very nice

not enough waffle makers to breakfast people

some other cities in these same states have everything accessible already to use the pool and the gym and the spa

i loved everything but the pool an spa also gym area could be longer for adults

the staff and cleanliness of the hotel and rooms. breakfast was great.

the pool, hot tube, and gym were open and clean

their were many places to park in the parking lot.

like the parking on the place room was big tv ac great settings

the parking lot had small areas with glass broke in them.

well lit parking. close to my job. always clean common areas and rooms

parking i love the garage keep your car out of the elements very important to me.

com website states that breakfast is included, but in reality, i was surprised to find that there is no breakfast there; we

first night, they switched rooms to a handicapped accessible room, which was much cleaner, breakfast was non-existent and the coffee was terrible

i requested for an early check in as i have to attend a meeting in the afternoon

front desk stated that breakfast was included. well there was no breakfast only coffee!!

breakfast was very limited

breakfast was a lil lacking and my tv didn't work, but i was mostly there to sleep and was out and

good location. clean room. friendly. good breakfast tea.

free breakfast consisted of white bread, mil, one flavor cereal

breakfast was very minimal

breakfast was only 1 type of cereal and bread.

disgusting, every trash can on the property was overflowing, all the hallways smelled terrible, breakfast was a joke

place promotes continental breakfast, but it's just cereal and coffee

no room services at all shower problem (low flow) not good breakfast

poor breakfast

there was to be breakfast provided but there was nothing except cereal, a sweet roll and coffee but no sweetener

pool area was very clean and nice

old run down gym

we utilized the on-site exercise room and the laundry room

my grandson loved the pool

the pool. the laundry. the hvac.

breakfast was ok

the hotel was clean, comfortable and offers free breakfast.

was disappointed to learn that the outdoor pool was not yet open as i had selected the facility partly because of the pool

my room was located above the swimming pool on the 4th floor

forgot to unlock pool gate when pool was open ,people cound'nt get in or out easily

the breakfast bar was pretty good, but nothing spectacular.

breakfast was decent, was sad to see no bacon and pancakes

like the kitchenette (with the provided cookware, dishes and silverware) and layout of the room

the kitchen, the comfy bed.

breakfast was different daily

the rooms are barren and depressing, rust all over the bathroom, the kitchenette is empty, bare light bulbs

the rooms have a kitchenette but no utensils

it does have a complete kitchen, fridge, stove microwave

kitchen

cereal and milk because i clearly thought there would be silverware since there was a full kitchen

front desk provided all the kitchen items needed for my stay

breakfast had coffee and muffins.

price with free breakfast

the mini kitchen

on site laundry is reliable and accessible

breakfast

the hotel was close to the highway , they had a kitchen.

breakfast was good

great hotel with a kitchen for cooking and dishes provided

no juice for breakfast

parking

plenty of parking. room was clean. concierge staff was nice and welcoming.

good parking. safe location.

are some really nice touches in this hotel: starbucks on offer, fresh fruit water in the lobby, parking right out front

i also ran over a screw in the parking lot at the westin and ended up with a flat tire ud83dude11 ud83dude12 which could not be

the pool and gym

they have a nice gym, jacuzzi and pool, and a laundry room

pool was rated 100/100 by my kids

the 'gym' was a joke

it was a full suite for $--! and a beautiful breakfast. a fantastic experience

i especially appreciate that the gym is decently equipped; i worked out every day

it was close to my work place and had free laundry

kitchen suites were adorable!

i didn't get a chance to use the gym but maybe on our next visit - we will be back

perhaps a better mix of dishes and pans for the kitchen.

pool could have been a few degrees warmer.

great choices for breakfast

nice pool and jacuzzi

very good. nice varietyfriendly. of food for breakfast.

the pool the hot tub the breakfast was excellent.

they even have a guest laundry room which really does almost make you feel right at home while on the go

liked having the small pool available

no indoor pool.

only outdoor pool

pool wasn't heated as advertise.

toilet ran constantly the pool was heated but could have been warmer it would be nice if the added a waffle maker to the

clean, quiet, easy check-in/out. warm breakfast, secure parking, easy off/on i-95. great value!!

everything was clean and comfy after a long day on the road. breakfast was tasty.

also the breakfast, while

i enjoyed the whole stay. the breakfast was great and pool was very clean

parking was convenient

easy access to parking

located near richmond university. plenty of parking. nice staff

to family we were visiting ample easy parking very clean and comfortable room with a couch, desk and

easy off and on to highway good parking

only downside, breakfast didn't start until 6:30am, we had to hit the road at 6.

pool was open, clean and had toys for kids. breakfast had hot stuff waffles and eggs

plus the pool is clean and not so strong with bleach it burns

pool very small

breakfast was 8 out 10

love the kitchen amenities

the room i had also had a full kitchenette for only $92 with taxes

1 evelator, no breakfast, kitchen there but no pots or pans to cook with also no plates, cups or silverware why give half of

location and value. kitchen in room

property included a gym

the breakfast could be better.

indoor pool and hot tub was amazing and open until midnight

the breakfast choices

the kids enjoyed burning up energy in the pool after a long day of driving

breakfast was good just needed some meat on the menu

the breakfast was disappointing. not even any pastries to take for the road.

staff very friendly and bed comfortable. breakfast was nice with several options.

and the breakfast, is really good each

tub drains did not work properly hair dryer did not work ice machine did not work no breakfast not even wrapped breakfast

free breakfast lacked choices. they need to add more items.

staff is great, comfortable, and has ev charging

friendly staff, clean rooms, well kept swimming pool/hot tub & hot breakfast.

great location, great breakfast.

the breakfast was a let down, but understandable because of covid

welcoming lobby and breakfast area

acknowledge it until i had to get up and shower the next morning so i just washed up in the kitchen sink which was very

i wouldn’t be charged and she nicely said, i could cancel would be charged for the room and the pet fee

great room, comfortable, great kitchen area

has a kitchen and all assorted too cook too

love the kitchen just in case we needed it

clean and quiet with free parking

big rooms with couch, clean room and linens. guest laundry and offers weekly rates.

clean, option for late check out given, comfortable

clean, nice staff close to parks golfing shopping. guest laundry.

the pool was closed. the faucet leaked a little in the bathroom.

pool and spa were closed due to covid

bathroom and spa bath were fairly dirty.. paid extra for spa bath and was too dirty to use,

the breakfast bar should have a choice of bacon or sausage

the location was good, close to the interstate. the breakfast was great!

no kids running up and down the hallway

need to upgrade the fitness equipment, upgrade to netflix and other

had a room with a kitchen (sink, refrigerator and srove) but nothing to cook in and no utebsils or dish soap

had a kitchenette but it was not possible to use it as there were no kitchen utensils at all

funny smell in room, from cooking something in kitchen area.

very clean, nice facilities (gym,pool), room was clean and comfortable and roomy.

kids loved the pool

my stay was great the complimentary breakfast was tasty but very minimal.

room, great gym, good breakfast great opportunities for spending time in the lobby

loved simplicity of the room and the gym and check in

plus the listing stated free breakfast

the listing stated breakfast included

it said it was breakfast included but they didn’t have breakfast

no breakfast serv d.

no breakfast as advertised. rooms are dated. no facial tissues. no bathroom grab bars.

they accommodated early check in but rooms were below standard

the breakfast was hot and delicious

they had free breakfast

staff friendly, the breakfast was great; clean facilities

pet fee ($15) was reasonable

historical feel, convenience of accessing the building from the parking lot, scenery, the glen restaurant

parking was surprisingly difficult later at night as the lot was full and many other cars seemed to

don't have enough adequate parking spaces for the guests

parking lot proximity to the building. not enough parking.

kinda dark outside needs more lights in parking areas

only thing i can say is to extend the breakfast to 10 a

the a/c in the gym was not on or not working

i guess the pool area could have been a little nicer/neater.

great location for the purpose of our stay, the gym was well equipped, and the breakfast was good

of the staff were lovely and helped me with my late check out but a really rude white blonde lady with straight hair and glasses claimed that my

breakfast was quite nice, quick, and easy.

the breakfast not good

the breakfast was not great.

was a waffle maker provided for breakfast, along with other food, and this was an improvement over other motels in the area

they could offer more selection and variety of the breakfast that’s offered

hallways smelled a little dated and there is a lot of tile from the parking lot to the halls

very clean. very comfy. good parking.

convenient parking

parking should have more light to ensure secure feeling.

parking lot not cleared or steps free of ice

breakfast was good. location was great. nice area around the hotel. room and bed were perfect

it was close to the mall staff friendly breakfast was good they honored my room request

of ac on the first floor- breakfast area was humid and hot, and the gym smelled pretty bad likely because of the same issue

pets were put on 5 th floor

pet fee of $40 that wasn't on the website

the breakfast was not good at all need more selections.

the fact that guests from neighboring “double tree” hotel were allowed access to the hotel laundry facilities

pool was closed during my stay

room looked fairly clean. had a kitchen as promised and the room was fairly spacious.

location was great. the breakfast was very good

free breakfast was great however we did not know about it from any of the booking information and the

room were very clean guest service was nice convenient to walk to kings dominion pool was clean people were very friendly and a restaurant right in the

pool for summer

i love the complentary breakfast in the morning.

didnt like that the pool was dirty and i ask for it to be cleaned and nobody from staff did anything

pool was amazing

starting with a great waiting area equiped with a big flat screen tv in the lobby, nice gym room very well equipped, wonderful dining area, greatelly equiped, with greate quality granit

i came in town for a funeral for my nephew and they were able to give me a late check out

the staff is all so kind and thoughtful. best hotel breakfast!!!! the facility is super clean!

my family loves the pool, and i love the laundry facility

the appearance of the hotel and the pool.

clean rooms and pool

the pool

and comfort of the bedding was very nice, the on-site restaurant and bar was a nice addition to an ordinary outing

restaurant bar awesome

the convenience to the meadow event park

breakfast was spot on and coffee was flowing 24-7 they totally exceeded my expectations

only problem with the breakfast is they need more than one waffle maker

room was fine, however i booked with this hotel because i wanted the free breakfast and gym

pool was very dirty. gym was closed.

i was asking about the amenities, like the gym, pool and hot tub and was told that they were not being utilized because of covid

breakfast was a main reason for staying

sadly the pool was closed due to the rainy weather before the 21

breakfast was really good

extremely economical for one night, pet fee was very reasonable as well. clean.

my room was ground floor beside the elevators directly across from their main laundry , ice machine& vending machine

breakfast

the pool is for gods

indoor pool , gym bed comfy breakfast delicious friendly people great customer care

the breakfast was great

room spacious and clean, bed very comfortable. decent breakfast buffet.

i did laundry while i was there and the cleaning people took my hangers

need more clean the tube had a lot short hair it was nasty and they offer breakfast but it was only coffee and oatmeal basycly details clean

more options for breakfast but it’s still was great also someone left dominos food in the microwave it just

i didnt like how dirty it was in the room, in bathroom and in kitchenette.

the bathroom sink was clogged, so i used to kitchen area sink.