how close the parking was to the rooms

the bedroom was very private and faced a wall instead of the parking structure which i liked a lot

signs and the name of the place is nowhere to be found, except when you're already in their parking lot

the facility offers parking with a guard, fernando, who was super friendly, helpful and made us feel welcomed from the

parking was a little tight

parking distance and stairs to the villa are no joke, if traveling with handicap not recomendable

far way from the parking alot of stairs when you have kids and alot of luggage

parking too far from room

great location for our visit to puerto nuevo. easy parking system. the hotel felt very secure.

the walk from the parking was difficult - down two sets of stairs and then back up two other sets of stairs

like the price it was a nice little tiny home for me and my kids and husband to stay in for the night since we decided to stay one more day in mexico my kids

great location, ocean view really nice all l have to say we were all really happy including the kids we will be

have playgrounds for kids

good parking

plenty of parking

secured parking

security in parking lot

the parking was very bad

i loved the pool and the overlook of the sand dunes to the ocean

the pool was empty so my kids had fun.

the front desk ladies (am & pm shift), the waiters/waitresses and the restaurant’s captain and bar tender make feel welcome and are very polite and friendly

the bar was great , restaurant

spa did not have heat

waited over 1 hr for our breakfast more than 4 families gotten served after us when we gotten here first

the pool

the restaurant and bar were super yummy too

it was very relaxing and quiet when in the room and even outside by the pool

great pool area

pool waiters had great service also

i just loved how the parking is centered and u can literally walk to your car down stairs without a hassel

clean , courteous, parking, secure, breakfast was delicious , waiters were courteous

the property me and my family love how clean and very taken care of we are as guests also the parking is very safe

parking

everything was good,except for parking, need more space.

the pool, it looked way to green. maybe need to clean it more.

the pool was a little dirty.

didn;t have breakfast there

great breakfast. bar was very nice.

we ate outside in the terrace by the pool and it was beautiful

the food at the bar and restaurant was amazing

hotel has a restaurant bar great people, good food, and beautiful view

the lady in the lounge bar was rude

the food and service in the restaurant/bar was stellar

the restaurant & bar have amazing food & drinks

my kids liked the pool a lot of restaurants staff was friendly

the breakfast was good.

bigger gym heated pool

favorite part is that the pool is open 24 hours and is heated

my kids liked the pool a lot of restaurants staff was friendly

when you choose the breakfast included option it’s a really good breakfast

property does need a little refresher with the pool and hotel room decor but if you can over look a small pool and old decor- it’s perfect for a

the outside restaurant bar was really nice

room view room size room kitchen location rate $ tranquility

kitchen was old looking and toaster was not working

the view of golf course and location

the location and the parking

it has a good selection of amenities such as pool, gym, and a coin operated laundry

is way too smail for someone who's planning to cook and mot spend money at restaurant each day, gym is lacking in

i would like to have towels for the swimming pool

the room was big, like that it has a small kitchen and fridge

traveled with my mom and grandma and they almost hurt themselves getting in the pool because the steps weren't long enough

huge territory, ample parking, kids playground

beautiful spot great golf lovely scenery and very quiet.

room,quite,and the food was excellent a little pricey for kids but good

basketball court, tennis courts, golf, volleyball, pool, jacuzzi, a playground for the kids

room,quite,and the food was excellent a little pricey for kids but good

i liked the location cause it was right next to the casino.

breakfast was great

breakfast was included

there is a large retail center right across the street that has a bit of everything including a casino walmart & every other store or eatery you might want to

breakfast was excellent - surprisingly great

breakfast was a major plus for us

it was so stressful to be witinh with kids in

breakfast was so good

beatiful breakfast

have more breakfast options available

parking too small. not enough room.

love everything very clean, very comfortable queen beds, very nice rooms elevator, parking very reasonable price i stayed for 2 nights, this is going to be my hotel for now on

everything is secured from entrances to parking.. really clean and profesional service.

secure garage parking and spotless room

regular spot clean safe good parking very reasonable prices i recomend the hot dogs across from

the breakfast is absolutely delicious and well made

hotel was great and very clean rooms very great breakfast. i recommend this hotel

service, extremely clean rooms, and breakfast always hot and fresh

everything was ok ! especially the breakfast.

clean, good location, the breakfast delicious

i said very clean since i got to the parking lot

room service was great cleaning was great parking was

parking

everything. the rooms, restaurant parking lot

parking close to rooms

the place is clean, pet friendly and with lots of parking

day and night there is a very audible chirping sound likely generated by the parking area solar panel equipment

with parking inside, it felt very safe

was good , parking was easy and safe

close to malls restaurants casino. security guard was present in the parking lot. friendly staff

1 private parking space w/ curtain included

peaceful- private- near airport - parking- food near access -

and what i love more is that it has its own private parking spot and u don t have to walk a lot to get to the room just few steps away , unlike big

i really liked that it has a secure parking and entrance so you feel super safe

and on top of that you have an asigned parking space for your car

small parking would like designated parking.

more parking would be useful or assigned parking but not a major deal.

the location, the parking locations, the pool.

parking lot is complicated.

nice gym area

second time staying here and really enjoy my stay. the breakfast tops it!

was perfect, from beds/pillows to shampoo and lotion, the included breakfast was a plus, i have nothing but good great comments about you guys

gym was good, room clean, very quiet ++ breakfast it was ok staff very professional and polite

clean free breakfast gym access

staff, clean, new feel, location, the view, gym, great simple breakfast selection, 24 hrs coffee

this place was incredible. private parking garage under the room ..so cool

very clean, comfortable, air conditioning, self parking garage

was clean and stuff to help us was nice also, it's nice because it have he's own private parking you close the gate from inside plus they have service at the room if you wanna order food

secure parking, plenty of hot water!

you pretty much don't have to worry about parking

the staff was very helpful and parking is closed up (no additional fee for parking) (+) i really like the closed in parking lot it feels secure (-)parking (-)parking garage some what small for large cars. (-)parking structure was low and we couldn't get our jeep into the entrance (-)had read in a review prior to my stay about the parking being very limited (-)parking! we had to park across the street in the soriana parking lot. (+)my truck was safe in the underground parking garage the whole night (-)the parking structure is kind of complicated feels tight under there and it's small (+) the wifi and parking are included in the room rate

no room service

dosnt has room service.

the breakfast was outstanding.

the snack bar takes up too much space

is great, the views are amazing and the pool is beautiful

the location, the pool and the restaurant food

loved the facility and pool really enjoyed our stay here.

restaurant was very good. staff was excellent. pool was awesome.

pool and restaurant and the way the property looks however the inside of the rooms are basic and

was nice to have enough parking space for the cars, the staff was very nice and friendly

everything from beginning to end, it only needs more parking spaces

liked the basement parking

parking spacespace were a little tight for a ramirez 1500.

parking a little small and the entrance is not low car friendly

really like how parking was on site i could see my car

the parking was easy.

liked the parking, the ac, the price, the fridge and microwave in the room, i liked the key card for the room

they provided free parking which is awesome

the obvious cost under $50 us, parking right next to my room, clean facilities and friendly staff

breakfast was delicious and staff customer service above expectations prices and service was

nice pool

free breakfast was yummy

pool can be cleaner

breakfast was the best

the continental breakfast was delicious

no swim pool, and i wasn't told there was a gym

the breakfast was to simple . i was expecting eggs not a sandwich. but ok

needed a laundry room

breakfast was delicious and staff was friendly everywhere

the bar it was pretty quiet nice place to have a conversation

buffet breakfast was excellent !!!!!

great dinner and breakfast, sorry i could stay only one night but was on my way home and no time to see the sites of

only thing we didn't like was that on the website were we made our reservations stated : breakfast included but it was not, you have to pay an additional fee for breakfast

breakfast its always great and service excellent, i stayed here every 2 weeks and have no

breakfast and food are far better next door at lucerna

breakfast in the morning in lobby, with moises as server, excellent

we absolutely loved the remodel of the pool area

are doing remodeling on the rooftop pool and bar so it’s closed which is a bummer, maybe the price should be adjusted accordingly but

the pool was to small

the valet parking attendants and the taxi drivers were very friendly, helpful and accommodating.

was a remodeling going on, in the entrance hotel, ballet parking was very slow.

parking and no charge

the excellent service from the parking attendants 10 plus!

valet parking was a little disorganized , took a little time for them to get us our car but there was

it was a roomy place nice kitchen beds are small

no too clean and nothing in the kitchen was good to properly cook. the wifi is not good at all.

com the room i was showed was a good size and had a kitchen

pictures showed a full kitchen

booking the hotel, i was under the impression it would include living room and kitchen, but it did not

from parking the car there was an attendant watching the cars, the staff were helpful, the hotel room

parking space is a but tight but over all not too bad.

there is an underground parking garage that has 24 hour security

the staff was amazing and so was the parking structure attendant

parking is in the lower level of the hotel with a friendly attendant 24 hours

entry from the rear of the building

very clean, above and beyond with safety protocol do to covid-19. safe and secure parking lot

ample parking, large rooms, good breakfast buffet.

e parking lot)

have a small parking so you end up parking on the sides

breakfast and very nice staff

convenient to airport. breakfast and shuttle to airport. beds and pillows good.

i like how they offer free breakfast in the mornings really good by the way !!!!!!

unprofessional roomate was suppose be ready at 3 and was not ready til 4 then ask for late check out they say no plus never answer phone on the

big parking and the facilities were very clean. the included breakfast was taken to the room.

shuttle service to the airport; however, it was only in service at specific times of the day and

they say they offer shuttle service, they only do it from the hotel to the airport and not from the airport

we need to sit down and relaxing to finish breakfast

advertised airport shuttle bus doesn't exist - perhaps fault of booking.com.

very good fitness suite/gym for a budget-priced hotel

great breakfast.

the sound penetrated our room that sat above the gym and woke us up really early to a type of hammer sound

everything is nice breakfast was delicious

nice clean hotel, good breakfast

i didn't use any amenities besides the ice maker so i'm not sure how nice the gym, pool, jacuzzi were (if the hotel in fact had these amenities)

i love it all parking lots elevator great

parking is limited. shuttle only drops off at airport.

just a view of a parking lot from the room

good and secure parking

safe free underground parking

early check in, friendly staff, parking, comfy bed, good water pressure, complimentary drinking

beautiful hotel and great room. very good gym as well.

great, close to all good restaurants and the bar and live music at the hotel.

restaurants and bar has everything you'd need, and very good breakfast buffet

location. location. location. they accommodated a late check out

very centric and love the bar ud83cudf78 in the lobby, very convenient.

bad to say everything and everyone were great very affordable to stay there there's plenty of parking and safe location close to alot of places to go shopping, eat , pharmacy's, markets this is

good but little parking sometimes

ample parking. cleanliness

low parking availability

i loved how there was so much parking & that the pool was clean !

don't have a free a breakfast it said when i booked, lady said they remodeling the kitchen but i didn't see nobody

breakfast issue: my booking included breakfast, which was prepaid; however, i was informed that

sewer gas smell and breakfast was not provided

parking is tight

hot water, towels, cleaning, parking, etc

parking it is hard to maneuver. the new bar needs to have menus in the room.

they have a security guard on duty, parking on site is safe, many things are within very close walking distance for shopping,

very clean and was overall very clean , hot water worked, ac was amazing, bed comfortable , parking was secure

the location, bar and breakfast.

the location, bar and breakfast.

breakfast was great

breakfast was really good and the service was excellent

great restaurant and bar in the hotel. prompt service accommodated my needs (ie ice for bucket)

during the week great value , free parking , free breakfest

breakfast was very good. convenient parking.

helpful people and the place was clean love the decorations valet parking very fast

it is centrally located with parking for over-sized vehicles

the parking could be a little better.

restaurant and bar closed

older rooms need upgrading. the associated restaurant and bar were closed.

the bar is still closed.

there is a attached restaurant and bar with a very nice balcony with a view

no restaurant or bar as both are closed at this time.

away from dt noise. good gym, better quality, maintained machines.

good gym.

there was no free breakfast, i think.

they force valet parking, and everything left in my car was stolen

no parking

they have valet parking so you dont have to worry about parking

valet parking guy crush my car, hotel didn't take responsibility, they let me by myself on the police

parking