better parking

areas could use some improvements, parking was a bit tight but overall it was a decent place for a one night stay

exterior looked worn & old. parking is difficult. must parallel park near rooms.

property was close to final destination. great parking. easy on and off the highway. very quiet.

limited parking

jacuzzi was on point nice and warm put the pool was freezing cold, the staff was polite and the breakfast was good

enjoy the room and the beds were exceptional. breakfast served in the morning was excellent.

also the gym equipment did not work

specifically stayed at this hotel for pool, it was closed and so was gym

maybe upgrade the gym facility.

and i appreciated the pool being open

room was nice, didn’t care for the combination bar door closet/ bathroom door

they love our sweet dog and the breakfast is yummy

to virus, breakfast was very limited

pool and hot tub great

i like the indoor pool, gym, and laundry room area

we used the gym and although it was small it included just what i needed to get a good workout in

and my wife and i enjoyed our breakfast

workout room doesn't have a mirror and the pool shower was just a cold dribble

did not like that the pool was not open yet.

the staff was very friendly and cheerful and there was plenty of secure parking for my bus

also the road construction made it very hard to get into the parking lot

i should have known something wasn't right when there was only 1 car in the parking lot

ongoing construction of other rooms had dumpsters in many parking spaces

the parking lot was lit when i left at 9pm

quiet night and breakfast ready early morning.

i wish the room was carpeted and more breakfast options.

breakfast was nothing to speak of

the breakfast options were minimal, but actually sufficient for me and my daughter

the breakfast was only served until 9:0am

the parking

owingly hiding license) and then when exiting the parking lot, sped out outrageously

no parking

parking was limited in front but not too bad of a walk.

easily located, plenty of accessible parking, clean, smell good

slammed their door all night and their kids kept running in the hallway knocking on our door

property was clean , and the little restaurant bar was good

we asked for a ground floor room as we had to carry two kids and the staff member was very helpful and found us the last room

bar in the lobby open at night if that's your thing

great wifi, swimmingpool, breakfast, big room and nice bar and people!

would be a 10..but ....no pool, no hot breakfast or coffee in lobby

kitchen was well stocked and the kids loved the tv

the breakfast had good options

the kitchen is well equipped

location was great staff was overly helpful and the breakfast was fantastic

we each had our own bed, a seating area and a very functional kitchen area and shared bathroom

breakfast

was really hoping that the pool would be open

more hot food choices for breakfast.

breakfast was great

breakfast was very good everything was fresh the room was clean the bed was very comfortable

breakfast was terrible i expect waffles eggs orange juice apple juice like the old days when it

the breakfast selections could be a little more diverse.

breakfast available in the morning

missed the continental breakfast feature that was temporarily closed do to covid 19 but glad to know our safety was a

parking was very convenient and free, and there was a mini fridge in the room

parking is easy

getting into the parking lot is a little tricky

free parking

bright, well lit building and parking lot. clean room. price. good value.

cleanliness and comfort of room. free breakfast.

did not eat breakfast.

the rooms are large with good and comfortabel beds a nice bathroom. the swimming pool was great

the breakfast was amazing and anna was wonderful

staff is nice and respectful, breakfast was great , room was clean and comfortable no complaints

good breakfast. the place was really clean.

breakfast is well enough, clean room and stuff

booking communicated with the hotel that i wanted a late check out and when i arrived it was confirmed

breakfast every day had so many choices and was very delicious

near shopping and casino also near va center

also, the kitchen man deserves extra praise

not being able to have an alternative to the pool/jacuzzi and gym amenities, yet the pricing stayed the same was a bit disappointing

very responsive kitchen and front desk staff

good complimentary breakfast

tv was poor. bad reception. not a big deal. kids everywhere! teams and large groups.

for an example, i had to come down and ask the front desk if there was a gym, in which there was

the gym

i liked how clean it was and the breakfast in the morning and i was able to do my laundry

pool was not open- why ? i chose it because of location and pool !!!

friendly staff, clean room, good breakfast. outdoor pool was nice.

they allowed the kids to run and scream in the halls all day and night

the pool and the different areas we could go realx at

the ventilation didn't work, and the laundry facilities were closed because of broken machines

the indoor pool is closed, there is no complimentary breakfast. the bistro close at 9:30am

laundry left outside my doorway all night

first night was good,the second night the people above us kept me up ,kids running back&forth two and three in the morning, adults having a get together laughing loud

actually feared for both my safety and my kids safety

about this site at all everything was a mess especially the laundry room and the staff have their kids with them at work they live in the hotel, very loud and

basically not a place you want to stop with your kids at all

all night long i heard dogs and kids…so many truckers, bums, seems like a trick spot, saw plenty off cops on the property in and

having a sink and counter space for my kids and room to walk around in

kitchen and laundry

only issue i had here was the complimentary breakfast setting

that it had a laundry facility.

not a great continental breakfast!

mini kitchen

it was clean and they made you feel welcome. the breakfast selection was great.

easy check in, friendly staff, clean property, good breakfast. pleasant view

clean, convenient, good breakfast, good stop over place.

location, staff. breakfast bar.

the breakfast buffet included with the room as great

everything, breakfast

there were basic coin laundry machines around that i didn’t use but

lack of breakfast and gym

dirty dirty with a gym full of black mold walls

i only say that because after you eat breakfast though want to shower and relax for a little bit

there wasn’t anyone to monitor kids at the swimming pool.

the breakfast could be a bit better with more selections like yogurts and more cereals

kids screaming in the pool past 10pm

breakfast was good

breakfast was excellent

kids up all hours of the night, yelling or selling drugs

the school age kids in the parking lot yell and cursing

there were other guests smoking cigarettes and marijuana on the balconies and kids riding scooters in the parking lot after dark

to many kids running around

clean room , staff no pet fee

gym looked nice and so did the pool

breakfast is really good. plus having pool a plus with nice workout area. location is great to.

the breakfast is great and location is very convenient!

vending machine variety was pretty basic. pool was ice cold

helpful staff. nice breakfast. comfortable bed. great location for new castle historic district.

the breakfast was awesome, and the hotel staff was very friendly

good breakfast

gym and the room

it’s always perfect breakfast was good

breakfast was hot and well stocked

it’s alway what i expect. miss the free breakfast.

great breakfast. friendly staff.

great value. i wish they would bring back the continental breakfast and open the gym.

had a spa tub which was great but it needed some

the staff was polite, the room was clean and the breakfast was good.

the kitchenette in our suite had an ice maker in the fridge and even a dishwasher

location and staff were very friendly. small gym was adequate and a good supply of free coffee.

it was nice to have a kitchenette. beds very comfy.

i appreciated the kitchen and cooking items. was very easy to make a meal. bed was comfortable.

was a kitchen with fridge, microwave, coffee maker, dishes and silverware

parking was limited

no worries about parking

staff was very nice and always trying to help you as free parking and its own parking lot

parking and the comfort of the hotel the staff were friendly and helpful

parking lot

beds and the wonderful breakfast

was a very funky smell in my kitchen (think cat urine)

was intact will go back here anytime and the kids really enjoyed there self breakfast & all pool fitness room and on spot laundry

laundry was close, sorry

•there was not laundry detergent for sale

mattresses in the parking lot awaiting pick up.

location was easy to find, with plenty of safe well lit parking

i liked parking right in front of our room

the bed was comfortable and parking was adequate

it's an inn with doors to the parking lot so you can park close to your room, and though it's on a main road, the air

the pool was amazing and breakfast was also good and complete

everything was good ,staff are friendly,good breakfast,very clean room nice pool

everything was good ,staff are friendly,good breakfast,very clean room nice pool

the pool being closed

the pool was amazing and breakfast was also good and complete

indoor pool

amenities including the pool and breakfast spread and the offer of hot soup, hot coffee and hot cocoa

friendly front desk staff. great breakfast.

pool was closed

pool closed

swimming pool was postage size and the experience was ruined by a family of 6 kids jumping in and being rude while the so called parents just sat there watching

breakfast, room

she treated our kids with disrespect and then did the same to the parents

a better gym area

got in later than plan with my pet…quick registration and was impressed with room…

they have guest laundry which is nice but no breakfast

location was great. no breakfast

no breakfast

a couple of places for breakfast right there if you wanted to be up and on the road quickly

no breakfast included. (covid 19 rules in place)

there was no breakfast at this location but golden corral was only a 2 minute walk

nice all around accommodations, good value for the money with a decent breakfast in a quiet area

very friendly staff excellent value with breakfast included. clean and well maintained hotel.

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

due to covid, not many places provided hot breakfast but hyatt surely didn’t disappoint us

just wish that we had microwaves in our rooms instead of going back and forth downstairs in the kitchen area to use one microwave to rewarm food

eggs, hashbrowns, tortillas, various breads for toasting, multiple cereals, yogurt bar, several ice-cold juices

staff was wonderful the bar was cheap prices and the view was wonderful even for it to be in the city

we participated in a walk at frawley stadium, which was right in the parking lot

parking

the parking setup

broken glass in the parking lot between cars....in a couple of different spots.

great location, easy parking, staff was nice, bed was comfy.

great location for parents & friends of universal students & plenty of parking.

in day at udel, convenient, clean, friendly, helpful front desk, starbucks breakfast, parking

bagged breakfast could improve.

more help at breakfast. see above

in day at udel, convenient, clean, friendly, helpful front desk, starbucks breakfast,

parking was easy and convenient

parking was kinda catch-as-catch-can = no defined parking area

there were no parking spaces - just had to park on the driveway

breakfast in the sunroom was delicious!

great breakfast! wonderful hosts!

rooms have been renovated, beds are very good. laundry facility is excellent.

wasn't much for the kids to do once they weren't allowed in the pool any longer

clean,quiet,breakfast, laundry and pool

it was very confortable, they give us a room inside near to the pool, very good for the kids

clean,quiet,breakfast, laundry and pool

our experience at the spa was wonderful

the bar stock was also limited as were the mixology skills of the bartender so you may not be able to

the room really a junior suite was spacious with a separate bedroom, living room and bath

the spa at the inn looked well-appointed in passing, but i did not have an opportunity to use this

a big hall with a bar and funky antiques

it was 1 night stay so it was fine a little old but does the job for 1 night and easy parking

the entrance from the parking lot was really dirty

you have to pay for breakfast. parking lot was very dark and scary, due to me being handicap

easy parking and quiet room

parking, quiet location , clean, plenty of outlets and charging areas, comfortable beds and pillows

the fitness room was open and available 24/7

great location loved the fully stocked kitchen

the beds, bathroom and kitchen felt like being at home

pool was small, the cleaning staff needs to do better they clean on the surface

noise out our window near pool and fire pit

pool is badly in need of updating

this resulted in being diverted to the pool entrance which is not convenient for loading and unloading luggage

the bed was very comfortable. pool was also nice.

the pool wasn’t open had to use the other hotel pool

pool was closed

breakfast was great, they had so many options, super clean, and everyone was so nice to our three kids

was a little disappointed with the breakfast

breakfast was good and the inclusion of the paper plates was awesome as it allowed is to grab and

hot breakfast was fantastic

regarding the breakfast service, i would appreciate it if cold meats and fruit were available.

the courtyard, balcony, hot tub, and pool make for a nice leisurely stay

were no towels available at the pool/hot tub and it was closed for a few hours during my stay

chlorine in pool was especially strong.

the bar area and food was very expensive for mediocre food

very limited gym equipment, poor ventilation in the gym room

the room has a kitchen with a medium size refrigerator, a small living area with an extra tv

something on kitchen floor

no bottled water in room or lobby. pool was closed

spent a lot of time at the very nice pool

indoor pool

parking and location was exceptional because it was not in the business district

parking lot,one way in one way out

person harassing me in the parking lot

free parking

the parking was free and there was a lot of space.

was good especially the breakfast

breakfast buffet was on point

i asked about a late check out and didnt agree so i hung up

good breakfast including diy waffle machine

just wish the inside hotel was open for morn in my coffee/tea breakfast. but understand.