staff, cleanliness, breakfast

the kids love the pool. and the free breakfast is wonderful.

paid for full kitchen room but did not receive any kitchen

we had specifically reserved a room with river views, double beds, and a kitchenette

when we requested towels, we were told there was an issue with the laundry — maintenance staff had used available towels on the floors, and the remaining towels had

it had a balcony, microwave and refrigerator. easy parking. walking distance to downtown.

it was close to downtown. the only thing i didn't like was the parking lot was a little icey.

free parking

is great for downtown, parking is good, rooms are spacious and modern, traffic is not bad on that street so it's easy to

great parking lot size for downtown

) and the parking was horrible

could have more parking spaces.

the icy parking lot only downfall

parking lot was a little dicey

there could be more parking

modern gym

the gym is big and very well-equipped

big rooms, excellent gym, coffee always available in the lobby

good bar for dinners with fox news and bbc

the front desk didn't know about the hot water dispenser in the gym and instead pointed us to the one beside kitchen which is painfully slow

great staff, nice and helpful. clean roo, shared kitchen and bathrooms as well.

was clean, inexpensive, and i was able to do my laundry

white sheets had some spots and the kitchen floor was a little sticky but otherwise very clean

the nice kitchen of ingra house

kitchen was fantastic, and the rooms were perfect for my needs as backpacking camper

it has a friendly family atmosphere and an excellent breakfast which puts best western to shame

the situation is slightly out of town but i don't notice it because they operate a shuttle to and from the airport 24/7

big family rooms with little kitchen or microwaves and fridge

no supplies in kitchenette

the shuttle rides to airport and downtown were so convenient and

laundry on site

laundry is open 24h

cleanliness, having laundry facilities on site, close to shopping area to get needed food items, friendliness of staff,

was clean the beds were nice and the kitchen area made it some much easier to cook a home cook meal on the go and i love how big the

laundry was $4.00 a load.

great breakfast

kids came in the gym while my husband and i were working out

very fun and cute hotel, loved the library with the pool table and the gym.

staff were friendly and the rooms were very clean the breakfast was really good and so was the room

large room. comfy bed and great breakfast! also pool was good , my kids loved it

the laundry was a little expensive

was noisy kids running and banging on my door

the room was clean and comfortable. breakfast was great. food was hot and plentiful.

great place that doesn’t charge 100 $ for pet fee 25$ is reasonable

more fruit choice at breakfast

the homeless individuals went to the kitchen area and filled their pockets with fruit and other food items, then departed without the

loved it was a brand new facility, i loved the breakfast area, i loved the location, and loved the friendly staff and helpful staff

great kitchen and the in room ice maker

very clean. gym was great. free laundry.

very clean. excellent complimentary breakfast with great choices.

everything was clean including the pool. they had nice staff!

has breakfast nd a swimming pool.

ok; i was hoping they’d have biscuits self laundry was a plus

comfortable bed, fresh breakfast and lots of choices, clean pool and hot tub, friendly staff!

the staff are wonderful and the breakfasts are great and change a little every day.

they have a kitchen where you can cook your own food too if you want

there was plenty of coffee in the morning i know you said the small kitchen for cooking

wifi is good and has a little common area to hang out in, the kitchen is clean

that have a kitchen, but with not to much things on

the common kitchen area is well equipped with access to fridge

love that there is quite a selection at breakfast

full kitchen was perfect and the rooms were nice and spacious and very clean

we enjoyed gym and swimming pool

would be nice if you can add a pair of scissors in the kitchen

feel, two wonderful bedrooms with their own bathrooms, comfortable beds and well stocked kitchen

the hotel provides a simple breakfast and a free shuttle service to the ted stevens international airport (which, is only a convenient 10 minute

laundry facility available

guest laundry on 3rd floor in building with no elevator

from the housekeeper, maintenance, front desk, dining room staff and shuttle driver have a nice pleasing personality and accommodating

no trash bags, no place to keep dirty laundry

parking lot not big enough.

anchorage is a very diverse city so having security watching parking lot was very comforting

very relaxing stay. good parking. breakfast was good. tv selection was very good.

the parking was free, and it was easy to get into and out of the property with our hired car

the hotel offered free parking, free internet and a free airport shuttle

the kitchen stove had food stains and crumbs

would not let me use a credit card or put the change needed for the laundry on my bill

puffin inn has an airport pick-up shuttle bus that took us to the hotel

was only one laundry facility available located on the far side of the hotel

shuttle service, friendly staff, room was cozy, yet spacious

breakfast was valerian, and two of our four gas got upset stomachs after eating

very easy to check in, free shuttle from and to the airport, free breakfast

the shuttle was excellent

the front told me k could do laundry

location. shuttle from airport, bus stop nearby. friendly employees.

a small amount of dishes in the kitchen would be great but it wasn't an issue for us.

the laundry facilities are clean, too

laundry facility was nice and convenient.

shuttle unless you request it 24 hours in advance

room was great. had kitchen facilities but no dishes. would stay here again.

breakfast, internet, shuttle and friendly service.

staff friendly , shuttle is very helpful

they said the pool was closed.

nice and clean pool was refreshing

they did say we could be shuttled to another hilton to use their pool and while i appreciate their ability to do that it

staff were superb......close to airport. lovely hotel with bar and restaurant...ideal for me!!

we could hear the kitchen throwing away glass as we were trying to go to sleep

i was very happy with everything. they have a very nice restaurant, and a bar at the property.

having laundry facility available after cruise was a nice plus

100$ for a pet fee is ridiculous we will be unable to stay there again

bar area had good food and beverage

gym and location

clean, newer, hard surface floors, comfortable beds and a nice shower and a decent breakfast

no kitchenette, microwave in room, or stovetop as promised

drinks at the bar are over the top expensive!

was nice to have the hotel shuttle to take us to and from airport

convenient location near airport with prompt shuttle

there's kids hand prints

their teenage kids were in the hall talking on the phone being loud

breakfast was good, sausage was very moist and delicious. people at coffee bar were super.

ideal for airport , plenty of parking

location near airport and plenty of parking

it is right next to the alaska park parking area and the closest hotel to the airport

view of parking lot. smokers outside my window.

unsupervised back parking lot

no clock in the pool room

at least a continental breakfast should be available for the price

breakfast is made to order

early check in allowed very friendly front desk staff

shuttle service is

the breakfast was delicious!

good laundry facilities but a little expensive

fire alarms went off at 5 in the morning, the pool and gym were both shut down

the pool and hot tub were not working so that was a problem that we encountered

the airport shuttle was very handy and the breakfast had great variety!

breakfast was great; real fried egg, sausage patty, and cream cheese on a toasted english muffin

some distance from downtown but on-demand hotel shuttle available

room too small 4 people in a suite the kids had to go into our room to use the bathroom and the pull out couch blocked the living room was

yes, front desk was great, but it was a 15 minute task to get outside breakfast

not having what was needed in the room like kitchen supplies.

wonderful staff; excellent room layout; welcoming entrance; nice pool and fitness center;

are not avaialable with no expectation time frame eg stove top cooking and change for the laundry

gym, pool, pets allowed and they even provide dishes and a good size

location. gym.

laundry facilities on property exercise room they placed our rooms near other family member’s

the shuttle bus picked us up in midnight, really appreciate

no shuttle available on arrival.

very hot laundry room that needs venting.

the breakfast offerings are pretty sugary.

we were a couple of minutes late to get on the airport shuttle and the gentleman at the desk called it to come back and get us- so helpful

helpful friendly staff; good rooms and facilities; parking.

outside parking lot was filled with wandering people and didn't feel safe

free parking

they have a large and free parking lot dedicated to their hotel guests

parking was too small, way over capacity in the pool area, dirty, room was dirty not property

clean room. breakfast included. comfortable bed. excellent

00 per day pet fee

nice breakfast, great value

i also loved that the pet fee was +$20/day i would definitely recommend staying here if traveling with a pet

people who worked here were really great and helped us do early check in due to a late arrival

the laundry room was able to fit my weeks worth of clothes, a big plus

close to the airport, had an excellent shuttle service. close to shopping and dining.

deep tubs, location, shuttle from hotel

it was so close to the mall, and the shuttle driver and front desk gals were so nice

they dont stock the fitness room with towels or clean out the trash in the fitness room

laundry room could use a refresh

i enjoyed my stay! breakfast was good !

great breakfast

location, friendly staff, great breakfast.

location, view,breakfast room friendly staff

the staff and having the bar downstairs was my favorite

a bar hotel

awesome place to stay for a couple nights. bar and restaurant are excellent .

above a bar so constant loud music heard 9am - 10pm+

the restaurant and bar had excellent food and drinks

the hotel needs to have room service including bar service.

experience in the restaurant/bar was not good. we were greeted by a server in the bar with

really good restraunt with full bar on site

had to go to the bar several times to just get drinks

the bar was cool but wasnt all that

breakfast was good, came on time straight to our door.

the continental breakfast delivery

breakfast was okay for a little drop and go

the host made sure to provide our to go breakfast at a very early hour as we had plans the following day

loved that they bring you a breakfast box in the morning