the heated pool was really heated and was at a good temperature

the breakfast was great!!

the room was beautiful and the breakfast waa a delight

the breakfast could certainly use a makeover!

benefits of being there, late check out, no problem extending stay for another night

liked the large amount of food for breakfast

check out time. and the breakfast. beds are not soft

loved the kitchen area

manager said staff was friendly, polite and helpful especially the lady who is the head of the laundry and cleaning she made my stay at the hotel very comfortable thanks to

resolved while doing so i heard my door open and heard two people enter into a employee only laundry mean while my door clicked locked as i approached it due to the slow close for it being

staff was very willing to provide ice from the bar but sometime that resulted in a long wait while other customers were being helped

breakfast

the room was very clean, breakfast was good.

guests left trash in hallway. no on site laundry facility.

were messing around in the gym which is open 24/7

location helped me with my special needs requests and early check in a bonus!!

laundry services were not complimentary

very stark room. metal bed tired kitchen.. more like barracks or summer camp

there were roaches on the counter of the kitchenette

it is very close to the kitchen

staff very friendly and professional. easy late check out.

so the kids were dicouraged

amazing real breakfast foods, amazing staff, pool table was fun

smelled like urine the sofa bed was a full but the mattress looked like a twin it was so thin my kids could feel the springs we could tell it hadn't been cleaned because when we opened it up there

the only negative was that my kids said the pool was a-little too cold for them.

gym also was clean

the laundry is overpriced and the rooms are substandard and too dark

need hot breakfast

the breakfast was not too good.

laundry dryers were mostly broken

laundry room

i had 5 people in my room and was only given 2 towels at one point because they said laundry lady had an emergency

the room smell wasn't that bad, but the hallways smell like dirty laundry

the laundry upstairs has no ventilation and steamed up so bad you had to fight to breathe once the

pool was very clean and offered ample seating

small gym. price could have been better!

i like to go to the pool and hot tub inside the hotel, but in this one, they don't have

breakfast was ok, could have been better

we also did not know the pool was not able to be used until we got here and that is something that should be on the website

the room was outstanding,, breakfast was great.

children yelling at pool right outside window

breakfast was delicious

no microwave in the room. it was not convenient. the breakfast was not enough options

everything was great, clean, nice breakfast

the breakfast, room, pool table, parking, and the staff customer service.

liked the location, parking spaces, complimentary breakfast, cleanliness and the customer service provided by the staff

the pool the kids enjoyed a little too much chlorine

location, laundry services and price

facility amenities such as pool or guest laundry were not used

there are no cameras or parking lot security

parking

also i would get lucky n get a parking spot right by the side entrance and couldn't get in

the location it was in. free parking, and easy access to the building

they should be adjusted to shine in the parking

she put put food early and it was cold/stale with no replenishment thru the breakfast hours unless something ran out

free laundry is such a plus

and it is free breakfast

they have also guest laundry where you can wash your clothes

breakfast was great

parking lot floods

how close the parking was.

the staff were kind and friendly. the breakfast was hot and delicious. parking was plentiful.

parking lots need resurface

did not like the parking situation

trash everywhere , trash cans over flowing trash in parking lot

very clean, easy access and parking

my only complaint is the insane parking garage prices

also had plenty of parking

free and bountiful parking

it was too chilly yet for the pool but it looked nice, clean, well-maintained

breakfast excellent. early check in was possible and accommodating

the deposit and late check out. the room was also extra clean!

room interior, the hotel facilities & the pool area were very modern & spacious

the breakfast was great

there was a lot of space. the bathrooms were nice and having a kitchen was great.

also there was a gym at the facility ,for of course a small fee

check people in, do laundry and clean the halls when people made a mess

the kitchen had more cabinets that most apartments

kitchen

gym area too small

needed an early check in and they were able to accommodate

the beds are too high ( for small kids)

a room upgrade - nice suite with spa tub, staff was freindly and attentive

breakfast, clean and location was great

offered breakfast in a very small area which only seem to hold 4 or 5 people at a time and not chairs

we never stayed for breakfast so i can’t answer on that as we had to leave early in the mornings but i do know it was

online, breakfast supposed to have been offered

my favorite breakfast so i can’t rate the hotel breakfast

no breakfast included, only coffee and juice

the pool

we did not eat breakfast

the breakfast could of been a lot better terrible breakfast

breakfast was so so

we entered the lobby during the afternoon, we could smell the chemicals from the indoor swimming pool

nothing really view was parking lot but not sure that could be helped.

convenient parking, bed comfortable, food delicious, check in and out fast

we also liked the amount of parking that was available

plenty of amenities, quiet atmosphere, plenty of parking, and spacious/clean rooms.

parking is easy and the location makes it easy to

didn't stay kids up and down the hall

man was beating on the room down from us threatening to kill the woman and her kids over money

i believe there is a laundry as well, but i can't verify that, personally

kids were screaming and running around in their rooms all night, called and complained multiple

after a long day i had to wait to have the battery replaced before i could get in, meanwhile the laundry room next door was flooded from an overflowed washing machine

also very nice clean pool and laundry facility

arrived early and we were able to get an early check in with no problems

i also liked that they had a laundry room for the residents use

i loved the fact that there was a laundry room to do my personal laundry

the location was good and the breakfast was great.

a nice hotel staff was great breakfast was lovely close to everything had a kitchen bed was

the kitchen did not have vessels and dishes though there was a oven microwave the cooking range

location near the old town. comfort. clean. staff, especially the lady at the breakfast.

everything breakfast was great

did not get breakfast

they don't serve breakfast and their rooms aren't that clean

no breakfast.

did not like the small variety of breakfast

breakfast facility pool was not in operation tv was not working properly had to get maintenance to

also no laundry as advertised

we payed to for early check in and whe we got to our room to our surprise there were a couple doing adult acts in

was good but i got to the property after emailing them days before and requesting an early check in but was turn away to return

no laundry facility for the guests, no breakfast in the morning

early check in after driving 10 hours

had mini fridge and microwave for guest convenience and large parking lot

better to sleep in the parking

the only thing i did like is that there was parking available.

alot of people going in and out of their rooms and cars just driving in and sitting in the parking lot

people laying in the parking lot owners family i believe going thru bends of stuff in there car yelling screaming kids

promised breakfast but didn't deliver

breakfast could have been better.

breakfast is ceral,mini bagels,frozen waffles

breakfast was not included but in the booking it says bfast is there. mis leading

little run-down place not even tea for breakfast

pool was clean

was spacious for my family of 4 with a couch for our kids to split up and not have to share a bed

we like it cold ud83eudd76 ud83dude0e and a larger pool …but honestly it was a great stay

the pool was not as clean but since i don’t use it i didn’t mind.

the breakfast, pool, and gym were great

was great staff was to love the breakfast also the staff told us about thing we could do in area before we went to the jazz

they didn't have a gym

pool was closed

no elevator, i have 2 small kids plus luggage and to use the elevator would have been nice

bed like a cloud, good continental breakfast and friendly staff.

clean room, excellent breakfast, good gym and nice pool

able to control thermostat. great breakfast. comfortable bed.

breakfast food was nice

very cheerful breakfast staff.

great breakfast, staff work hard to keep everything stocked - a quality

the pool was closed, but i understand that.

i have video of her threatening to hit me because i asked for a late check out

staff member unprofessional and left her kids in pool unattended while she worked.

only negative about the stay is how hard getting a late check out to noon was 15 mins prior to checkout we were being asked if leaving and then would

it was kids dity

if you went out at night it was hard to find parking when you return.

the rooms could use a little more cleaning. the parking needs more lighting.

parking can be challenging especially when work trucks and trailers take up 3-4 spaces each

back parking lot not lit very well

trash was everywhere in the parking lot

did not have access to the breakfast bar or anything of the

the pool wasn't open.

prices in the snack bar were outrageous

pool area was nice and parking was easy

my husband was happy with the fitness room, despite it being sparcely stocked with weights

laundry room is free to use for guests of hotel which is rare and great to find

i.couldnt use the key for the laundry room

accommodations were great with kitchen.

very comfortable bed, cleanliness of room, adequately stocked kitchen, peaceful & quiet

the full kitchen was a unexpected bonus

trash wasn't taken out under sink in kitchen when we arrived.

the breakfast was large, hot, and a welcome start that is harder to find when traveling during the

room needs more kitchen items like plastic bowls, ice bend in the refrigerator

the pool could've been a bit bigger

there was an indoor pool, fitness center, washer and dryer, as well as grills outside if you wanted to grill

staff, cleanliness, staff keeping up with traffic from the pool area mopping up the floors instantly and placing caution wet floor signs

room ,gym and breakfast are ok

it snowed this week and it was super nice to have access to the indoor pool especially with the cold weather

the breakfast could have been a little better, the egg and cheese omelets were a little burnt.

and clean, great location, friendly staff, breakfast, well lit parking lot, indoor pool and gym, security entrances and access areas, well lit

the staff was very helpful, and it was nice to have a small gym available

friendly staff, kitchen had everything we needed to cook and clean

clean place hard floor (unfortunately too dark giving the room an overall feeling of darkness) gym

a good location , the staff was excellent breakfast was good

the breakfast was horrible! only had coffee and granola bars

need more parking spots

others hanging in the parking lot

people loiter or were maybe doing business in the parking lot but they never bothered me or my boyfriend

parking on a busy night was a little stressful.

was the worst place upon arriving, people who live there outside smoking and drinking in the parking lot at the entrance

like the front desk associate she was kind enough to allow an early check in

laundry

had laundry room on site.

the laundry room was out of order so because i could not get housekeeping to exchange my sheets i ended

wish the laundry facilities were in order part of the reason i chose this hotel

pool open after darklocation

there wasn’t real breakfast it was light snacks

the pool is closed

very friendly, professional staff. they were able to accommodate early check in.

miss the waffle machine but breakfast is very good

large room with nice large tv, liked having the draws and closet and the cute small kitchen felt like home, also loved having a normal on the wall thermostat, liked the large included

i asked for towels in pool room and i did not know it open 9:00 a

my daughter loved the pool and they take covid procedures very seriously which i love

the rooms were new and very spacious. bright and happy. breakfast okay.

it had a seperate sitting area and a kitchenette

the pool was small, but my kids enjoyed...and it was hot in the pool area

oh yeah, providing shuttle service to and from the airport was a big bonus

the staff made sure that even though the kitchen was closed we were able to

they have coin operated laundry on site which, help us since we were there for a week

shortage of wash clothes. we had to wait until clean ones came out of laundry room

sufficient parking space in front of hotel without additional charge

parking lot a little dim

the hotel had good amenities such as free parking and free internet, the food was good also

they also have several different entrances which is convenient based on parking

cleanliness, professionals and enough parking.

breakfast was not that good. maybe real food should be catered into the hotel

property was very clean with a nice pool and work out room

the pool, clean room

i loved the room and the indoor pool the lobby was very nice and there was a great parking area

pool water temperature was too cold

asked for extra pillows and was told laundry was locked and desk

breakfast could have been a little better

laundry vending machine is old and rusty (unsafe) - it failed 70%

the inn was clean and comfortable, and the room was spacious. breakfast was available, too.

in the lobby, the continental breakfast was delicious and nutrious

had laundry and kitchenette.

breakfast was fair. coffee creamer could have been better

breakfast bar was terrible.

kitchen and convenience to event

liked that we had a kitchen and a real refrigerator that worked

there's no grassy area for pets, just the parking lot and a few islands

check in was very easy as was parking

there would be a larger lobby and wider entrance and not have to travel to the hotel across the parking lot for things

the parking and there is no pool, but you have access to the pool located on the oceanfront

parking

the pool and gym accessibility

large, well-appointed suite with full kitchen

uncomfortable, we did asked for some extra comforter and they did gave us extra but still the kids couldn’t really sleep comfortably, that could be an issue

amazingly clean, the cook engaged and made us feel at home, breakfast, bathroom

kitchen needed cleaned better and floors around kitchen

gym out of order whole time, laundry hit or miss. otherwise nice enough. breakfast is awesome.

breakfast was really good

had a bar that served food and drinks. great sized room with comfortable beds.

the breakfast bar remained open as to allow all of the guests sufficient time to be served

it was extremely loud no-one stopped children from running the halls. bar sucked bad

it was very clean . the staff were very friendly. and it had a gym and pool.

the pool could've been a lil bigger.

but, a maid pushing a cart full of dirty laundry, knocked on the door and told me that i need to get out

only part about our stay was the light skinned girl in the kitchen

my wife and i appreciated the coffee and bar downstairs

not sure it matters but paying for breakfast is a bit much. although parking was free

parking was odd in that you needed to park in a separate location across the street on the 3rd

parking was across the street in a parking garage, which was kind of a hassle especially on the one

parking is a bit confusing and difficult.

parking but i guess that should be expected in an area like virginia beach

near norfolk premium outlet, available room with washing machines and dryers for free, swimmig pool, fitness, friendly and helpfull staff, breakfast available for free, thanks a

vegetable missing at breakfast

i liked the rooms and kitchen.

breakfast was very good with frittata, 2 types of sausages, nice biscuits

everything! breakfast, patio and bed was so comfortable.

i also like the pool table and lounge area in the lobby, it gave my kids something to do while there

i liked the gym, the cleanliness of the hotel, and the personality of the staff.

and the breakfast bar was nice the kids loved the pancake machine

we felt safe, the room was impeccable, and the breakfast was amazing!

breakfast options

pool was a little smaller than expected, and the water could have been warmer

kitchen staff and night shift desk clerk were awesome

pool wasn’t open!

nice they still offered something for breakfast even though the kitchen was closed

if they could push the time to 11:00am that would be great, also about the pool, it was very shallow,

such as snacks, guest laundry, indoor pool, fitness center, business computer, and hot breakfast

young lady that drove the airport shuttle was very rude

i appreciated the shuttle service, too, especially since i had a flight before

our friends flight was changed so we were able to have a late check out to accommodate for our delayed pick up at norfolk airport

nager) was great, but due to low staffing, shuttle was not available, but the uber was comped to make up for a promised service

loved the kitchenette to keep our cooler stuff cold

kitchen and bedunkniwn

hospitality, free laundry, gym

large room with kitchen

beautiful time - make my visit memorable - bed was soft like sleeping on a cloud - fully stocked kitchen - kudos to you

great pool, comfortable beds, clean rooms and facilities, fast service, great

friendly service, nice pool.

no diving board at pool.

and the pool was nice and clean as well

pool hours weren't visible

it was hot that night with my kids

billiard game even doe it cost 1$ per play , the pool was nice and the rooms were organized my kids had a good

it out, we were told that we would have to wait as they were completely booked, myself and my kids have sore toes from this chair

horrible woke up and went down barely any cereal after i had already put it in the bowl for the kids they had no milk asked the front desk attendant she said they were out ok saw a

towels so had to wait for them to finish washing staff was friendly but the hotel was poor loud kids a few gun shot sounds and lots of

was a nice room, nice breakfast, nice pool

room size, breakfast and access to beverages all day, pool, close to beach and shops

value for money, cleanliness, staff, breakfast, free parking. location.

pool was a hit with kids of other families

a 2 am fire alarm confirmed the living situation as kids are in the hall asking to get their bird, or cat ,or dog

the breakfast items were good and plentiful, especially for

i also like the fitness center

a little more organization and help in the kitchen for the free breakfast would be nice.

warm shower, floors were all loose, water coming out of kitchenette area, breakfast was stale cold and not good, coffee was luke warm

the fitness center was small

location, breakfast, and staff.

breakfast n/a

the breakfast and room itself were wonderful

the breakfast was great along with all the staff

we appreciated the early check in with no problems after traveling so far

under construction no pool available

i came with my husband and kids

other than the breakfast, great place!!!

breakfast was below average

pool was under maintenance or repair and therefore not available (if that's important to you)

bathroom and laundry

late check out was much

the breakfast stunk

we did not eat breakfast it is very peaceful and quiet and very friendly

the breakfast wasn't that great

the sheets should be white and like they came from the laundry

the pool was very warm, the bed was comfortable, the room was clean and the shower was great!

we checked in we were given a king suite room, even though we payed for a king suite with a spa bath

the spa was broken! i was really looking forward to that

the hot tub an pool gave us plenty of towels

even though breakfast was small, there was still plenty enough options to please my four picky eaters

breakfast was pretty good.

room is too small, hard to move around. breakfast is just ok.

it was very clean and very comfortable! the staff were nice and the breakfast was good too

cleanliness and free breakfast facility.

i enjoyed the pool.

great breakfast, across the street from jeb little creek base, full kitchen in room.

the pool was nice

breakfast was good, hotel was nice, pool was beautiful, and the staff was excelllant.

pool and room very clean

i booked a room with a kitchenette and it was terrible it smell and look like an abandoned room

room was not so great the kitchen cabinets were falling off the hinges the toilet was clogged and there were rusted pans

breakfast

didn't stay for breakfast because our industry conference was hosting one the next morning

we had no sofa to sit on just a kitchen table and two chairs to the table

they even did breakfast in the mornings

close to the naval station and breakfast was good.

bo was very helpful during our stay. very quiet and clean. breakfast was a pleasant surprise!!

it was old, rooms were not clean, laundry did not smell clean, cleaning staff unfriendly.

need quarters to use laundry machine. wish it were updated to using credit or debit card