the pool heater had given out

railing for getting into spa tub was missing so it was impossible to use

was nice to have a real, hot breakfast included

the breakfast was amazing and had a lot to choose from

a king size bed with spa bath room which the jacuzzi didn't work which was the whole point of getting it

pool had no water in it and we were not told

no breakfast

pool & gym was closed due to renovations

the whirlpool jetted tub was great

we stayed across from the gym and people would talk outside in the hallway, waking us up

cleanliness pool

exceptionally clean, friendly staff, great serve yourself breakfast

friendly staff. great breakfast. very clean

breakfast is really good & plenty to choose from starting from cold to hot

seating in the breakfast buffet area is somewhat limited when it is busy.

the breakfast was like a pot pie not too pleased

breakfast & morning visits with other guests was great!

the staff was great and even served a huge, and delicious breakfast ahead of schedule, so we could meet our appointments

the staff was very helpful and the breakfast was delicious

perfect location and i loved the breakfast at the table where all the visitors got to meet in the morning for breakfast

pool was closed

hotel is totally outdated including the pool

the pool was under construction

the bathroom curtain bar was installed poorly and there was no way to prevent water from going on the floor

and the pool had been closed for years yet there was a sign up, saying it was closed for construction

location, breakfast, room, staff and cleanliness

had a computer for your kids to play with while you checked in

not like the first reception we had, i guess the guy was bored and was annoyed by the screaming kids on the lobby--his manner was like bored/wanted to get you out of my hair so i can continue

only complaint would be better towels in pool area for customers.

only thing i didn't like was the pool was really small

excellent parking

price and ease of parking.

convenient parking, nice staff, great location, for the most part clean.

it was easy to get our kids and bags in since parking is right along side the building in front of the rooms

clean, neat, fridge, microwave, clean carpet parking right in front of the door, the inn was a bit out of the way but that is precisely what i

we like that the staff was very attentive to our needs. also breakfast on site

they had just opened and no breakfast. i'm sure they have fixed that

breakfast was very good

the breakfast was disappointing to someone who has diet restrictions.

i loved the friendliness and the breakfast choices. would visit again.

this hotel has excellent parking for this

ease of finding the location and ease of parking.

location, parking

location and parking.

good parking for a car towing a trailer

breakfast was good for us, muffins etc is fine

the breakfast buffet had nice options and was very fresh

the breakfast had a vast selection

kids also enjoyed the pool and said the temp was good

the free breakfast here is amazing

breakfast had a good variety of choices, a different specialty egg dish every morning

clean and quiet and had turkey sausage for breakfast.

great breakfast. computer in lobby.

breakfast was a nice surprise with many good and healthy choices

the breakfast was great, room was very clean and spacious

the staff and the breakfast was great, the best hotel breakfast we've ever had.

nice stuff,clean room,very comfortable bed and pillows!!! amazing breakfast! recommend 10/10

breakfast was good. excellent coffee. good choices.

staff was very nice and helpful. room was clean. breakfast was very good.

it was absolutely well managed, the rooms were very clean, and breakfast well preparedwas compared to most other hotels standard fare

management provides early check in. much appreciated!

the coffee at breakfast was absolutely the worst though, which is kind of a biggie for me

breakfast no good need more variety,

wife and i slept too late for breakfast

breakfast was beautiful

pool, breakfast, staff

great layout clean pool awsome staff

everything else especially the pool

we really liked the location of the property, the size of the room and the outdoor pool.

a great place for a quick stay. the kids loved the pool!

children loved the pool, i loved that i could see them clearly from our room through the windows

parking was good and plenty of space close to our room

room was clean, shower hot and strong, breakfast nice, good location/parking

easy parking and entrance.

easy parking and entry to hotel. ground floor, no elevators. lots of space in our room.

clean room friendly staff lots of parking

on site laundry was very convenient

no pet fee saving on that all in all the cheaper rate

the staff was very friendly. the laundry area was nice with nice/new washer and dryer machines.

staff helped with my late arrival and suggesting where to park with my trailer

hotel was absolutely amazing such a nice cozy hotel to stay with kids

i was there with my kids and i gotta say i liked the pool it was fun for them

my kids enjoyed the stay and the staff very kind

the pool was a favorite for the family

pool , room and breakfast

love the big refrigerator, the whole kitchen counter with cabinets, and the 2 burner stove, nice hanging microwave

the room was very spacious. very clean room. had lots of cabinet space in kitchen area.

broken drawers and cabinets, kitchen is dusty and unused or maintained

the kitchen and floor were full of crumbs and table surfaces had sticky substance on them

it was a very nice room and even loved having a little kitchenette

my kids were disappointed with the pool size. it is only a baby pool!

breakfast was a lot better than expected during these times

it would be nice to have outdoor seating area, grills and especially an outdoor pool.

the breakfast was great

gym

breakfast had a nice selection, including a fun selection of waffle toppings

clean, great breakfast, friendly staff. will definitely go back next time we are in the area.

friendly staff, big room, next to applebys, laundry on site, decent car park, quiet rooms, comfortable beds, tea and coffee in

the free breakfast was great very convenient for my kids

hour front desk with a little shop laundry and a care package of food when you leave very nice touch

it's hard to get kids up on vacation

it has roaches and kids all at the front desk. it’s just really ran down with a roach problem.

the gym

came back and toilet wouldn't atop running and no power cord to watch tv, other gusets we letting kids run in the hall and just loud

the breakfast was good had a variety to pick from.

needed some hot food choices at breakfast.

nice huge room. decent breakfast. convenient location to several eating places. quiet.

the restaurant and bar had really good music and food very nice

the room was clean and the bed was comfortable. breakfast was very good. we would visit again.

the food at the bar was delicious and reasonably priced

small parking lot

by the door parking the pool which i never had time to use

clean, safe for kids, friendly staff, nice pool, plenty of parking, close to hersheypark.

parking got a bit tight one night but overall a pleasant stay.

value. reasonable price. very close parking.

no pet fee and easy check in with a dog

kind staff, beautiful new clean rooms, pool and gym

the breakfast was delicious and a variety to choose from

the pool could have been cleaner.

guests prior to arrival about central air not working in lobby, elevators, breakfast area and gym

am a gym rat so i was looking forward to the gym

the pool was absolutely flithy

pool breakfast

main reason i picked this place was for the pool, unfortunately it was closed

too bad to pool wasn't open, but that's not why we came, so it worked out just fine

pool was green with the cleaning tubes and pipes in there, so that was unusable

room was across from the laundry, so there was noise & scalding hot water due to the laundry running all night, that wasn't

even though we didn't use the pool, it still looked beautiful

friendly staff that assisted with our early check in assisting this relocation to this property with ease

the pool and customer service

customer service great location and the pool was small but perfect

that the pool closed at 10pm

did not have the breakfast.

breakfast offered something for everyone

breakfast was decent

the breakfast was amazing

free weights need to be added to the gym. less running machines

too much chlorine in the pool

and big rooms, we travelled with 4 kids

breakfast was just so so

we had car trouble when it came to check out time, i took my kids to the pool while i was waiting to hear back from our ride, i apologized for the last minute

the pool was great too

a lot of spiders and spider webs on the corridor ceiling,way too scary for my kids

was able to have late check out with out extra fee

laundry room was a mess and not clean

the metal frame was annoying because the kids kicked it over and over again, they are 2 and 3 yrs old

only thing i can think of is parking for our room was not in front of the room

e room opens right to the parking lot) there was a bit of noise from car doors and room doors slamming

road noise was a bit much, and because it s motel style

only thing we were uncomfortable with was walking across tje parking lot after swimming but that wouldn't be enough to keep us from coming

parking was a, lttle tight

i think they should let you know that there are kitchens in the room so you can prepare for that

it was super convenient to have laundry on site and there was lots of parking available

i like that i can do laundry for free use of machines, amazing

free laundry which is never heard of in todays world

liked all the kitchen appliances gadgets that are available for use.

i wanted a spa tub in the room and they had it!

to do an early check in, i'm a regional truck driver following d

breakfast was great

breakfast every morning

this hotel fit our needs and the breakfast in the morning was a bonus

the breakfast the eggs were to bland no salt and pepper nor sausage or bacon

from a wonderful bakery “desserts” and very close to tte “hershey pantry” for a delicious breakfast we loved our stay

excellent bar in basement

some more items on breakfast bar and restaurant was very pricey and not somewhere a family with kids would go

restaurant/ bar on property

remodeled, very clean, friendly, bar on site

restaurant and bar attached

the coffee bar should of been open and bottle water should be supplied.

like there is a back entrance. like there was a bar next to the hotel.

the lounge/ bar attached was a little loud

complimentary breakfast was a nice bonus, along with the indoor pool

great friendly staff, very clean, n my kids loved the pool area

variety for breakfast

the room was to close to the kitchen the kitchen staff were very loud at 300am

spa in pool area was not working

bar was not up to my expectations

more soap and lotion. we had 4 girls in the room, so we could have used an extra bar of soap.

we wanted to enjoy a few drinks when we arrived only to find out the bar was closed

my kids enjoyed the pool and i appreciated having starbucks downstairs

loved the access to bar and food

several group events there and the kids from these groups were loud and running around late at night and trash was thrown in the

was my second time staying at this hotel, it was a pet friendly hotel with a pool and i love the suites with a bedroom

pool was very clean and refreshing

breakfast was very good and room was very comfortable

kids and i had a little pizza party in the room with movies on the tv and passed out

clean and well maintained plus very convenient and free parking

clean, well appointed, attached parking, accommodating with a small dog and teenaged grandkids.

fun bar and they had a great breakfast for $15 p/person with an omlette bar as well as free parking

the parking garage was nice and since there were no events going on at the stadium next door parking

i was not too pleased about the parking garage.

suite had a good layout, with a queen bed separated from the other sleeping space by the kitchenette and bathroom

loved the location, size of room, kitchenette. great space. super friendly staff.

not their fault, covid-19 closed indoor pool and no breakfast

the room was spacious with 3 beds and a kitchen counter area

that the indoor pool was not open in the winter

location to hershey park, the staff, shuttle service, laundry room.

is very clean, staff's are friendly, i love the indoor pool and my children loved it too, and breakfast was great

the gym was a great way to work

hotel is very clean, staff's are friendly, i love the indoor pool and my children loved it too, and breakfast was great

my kids love the breakfast and the pool

kitchen and living room

wasn’t expecting a 3 bedroom apartment with full kitchen

booked paying for a 2 bedroom suite with kitchen according to this site and my email confirmation and said i was traveling with a service

it had a kitchen which saved us time and money for meals

kitchen was spacious had plenty of utensils , dishes , pots & pans

even during breakfast the staff would help the kids and talk with them in the friendliest way

wished the indoor pool was heated!

the breakfast was basic to go and cold items which was perfect for the kids

hotel is very kid friendly very safe and secure place clean pool clean gym

i love that when you go in, there are game tables for the kids and a bright and happy atmosphere

good breakfast

greeting at the door, fantastic pillows, abundant towels, clean and cheery room, and breakfast

much everything; good breakfast selection was amplified by cappuccino machine

not a breakfast person so.....

think the morning breakfast could have been better

the pool area should be a little tighter on the pool rules and letting the kids run free.

can't think of anything other than we heard at one time, breakfast consisted of potatoes and bagels

kids enjoyed the stay and want to come back

chose this hotel because it had a pool for our 3 kids, upon arrival we were told that the pool was currently out of service for repair

there’s also a pool and the breakfast was much larger than other hotels

continental breakfast choices were

we enjoyed breakfast and the pool and hot tub during our stay

and the pool on site was nice for the kids

kids running up and down the hall way late at night

bonus- the kids loved the indoor pool

better breakfast options but still ok for the price

pool was not in service.

yes. the breakfast options were terrible

overall great service, and complimentary breakfast was perfect

the only exception was the pool was closed, which was a little disappointing

staff was accommodating with late check out due to tournament time changes

spacious room. nice pool. great housekeepers.

breakfast was nice. place was clean.

didn?t clean pool everyday

breakfast was incredible.

clean and great pool and breakfast.

approximately 10 large families were staying on our floor, each family had average of 5 kids, up until 1130pm those kids were running up and down the hall and slamming doors, no one said

ev charging stations were available on the property

location was wonderfule. we did not have breakfast.

i loved the pool and actually came specifically to this location for the pool

ev charger in the garage was wonderful if they could find a way to keep gasoline cars out of the

friendliness if front desk early check in