it was nice and clean and the breakfast bar was good

breakfast bar was really awesome!!! really!!!

the gym also had a stench and old , not working well equipment

location is good and nearby restaurant, bars. gym is ok as seems only few people use it.

the carpets were not very clean and the gym carpets were terrible

breakfast was a nice treat in the morning

staff was very friendly and helpful. breakfast was delicious and convenient.

the pool was great for my family

excellent hotel. clean and comfy. breakfast was had a nice variety of choices.

hot tub was not working and the fitness room was under construction

think that the breakfast was lovely, fresh, and had a good variety

like the idea of having a fitness center available

kids loved it

the fitness room has exactly what i need

staff.very functional variety selection breakfast. location....!!!!.

i would love to go back but, i won't because of the pet fee

adjacent restaurant and bar was pretty good and had good deals almost every night of the week

old and bland, but with an amazing family-based staff, and a bar to die for

nice have an restaurant, bar and outside deck attached

the staff is exceptional. the rooms are clean and comfortable. the breakfast was good.

the breakfast area was very well maintained

great location. clean. comfortable. breakfast was also very good.

it was very clean and comfortable and had a good breakfast in the morning

didn't like the breakfast at all not enough selections

breakfast was fine

breakfast had a lot of options

breakfast was great--parking was great - enjoyed our stay - excellent visit

the gym, there were no cups for the water and no wipes available to clean down the machines after use

breakfast was great. lots of options. kids loved the pool. staff are excellent good location.

location to access casino/concert and easy on/easy off from thruway

good breakfast and a focus on customer satisfaction

i have been to hotels in the past that didn't have a breakfast and i am always drving around an unfamiliar town to get breakfast

you guys did not have more information about the rooms being for smoking. and i have kids

the breakfast was very, very good. slept like a baby.

pool was out of service again!

the staff was great. the room was clean. the pool was opened.

pool wasn’t open half our stay

the pool and hot tub were lovely

friendly and the indoor pool

breakfast was very, very good. a good hot meal!

the pool was cold

the pool was finally open! stayed there two times prior and the pool had been closed.

the breakfast could of been better

we went as a weekend fling for the kids to go swimming

great stay for a family with kids

breakfast was great and many options was great for the kids ! the pool was awesome !

the room and breakfast area was very clean and well stocked

breakfast was good but coffee was ice cold.

our kids hadn’t eaten since the day before

the pool

the water park was great

gym was closed

the kids and families who were using the inside water park area seemed to be having fun, and the area appeared clean and well

price for the water park was a little high however there were quite a few staff members and you were given tokens

quite a long walk from the parking lot to the front door with luggage

entrance from parking lot to the hotel rooms was inconvenient and badly designed, esp for elderly or those with

moreover, you should have reserved parking close to the lobby entrance for hotel stay overs

the parking was not the best.

clean, the staff was super friendly, comfortable bed, great parking, breakfast buffet was excellent

food was fresh and presented well. continental breakfast.

the breakfast spread was lacking, but fine overall

they helped me figure out the laundry room

clean, has a decent breakfast, convenient.

up for graduation and this was clean, has free breakfast, staff was very personable

we got a complimentary free drink, the pool was nice and warm and the room was perfect

large and spacious pool. rooms in great condition

hotel bar and restaurant. easy access to main hwy.

breakfast was no included i had to pay an extra 14 a person….

facility, nice pool, highest-end life fitness machines in the gym, and a breakfast that was swoon-worthy

one could very easily slip and fall, especially young kids and older senior citizens

my son mentioned some of the gym equipment/exercises machines were out not working

a group of kids was staying there and i'm willing to bet one of them pulled the fire alarm

computer systems of reception were not working , then an old gentleman started saying that can kids be quite, he again pointed out in evening for kids to remain quite by saying its quite hours,

small rooms breakfast was very basic

nice, clean, modern, larger than normal room with compact kitchen with everything you need and full size fridge

was neat and clean, staff were friendly, liked that it had mini kitchen, but it had a full size refrigerator and a dishwasher

we only stayed overnight, we will use this hotel for the kitchen

a pool, gym, laundry & seating areas, parking

was really neat, bedroom was nice, kitchenette fully equipped, awesome breakfast, and great location near everything

it was clean. very clean. the bed was comfortable . the breakfast was very good.

love the early breakfast (starts at 4 am)

good, and if you have too much luggage to walk across the street to the airport, there is a free shuttle available (just ask the desk)

when asked about a shuttle in the morning she said the airport is hundred feet that way,and pointed to the front door

staff was very helpful and breakfast was great

a friday night the bar closed very early which is a main reason we stayed there, so we didnt have to leave

the bar staff. we ate there. didnt have good customer service experience

convenient location . like the fact that it has a restaurant and bar on the property

absolutely loved the bar staff

the location was great. the bar was great. the accommodations were fantastic. had a great time.

didn’t like how they kicked me and my kids out for a pee stain and knew we were homeless and knew i had to be to work at 1

of jesus i cast you out amen” and a woman arguing on the phone in the hall while yelling at her kids to “get back in the room”

to be down the hall so i had to separate from my husband so we could insure the saftey of our kids horrible just

at night 1:30am you would hear running and jumping from kids

hotel had security guard walkin the halls stains on the sheets kids didn’t like it made them sleep on top of the covers it was disgusting i will not be

nice pool

we didn't use the pool, but it looked welcoming and warm

clean, comfortable room and bed. warm pool for the kids. cute courtyard to hangout in.

the sliding glass door did not lock & the security bar was not placed to keep the room secure prior to me entering

bigger pool towels but was fine

breakfast was always on point check-in was easy they had hot fresh cookies at night time for my

breakfast and gym was small

great shower, comfy beds jacuzzi was great and breakfast was delicious.

the breakfast was good i like the hotel

the kids loved swimming in the indoor heated pool

was wonderful, being able to have one suite with two bedrooms, including a full living room and kitchen

breakfast was quite good as there was a variety of options

helpful staff gym room was well equipped

staff was super nice. pool was clean. breakfast was good. great stay for an affordable price.

we were told at 8:45 by kitchen staff that no more meat selections would be prepared or coming out of the kitchen

room was also comfy and gym was pretty decent

check in excellent, breakfast excellent.friendly personal.

2 adults and 3 kids

big pool

pool breakfast gym location

washer and dryer (filter) cleanliness issues in the laundry room?

laundry machine broke for a while.

kitchen

flat, shady and good for kids

the breakfast was delicious each day and very filling

staff was amazing, clean, quiet nice bar downstairs

loved the clean room and bathroom with clean towels, the polite and friendly staff, the pool and especially the included breakfast with buffet and made to order items made fresh

the room, amenities, bar and restaurant were all excellent

rachel and sydney at the bar were great

staff and helpful shuttle service to university of rochester athletic facilities - gym

little gym was cute and it’s next door to a gas station- they have many car charging

breakfast is basic cereal, muffins/toast, waffles, juice, milk, and yogurt but it met my needs

close to the airport and breakfast provided

for her services i also want to thank the older gentleman who helped me in the morning with late check out

excellent stay! the breakfast is great.

liked the hotel very much, just 10 minutes from the strong games museum, reach breakfast and very nice

spacious suites with kitchen are a nice touch

indoor poolud83dudc4d

breakfast could have few more items.

breakfast was good . room is spacious

private parking behind residence

clean and comfy room with no problem parking

parking was limited at the property but had plenty of street parking.

parking, but we were able to get a spot

has off street parking

breakfast was great. healthy options and enough syrup for the kids to be happy!

the gym facility is very small

breakfast was very good, typical assortment but staff was very friendly and helpful

free ev charging

no pool or extras for kids .

parking was private you felt like you can leave your car door unlocked if you forgot to lock it and

favorite location close to spot s cafe), room was big with

parking is an awesome plus

free parking

i also appreciated that parking was provided at no additional charge and the building was secure so i felt very safe as a

free shuttle to our event

it would be nice if airport shuttle service available.

there is a bar downstairs

modern, comfy bed, bar in lobby

the front desk agent named desirae was very nice & personable, she offered a shuttle service for the event my boyfriend and i were going to

room was very clean and good size, bar and restaurant were quite good, and the location was perfect for walking to museums and

great gym with well maintained equipment and rowing machine.

nice little pool with windows & sunlight + good gym equipment (though a bit packed/small) —used them both

lovely rooms and outdoor bar area

comfortable rooms, a wonderful, friendly staff and a fantastic restaurant, char, with a cool bar and comfy booths

large variety of breakfast foods

i enjoyed the breakfast. and i loved the comfort of the room.

pool wasn’t working.

the pool area is not the same you see on the website

included breakfast was surprisingly good

pool area was oppressively hot

room was large and well stocked with kitchen supplies

breakfast was also excellent, loved the little egg dishes

packed up the kids got ready to move only to find out the fridge in the other room was doing the same thing

breakfast

clean, friendly staff, free parking and shuttle to the airport.

the stairway to the back parking lot was dirty and covered with cigarette butts

location to highway and shopping. free parking on-site. pleasant staff.

way to parking lot if handicap spaces are all full

the outside was one big unused parking lot

the room was amazing in size, we loved the kitchen and how it had a stove top, the pool was amazing for the kiddos, we also loved the

liked the room setup especially the kitchen size

maybe they could have used a couple of more workers during the breakfast service.

the rooms is also nice fit for us as it had a separate room for kids to sleep

the pool was heated, the gym was clean, and the laundry facilities were readily available for use

on-site parking was full when we returned from dinner so we had to park across the street at the museum

rking is in the back)

otherwise, great location, convenient parking, unique experience

beautiful room and interesting hallways. great location with easy parking

private off-street parking and security measures are exceptional

1st night we got woke at 3am by the room next to us locking their kids out of the room

hidden pet fee

very clean enjoyed pool '' and delicious fresh breakfast

i like that it offers the pool and gym which i didn’t visit

we had our bod with us and having no pet fee was a huge plus

way too noisy too many kids about 10-15 running up and down nothing done to stop them.

pool water needs to be heated.

had kids knocking on my door first 2 hours

pool

the room and the pool

clean room, nice staff and a great sleep! breakfast was excellent!!

the breakfast was good enough especially the fresh waffle. the gym was good size.

breakfast bar limited

the free fresh hot cookies,,beds were very comfortable and pool was great for relaxation

parking was good. gym, pool, and breakfast were included.

breakfast super friendly staff

pool and fitness center were

great breakfast options they had eggs sausage yogurt cereal and more

no hot breakfast served. no use of pool

pool and fitness center were not open but still paid the same price for the room as if all the amenities