though we should have given 24 hour notice for laundry service they accommodated us anyhow

plus the small spa and speedy wifi

breakfast was outstanding, with several creative dishes and customizable options

the breakfast is overwhelming and the owners and the staff are incredible

beautiful setting, amazing fresh breakfast, 2 minute drive to the pueblo magico - malinalco

pool temperature.

great breakfast and coffee

good and complete breakfast included in price in a very nice terrace with an excellence view

rooms, gardens, breakfast, hospitality

breakfast was delicious and filling, and the outdoor seating was perfect to view the foothills and

the breakfast is delicious and the staff are super welcoming

we were able to use a pool with a jacuzzi outside which was nice though

hotel was beautiful with the spa area, bar, pool, hammocks etc

room has a nice large bed and very nice spa quality bathroom amenities

there is a small gym with some dumbbells i used one morning but it s pretty basic and there is a spa which looked

bar area is great for a beer or cocktail and the pool area is ideal for sunbathing

bit disappointed with the breakfast

breakfast was great.

maybe a few extras for breakfast or a brunch option ..

although breakfast is buffet you only have one salty or sweet choice

the hotel was almost empty and the breakfast was nice

breakfast was modest but it was delicious: scrambled eggs, coffee, papaya, bread, butter and

great garden and every morning breakfast with fresh fruits and everything else from the garden is served

the breakfast was delicious

we liked the beautiful fruit trees and the breakfast.

great breakfast with most of the food being produced on premise, even the coffee

the pool and dine in area where closed due to covid restrictions

its time for them to open the pool and restaurant. the food wasn´t good

it lacks of good ventilation at the gym

restorán and pool are closed

very clean and comfortable staff very helpful breakfast was excellent

better breakfast

cleanest friendly location breakfast delicious

the hot food available at the breakfast could have been hotter

let a review already but this hotel was top of the line, clean, excellent service, with a full breakfast

breakfast time and no 24-hour room service

parking attendant was great

very basic but spacious room . private parking available

excellent service, very comfortable room, amazing breakfast

lots of traffic noise. breakfast a bit limited in choice.

i liked the thin pillows. early breakfast,

breakfast bufet is expensive, options are poor, basically i paid just a couple of eggs, cafe and

breakfast started rather late

except for a couple of times where we stayed at bed and breakfasts, my sister and i have pretty much always stayed with family in the town since we were

the pool is covered which was a surprise but actually a bonus as were protected from the sun

a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens

they have a basketball hoop near a beautiful garden. also there's a gym with a swimming pool.

the bar was very nice where i enjoyed a margarita and cappuccino

pool and gym good juices for breakfast

the safety, the location, the facilities and the breakfast

breakfast disappointing

of hot water, tv not working and old control remote put together with clear tape, breakfast offer just coffee to drink and nothing else and the lack of being truthful from staff

isn t friendly or sensitive to your needs, the food was awful, the servers took too long the pool is too small for the amount of people staying, the shower and bed were super uncomfortable

pool temperature, music

the heated swimming pool

the pool an services

the hotel was clean, pool was nice and water was right temperature. rooms were very nice.

breakfast is always good, staff great

breakfast every morning

the breakfast was mediocre though, fruit not ripe

breakfast was great! the kitchen staff was friendly and very attentive.

breakfast not include slaces of cheese or ham, never bacon and the eggs always are the same

the reception staff is really good their room service is really good

very bad wifi, can't stay online for more than 5 minutes

wifi connection is really bad

breakfast was very good and room was clean and comfortable

also, we didn't have any wifi service in the hotel

lovely garden and pool area

we booked a deluxe room and they put us in a basic room. breakfast was served late

is very good, breakfast was included and was lovely

breakfast was good excellent

we really enjoyed the stay, the gardens and the breakfast

parking is secure and the hotel is easy accessible

the building and all the facilities, breakfast was really good and bed was comftable

breakfast could be better

breakfast included was disappointing and the space to seat and eat was crowded

wifi was terrible was unable to work, also the location is not the best, not many facilities around

location location location and the pool but it was closed

we also really liked visiting the swimming pool and restaurants nearby

of the hotel was very friendly and nice pool was clean and warm rooms were clean and

breakfast is good

poor menu on breakfast

staff very friendly and very good location very good breakfast

breakfast could be

breakfast items (eggs, oatmeal, etc) were barely warm, almost inedible

going to the covered parking lot is a maze,you have to ask several times how to return to the fron

location was good and easy parking

going to the covered parking lot is a maze,you have to ask several times

figure out how to get in, no signage, entrance is a starbucks parking lot

restaurant facilities are quite old and the parking lot is not very large, it has very small spaces

kids pool was cold

spa is really good

kids pool was cold

the cleanliness of the swimming pool could be improved. the food is simple and a bit tatsteless.

spa is really good (ask for claudia for massages), the swimming pool is very funny and the service (+)great food the spa is awesome

ate dinner and breakfast there

location breakfast

basic hotel, basic room, basic breakfast

was good, but the restaurant was closed, had to sit in a booth next to the bar and reception area

good location, great breakfast buffet. good value for price

complete breakfast, great accommodations for the price

the place was mostly clean and near the shopping mall. free coffee and breakfast!

cleanliness, location, friendly staff and the breakfast

they were not prepared for the amount of people at the breakfast

breakfast was not complete. but everything else was ok.

guarded parking free of charge

location. parking

breakfast ud83cudf73 it s good

breakfast loved it, as it was buffet

good value and close to the airport. breakfast was provided as was an airport shuttle.

the parking situation is hillariously disfunctional

friendly staff, clean facility, breakfast, parking

location + parking lot in basement +

a big plus is a private parking garage

private parking garage, breakfast included.

protected parking

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

and the breakfast dissapointed me, the orange juice was basically water mixed with a box of fake juice and

good breakfast and friendly service

was super clean and late check out as well

i would say just breakfast

the breakfast always had the same options. the channels on tv were limitated.

the breakfast is good but the coffee was some

location, helpful staff, clean standard room, good breakfast, near several restaurants, and within walking distance of many sights

it had a good location, and a very nice breakfast included.

the breakfast was delicious

they have off-street parking and a decent breakfast

room, pool, gym. snack time at evening, breakfast.

the location and the breakfast, it was only a sandwich

breakfast

all good and very good breakfast

we enjoyed the gym and the pool and its very close to a big shopping center so we were able to buy fresh food

large comfortable bed, good-sized room. convenient car parking.

big beds, nice bathroom, close to the airport, parking.

the rooms where so. big the breakfast yis good

breakfast is just fine

yes breakfast was good good service the beds were clean comfortable

gym and internet speed

some yoga mats in the gym would have been nice

the indoor pool is very nice you have safe and coffee machine, but they dont refill the coffee capsule, only

it has a nice pool.

the room was comfortable, spacious, and clean. we also used the gym, which was well-equipped.

staff was nice and light breakfast was part of the room price

breakfast also leaves room for improvement

breakfast, gym, location, staff, comfortable beds

breakfast was good staff was really nice and helpful hotel was clean

was great, breakfast, facilities, location

the parking is free, although is valet parking

the location of the hotel is the best the hotel parking has plenty of room

privacy, mexican style bathrooms and over all view of the city with a gym.

gym is a joke

it was to far away from some stores and needs more updated gym equpment but it was a amazing experience

parking is free, there is a theatre in the hotel where regular performances are staged (mostly in (+) free parking and easy to get around to several points of interest (-) only valet parking and elaborate sit-down restaurant (+) from the valet parking to the restaurant waiters, the front desk, room service, and the room maids, everyone was (+) the complimentary parking works perfectly and the attendants are very polite and efficient (+)location, parking, room

the toilet in my bathroom leaked and the spa never got hot water after the massage

had a great gym a little bit dark but very well equipped, spa services were great

it was pretty quite at night and room service was excellent

big rooms, nice pool, great location