before the airport (or after) it offer what it was listed, unfortunately some other guest had a pool party going on until late at night and it was bothersome only one of the elevators worked and (-) showered in a pool of dirty water

beautifully furnished, clean, free onsite parking, close to airport

parking in areal of hotel

i like the service, hotel was clean, comfortable rooms, and pool was cool.

excellent hotel airport shuttle

wifi was really slow

delicious breakfast with fantastic orange juice

excellent parking assistance for a busy night. breakfast variety.

breakfast was nice and served on time

were not forks for have breakfast… none of the two days of my staying… i let the staff know but nothing changed in the

location perfect for our needs. adequate breakfast. good coffee. excellent tea options.

parking place and swimming pool

great place for family with kids.

the pool itself was good size and perfect as for watching sunsets

slow check in, menu not available for room service, bar closing early, internet failing

beach, pool, spa, friendliness

i had a gorgeous balcony room, fabulous pool, bar and dining area

the spa was very nice too

breakfast was amazing

liked everything great breakfast we used the bikes and the kayaks

very helpful staff lovely pool and

breakfast where excellent!!!

nice pool

it has access to the beach (loved it), wellness events, and a spa for an extra fee, but it's worth it

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

wifi was good and fast

swimming pool did not have heating system

pool could be more clean. breakfast was not continental but mexican.

free breakfast is sweet bread, juice, and coffee

the room i stayed in had a balcony towards the pool and the overall quality was really good

my kids love the kids pool with the slide

kids liked the slide in the swimming pool

the pool was nice

swam at the pool at night and we were like alone alone

the open pool was being repaired

of the outdoor pool

also they don't have valet parking and their parking spot is too narrow for a pickup truck and the entrance to the hotel is

from parking spot to the elevator you have to walk and take some stairs

there is zero parking for anything taller than 7 feet

the staff take too much time to attend you. the parking slots are too small

no one to receive you in the parking, need to carry all of your suite case by your self

the included daily breakfast was awesome--lots of choices and everything fresh, including juices and made to order

the bed and pillows were amazingly comfy also the breakfast buffet is perfect!

the breakfast buffet and the beach club.

the pool, restaurant area, and beach were all beautiful

listing pictures shows a rooftop pool, but i was given the impression that this was not available to me as a guest

the location was great, the parking space is very convenient. the staff is amazing.

excellent underground parking very friendly

underground parking

because of the valet parking, sometimes they have a bit of a problem to attend all arriving guests quickly, but they do

very nice property. very clean, good location, good parking. very friendly staff.

nice rooms, cheap and clean, breakfast included

pleasant breakfast dining area by the pool, service was fast and professional

liked the location, the pool, and the rooms were relatively clean for the price

pleasant breakfast dining area by the pool, service was fast and professional

terrace and pool

the breakfast. everyday they gave eggs and chilaquiles

the breakfast was ok, not great, and if you got there after 9am you had to wait to enter (hotel was

the breakfast was good

weak breakfast

breakfast is good but the best dishes finishes fast so you need to wait a lot so they refresh them

parking lot isn t covered and cars get very hot, staff are not friendly at all.

were across open-air parking under rain and sun

in the property was a breeze, they moved us to the other one across the parking lot because of the pandemic, but that one is even better

the swimming pool is actually at the other holiday inn, across the parking.

we also enjoyed the breakfast

very nice hotel, swimming pool, breakfast, and team !!

great pool, service is good, very good location.

location, amenities, restaurant, pool

breakfast included for 13 years old son and for my daugther 10 years, only a discount coupon

the pool patio/bar was not inviting, it was not set up

we weren't able to negotiate the grade of the parking ramp, but they were gracious enough to allow us to park on the side, in an area where are

location , valet parking for the car

they have a mandatory use of valet parking if you wanna use the

elevators not working tv with distortion cold water dirty curtains valet parking very rude

has good parking and grocery shops around

they allowed us for a couple hours late check out

furniture needs some maintenance, but overall it is very good and the pool water on this occasion was a little cloudy, but considering that there was north, i guess it

buffet on weekends and also there is a buffet breakfast, the hotel have pool with a little bar, gym, spa and other amenities

was a good hotel the bed was very comfortable good location, right infront of the sea i liked the pool

there were not that many snack and drink options in the pool area

gym had no a/c. parking garage was too scarey to use so parked on street.

over a block to the beachfront, great parking, staff wonderful

they are pet friendly friendly, the parking is right there at the hotel front which is amazing .

nice service, nice rooms and enough space for parking at the hotel.

got at first one by the parking lot and there was way too much noise)

looking hotel, spacious rooms, big parking, good brekfast for 90 pesos, locations is convenient - between historical center and boca

not enough employees at the summing pool.

one of the bartenders at the pool bar was a little unpleasant, but his more chipper and attentive colleagues

says the property is smoke free and it really isn’t, you can see people smoking by the pool and vela restaurant and it’s very

hand,with several speakers playing different loud music on the beach, from the hotel swimming pool what you hear is a loud mixture of musics, noise only

the large pool area is a major plus

nice pool and comfortable bed

roof, good swiming pool, large bed

- car parking - very friendly woman at the reception - very affordable

we had to park on the street because of their limited parking space, but it was safe

parking garage

english speaking staff, parking in a gate

i saw there is a big parking place but i was by bus so i didn't use it

parking + staff always nice and trying to help + hotel is well located + bed

furniture ac and parking

free parking

i liked the free parking service and great beach and swimming pools they offered

comfortable -

breakfast was not worth the money.

roof top and jacuzzi were amazing, the rooms were clean and modern, breakfast was really good and

breakfast experience was really enjoyable, the mature lady as a hostess at the restaurant was

asked to pay for the room before my arrival even though it was not agreed so in the conditions - breakfast service is pretty

hotel is a bit far from the main attractions of veracruz, the breakfast was fine but could have been better

swimming pool was nice and the location was ideal

however, there was a dilapidated building across the street with a horrible looking swimming pool

pool has been closed for a while and at the rate work seems to be done will be for at least another

beautiful ocean view from the balcony! nice pool downstairs. our family really enjoyed our stay

big rooms, all with sea view, comfortable shower, the pool looks very nice!

location was excellent, parking available

nice spacious place with extraordinary breakfast options. good parking right under the hotel.

size, lobby,parking

the valet parking wouldn t even say hello and had very little interaction with customers

size, parking, lobby

beautiful setting on the beach, lovely pool and restaurant. good value.

beach can be accessed from the hotel pool grounds

the gym is a little bit small, but it works well if you need to do some exercise

the spa was wonderful as

maybe a cleaner pool.

location is great and pool is big enough and was clean.

safe parking, friendly staff, beautiful views and spacious balcony

air conditioner flooded my room, the restaurant was not the best and the pool was small

the hotel is very loud from the street and from the pool

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

i liked very much his pool and the building

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

cheap price for room, good room service and hot breakfast

the hotel was close to the beach. the pool was nice.

breakfast was good, except that most of the time there was only one main dish, the attention i

location and pool

cheap price for room, good room service and hot breakfast

parking, breakfast

didn't like the way to access the parking lot

the valet parking was fast and easy to use

hotel is in an ok location, not too far from the center, reasonably clean, has a parking and a nice pool

the parking area is small

on-site parking was very welcome

decor, secure parking, extremely professional and courteous staff, best ever breakfast

underground parking is available

parking , nice staff, top marks to the young chef who spoke english

cluded) - staff were very friendly and helpful