the breakfast is at a coffee shop. minimal, but the aesthetics are so pleasant it is worth it.

also enjoyed the free shuttle from the hotel to the performing arts center

the restaurant, bar, location, shuttle, and elegance of the hotel

shuttle

no airport shuttle service

had to park car and trailer next to complex

was clean good free breakfast bed was real soft employees was really friendly best hotel in greeneville it beats andrew

no plugs anywhere near bed. add some protein to breakfast offerings and it would be great!

simple but decent included breakfast. coffee always available.

the breakfast was very, very good

when asked for some clean towels the front desk man went to the laundry room to get us some that were better than the ones in the room

mayor issues, only thing i was expecting pool to be heated it was not would’ve had been great especially in the cold

breakfast was good.

loved the gym and the pool

salt water indoor pool was a great bonus (5° hotter would have be better)

breakfast was great and they were slammed by theses sport kids on tour busses, yet they were on it everything was fresh hot and good

the pool was refreshing, not very clean though.

the carpet was dirty. the pool water was green.

nice pool

friendly customer service. clean pool somewhat clean room.

they gave us a late check out no cost

location of my room was right next to the door to the parking lot which caused a little noise but there's nothing anyone could be expected to do about

plenty of parking

parking lot was dirty and rain made it worse

beds very comfortable and clean. staff was very friendly. breakfast was very good!

i enjoyed the waffles at the continental breakfast but the fresh coffee was my favorite

under construction, minimal parking, mud all around rear parking

parking lot is extremely well lit which while is a great safety feature they did not properly dress

it was clean and convenient. the staff was attentive and efficient. parking was very accessible.

i liked the shower. i enjoyed the elevator. property had great parking.

good parking lot setup

drapes was torn and was told no noise after 9:30 but it sounds like a big party was going on in parking lot

big room, close parking

the parking lot was clean

the room was large and clean; the wifi worked very well

room service was very nice and prompt with my requests for what i needed in my room

breakfast was okay, nothing to write home about

the breakfast options

very quiet.very clean. and the breakfast had a lot to choo

the breakfast was good, and that location was great.

great place awesome staff wonderful breakfast

buffet was a good price, the fitness center was nice and not crowded, and there was plenty of parking space

parking was not a problem

and views from room, common areas are well lit open & airy, amenities onsite, golf course, parking & hilltop views

we were on the parking lot side of the building. but we didn't mind.

couldn't really open up the blinds in the room without the whole parking lot being able to see into your room

the breakfast was excellent as well.

lovely inn, comfortable bed, updated bathroom, breakfast in the morning was delicious

the staff was very friendly and the breakfast was great

the delicious morning continental breakfast on the porch to the cozy fireplace in the main living room, the albemarle was perfect

rooms were clean and breakfast was lovely.

size room, cookies during day, coffee out always, hot breakfast and laundry

laundry facilities could have been a bit nicer

breakfast was pretty lackluster not many options and pretty bland.

and my room was next to the guest laundry which was used late into the night

veri modern and room was very well decorated and spacious. the breakfast options were very good.

in extremely late and the customer service was extremely friendly and offered a late check out

breakfast

big comfortable rooms and great breakfast!

like the fact they had a gym

the breakfast was quite good, and the staff were really nice and friendly.

for years at another hotel in asheville but country inn & suites were so accommodating and the pet fee was so affordable with our dog that we have a new place to stay from now on

good price. full breakfast. free shuttle downtown.

add a rack free weights (dumbells) in the fitness center

i was able to bring my dog for a very reasonable pet fee and she enjoyed her stay as

self-serve laundry room was a major plus for us

i was able to pay 50 bucks for a early check in.

she worked the front desk, did the laundry, and made sure clean towels were stock at pool

the breakfast room was very cramped and there wasn’t very many options.

breakfast was exceptional

employees were nice. laundry facilities

breakfast without protein

there was nothing in the room or elsewhere like pots, pans, coffee maker etc for the kitchen in the room

there was no mention of the kitchen being totally void of any type of utensils, etc

kitchenette was sufficient

i booked this hotel only for the in built kitchen for our 1

the fact the wasn't any dishes/pot in room kitchen

didn't like nothing the website that i booked on said that it was free breakfast and there was a pool

no pool, coffee in the room or ice available

filled with boxes, trash or people loitering on the stairs; staff was rude; hole in swimming pool so could not use

the cost was a little high for a location that did not have a pool or any other amenities.

also the advertisement showed a pool but there wasnt one and there's no way that photo was of the property

my husband is an eggs and bacon guy. so he didn't eat breakfast.

breakfast was just lovely and best we've had at a b&b

we loved the breakfast format too

super nice, super clean, friendly staff, friendly guest, variety of free snacks and breakfast

the breakfast is a 'help yourself' affair with a good selection

small rooms but better parking than our last stay

not enough parking

possibly a few more handicapped parking places are in order

parking was adequate, room was clean and beds were comfortable

had an excellent dinner at the hotel restaurant. lots of handicapped parking available.

great staff. excellent location. lots of parking.

the location, it had free parking and a pool.

location, clean quiet comfortable room, great staff, free parking

the parking lot is spacious

only option was to sit in a small area next to parking lot

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

location was ideal. view was panoramic. enjoyed the pool and fountains.

beds were comfortable, both me, my wife and kids (2 and 6 years old) slept very well

my wife enjoys your breakfast in the morning

breakfast is good for what it is, but nothing to write home about

outside could use a face lift, along with the pool area.

i loved the cleanliness and all the things in the kitchen

the kitchen and laundry were an added bonus

loved that it had laundry in our room that’s a bonus

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

parking lot well lit

parking was a little weird and the first night we had to park in the lot they share with an outback

clean hotel, fairly close to downtown, with a pleasant staff and a parking garage

friendly staff, clean room, tv size, beds, free parking and excellent free breakfast.

parking was a bit challenging with slopes and parking repairs

room had a full kitchen, which i didn't expect, with pots, pans and a dishwasher

laundry facilities, gym

the indoor pool and hot tub were also great

we love our suite with the kitchen facilities which is a must when you have a baby.

the pool and hot tub were great and the highlight was of course the roof top

the breakfast offered was

everything was perfect beds location and awesome staff free breakfast and wifi

only thing that i would say could have been better was the breakfast

limited breakfast but also had tea which i was grateful for.

the breakfast could be a little better

the bed were very firm. the pool was closed 2/3 days we were there

at breakfast

breakfast was good except i'm used to making my own waffles but they had them pre-made and they

the breakfast was delicious

the gym and laundry facilities always kept clean

fully stacked kitchen

the indoor heated pool and gym are great additional perks

the breakfast staff was also friendly and followed all covid safe protocols while serving breakfast

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

comfortable/ clean/ great location/ kitchen was great

wish the breakfast had more to drink than just coffee & hot chocolate - would be nice to have juice or even

the breakfast was exactly what we needed

small breakfast

my laundry was stolen from the dryer and nothing was offered to help

the laundry facilities were good too

breakfast is pretty pathetic unless you like cereal

room was fine! liked that u have a laundry facility! did not use the fitness center-looked nice

no laundry facility

fitness room

everything except breakfast.

parking seemed a little tight/not enough spaces

parking was tight, but i drive a truck and learn how to manage.

for as close to downtown as we were, there was plenty of free parking, everything we needed in our room

rooms, delicious breakfast, plenty of parking

breakfast, parking and wifi included in the price is a big plus.

indoor pool location was a little awkward, seeing how it is located across from the gym and front desk

the gym was closed. the whirlpool was closed. there was renovation in progress.

the continental breakfast and pool are also very nice to be able to keep family

the breakfast was okay, it's great for a free breakfast though

clean room, nice pool, good breakfast

their indoor pool being open from 6am-10pm was an added bonus

there was a bar on site and they made food

arrived 5 hrs early for my conference in asheville (billy graham training center at the cove) after driving

the pool was perfect

bar in the welcome area

the staff were all very helpful. the kitchen area was good.

i didn't go to the pool but could see it as i walked to my room and it

nice lobby area, nice pool for small kids

the kids had a great time

the breakfast was not a big selection to pick from

hot breakfast with options. indoor pool was great!

all of the staff were very nice and helpful. the breakfast was great!

the pool and spa water was not clear.

did not eat breakfast

breakfast was very diverse in the selection

parking was tight, had to overflow to a near by business.

then once i got there at 10 at night there was absolutely no parking, i had to park in the medical center next door

parking is easy

parking. access to building. location.

not much handicap parking

cleanliness, gas fireplace, appliances, bathroom, comfortable bed, location, kitchen facility; overall high quality and good value for the money

dollars for a pet fee and a 60 dollar handling fee which makes any advertised bargain deal from a travel website

the two women on staff were incredibly rude and short with me when a question arose about a pet fee

the bar wasn’t open while we were there.

we enjoyed the balcony and the full kitchen even though we didn’t need to cook

the pool was very clean

clean and friendly staff and having little bar and bistro there was convenient and tvs in booth at bistro

very friendly staff, beautiful, wonderful smelling lobby area w restaurant, bar and starbucks coffee

very clean. the pool was very nice.

swimming pool inside…would have preferred outdoor pool

great value...great location! great breakfast!

down a ramp to load car with luggage and cleaning woman tried to come up same ramp with dirty laundry cart resulting in me jammed to side not able to move

i loved how breakfast was still included during covid as a ‘grab and go’ style, where as another hotel i

the outdoor pool was a pleasure

pool, breakfast, it was an open environment and friendly staff.

hotel was exceptional - clean, staff was friendly, great facilities (gym, pool) breakfast was also

indoor pool is refreshing after a long day

gym perfect

” if the coffee area was self serve and the pool and fitness room was accessible, there was no reason not to offer the normal breakfast this

it was clean and they accommodated my early check in.

if they can send an e-mail survey you would think they could have sent an e-mail that pool and gym was closed

breakfast was great

spacious rooms, laundry, pool, free breakfast

the kids were pretty wound up for about 45 minutes

spacious room, full kitchen, free laundry, great location

breakfast was only instant oatmeals and protein bars

breakfast was packaged muffins, granola bars, and coffee

the bed, kitchen and bathroom were clean.

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

breakfast, expand the menu

nice place fo kids

the friendly staff,quiet,great location,decent breakfast

we enjoyed the pool &jacuzzi, grab and go breakfast was good

i went down for breakfast, while there we could not even get in, because there were a bunch of kids in there, they ate up everything , the staff did there best to

breakfast was good. would like more fruit

easy parking, common areas are nice and bedrooms are very comfortable

parking

parking is very odd for handicapped people

there was not enough parking.

not enough parking.

my room was right next to the laundry room so i was disturbed my entire sty

there were no laundry bags, the shampoo seemed watered down

laundry hanging in the top floor front window. characters loitering on property.

breakfasts and the laundry facilities were down

be honest we pulled up and saw that the windows were open and people had laundry hanging out of them

my room, parking & front desk were all 3 within 100 of each other

the construction made it a little difficult to get into the parking lot during our stay.

easy parking unlimited coffee

there were only a few parking spots remaining when we arrived in the evening

parking could have been better.

the boys loved the pool and hot tub

beds, nice pool area, clean rooms, super competent and friendly staff at front desk

the pool

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

was great, the restaurant and bar attached to the hotel was good, the rooms were clean and newer, this staff was exceptionally

the beds were comfy and the pool had a waterfall.

great breakfast

renee, at the bar the night we were there, was so kind and friendly

the gym was cooled well and not humid

the water in the gym didn't taste good at all

to top it off, the hot breakfast was fantastic

they have on site guest laundry

comfortable beds, clean, and several restaurants nearby. hot breakfast was good too.

everything!!! great people, good breakfast, super clean rooms!!! fresh cookies!!!!!

also had a room ready for a early check in

the location and the covered parking. breakfast was great!

all good: location room parking

google maps took us thru the taco bell parking lot and it was confusing

lots of parking

parking area, decent breakfast, fluffy pillows

multiple options for breakfast and the hotel has a gym and pool.

it could add a diy guest laundry room. there were noisy kids running in hallway at night.

indoor pool was cold

and even more so i was able to enjoy the hot tub with a cup of coffee i enjoyed that and the pool got it all to myself

the breakfast area is a little small for the number of guests .

also enjoyed the free parking

some people park with their trailers taking multiple parking spots

ample parking

onsite parking was convenient and free

right off the hwy and had a friday s in the parking lot

breakfast was great, room was clean,

other guests with kids were running up and down the causeway on our floor and above

nothing. it was very nice and we even had 2 small kids.

off the highway, super comfy beds, easy check in, accommodated our late check out request easily, overall great

breakfast wasn’t available

pet fee, toilet paper is really scratchy

only issue is that booking doesn't tell you that pet fee isn't included

there is a fitness area, conference room

like the free breakfast and it being self service. fitness room was good also.

fitness room was closed, curtains wouldn't close all of the way, blow dryer didn't work on high

guy smoking weed in the parking lot

comfortable, safe, convenient parking.

i especially liked the dog walking trail next to the parking lot with mutt mitts and trash cans

hotel is new and sparkling clean, great location with easy parking

it is located behind the parking lot

the rooms were very clean and decor lovely. continental breakfast was great.

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

clean and sufficient breakfast.

nice breakfast every morning

breakfast was nice, pool is big

they also has spa place available; hotel restaurant, parking garage building, etc, etc, etc

location was great, the parking was close and easy to navigate, and the room was very clean and comfortable

parking

the parking garage abutted hotel, was convenient and free of charge

parking location