breakfast was wonderful

no breakfast,but not there fault

positive things were: the friendly receptionist, clean room, good breakfast, convenient

staff, location friendly, and great breakfast

the front desk to the breakfast person to the maids all were excellent

was late for the breakfast, however, the coffee was excellent

the only small inconvenience was the pool was freezing . but we still swam :)

the pool & gym

was able to do early check in room was clean

breakfast was very good. just missing fresh fruit.

location, lots of restaurants and shopping, room was very nice and clean, pool was nice , it was a little small but the grandkids loved it

breakfast was prepackaged and there wasn’t a lot of options

free breakfast was hot and fulfilling

nice staff, the pool was good to relax in (more of a medical pool, not a party pool), next to red robin so thats

there is an ice machine, guest laundry, and a guest computer with a printer

very clean, staff was very accommodating, beds we're very comfortable, plenty of parking.

under impression there was bar, was told by front desk last call was 9:46, no bar was open at all no one to be found in middle

pool and gym were closed

pool was closed

and bar wonderful and convenient

it was clean great staff and they had a bar which was top tier

exercise equipment was clean and well maintained, as well as the pool area

property was very clean and i loved the hot tub and pool

i really liked that it had a bar / restaurant

convenient excellent breakfast

location. noisy late due to bar customers in parking lot

there should be some sort of security in place to prevent that many drinking and fighting in the parking lot

the parking, i wish it were a bit more spacious and organized

they had parking for my semi

tractor trailer parking was a plus as well

well lit parking lot

parking lot crowded at times and no designated parking for trailers

lack of close parking. not enough spaces if full to capacity.

it's got a nice pool and a gym and overall was a pleasant experience

breakfast just so-so

no pool

is a historical site so there is no workout facility or pool

stuck in your room with bad weather because there is no gym, no pool, no sauna, and recreational area

are beautiful, but if weather is bad you are just stuck in your room because there is no gym, no pool, no sauna, and recreational area

there is no pool or fitness center

location was not ideal for our trip but not awful. breakfast was perfect for pandemic situation.

the complimentary breakfast was delicious and had great variety

indoor pool way to humid for ar

no inside pool....

suites and kitchen

heated pool, large room, comfortable bed, free breakfast

no pool no breakfast ... stupid covid

breakfast so crowded but foods are good love pancake more hehe but parking lot it’s also need

the pool hours could be until 11 p.m.

was clean, but trash in hallways, ice machine room and laundry sat around for 3 days

hotel was clean and parking was free.

day *the hotel and the rooms were equally clean and updated *there is a pool and hot tub *lots of parking *close vicinity to town and places to eat/things to

sadly, when we decided to turn out the lights and tv around 11pm, someone parked in a parking lot close by decided to have their bass blaring until around 1:30am

staff was pleasant and nice to talk to. getting a late check out was no problem.

everything esp breakfast. appreciate all the staff for being nice and polite. tysm

pool was closed with no heads up even though they said it had been closed for a while

only thing was that kids were running up and down the hall being loud

the gym had plenty of equipment and met my needs as well

a room that has someone else in it so we got it see a naked woman blowing a man, real nice with 2 kids with

clean, location and everything needed for a quick getaway to see the kids

large room with kitchen super friendly and helpful staff

adequate kitchenette with table to eat on

well stocked with kitchen utensils

i liked that it had a kitchen

full size fridge and kitchenette

breakfast was ok

pool temperature was a little warm.

we asked for a late check out and he was happy to do that, though we ended up not needing it

indoor pool and steam room were spotless. comfortable beds, good breakfast choices.

breakfast ended too early!

free weights could be added in the fitness room as the bar was missing to the weight machine

decent breakfast, indoor pool, spa tub in the room and space for just over $100 a night

breakfast could use some work the only thing the tasted good was the waffles.

we appreciated the clean room, spa tub, terrific breakfast and great staff.

didn’t like that the pool closed at 10 it should stay open till at least 11 or midnight for families that get in later

friendly staff, comfortable beds, good breakfast

the pool was clean and inviting

breakfast was not bad, was fulfilling

friendly service nice pool a lot of channels

breakfast was simple but very good

no use of the pool allowed

the location was perfect and the nice bar area was fantastic!!!

increase heated pool temp, too cold nobody swam indoor pool

it was clean and comfortable. staff were very kind and the bar was perfect!

the bar tender was very friendly.

i was charged a $75 pet fee. other holiday inn expresses did not charge me.

breakfast was good but wasn't kept filled and a lot of people were kept waiting to eat

breakfast was great-plenty of choices, cinnabon buns were delicious

the staff was very accommodating & the breakfast was very good.

the breakfast was excellent my granddaughter and i love everything.

breakfast set up

bed was not comfortable, pool was not open for a morning workout when needed (8am).

really liked that the room had a small kitchen complete with dishes,microwave, full fridge and dishwasher

breakfast was exceptional, the shower water pressure was great and the beds were so comfortable.

there were good choice for breakfast and breakfast was very filling

didn't have any crazy traffic in the parking lot, parking was convienent.

atrium, glass elevators, large open floor, 8 level, pool, parking, close to freeway, friendly guests

the parking lot was always full and hard to find a spot

lots of parking

parking lot is full every night

lots of parking and entrances. staff were friendly. free breakfast was nice.

shade on the window would not pull all the way down and light from the parking lot was in the room all night

parking lot was small could have been cleaner

a lot of parking but it s understandable since everyone wants to book here

were a lot of people in the parking lot drinking beer most of the time and we smelled someone smoking weed a few doors down

was very large, full kitchen was wonderful, noise was non-existent, staff was very friendly

clean great breakfast.

enjoyed working out in the gym

the kitchen

just the breakfast but its understandable at the same time due to covid

i had to take the dirty towels to the laundry room so the guy at the front desk could get me some clean ones

no laundry

more options on breakfast bar.

it is near a walmart, an aldi, a dollar store, a coin-op laundry, and of course several taco/mexican restaurants

was a dirty towel on the laundry rack when we arrived in the room

pool was closed for cleaning on the days that we were there - but this was a temporary situation

friendly staff, full breakfast ud83eudd5e and clean comfortable rooms at a great

friendly staff, clean room. good breakfast

the lock on pool gate was not working

we went for breakfast at 08:30 (hours were 6-9) and found the selection limited as they were out of a few

the parking is kind of strange, although there seemed to be enough

room was very nice and clean, the parking lot had great lighting

parking can be an issue

of colored water into the parking space by our room

clean, as described, parking in front of your door. nice place for a budget price.

was great work was nice room clean my kids have fun in pool overall everything looks great and

the breakfast was wonderful. my kids loved the pool!

allowed early check in very nice spacious room quiet

the pool was small. no nothing major

staff was very polite the room was big and the bathroom and beds where very neat and clean the pool is perfect well kept grounds very convinentint and close to everything

stove , fridge , microwave and kitchen

kitchen

i had known that there was no cooking implements for the kitchenette (and perhaps that is tribal knowledge for those who stay at extended stay hotels a lot)

it has a kitchenette, but absolutely no cookware no plates no glasses no silverware

was very rude, room smelt like wet dog, full kitchen didn't have any silverware, sink faucets were coming out of the sink and not working

parking area

i was highly impressed with everything, but the parking area

good location. bed was comfortable. plenty hot water. easy parking

room service was wonderful

bit too much chlorine in the pool and no hot tub was up but other than that it was 10 all the way

would of been nice to enjoy the indoor pool

great grandkids loved the pool. quiet rooms. staffc was quick with any questions and needs.

pool area was a bit dirty room had a smoky smell and we were in a non smoking room.

pool had no water in it and was closed. i’m pretty sure it was closed due to covid-19

not enough parking

location and parking was fine.

parking was close and well lit.

no parking anywhere on the property. walked from another lot

and unlike many places we've stayed, the parking lot was so easy to park in

the full kitchen, the comfortable bed. even the towels felt soft

no pans, kitchen utensils to use

no pans, kitchen utensils to use

the bathrrom was dirty and there was no pots and pans or dishes of any kind in the kitchen

no toiletries, bed was dirty and the walls were disgusting and so was the 'kitchen'

thin and see through like something from a cheap workout gym

the breakfast was very plain and i felt like the food was going old and stale.

clean and friendly staff. fun breakfast setup!

lack of breakfast items.

our room also only had a shower, and that was a little inconvenient with kids

the pool was perfect

clean, clean, clean. large room, great pool, nice breakfast

breakfast was very good

the breakfast was great and they seemed to keep everything in order

the breakfast bar didn't have bacon or scrambled eggs

i was able to park my bike (spyder)and trailer comfortably

breakfast was good i liked that they had more than just pastries.

breakfast was good sausage biscuits for the win

i stayed on the 3rd floor, which is where the laundry room was too so that was nice

the breakfast was good and had several options (cereal, biscuits and gravy, sausage, yogurt,

staff friendly family friendly great breakfast great value for the price

my kids thought it was “fancy

pool was on the east side and wasn't warm at all; the tvs weren't compatible with using a usb stick

swimming pool and bistro was closed

loved pool..lobby and rooms

the pool and lounge area was very nice

pool water was too cold

unfortunately, the pool was closed for maintenance, but it was still a great experience.

breakfast was great, always a good selection

rude staff especially the kitchen staff

pool was dirty

east acccess for parking

more seating for breakfast

were missing cabinet doors in the kitchen

spacious rooms, great breakfast, safe location, clean kitchen area stocked with glasses, plates, and silverware

super relaxing loved the breakfasts

getting drinks at the bar and sitting on the outside patio near the pool at night was especially enjoyable - loved the swing we sat in

open bar and pool table with lounge was super nice especially since the bartender was

the room and pool were very clean. the staff was friendly. i thought it was a great value.

clean, nice gym, friendly staff, excellent value

very inviting. easy to get to. loved the pool

breakfast was great, pool and hot tub were excellent. place was very clean and staff was awsome

breakfast is always good staff is friendly rooms are clean and amenities are good for my kids.

our trip to bentonville was for medical reasons, so we didn't use the pool, gym, etc

only thing that could have been improved were the eggs and fruit at breakfast

$50. pet fee

we were able to utilize the kitchen to allow us to relax in the quiet

room configuration, design latout, with small kitchen was unique.

location was good. bed was comfortable. the kitchen was a nice +

liked having a little kitchen and sofa

there was no breakfast, but had a beautiful kitchen in room

parking was tight if you have a larger vehicle or boat

no covered motorcycle parking

finding my way into the parking lot was confusing the first time

parking allowed for a small trailer and truck

pool was immaculate

parking lot was a little hard to navigate at times, mainly because the back row was not complete

the hotel parking lot can be tricky as you can't make a left into the main street

rticularly the night shift), room size and layout, parking.

liked: staff

didn't stay ppl doing drugs in parking lot

the property was very clean and updated. the gym was amazing and the indoor pool looked clean.

nice breakfast and pool for the kids

personnel, comfortable beds, cleanliness of hotel and breakfast area.

features and access (important for me in a wheelchair) in room and throughout hotel, even in pool

the staff is pretty cool but not really finding solutions to the problem i had the gym is a bit small but very clean and good to be

a little difficult to get into parking lot but would not deter me from staying again.

the parking at night.

parking lot lighting

we returned to the hotel on saturday evening there were no parking spaces available in the hotel lot

right off the highway so the traffic was a little congested trying to get in and out of the parking lot

had to ask for more towels, coffee, didn't have but 1 bar of soap for a 3 day stay

thank goodness for the bar that was attached to the sink countertop

chose this hotel because it had an on-site bar

the bar was not open due to no bartender

they have a fitness center too, and free filtered water in it

breakfast made by a lovely employee

great fitness center and pool

we were very impressed with our room, a suite which came with a fully fitted and equipped kitchen

the pool was a plus with my son for obvious reasons and the breakfast was great

the pool was nice, and the exercise room was clean and organized

a very nice atmosphere and a great pool to relax and cool off.

breakfast was wonderful

location breakfast and price

the refreshments and breakfast that’s good value and i really did enjoy the stay

breakfast and pool were good

the kitchenette had everything you would need to make almost anything the indoor pool was so very clean

not clean no breakfast laundry room was dirty with several machines out of order

smell. upkeep is lacking in the rooms and laundry areas.

the room was neat and the bed was comfortable, the little kitchen in it was equipped to cook steak and vegetables for dinner without any issues

the room was spacious the kitchen was cute

kids loved the pool.

i liked the indoor pool and exercise/ gym room

the facilities amenities due to our stay being just overnight so i cant comment on the pool or gym

clean and has an in-door pool and breakfast.

the pool and hot tub were very clean, accessible, breakfast was great

nice, clean room, on-site fitness room available, friendly staff, and super comfy bed.

the room was right across from laundry which ran most of the night and the elevators where everyone talks while waiting

the breakfast was really good and the towels were of amazing quality along with the guest laundry option as we did have to use it on our last night in

no available laundry room; floor ice maker stopped working.

we used the fitness room

policy changed with new ownership. now has pet fee. before free. rates higher - much higher.

loved that breakfast was included, and that there was an indoor pool

clean, great breakfast, reasonable pet fee, great pet area

the convenience of laundry facilities

the breakfast was better than expected

heated pool and spa were fantastic after our long drive

breakfast area was a. little cramped

impressive breakfast bar, pool, hot tub, gym, really nice room, extremely comfortable bed.

staff made my issues of early check in not an issue at all

room was nice and clean. beds comfortable, pool and hot tub great.

in charge never brought me my wine and acted like it was a chore to bring me more bedding for my kids

to wait 10 min for my airport shuttle in the morning, but it was 4am so i get it

shuttle service really helpful, convenient; much better than driving to destinations yourself

great customer care, liked the shuttle.

did not have any room service over the three days i was there, the coffee bar was not refreshed my bed was not made my towels were not picked up my garbage was not picked up

pool was amazing

lobby bar not open on thursday night.

the kids like any place with a swimming pool

the kids enjoyed the pool

fitness center had wonderful machines and cooling towel

pool was nice.

the only thing more that i would have liked was a protein option at breakfast.

the breakfast is continental, but the best of its kind

location was superb for visiting bentonville, i am not much of a breakfast person.

everything! friendly staff and clean and comfortable rooms plus a good breakfast

very clean hotel. check in was easy. no pet fee was mentioned. would stay again.

kitchen wasn’t equipped with any kitchen items…such as silverware/plates etc

the kitchen was not equipped with anything not dishes utensils pots etc.

room with kitchenette… bed was so comfortable… loved the place and would recommend to everyone there’s

only complaint was no dishes or utensils in the kitchen

also my room was above the pool and i could hear the screaming kids until pool closing time

lots of kids running the halls.

staff keept calling ud83dudcde our room to keep it low kids are kids

location and amenities - exercise room, pool, laundry

liked to room set up and how the kitchen and the desk was facing the tv and not behind my back

i didn't think the laundry room would come in handy but it did

bed was not comfortable; no hair dryer; nothing in the mini kitchen to use like cups, plates, silverware, etc

kitchen part is very convenient

there was nothing to cook or eat with even though there were kitchen amenities.

that hade a little kitchen and a normal fridge. clean outside.

full kitchen

hotel parking lot did not have lights

construction , no ice machines,no pool,and no lights in parking lot

air conditioning units. small parking lot.

parking was difficult

also there were no outdoor lighting in the parking lot

free convenient parking is a nice touch

could have a little better selection of breakfast items. parking was a pain.

plenty of parking in the back - just didn't have the typical entrance on the front

valet parking quick and efficient

the parking was not my favorite, but i felt safe going to and from the parking garage.

it had a jacuzzi brand whirlpool tub big enough for 2 adults and it worked well

instructions for the spa tub available

we had a suite with a spa bath and this is twice my wife and i have stayed

our room with the spa tub was just what we needed to wind down after driving and walking all day

the bed was very comfortable, the breakfast was very good and the staff was friendly

the location of the pool and the room!

we were also puzzled by the fact that this was a spa tub room, but they only provided 2 towels

the pool was very nice, well maintained and clean

the staff, breakfast, and views

our family had fun swimming in their pool

the pool is awesome

amazing pool experience!

pool was always clean and relaxing

great location, nice rooms, friendly staff, nice pool area in summer.

i enjoyed being able to use to pool

pool. owner is very nice and friendly and helpful. 

only stayed one night but it was a great location close to fast foods, we didnt go in the pool but it looked good

did not get to use pool because it rained when we got back to the room after shopping

pool was not open

thing i didn't like was the teenage kids running up and down the stairs, it was very load in my room

were exactly as the website presented them, every staff member was kind, the fitness center and pool/hot tub areas were well-kept and easy to access, and the location is sublime

wouldn’t have been too cold for kids though we just didn’t bring any with us

the upstairs room when toting 3 young kids and a suitcase was challenging but not a major issue.

the gym and sauna was very well maintained as well

the pool and the area for the kids

loved the pool and recreation area

the pool was fantastic and the location was close to everything we wanted to do while in eureka springs

my kids played putt putt golf a few times and pool a few times

the recreation area (mini golf, play area, pool tables, ping pong, arcade games, etc) is a bit out dated but adds to the

there was no kitchenette in our room but other than that was good

be nice if there was maybe a bar or kitchen area for guests outside

place was super small, especially the bathroom and the kitchenette area

location, furnishings, decor, mattress, kitchen, parking, outdoor amenities, pet friendly.

it was close to the the play we were going to and i was allowed all kids stay for free