the facilities were great (pools, restaurants, overall atmosphere

adults only pool where children come to swim and the staff do nothing to stop it

one bad experience was at the pool area

very clean, lots of restorants that are included in the price. very good swimming pool.

adults only pool where children come to swim and the staff do nothing to stop it

and big beds, the staff is super friendly and helpful, they cleaned the room everyday plus the parking despite not being huge there's a way to park

cost value of the stay, including the pool wich was amazing, super comfortable and big beds, the staff is super friendly and helpful,

the swimming pool is really good the facilities are always clean and the staff is friendly

i would recommend this hotel for short stays or also for longer stays if you have a car (outdoor parking is available on the premises) (*) outdoor parking is available on the property, and a courtesy shuttle van will take you to shopping and (*) having your own car and parking it at the hotel is also a good option (*) there is not much to see or do within walking distance, so you should have a car (parking available on premises) or use taxis / public transportation (+)it has free parking, comfortable beds.

wish the shuttle could have taken us to the airport on the half-hour, surely it wasn't being used for

everything great and hotel had a shuttle bus too beach every day

outdoor parking is available on the property, and a courtesy shuttle van will take you to shopping and dining venues as well as the beach and the airport

it has a restaurant and small outdoor pool with sun deck and bar service

the pool was nice for all the kids

about this place is location, twenty minute walk to princesa imperial and every room comes with a parking space great for those with a

it's in a gated community and the parking is very secure that was a plus the only clothes

beautiful pool area

is beautiful, the beachfront fabolous, the pool wonderful, food, not so bad

stay here only if you are a big fan of golf, other than that is pretty expensive

every restaurant and pool is absolutely magical and curated

have like the gym to have also had a bar with free weights that you could attach to the end

temperature of our pool was too hot and the air conditioning wasn't working as good as it

that could improve in breakfast: better bacon (it was crispy but very low quality), better coffee, better bread, better

stunning swimming pool

the valet parking is for free

very luxurious and trendy.amazing location with private pool with our suite.

the water in the pool was cold.

spent a lot of time during breakfast and dinner because their service is too slow, also considering that they do not have the

room service could be better and maybe an umbrella to cover the sun in the private pool.

staff accommodated our request for late check out for 1 pm instead of noontime

view, private pool, helpful staff, parking right outside the casitas, jeep shuttle up and down to reception and the restaurant,

the amazing views, the afternoon snacks and the breakfast

breakfast was ok and the location was just a little far from everything walking distance but having

the room, pool, mini breakfast, constant attention from staff, the sunset bar

it was embarrassing how much the staff did to delight us - like a sculpture every night on our bed made out

the pool close too early and we couldn’t even be around the pool after they closed the security

we had the possibility to wait at the bar on the pool, but they didn't offer a free coffee or anything for the delay

had to keep paying bar for drinks rather than put them on bill - infuriating

and it's only gotten better this year, because they've got an amazing new cocktail bar by the pool ud83dude0d the cocktails are a little expensive though, but i'm not complaining, because it's

would be nice if there were towels available at the pool bar

breakfast was great, dinner/lunch options varied and staff was great.

the pool and the area around the pool are very inviting

liked the protocols followed by the staff to guarantee safety of the guests, the safety of the parking lot, how friendly the staff was, how clean the facilities were and the location of the

close to the beach, secure parking

the parking lot seems okay, but one drives a bit further and omg awful

i loved our room. very clean and had a beautiful view. they have a little parking lot too.

i had to wait every time to access parking

didn't use the pool but it looked nice and quite clean

place has a lot of rooms near the pool with little balconies—they look charming

nice pool area, fast check in/out

the pool was out of use which is fine but maybe don't expect to get full price for it the hotel

we were 2 people and the room was comfortable with all the amenities. nice swimming pool!

location was good, pool facilities

the swimming pool was scary

the swimming pool

free gated parking

pool was open till late

fantastic view. pool area is great!

acapulco bay and la quebrada - the rooms are nice, the bed was comfortable, and the courtyard and pool are very pleasant and

the pool was nice and it was handy to have parking

location some 100m from the zocalo, nice shady patio and a small pool, colonial style decoration, efficient air-con, a helpful owner and friendly staff, an overall