sun loungers fill up fast but we managed as i prefer beach which is less popular than the main pool

there is some aging in the spa, it could benefit from being updated but our spa treatments were great themselves

the breakfast was amazing the staff was super cool and sweet.

was a little hard and the food was just average in most places however it was fine for lunch and breakfast but the

all of our meals were super quality and quite delicious from the breakfast, beach snack bar to the restaurants

fantastic water park for the kids

we had kids so we weren't allowed into that restaurant

we had to get up very early to save chairs and the food choices at the water park weren t great

you to anderson our butler for looking after us, making sure everyday that we are happy, that our pool bed is prepared every day, following up on our spa bookings and special requirements

this is ok for kids but for a 5 star hotel, you should add some classy options here, e

breakfast variety options are the same mostly everyday

1) add a bar on the adults side that replicates the family side

24/7 room service

whether it was breakfast, lunch, or dinner, every meal was a pleasure

the gym and the banana bread.

odalis and raudi in the pool area, they made our stay unforgettable

reservations, room service, or checking out with us on our last day)

lots of entertainment around the beach and the pool areas

in particular our concierge/butler luis and jose at the egg station for breakfast

the gym is very well equipped and

golf cart and plunge pool. concierge service

& brenda, our butler franklin taking care of all our plans, the staff mining the beach and pool area, such as hector; the restaurant staff especially from the blue restaurant, all very warm

huge and comfortable bathroom, walk-in closets, and nice pool

booked the junior suite with private pool and as soon as we checked in we found out that there was major construction work taking place

new blue grill + bar

the breakfast was delicious and the property is quaint & calm

lovely garden with nice breakfast

the breakfast was not very good and yet somehow $50 for 2 people, even though using fruit and things

breakfast was excellent, and the location couldn t be better, so there s definitely value here

property was very quiet and serene. pool wasn't overcrowded. the ala carte meals were excellent.

pool bar close time. the silent pool bar needs to be open.

and requested prior to arrival for them to be close together, especially since one room was for kids

besides one pool, there weren't any other amenities such as a kids playground or nightly show

too many kids

the hotel provides you with golf carts to navigate the property

we thoroughly enjoyed the adjacent golf and spa facilities and the convenience of full-time use of golf carts and bicycles, which made

love having the golf cart for adventure

golf caddy and bicycles to get around the resort work really well

i loved the addition of a golf cart and bikes to go to restaurants & spa etc

the pool was next to the parking lot.

a better view not the parking lot

close to the airport, lovely breakfast, friendly staff at breakfast and check in, nice pool, good parking

little bit more of parking

i can always have early check in because they always have rooms available

there was parking in front of the hotel

location - breakfast was fine

friendly cafe downstairs for breakfast

pool and staff

there was no breakfast either

little restaurant in the same building good for breakfast and dinner menu looked pretty good

big room comfy bed lots of car parking friendly staff security at entrance

location, nice pool, clean rooms, good value, ample parking, secure rooms, good restaurant

wifi was good in my room as well

small bar very useful with a small restaurant

you can cook there and prepare some basic meals, bed is big and comfortable, lovely swimming pool, little gym with light weights and cardio equipment

he got us the room requested overlooking the pool, he was very helpful and attentive to the customer needs

unfortunately they don t have balcony rooms but you could use the nice pool area

are cheerful and attentive, the location is wonderful, the hotel is beautiful, fragrant, the breakfast is excellent

could have had better selections at breakfast for the buffet.

everything nice and clean. breakfast is fine as well. no complains.

pool closes at 7p which is very early. night time entertainment could be better

the rooms were nicely kept, the pool area was great for relaxing, and the food was fresh, tasty, and offered good variety every day

there is a gym and a spa also

the spa was still being built and the gym did not have air conditioning.

all the employees are nice and friendly from the restaurants the bar even housekeeping the pool guy everyone i seen

at night there was only one bar open in the lobby of the hotel

loved the room, the room service bbq burger and the drinks were good

we tried ordering room service 5 separate times and they only brought it once

rooms are beautiful and modern, pools are incredible, food was delicious and huge selection available

food could be improved and service in the bar near the beach wasn t good

if u are renting a car, most of the time there is no parking available at the resort

on a lane and the workers are rude when you ask a question about your concerns and they mentioned parking and they park your car on the road outside the resort

way too many people, warm welcome with personalized check-in with seats, had a ev charger, enough parking, could walk through the inside of the buildings to avoid sun, most of staff were very kind,

the food is terrible no parking check inn terrible

first of all we paid for 2 rooms and asked for 1 big bed each and available parking

the majority of the guests are older or had kids

loads of availability and food availability at restaurants 3 pools so that entertainment, kids and relaxing kept separate good choice of all inclusive drinks very friendly staff, always

was scared to visit here but it was the opposite the people the energy is wonderful i have to say room service was amazing always knocked on your door cleaned everyday, refilled mini bar everyday

service, especially from the reception - limited hours of the restaurant

loads of availability and food availability at restaurants 3 pools so that entertainment, kids and relaxing kept separate good choice of all inclusive drinks very friendly staff, always

the swim-up rooms were very nice with kids

pools were clean and water park was fun for the kids

all restaurants were good and room service was pretty fast

to the pool boys who served us mr

wish we could use a pool or hot tub at night

the pool and side bar are great

the pool is gorgeous and the food top notch

the pool is nice, the gym very basic but ok. breakfast also ok.

bar not too expensive

like the fact that’s it’s small has a pool between the hotel hotel surrounds it a cute little bar that sits near pool area the room look like a small one bedroom with a balcony that over sees

the room, the pirate parking, most of the food, the pools.

my kids loved the kid pool/play area

staff was not too friendly, especially by the pool bar, room service was so so, had to ask for room towels almost daily because they will either forget to

was amazing the kids enjoyed it ,kudos to these persons who stood out : leonadis the only bartender that knows how

location, facilities, restaurants choices, food, kids pool and activities etc.

the spa they treated us like family. front desk staff were very helpful. gorgeous property.

excellent excellent service, my husband and i enjoyed to much the hotel, the spa was marvelous

really enjoyed the hotel melia - adults only

ere the food is better than other restaurants in the resort) and the rooftop bar

we were sent to 3 separate places and it ended up being where everyone eats breakfast and lunch lucky it was good food

loved how many on-site activities and entertainment, pool locations and food options

the staff, pool, and the way the resort is laid out

gabriel from the pool bar area, who without us even asking proactively approached us to offer the entire bar selection

breakfast was fantastic, especially getting the fresh omlettes and fruit

suite with pool access was a dream

service at the bar at the pool on friday was poor to no service

get ready to wait 2 days for the concierge to pick up your golf bag, our friend left it in the cloark room and it got lost for a day

i missed more activities toward the beach

very beautiful, they think about everything the room service 24/7 was my favorite

room service menu is horible.

i also really enjoyed the show time bar next to the stage where the shows are performed

then they want to eat breakfast with you that's in that time and we purposely ate before so we can cut down on time and

i booked a room with a private pool and it was perfection

adults only party

room was charged at the same rate as 2 adults although i traveled alone

the spa was lovely and the hydrotherapy was a cherry on top

room service the pasta was great

access to the secrets resort is only if you want to go to casino or disco

breakfast was challenging, and they used too much salt on

kids activities were great but definitely bring beach toys for the pools and beach

nice pool, we enjoyed time to stay there

swimming pool, kitchen. nice common areas. room size and toilet. friendly people and helpful.

super helpful staff, very clean, quiet and the pool is

i spent many afternoons by the pool, which was clean, quiet, and surrounded by greenery

the view was stunning and the pool was great thank you

the pool area was my sanctuary, with plenty of space to relax and soak up the sun

the pool was the icing on the cake

soles bar is great place for food and relax with one glass of aperole :)) night dj was great on the beach

we also enjoyed drinks at the bar in the evenings

the kids spent hours at the outdoor pool, while the adults enjoyed the spa and quiet picnic areas

garden not maintained prior to or during stay the pool area and beach bar prices were extortionate as was anton’s steak restaurant fenced in garden

the pool was huge and relaxing with plenty of loungers available at any time of day

the pool was not very busy, downside to that was our 6 year old had hoped to make a few more friends,

the pool area felt a little noisy but the beach was calm and ideal for swimming

swimming pool was too small

location and nice swimming pool although water could have been clearer

on the app they say there's a pool but when we arrive they said there's no pool for our block

the large, clean swimming pool was another highlight perfect for relaxing after a day in the sun

also it was a cooler in the kitchen

the pool was inviting and surrounded by plenty of chairs

the pool area was always tidy

sunsets from the beachfront bar were unforgettable

the pool was a great place to cool off in the afternoon

the place was so close to the beach !! and the swimming pool super nice

the beach is perfect and so is the pool

we didn’t spend much time at the pool but it was 10 steps away

location, very clean and nice room, the breakfast was a bid poor due to covid restrictions, but the staff was very helpful and they did the

condo exceeded our expectations- well designed, spacious and well kept, beautiful pool

all entire property felt welcoming and well managed. rooftop pool - super!

the rooftop pool was a nice bonus

rooftop pool in the evening is a nice touch, especially for sunsets

breakfast was enjoyable, staff friendly and ready to help anytime

loved the rooftop pool at sunset

we also really enjoyed the breakfast each morning

swimming pool was refreshing and offered a wonderful place to relax during the day

rooftop pool was especially refreshing and well-maintained, offering a calm place to relax throughout the

near to the beach. the pool is very ok. very kind administrator. breakfast is basic.

free breakfast option was the best part, but you did have to walk to the restuarant down the street to

also, reception gave next to no information on the surrounding area, how to get to the pool or the beach, or where you are supposed to go for the breakfast included(which is off property

once we got our room, we noticed mold in the bathroom and kitchen cabinets

when we returned to the unit, i opened the kitchen cabinet and found garbage still there

for example, the kitchen taps are severely rusted, nonfunctioning and pulled out of place so cannot be used

there’s also a pool on the property you can access

swimming pool was great

good location, clean pool. delicious breakfast. clean, comfortable room.

staff is friendly place is clean and pool is nice and always open

nice pool with free sunchairs

pool view is a great pros! beach bar is the center of all the fun! book here.

staff are not friendly, the balcony door was broke and the pool was dirty so we couldn't take a swim

pool view is a great pros! beach bar is the center of all the fun! book here.

good location and nice pool

friendly staff, the room was clean and with a nice pool view !

cleanliness, service, friendliness, price, location and gated parking.

few plants on the balcony

parking

beautiful clean secure parking really close to the beach staff was awesome

there is a parking too

everything!! location, staff and breakfast.

breakfast was great

location, people and breakfast

they serve breakfast with love and smile and that really makes a day much better

breakfast included was a plus, simple but filling

location, the garden with the bar/restaurant, the parking inside the property

great food at the restaurant, close to a decent but not amazing beach, parking, garden

they have parking

parking

+ safe parking spot

overall very bad i did not like my stay & i would never recomend to anybody parking is very far from the hotel there is no coffee maker in the room & no bar only 3 bottle of

limited parking. they could use more staff at the reception area and concierge

these kind of people should manage parking lots or toilets but not resort hotels

free and several parking spots are available for its guests

another thing i did not like was the fact that on the pedestrian road there were golf cars paasing very frequently which i did considered inappropaiate and dangerous as in some

very close to the beach and pool.

gym was nice and clean

the room view was oceanfront (charming) the spa ladies were outstanding

property was beautiful the beach was good the spa was great overall great place for the

everybody is excelente , jonattan in the bar is amazing

the pool area!

the pool

ever day change the breakfast 1)day scramble eggs 2) eggs bread 3) eggs bread ham and cheese

everything was great and the pool was great everything they offered was on point

the room was clean and there is breakfast by the swimming pool and the garden

wonderful view. excellent restaurant and pool/area. friendly employees and management.

pool was empty (we got a small discount for that) the natural pool next to the hotel looked very

very close to the restaurant and the pool feels more part of the restaurant than the hotel..

there is a tiny beach in a natural sea pool just next to the place

pool could be cleaner

good breakfast

in the room there was a smart wi-fi tv -wi-fi working ok -room facing the pool with a nice view -breakfast is good , for dinner and lunch there is a restaurant near the

it didn't look as clean as it did in the pics before, outdated, pool was dirty and cold

i liked the breakfast, the pool area and the location

pool area gorgeous, staff delightful and cute, reasonably priced restaurants in the

breakfast, but free

pool had a jacuzzi

the pool, the staff were ok

staff very unfriendly, breakfast the wurst i ever had , at night music from nearby drink bar ,

the pool closed early

the property itself and the staff and the room service.

nothing was open in spa little disappointing such as sauna and other free amenities

the breakfast is very divers, while for lunch and dinner you have many restaurants you can choose from,

helios for breakfast had amazing sea views and live music everyday

you were told you were going on a tour after breakfast and it was their travel club pitch

i enjoy the show cooking in the japanese restaurant and also a pisco sour in the bar before enter in this japanese restaurant

soccer field + basketball, picker ball, and tennis courts, casino, spa, gym, and a theater

the gym

- the gym facilities are top of the line however, we were told on the first day of use, that my almost 15

also, we loved the bar and coffee shop in the lobby

very friendly staff, tasty breakfast, good value for the price.

breakfast was great

cozy with everything you need. good breakfast and communicative staff.

it didnt have a pool

the hotel had a clean looking active pool

the best spa day ever

good food (especially the restaurant el dorado (steakhouse) and sumptuori (japanese) - clean and spacious rooms - a lot of activities at the pool (aqua biking, aqua gym, dance lesson) - great gym

the gym was modern and had plenty of equipment to work out with

booked at punta cana spa and resort but on arrival after a long 9 hour flight and queue any the airport there was a big

had to pay an additional $500 to get a room large enough for 2 adults and 2 kids, but still wasn't poolside as our initial room was supposed to be

and their kids were using every single private pool on villa 26

free parking

my car got hit in the parking lot which is very small and tight minimal damage to the bumper

and the customer service is terrible, i did a report because my rent card was damage in the parking lot and i am still waiting an answer, don't have parking, you reserve occidental an they

the good food, the clean areas, everything around looks and it is so clean, the pool areas are big and for the kids is excellent, they have various bars including on the lobby

we also went to the casino avalon