also the parking lot was full so it was hard to even find a spot to park

parking was not great

ample parking

the excercise room could have been open. and the pool too.

loved the spacious, clean room. the layout with the spa was cute

continental breakfast was good

we had got a spa bath and it was amazing

husband and i were very displeased with the spa suite, considering we were unable to use the spa

complaint would be no breakfast like it used to be

pitiful breakfast bar. no eggs, no meat. limited fruit.

everything was good as we expected. the breakfast was good coffee great.

that the breakfast is only till 9

i was able to do early check in

the pool looked great but didn’t get a chance to enjoy

i liked walmart was right across and the free breakfast

nice pillows and nice spa tub

the inside pool could have been warmer. it was not heated.

pool hours could be extended to offer earlier access

spa took an incredibly long time to fill up

very comfortable beds! breakfast was very convenient!

pool was out of service, one reason we choose this hotel

only grab and go breakfast

dirty carpets, needs updating. pool looked green & unusable

pool towels since there were none in the pool area

pool hours

no pool, restaurant, spa, gym, they even advertised having bidets

the pool is closed for repair

there is nothing here to like, no pool, no gym, no food or bar, no good place to get anything to eat, very few tv channels, the wifi is super

pool could've been a little warmer

there were very young kids in the pool area completely unsupervised

finally, the lighting in the relaxing area was rather dim, and the light over the kitchenette sink area didn't work

the room was very clean. the breakfast was excellent.

just the pool being closed!!!

they had a pool and gym room

worked nights, would only give me a 30 minute late check out.

easy to get to. free parking. great setup for conferences.

very comfortable beds. great pool and breakfast too. super nice staff.

nothing. other than restaurant bar being closed.

we did not eat breakfast at the hotel. the location was convenient and excellent.

breakfast is included with purchase, but it doesn't say anywhere that they allot $20 per person

brought kids for a weekend away and after our first night the pool was closed.

that was one of the reasons i chose that hotel so my kids could go swimming

the breakfast, laundry, and free internet were great and really made a difference and added to our stay

were kids that messed up the pool with styrofoam

the spa looked dirty.

staff was amazing. room was a suite with kitchen

limited sport facilities: small gym, no pool. no restaurants in walking distance from hotel.

we enjoyed the gym too

bed was super comfortable, the pet policy was cheap, and the little kitchen made all the difference

wasn’t impressed with their so called “gym”

friendly staff, good location,nice pool

breakfast

the bed was comfortable the staff was friendly and helpful and the breakfast was excellent!

clean, quiet, and really good breakfast

didn't like the fact that i couldn't use the pool or jacuzzi

loved the location and being able to walk across the parking lot for dinner

parking crowded and sustained a big ding in passenger door

parking was great

hotel in the area, we arrived late and reception staff was very helpful

there was no mention that the pet fee was $75 and we probably wouldn't have brought the puppy if we knew that, but the hotel

the gym equipments were broke

since the pool is open from 8am to 11pm, the gym is also open during pool hours

breakfast was great, great to have a bar & grill in walking distance.

liked all the different amenities they had like the gym the pool the sauna and the all the extra play equipment for the

no gym or pool

smoke smell in the rooms was terrible. kids couldn’t fall asleep

there were people hanging around outside the rooms, smoking and swearing at their little kids

just letting their kids run in front of everyones door screaming and carrying on

parking wasn t an issue

the property was clean and easy to find and there was plenty of parking even for our trailer

lots of locals/long term residents hanging out in the parking

parking lot needs fixed badly but they are working on fixing things but other than that it is my go

parking lot needs repaved, the toilet needs new plunger valve assembly or it keeps running after

the beds are comfortable, the rooms are always clean, service is friendly, and the gym is good enough

beautiful rooms andgood breakfast

yes, full breakfast

the room and the breakfast was great the cook is outstanding.

place that allows pets

bedrooms, location, spacious, free parking, free breakfast

day there was a car park on the parking lot and something was sticking out of it that blocks the side walk

a group of kids that were staying their were on drugs trashing the parking lot

i love the breakfast included in the price, free parking. we love our room.

breakfast was awesome.

bad - the small kitchen was nice - but there were no kitchen supplies to use

room floor a little dirty and lack of utensils in the kitchen to be better

there is kitchen, but no kitchenware

kitchenette needs a few plates, cups, glasses, silverware etc

the kitchen net and fridge

pool was nice/warm not a lot of people was able to swim around and enjoy it with my family

no mention of late check out fee when i asked for late check out. from the staff at the hotel.

breakfast and the staff in the hotel -- in particular in breakfast area was very proud of their

is amazing we will continue coming back the pool is beautiful and the king room with the jacuzzi is relaxing

and the pool was perfect

nice breakfast

nice staff, clean room, delicious breakfast...

certainly enjoyed the atmosphere of the facility; the continental breakfast that was provided to all guests and the options that were available; also for the room

clean and comfortable. non charged laundry

easy access, nice clean room, very nice breakfast facilitlies.

the gym was the best thing and it really had nothing in it

was great with the exception of one person and that was ashley she was very rude i asked for a later check out before i arrived and got an email saying back showing that the hotel received it

the facility is very clean breakfast was great

great staff, cleaning, modern and updated. breakfast was nice too.

eggs and sausage for breakfast were excellent! pool was nice for kids.

breakfast is included in the room

clean, confortable and friendly. great breakfast. great location for anything on campus.

if i was to say anything it would be about the pool area/pool size

the pool was freezing

the pool was clean and stocked with fresh towels

lobby looked nice and parking was convenient and free beding was clean and smelled good

pool is pretty small, and it was too cold for our youngest to stay in more than about 5 minutes

the breakfast in the am wasn't just bagels and coffee but a full hot breakfast

continental breakfast had a great assortment of food

not enough pool towels

swimming pool was closed for maintenance.

the pool & the price

james thomas no pool and dryer didn't work

the pool is permanently closed

pool wasn't open

no pool. breakfast could have had more simpler options.

we liked the full kitchen. open spacing was great.

i loved the room layout ! kitchen a little outdated but everything else was superb!

from location, comfort, service and even breakfast

breakfast area had limited seats

breakfast was good and well stocked

breakfast had a very nice variety!

full kitchen with utensils/plates/cups, master bedroom with king size bed and private bathroom, second

extend the breakfast time to 10 am on sunday.

we like that it had a basketball court and pool for the kids to play in

breakfast could be better.

standards were met, the staff was amazing, the manager was such a kind hearted woman, the breakfast facilities were clean, there were a great variety of breakfast items, the work out area

1. good breakfast 2. nice gym 3. microwave in the room

reason for being there was delayed unexpectedly, they were very accommodating when we asked for a late check out

breakfast was a pleasant surprise

only thing that was a let down was the pool was out of commission for our stay due to a faulty pump which unfortunately happens in life

the pool was not available as advertised

and the bar/ snack bar guy was funny and awesome

the pool was not heated as advertised and dirty.

has a pool, rooms were clean, showers had hot water and good water pressure, bed was comfy, and it even

i did not realize there was going to be a kitchen and a stocked one to boot

nice, clean place to stay and nice rooms. the staff was friendly and breakfast had good choices.

good breakfast, clean room, very friendly staff.

the beds were incredibly comfortable and the kitchen was perfect for hosting people

the lady taking care of breakfast and cleaning up after was very thorough and focused.

pool is very small

only accessible feature was one grab bar in the tub/shower

pool was closed for maintenance

there was not a bartender at the bar available

no bathtub only shower. small pool. which was cold and a weird shade of green that looked oily

we sat on the grassy area back side of the hotel looking at the parking lot

we have a very special book mark and it was dropped in your parking lot,someone found it and turned it in to the front desk

currently under renovation, so there is lots of debris inside and out, worker's cig butts in the parking lot, etc

the parking lot had trash and construction supplies by entrance

parking lot music kept me up most of the night

breakfast

the staff was very friendly and the room was clean and the breakfast was great.

good breakfast choices

the breakfast was the best i’ve seen so far at a hotel in lansing, and i’ve stayed at several

it was only 72° my kids only played in it for 10 min before they were too cold, and wouldn't get in at all along with

got the room there because of the pool for the kids and the pool is down, he told us that after we had checked in as he was giving us

everything including hot breakfast was excellent.

the pool was very small for the kids, more like a hot tub

pool water was a little too cold to enjoy. our grandkids still enjoyed it!!

the staff were all great and helpful. staff made balloon animals for the kids and they loved it.

large parking space, secured bike rack and services on site (laundry, fitness) are appreciated

i liked the full kitchen and the laundry facilities. i also like the large tv

the inhouse laundry machine services were excellent

also credit card for laundry use

large parking space, secured bike rack and services on site (laundry, fitness) are appreciated

easy to find, had a lot to do in the area. 24 hour gym; friendly staff

great breakfast!

the breakfast was excellent

staff that are helpful and friendly, hot breakfast, and very clean rooms with comfortable beds

breakfast was awesome

pool area was very crowded with many adults and teens in the splash pad/ kiddie pool and i'm

pool was freezing and the kiddie sprinkler didn't work and my shower didn't work right it got

working, and that pool was warm and the hotel even had floaties and pool toys available for the kids to use

in the room wasnt ready got a room that wasnt touched then they upgraded my room and we heard kids running the halls and the elevator till

pool was small

didn't like that the indoor pool was closed but i believe that is due to covid rules in michigan

the indoor pool was excellent

pool could have been a bit warmer . but not really a dislike either . it’s reasonable

breakfast

pool was temporarily out of order for maintenance.

there was a very basic workout room and a nice pool and hot tub

equipment in gym was in good working condition

guest laundry was out of order but staff sorted and we weee able to wash. thank you

the pool was fun and the hot tub is huge, even thought the jets didn't work

very helpful staff, clean nice roo, nice breakfast

but the room i had was finished and clean , breakfast was great

breakfast was outstanding, and entire facility extremely clean and well organized

comfy beds. nice size room. great breakfast area.

have earlier start time for breakfast

breakfast was good. staff very pleasant. bedding was very comfortable .

pool and exercise room

the room was clean the pool was clean and the breakfast was great

breakfast was top notch for a continental brwakfast

it was exactly what we needed place to stay pool for the kids

excellent pool and gym

location, friendly staff, excellent breakfast, clean rooms

bed, nice linen ,clean hotel, good breakfast and nice staff

fitness area was run down and treadmill did not work

have to be a blue diamond or some sort of member for late check out staff said

room very clean, bed comfy, breakfast very good coffee was excellent!

had a great stay kids enjoyed it

breakfast was simple but wonderful

the beds was amazing and the pool had colorful led lights for a good vibe

breakfast was great and staff were very friendly and helpful

the breakfast selection was nice lots of different things

pool and hot tub was clean and kids enjoyed

the staff, the rooms, pool, everything is always so pleasant!

the capacity for the pool and hot tub, not the hotels fault but definitely a little

pool and hot tub! one of the few in jackson. bar and vending machine. clean room and shower.

pool hot tub

breakfast and employees

pillows flat. missed fresh fruit for breakfast !

breakfast wasnt very good at all they needed bagels & fresh fruit

cleanliness, breakfast was almost nonexistent

more breakfast selection

laundry not up to par. dryers not working!!!