cleanliness, full hot breakfast, pool area, staff was so helpful and friendly.

bed was very comfortable, the shower was great, the room was very clean, the breakfast offered a great many options

also, i am always looking for vegan options for breakfast, and this hotel was better than many in that regard, but most of the food was not vegan

breakfast was included

early check in

pool was chilly.

provided no usb ports for charging breakfast is very minimalistic and didn’t taste good gym is small with not much equipment pool is small i asked the front desk to bring an extra bed

nice clean room and beautiful breakfast/lounge area

breakfast was very good

my room was excellent. bed extremely comfortable. overall perfect. breakfast was wonderful.

close to the aquarium and overall a very nice place! kids loved the pool!

the breakfast was the best breakfast we've ever had at a hotel! the room was great!

great staff! very family friendly! kids everywhere!

rooms were spacious, breakfast was plentiful, newspapers and other amenities added to our stay

they didn’t even ask if we wanted a late check out

breakfast was warm and good. and staff was super friendly.

the location near so many restaurants, things to do, and the breakfast bar

the breakfast bar was awesome

pool area and gym were mostly clean

no towels available in the pool area

maybe not smoke it in the laundry room at the beginning of the ground floor hallway

full not queen/king cleanliness in common areas unacceptable laundry/stairways and

reasonable pet fee and room rates

i liked size of queen beds, friendly staff, a laundry room is always a plus!!!

no laundry bag in room

the breakfast was nice

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

breakfast was okay but not many options.

breakfast was good but both mornings there was no coffee

the breakfast wasn't that great either

there was free internet and parking

the location is perfect for a quick trolley trip over to cincinnati and back without paying any parking

wasn t super pleased with having to pay for parking

we came with a 7-year-old son. the location and parking are perfect.

charge for parking. that's a new one for a holiday inn.

the breakfast bar just had coffee,, no water or juice

liked that it was very quiet, although i didn't use the kitchen, the area was well taken care of and clean

breakfast wasn't as big of a variety as the picture looked

we liked having the kitchen area in our room.

the stay was quiet and in a convenient location, had a kitchen and washer and dryer room.

pool to small

clean affordable friendly wifi breakfast

i liked the swimming pool.

affordable room clean room good breakfast friendly staff

had asked for a non-smoking room and we had just done a load of laundry we were folding in the room

the pool was great and the bar on the 12th floor and the location.

the location close to casino/price was good

sack breakfast was adequate and varied but i’ll be glad when you can return to a buffet breakfast

you attend football or baseball game, the room was recently renovated and looks very nice, the breakfast was excellent

property is in a safe location just minutes from fountain square and the casino

i also like that there is a laundry facility on the premises

the guest laundry room was ran down and looked dirty

were very polite room service was there every morning to change out laundry and clean the room they were helpful with any questions i had in the front

didn’t see any breakfast or coffee when i went down at 7a.

no breakfast, water was just lukewarm. no hot or cold, smelled like smoke

could have been better choice for breakfast than just two kinds of muffin and the coffee was on the weak

the web site says free breakfast, breakfast to me is more than muffins and coffee

didn't eat breakfast.

the next morning, i used the gym, and there was sign saying to tell the staff when you leave the gym so they can sanitize it

pool hours

we loved the pool hours and kids had so much fun

only complaint is the pool was freezing

very clean and comfortable. staff was very nice. pool very clean.

pool was being worked on

the pool was closed for repairs

breakfast was unfortunately a grab and go

pool was out of order

pool was dirty,up all night with kids running and jumping in hall ways.

travel with our dogs and appreciate no additional pet fee

zero pet fee

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

easy access, very clean, complimentary breakfast.

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

limited breakfast

quickly breakfast was replenished with the amount of guests eating

we had a full kitchen in the room with a refrigerator, microwave and dishwasher

the hotel or our stay, but full-size trash cans in the rooms would be helpful, especially with a kitchen in the room

facilities were great, always had fresh coffee in the lobby, gym was great

breakfast, parking is kind of limited, but great location

the shower was amazing! great water pressure. very clean, ceiling fan, kitchen.

great beds - very clean- standard hi express breakfast- good location- easy parking

great state of the art hotel nice staff plenty of parking

were working properly, the beds had clean sheets and pillows, friendly staff, easy check in, easy parking, a better grab and go breakfast than a lot of these hotels are having right now

also, non guest were allowed to be in parking lot playing loud music at 2 am

comfortable bed to spend a night. good location. free parking.

parking, people w no handicap sticker was in handicap parking, and cars were taking up two

parking garage is small with limited spaces that are awkwardly arranged between huge columns and

loved the free parking

very modern clean hotel my husband luved the convenience of the covered parking garage

nothing was wrong with our stay. the parking garage was different but still good!!

noisy in the hallway with kids running around.

i wish they could have served breakfast.

it was very pool was nice the staff was great ice machines worked

breakfast was great

the hotel smelled like weed and there was a large group of kids hanging out in the parking lot, blocking cars from driving through

so the pool was not open but they did have a grill area for cooking out if you want as well as a fitness and laundry

the rooms were very spacious and the kitchen was worth the price

privacy and quiet. pizza on wednesdays. laundry area is neat and clean.

the laundry facility was very convenient and appreciated as we were half way through our trip and

the pool was perfect and very clean

the grab and go breakfast.

didn't think much of the breakfast, but i am not a breakfast person anyway i found it to be very quiet considering how close

kitchen, refrigerator, stove, room size, tv, laundry faciities,

breakfast: should put a toaster with some eggo waffles or french toast or have boiled eggs

the kitchen was a great benefit for our stay

they have a washer and dryer so anyone staying can do their laundry

newly remodeled,quiet, decent breakfast

small gym and guest laundry

swimming pool not in service. gym to small.

breakfast was a sack of goodies

shuttle was prompt

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

close to airport and my business venue a free shuttle that helped

the gym is amazing, love it

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

breakfast was made to order, not the usual hotel spread

kids loved to hotel

the pool area was nice, it was nice it stayed open late.

the kids loved the pool and hot tub

breakfast was and staff member was very friendly

was only minor things i disliked but overall it was worth it bed was very comfortable plenty of parking

the parking lot was horrible, dirty diapers, trash, empty bottles everywhere

car parking facilities. staff courtesy. hotel location.

stayed in the first floor and the only window is exactly to a parking lot

was amazing, good parking lot, near to fast food and gas station

pool or hot tub, seems like a bad part of town, had to switch rooms cause the first one had no heat

staff is very friendly and the room is always nice and clean and the breakfast was nice all the comforts of home is why we choose to stay here any time ,,it's always a

have a vending machine with drinks in it, and i didn’t like that they don’t have a swimming pool or hot tub

breakfast was great! services were perfect !

laundry room and pool hard to locate

adults should get to stay in pool and hot tub till midnight and kids be out by

the breakfast was excellent everyday and loved the staff

pool

pool area is super loud when a couple children are playing in there but the kids seemed to really enjoy it

the kids splashing water from the pool, over into the hot tub.

not think the breakfast was that good

paid this price because it had a pool for the kids

really the floor was messed up me and my kids were scared to walk through our room because the floor was not stable

took the kids to the cincinnati area for a little weekend getaway

the breakfast area was clean and all the food was delicious

decor was nice, parking was easy, room set up was functional

convenient location right off the interstate and free parking is great

location and shuttle to/from the airport

no pool

not able to have shuttle available

the shuttle driver even got up earlier than expected to make sure we got to the airport on time

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

had two adults and four kids so we needed the room with two beds and a pull out sofa

breakfast was plentiful and diversified. quite a spread.

shuttle took me to valet parking garage

the bed was so comfortable that we overslept and missed breakfast all three mornings

my two nights here, swim in the pool, deep sleep, serene view from the 3rd floor, friendly and accommodating staff, delightful

continental breakfast wasn't the best need more options.

re under covid, but they get breakfast that they had in the bag was just terrible

no breakfast

clean & close to casino

breakfast was very nice and staff was very friendly and helpful

liked the little gym

also 2 min drive from turfway gaming and casino

good breakfast. great pillows!

needed a choice of breakfast food for

loved the two bedroom suite with full kitchen

eggs for breakfast were undercooked. no other issues.

shuttle driver was great for information

clean and comfortable. close to the airport with shuttle service

the room is big, kitchen is good, very nice staff

very clean close to attractions personalized kitchen good value for the money

nice to have a working kitchen.

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

big rooms and kitchenette

we also love the shuttle service and ability to park our car at the

the fitness centre/gym needs a cycling machine.

great if you have kids

the pool was too small and the water was very cloudy

very nice hotel clean with updated rooms. breakfast was excellent with something for everyone.

room was clean and comfortable. staff were friendly. breakfast was good!

breakfast was good, and i loved the location

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the room

the hot tub, pool, free breakfast, pets allowed

the pool and gym hours were very accommodating

the pool and hot tub are clean and temperature controlled

everything, good experience, love my spa in my room aswell.

the heated spa and swimming/gaming area

thing i didn’t like was the smoking rooms were in a different building than the pool, but oh well we still have an amazing time

nice swimming pool and game room

will take that into consideration for next trip with the kids

pool was a little cold

night for swimming and being in the hot tub because we were unable to use it due to the amount of kids in there

make sure if you have younger kids to keep them close

my kids loved the pool

pool was cool, parking lot lights to bright into room, no free breakfast.

arrival there was no parking and we had to park under the overhang out front

desk staff was cordial but cold. parking could have been better.

so clean and i was happy that there s not a lot of people hanging in the parking lot who weren t guests

easy parking as

the staff was fantastic tammie had the breakfast bar immaculate and well furnished everything was available to us and it was in good

my son and i went to the gym and worked out together

hot breakfast and pool staff was super friendly

clean, comfortable, and the breakfast was phenomenal.

the breakfast is fresh with great options

breakfast was awesome i really would like to recommend this hotel to other travelers

i love the pool, breakfast was awesome.

pool area could be updated along with fitness room.

breakfast was very limited. usually there should be waffles maker.

the fitness center was a nice touch, and i was able to get an early morning work out in.

almost a full size fridge and freezer with counter space and kitchen sink

breakfast could have been better

room was next to laundry room with cursing employees entering my room without knocking

clean, quiet. variety of foods for breakfast.

laundry machines not working

breakfast was very good

great breakfast, free laundry, very nice staff

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year,

excellent breakfast

pool was cold

loved the kitchenette area

it would be a great hotel long term as it had a whole kitchen in it

we were a larger group with lots of kids and the hotel staff was so friendly and kind to us all

i particularly like that every room comes with its own kitchenette

although the temp of the pool was a little cooler than i would have liked, the kids didn't seem to mind

are so specious, liked new built in cabinets and small nice kitchen , that provided enough space for clothe for 5 people in the room, rooms and halls are very

everything was great. room was clean. staff was so kind and helpful. breakfast was delicious.

tried calling the front desk to find out the shuttle schedule (which ended up being consistently 45 min behind) couldn't get ahold of anyone and

breakfast was great! lots of options!

being able to do our laundry since we were there four nights was very helpful

on-call hotel shuttle service to and from cvg is good