friendly people! breakfast! room staff! pool and spa pool!!!

look or smell like they needed to be upgraded, the staff was excellent, the pool was clean, the breakfast far exceeded my expectations

very clean and close to freeway, breakfast was good!

extremely clean. friendly n helpful staff. great breakfast

quiet hotel and decent complimentary breakfast

laundry room on premises

it’s quiet and clean…….plus they have a small gym.

comfortable, quiet, and a good value. guest laundry.

the location and the indoor pool with hot tub.

staff ( attentive to all our needs ), cleanliness of property, delicious complimentary breakfast , ease and speed of check in and check out

pool was big and nice for the kids

covid of course there was no pool or gym available, breakfast was good and loved conversation with staff, who was always willing to help

too much chlorine in the pool

swimming pool was too small n not enough chairs to sit

the pool even though it could have been cleaned more. also the location was accessible.

the beds were comfy, and the breakfast was great

were always pleasant, however i intentionally booked a hotel with guest laundry, business center and hot breakfast due to the needs of my stay

pool didn't work

bad thing is that the pool is outside and not functioning, probably because of the time of year though

located in the back across from laundry and vending area

no texas waffles for breakfast =/

i think the breakfast is good and the rest of the services are good.

pool and hot tub are great

breakfast was a bit simple but it was hot and everything was clean.

was a decent clean hotel loved that it had gym pool and spa it was perfect for an overnight

we didn't get breakfast, the maid didn't show up

pool

was a decent clean hotel loved that it had gym pool and spa it was perfect for an overnight

we could not use pool, arrived hot and boiling hot day and pool was full and sign outside said had pool but was

despite being next to the freeway or that the pool was in front of my room full with guests, once i was inside the room you couldn't hear

pool clean and a nice break from the heat

the pool could have been little bit more clean

the pool was not open yet because not the season

breakfast was good

originally told they had laundry facilities but they were broken both times i tried to use

friendly staff, awesome breakfast.

the continental breakfast was wonderful

the pool was drained for the winter

parking lot is extremely dirty/filthy/garbage everywhere, other guests throwing dirty baby diapers

bed was super comfy, adequate parking. good size room

parking lot was dark didn't quite feel safe to walk over to nearby restaurant

breakfast with hot freshly boiled eggs, waffles, cereal, milk juice coffee toasted breads

staff was very friendly, breakfast had a nice variety

location staff pool room everything

pool was closed for maintenance the entire weekend my daughter and i were there.

we choose it for the pool as we have a 8 year kid, but no pool service

clean rooms and friendly staff with swimming pool

choose it for the swimming pool as we have a 8 year kid and she was exciting about it, but no pool service :( the team at

breakfast was great would like to see more regular bagels. room was awesome.

the pool is not heated but ok

clean and quiet great outdoor pool

cleanliness of the pool restroom and public restrooms downstairs needed good attention

pool was so dirty we couldn’t get in it

pool area was awful

size of pool

really quiet rooms. they were clean and breakfast was great!

pool was very dirty, we had an issue at home with our refrigerated air unit and we needed to find a

i really enjoyed the pool!

good hospitality. nice service and breakfast

no breakfast just sweet bread, coffee

good breakfast good staff very clean

that they don't serve breakfast.

the indoor pool

parking for an auto with a trailer not many options

no breakfast by the time we made it down and the water keep going cold.

clean and has kitchen

laundry facilities well maintained

size of the room, kitchen, working area everything perfect.

friendly staff very clean & spacious rooms free & ample parking good location

parking to room was a bit like an apartment vs a hotel

to find parking convenient for loading and unloading

the parking at the room was terrible. hard to get your luggage upstairs.

got a room right next to the exit to the parking lot with a door very

great prices compared to other hotels in the area. modern and clean. lots of parking.

ce we found it)

parking is right outside the entrance doors

property was clean with plenty of parking space

great location, good parking, friendly staff

there's a gym and laundry facility also

not all of the gym equipment was hooked up to the tv

i loved the gym and the laundry facilities

very clean, kitchen included, friendly helpful staff.

nice big room with small kitchen

the location the staff, breakfast was excellent chose this over a private home rental

loved the openness of the room, the full size kitchen, and the large bathroom

i loved that the room had some basic kitchen stuff - especially a drip machine as i'd left mine at home

comfortable bed. great shower. good breakfast

better breakfast choice

i loved the bar in the lobby where i ordered a great flatbread pizza to be delivered to my room for dinner and

girl at the bar that took our food order wasn't as nice she didn't engage or seem to want to be there

enjoyed the pool my grand daughter swam all day and head the best birthday ever

quick check-in, able to get a good work out in the gym, do some laundry and order dinner on-site

i liked that there was a bar with a grill and snack options

the bed was soft very comfy the pool was indoors would stay again good breakfast selection

room service n breakfast

the breakfast was not great

were clean beds were made nice and neat great pool breakfast and coffee was amazing the nice size shower was the very best part

breakfast was really good

the parking lot for my truck and trailer

to control the room air didn't work and seemed to be on a universal setting, parking lot could have better lighting at night

friendly staff, all parking was sufficiently lit, bedding was comfortable, in-room bathroom door was swing type vs

there isn t enough handicap parking, you have to arrive early.

a convenient rear parking entrance with room key access which leads right to

the breakfast was good. it only cost a dollar a day to eat.

i got an early check in and a late checkout

got an early check in and the front desk lady was awesome

everything was great, staff, room, price, location, and especially the awesome breakfast.

very clean well managed place and good breakfast and coffee

(i like alot of coffee) the indoor pool was large and the hot tub was actually hot

the pool was closed, so was the gym

there was renovation work taking place, so both the pool and gym were unavailable

one of only a handful of hotels in lc with indoor pool, hot tub and spa bath tub

spa in king room , unfortunately charged for it booking gave no refund a glitch in system

plenty of parking.

when i checked there still shows available online and the parking lot was almost empty

oh, i almost forgot in the list of complaints, one night we were staying there, there was no parking spaces in the parking lot

hotel was clean, the parking lot was well lit at night, and it was obvious that the owners/workers care about the

the parking lot.

pool was amazing

pool was fun!

theme of the rooms and entire hotel, the cleanliness, the continental breakfast was awesome, so many options, the employees were friendly, i will only stay at this hotel

the breakfast food was good and the ambience exceptional; the staff was quiet and unassuming

i didn't use the pool, but there were others swimming in it, and it looked very nice

bed and pillows great...excellent staff...very clean...nice pool

good - coffee ok swimming pool and spa excellent - room very good with some up market

i stayed with my wife, kids, and our puppy and we enjoyed our stay here

the restrooms on the ground floor near dining and the pool were closed causing inconvenience when kids needed to use the restroom

husband liked the breakfast, i did not eat

breakfast was

dogs welcome breakfast provided thermostat works elevator convenient ice and laundry available

breakfast was good

i really appreciate that we weren't charged for a pet fee!

breakfast was great

the pool opens late in the morning,

the swimming pool was green during our entire 7 day visit. couldn't use it at all.

the breakfast was good

the pool was easy to access and the breakfast had a good variety

cleanliness, friendly staff, great service, pool and outdoor furniture very clean, rooms and bathrooms very clean

our room was under the stairs people ( kids) were running up and down most he night. annoying.

clean room and good breakfast

the room was wonderfully comfortable and clean and my kids loved the pool

location was good. stores and gas next door.had a small fitness center opened 24/7.

the breakfast was really great! the pool was nice and there was a nice fitness center.

didn't like the homeless people walking around the parking lot at night, but they didn't break into my car

place has lots of parking space and has security

the back parking lot could use a little more light

it was beautiful, clean and had available parking located all entrances that were secure.

safe location and parking

a lot of people, older, like us, or people with kids, often choose a hotel in particular because of the pool

very clean, staff was very polite, pool and hot tub were working, great breakfast

room, pool, hot tub, happy hour was great.

breakfast was delicious

dinner, evening drinks, all day fountain drink machine for the kids and even popcorn

room was incredibly clean and spacious and with a resort level i really enjoyed it and gym was very clean

breakfast was good as well

the pool and gym are nice.

breakfast was fantastic!!!! staff was exceptional .

great breakfast, nice staff, big room with clean bathroom and comfy bed.

kids ran around the room before bed time and the couple below our room complained

i enjoyed the pool and i like the way the second floor is.

staff was very friendly, the man in charge of breakfast was very sweet and offered my kids chocolate muffins

guests were having a get together with food at the pool and it was not the best for other guests wanting the use of the pool

great room, swimming pool and breakfast. friendly staff.

good selection of items for the continental breakfast

was not any meat nor eggs for breakfast, but what do you expect for the price

it was very hot in room and there was no kind of breakfast, ice machines were broken

includes basic breakfast

also it was advertised to have breakfast and other amenities and it longer provides them

breakfast was excellent

breakfast

food, the service, and the atmosphere of the breakfast was wonderful--tasty, filling, good coffee

great breakfast and very helpful host with dinner

breakfast was amazing

bit of a walk from the parking lot to the lobby.

also loved the security that patrols the parking

the parking situation could be better.

amenity fees being charged with no pool and horrible self parking, put a sour note to an otherwise perfect weekend

in was prompt and parking was excellent

clean rooms. pet friendly and good breakfast. friendly staff.

swimming pool was nice &

excellent buffet breakfast included

had a problem with the breakfast not being complimentary , they should have some type of free

we liked the pool and lobby was very large and comfortable. free cookies in the pm. nice staff

the indoor pool and hot spa are a great plus, but the beautiful steam room is just the cherry on top

i don't think kids should be playing in the pool and gym unaccompanied by parents

crazy about indoor pools, wish it would have been outside

clean, comfortable bed. pet friendly. excellent breakfast items

the gym was excellent

of the employees was drunk in the pool making sexual advaces with his girlfriend my kids left the pool feeling very grossed

nice staff- pool looked nice but didn’t get in. clean, big lobby

nice pool and garden area. would stay there again.

the pool area was lovely

area for breakfast was a bit cramped, as soon as there were 10 people it felt like there was 50

the breakfast, the pool for my kids

the breakfast had a good variety of foods

had breakfast , front desk were very nice .

to close to freeway loudest at the pool

cleanliness and pool

nice pool and hot tub

helpful staff cleanliness the pool was excellent

staff was nice,pool was good,ice machine and drink machine were working good..

we were right a crossed from the pool and surprisingly it wasn't really loud

friendly staff and the pool and hot tub.

it has a swimming pool, fitness center, ice machine, and laundry

inexpensive pet fee, suite was large and clean, area was nice

the pool and hot tub were excellent

good people stay there and are happy with the food spa ,pool and overall quality.

had everything we needed, desk,kitchen couch very comfortable and clean and great breakfast.

suite kitchens were excellent, applices actually worked well

the breakfast could have been better, i don't like cold eggs, bacon

the free breakfast was just perfect

had everything we needed, desk,kitchen couch very comfortable and clean and great breakfast.

clean room, great breakfast, and friendly staff.

service was particularly good, and the breakfast cinnamon rolls were an unexpected treat

clean, the breakfast had more options than what you usually find at similar hotels, there is a fitness room, close to most places downtown and the border with mexico

traffic noise.... under renovation and has no guest laundry

good location. guest laundry. free parking.

very nice , breakfast was very good

nice gym

breakfast was great and there is a soda

outdoor pool area was very nice

awesome room and well equipped kitchen

was disappointed because the pool was not operational

pool needed to be cleaned

didn't get a chance to have breakfast. the location was a bit confusing. hospitality was great!

good wifi and early breakfast

vacation anc breakfast was really good for it being so simple

i did some laundry but i didn't have change i went to the front office they could only give me three dollars

traffic in area, parking lot was hard to get into, laundry facilities didn't work, air conditioner made weird noises through the

the lobby was very clean and tidy and they had a laundry facility for the use of the guests

the staff gave us a late check out which was very helpful

i got put in the first floor handicap room across from main/ guest laundry and the snack machine around the corner from the busy breakfast areaat the front desk

they provided an excellent room, and a fantastic breakfast.

i like how convenient the laundry room is and how attentive the staff is!

comfortable bed. close to airport with 24 hour shuttle

free breakfast, pool, gym, room size, tv, and location.

even the bold coffee was weak. overall breakfast was fine.

room and spa bath were very clean

entrance was hard to get to. the rooms were hot, but cooled quickly. breakfast was limited

the breakfast and pool !!

normal everyday breakfast for a hotel. they have the waffle machine. they had juice and milk

big room with a comfortable king size bed. spa was awesome!

it was a hot spring break and the pool was

close to everything i needed and my kids and self where safe

payed full price for the room but the swimming pool was under repair

your swimming pool is very clean

pool didn’t work

especially liked the room opening onto the parking lot

free breakfast buffet, wifi and parking

parking is limited.

very easy parking and check in

convenient location to airport. reasonable rates. high quality staff. long-term parking

hotel is easily accessed at the airport with free parking

plenty of free parking

sometimes room key doesn t open the parking outdoor side entrance gate.

parking was easy very close to many eating places as well as shopping

it's immediately next to the long term parking lot

the parking could be better

parking lot always full

parking situation

parking is limited.

the parking.

kitchen faucet dripped

breakfast too simple.

the rooms are good size and the kitchen comes in really

the kitchen was not dully stocked but probably due to covid

price was good and there was laundry on site

the television in the room didn’t work at all, the laundry room is a disgrace -the doorknob was broken, there was no detergent available and i had to

breakfast is great!!!

convience of onsite laundry facility

had an airport shuttle, the room was clean, the staff was friendly and helpful

its cool to have a gym, i didn't use because i didn't have appropriate clothing but next time i

the kids loved the pool

our room was very clean and comfortable. the hotel bar was good too.

the spa / pool hours were open early and closed late, (6-11) and had an indoor and outdoor pool

the pool

older hotel but was clean, staff was friendly and helpful. pool was fun for the grandson.

liked the complimentary airport shuttle and closeness to the airport and fort bliss

shuttle took longer than expected to pick us up from the airport and was rather small compared to

everything was spectacular from the people at the front desk, the people who served breakfast, the ladies in charge of the rooms (excellent services and always with a smile ), the

they have a small book shelf with some books for kids in the breakfast area which is very nice and neat

they have a small book shelf with some books for kids in the breakfast area which is very nice and neat

kitchen, gym, cleanliness, and bedding were great

clean and pool area was relaxing and also very clean

the pool was great! and the room was a good size, plenty of space for my family.

soap offered in kitchenette which i needed for baby bottles

i look forward to pre covid breakfasts again. water in gym needs changing. it tasted like soap.

rooms are very far away from the elevator and parking. gym was limited and birds in pool.

parking lot/landscaping well maintained inside lobby was clean, fresh desk clerk was very friendly,

would be helpful to have handicap parking spots near the side entrances

breakfast is so good

breakfast was not appealing

clean facilities airport shuttle

pool area is really nice

free 24 shuttle was great

nice pool with sun nice small fitness

pool did not look very inviting.

very well lighted parking lot

needed more parking.

parking lot not enough handicap spaces.

no parking on weekend because the other hotel customers park in the hotel parking

i think the hotel need more parking