the pool and hot tub are clean, heated, and not postage stamp size like many newer hotels

the only downside is that the gym is on the third floor and when someone is running on the treadmill it is so loud below

breakfast buffet style very nice selection

the breakfast was great!

the gym is well equipped

swimming pool looked dirty.

i was sick with stomach flu and they accommodated my request for early check in

kids in room above our room running all night couldn’t sleep

pool was a little rundown and only had one set of tall stairs (not super great for kids but this is ok)

pool hours, i know every hotel that has a pool, shuts it down in the evening

the bathroom area was small. the on site parking was not convenient to the doors .

to drive around to get to the mall when the parking lot looked like it could have been open straight to the mall

it was impossible to make a left turn out of the hotel parking lot

parking lot really small especially when it got full with other vehicles we have a truck and it was

parking was good.

the parking lot was confusing and the main lobby entrance was not marked at all.

free parking

parking spaces were way too small. never seen any this small. hard to even open doors.

parking was crowded

welcoming staff, easy check in, free parking and chocolate chip cookies

comfortable bed. nice breakfast. very nice staff!

no laundry bags for dirty clothes

would like to have bacon with the breakfast.

i even got a load of laundry done

clean room, clean lobby, decent breakfast, friendly atmosphere, what's not to like.

good breakfast nice pool good location clean place

we also enjoyed the coffee bar and the heated pool and jacuzzi

pool nice, kids enjoyed it. breakfast was good, coffee bar was good too.rr

the rooms were clean and comfortable, the staff was welcoming, the pool and hot tub were perfect, and the breakfast buffet was a great touch

everything was clean and well kept including the pool and hot tub!

plenty of room to parallel park with our 17 foot travel trailer

cleanliness friendliness and convenience. great breakfast too

they offered laundry and had an ice machine towards the lobby

the coffee maker in the room was nice since i left very early and did not have time for the breakfast

breakfast provided was good and easy to take with us

complaints other than the parking lot was like so many in new mexico it was somewhat displaced from the structure where you

i didn t like the back parking lot or the empty building next door.

easy to access, good, safe parking and very friendly, accommodating staff

ease of parking and getting inside

free parking and wifi

plenty of comfortable spots to eat in the breakfast area

clean, comfortable, good breakfast, friendly staff, nice hot tub and pool

pool and spa busy, but no fault to the hotel.

staff was nice and the breakfast was great too

we even had the pool to ourselves a few times

parking light in room, all night

first room had street light to bright in room, they changed my room and took the time to check parking lot to make sure no street light was in replacement room

in addition, the room was very quiet and there was plenty of free parking

parking was very shady scared to leave my vehicle there signs everywhere saying they are not

had snowed the day before our snow and there was ice left behind in the disabled parking spaces by building b/c

had me park where they could keep an eye on it for me

courteous early check in was a big plus

was very professional and worked with me on a place to park, i had a little

reasonable pet fee. lots of outlets.

i love the location and the size of the room the pool was awesome

the breakfast choices were very poor.

breakfast including waffles, fruit, oatmeal, etc

dim lighting, stuffy room smelling of tobacco smoke, no laundry

the location was easy to find, parking was a snap, staff was super friendly, room was immaculate

wonderful location, nice balcony and parking, quiet room with kitchenette.

parking

apartment-type facility, plenty of parking, all furniture and facilities in excellent and functioning order

good location. easy parking

it was very clean and the breakfast area was quite nice!

free breakfast, pool, whirlpool, nice room

pool's kinda small and not open early, but whatever.

the pool and the breakfast

nice pool and weight room room had a microwave and refrigerator always a welcome

me were only able to accommodate a very small car)

parking was a bit crowded

free parking and

decor, the atmosphere, the art, the design, the bar, the location, and the free and convenient parking

parking was plentiful and the place is just beautiful and not sterile like a chain hotel

the food from breakfast to diner was excellent

hacienda and spa was wonderful

clean, friendly staff, hot tub and pool were excellent

loved everything but if we could have a few wishes we would love to have an indoor swimming pool, sauna and a steam room available for guests

we enjoyed breakfast at the restaurant and a spa service

good breakfast included. parking also. walkable to most sights.

the breakfast was exceptional and the breakfast staff were friendly, helpful and competent

the free breakfast options are also probably the best i’ve ever had at a hotel

breakfast rocked

we weren't able to make it to the earliest breakfast option, so the owner/receptionist specially made

the small kitchen was just the right size

great place for a long stay as has kitchenette

the living room was very enjoyable and the kitchen quite adequate

and info pamphlet was useful - fridge, stove, oven, microwave, kettle, coffee maker, and sink in kitchen - adequate bathroom - delicious breakfast with good variety to choose from

room was huge cause it was a suite which included a living room and a kitchen which was nice to have to make a few meals during my stay

exceptional breakfast with delicious burritos, even vegetarian options

charming room with kitchen & private patio. close to excellent restaurants

room was big, with a kitchenette and a very comfortable bathroom

the breakfast is great - got to try the brekkie burritos

i loved my spacious room as well as the delicious breakfast

parking was tight but understandable.

complimentary parking

we had rm 110 which was corner first floor adjacent to parking lot

the room is good size and easy parking on site

excellent location, free parking and the swimming pool is awesome

one was spilled coffee grounds left in the kitchen and one corner that hadn't been completely swept

2 families with young kids and me , the grandma

as i was traveling cross-country i also appreciated having free access to laundry facilities

on site laundry and gym

ud83dudc4dnice gym

bedrooms with full kitchen, nice living room w cable tv, outside porch area

great location relative to downtown, very well furnished, easy to access, the kitchen is exceptionally well stocked, the fireplace and art are charming and the beds and

it was great to have a full kitchen so we didn't have to eat out every meal

the villa kitchen was well stocked with coffee, sugar and other incidentals and there is laundry equipment

cosy yet surprisingly spacious, comfy and elegant vintage cottage with a gorgeous and functional kitchen including all the implements you could desire

who offered to take the car while waring that the alternative was to take our chances with street parking or another garage

00 a day for parking after paying so much for our stay

the $25/night car parking fee is

difficult parking.

was not informed about the charge for parking until i saw it upon check out

parking limited

resort fee $35, but includes valet parking.

convenient valet parking

valet parking only made it inconvenient to get forgotten items from car

the valet parking staff are exceptional: friendly, helpful, efficient

there is an amazing cocktail bar in the same building where the bartender has created all kinds of unique infused cocktails

didn't like how far the pool was from our room

we loved the pool

the accommodations were just what we needed; king bedroom, living room with sofa bed and kitchenette with fullsize refrigerator, microwave and stove

we would have liked more items in the kitchen.

also the room had a kitchen that was stocked with dishes and pots and pans which allowed my family to make a meal or

yes, we didn't have a fridge in the room and the pool closed at 10 pm.

gym is very small with old equipment

beautiful pool, super nice staff, very nice room and bed

access to pool was also awesome and it was very close to all the shopping and food

it can get very noisy when kids are banging around in the next room

the spa service was good

had talked with staff long before booking asking for spa pamphlets

they also have a five star spa on location

take the free shuttle to downtown santa fe and walk as much of the plaza and museums as you like, but for true

great get-away!! spa amazing !!

very long walk for my disabled father from the parking lot to the actual building

ample parking & fast customer service.

parking was completely full after sun down.

finding parking on friday and saturday nights

parking can be a little tough on a busy weekend. the pool is a bit smaller than i imagined.

free breakfast, free parking, free internet, in room refrigerator, microwave and stove

mini-kitchen

no indoor pool or hot tub

the balcony and general grounds were lovely. we loved the breakfast!

we were there for a concert uncle kracker at the casino we stood there we have no complaints