at around 21 there was a queue of 5 families waiting to check in with our family with 2 small kids and only 1

partially low or even missing internet connection within the room; the hired animation ladies for kids entertainment

hotel seems more used to large groups, for our entire stay (2 weeks) it was packed with school kids that were

from the dining room was deafening as there was a school trip of about 50 children doing what kids do

not very inviting looking self-service machines, which was very mediocre - towel rental for pool should be free

breakfast and dinner are good

the breakfast buffet had lots of choice, as did the dinner menu

the breakfast was rather disappointing in options included

the gym could have been a bit cooler

breakfast was excellent and the slides were well

the drink prices in the bar and restaurant were very reasonable, and we will return for

wifi old system

couldn't use the swimming pool.

roof terrace is a sun trap, jacuzzi, hot tub, sauna, closed for winter but the gym was open

pool

great location, spa was lovely

the wifi was easy to access also

pool is not what you see in the picture

their is a laundry on the facility you can use for free

the other challenge i had, was that if you'r on the top floor, wifi does not reach

the wifi in my room wasn't working that well, probably because the room located at the last top floor

elevator closes before you get in. no area for the kids.

kids under 6 enjoy a free breakfast

is well connected to russafa and it was very clean and the stuff are really so nice, only the kids area is just

all of them!big bed,playroom for kids/babies and fitness room!

lovely interiors wake up call service play room for the little one perfect for a family with kids