i like it, i don't know why people are complaining for. even my wife kids, they love it.

was super clean and the room was spacious for 3 adults and 2 kids

kids running late in the halls, very noisy

my kids loved it

my kids was upset because no pool.

location and view was very good - the bar was ok

bar staff not food waitress

not many vending machines. resto and bar not open late

wifi internet service is terrible

excellent location/ parking/ staff - beautiful view and overall nice and quite place by the river - breakfast

spa bath was very nice

there was no wifi in the room. could not lock the room door.

it wasn t very clean the spa didn t work the bed was really uncomfortable

we stayed in the living room suite. very cozy, lots of room. easy access to parking and room.

stores, banks etc) -friendly & helpful staff despite language challenges (by us) -good wifi connection and lots

dirty, the mattresses were extremely bad, and i did not feel safe in that place especially with kids

they had a bar and free parking

old soap bar in the bathroom

wifi is extremely

fast check in, free parking

kids loved the pool (small but heated

the sofa bed is not realy a bad . the kids slept on the floor.

kids loved the pool (small but heated

to a close by restaurant we were gathering at and we came back to the hotel for cocktails there bar was awesome

room was large. lots of parking. breakfast was excellent and reasonably priced.

kids playing in the front of the door at 6h30 am

maker for the breakfast part, warm staff, was a hit with the kids

did told them that we are with kids still staff was giving 4 small hashbrowns with 1 spoon of scrambled eggs

breakfast was awesome

comfortable beds and excellent breakfast included

no one slept, not even my 4 and 7 year old kids

room service for those who stay less than 3 days, i was locked out before 11 am but was restored at

parking, the room was spacious, wifi was excellent and did not eat there

a swimming pool ! they don t have one

arrived at 8-8:30 and the pool was closed for the night

my kids (14 and 9) loved the swinging egg chairs in the lobby, the pool, and the hot tub (not too hot)

was delicious and the service was great, but the menu was expensive and too fancy for my kids

populated rooms with multiple screaming kids

friendly staff and great location. kids loved the pool.

the kids liked the swinging chairs in the lobby

of double, coffee machine power source didn t work, no safe in the room, towels to small kids size and only

no noise control- kids had foot race in hallway for hours

when you travel with kids its not acceptable to hear alll things

good price, but not ideal if you want to stay longer time with kids

breakfast, not sure why they charge for kids, given room daily price is not that cheap.

second bed didn't fit for 2 kids

dozens of kids playing hockey in the hallway using my room door as their goal!!!

i had to wait for 45 minutes to get my room keys with my spouse and two kids after three hours of driving

no breakfast

unfortunately it was disappointing. the only good thing was the location and wifi

tube didn't work at the swimming pool and it was disappointing for our kids and the therefore for all of us

kids loved the pool and hot tub

complimentary breakfast would've been nice, but kids ate free so that helped

kids enjoyed the stay alot

kids eat free, and our little one even got something to paint/draw while waiting for the food

noisy hallways, kids running and talking very loud. doors slamming.

could not sleep properly since kids were running in the hallway and making noise but this is nothing to do with

everything! beautiful place! 2 pools (inside and outside..kids were so happy!!!

the kids were happy that there was a pool inside, it was small, but very clean

my kids loved the inside and outdoor pool

she said your skin is dark she told my kids but our feet under is white but our head of hair is

she said your skin is dark she told my kids but our feet under is white but our head of hair is

the pictures barely any furniture and has a broken fence wich is not safe for family with little kids

breakfast, that maybe enough only for kids

it also has amole parking and free breakfast

breakfast was really helpful if you are traveling with kids

noisey and some bunch of kids playing around the hallway.

not ideal when you are trying to sleep and you have highly hormonal kids(young adults) in the other room

thin wall can hear the next room talking(kids yelling at 12am)

good breakfast! kids loved the 24 hour hot chocolate and juice!

the beads are too high for kids / i also wish we had more room for our stroller.

wifi was ok though not always working optimally

they allowed for early check in and late check out as we were taking the train

were very kind, they gave us a late check out and and the location is so good too

the breakfast was delicious, with a great selection of food

hotel was safe for my 3 kids to run around

go down to the reception to fix it which is quite unpleasant when you travel with your family and kids

was no ac and the temperature reached 27 c in the room with kids not able to sleep

we had 2 adult 2 kids in room, they only gave 2 towel which they did not replace next day

i waited from 1042 till 1115pm to get sheets, pillows, and a blanket to put my kids to sleep

my kids were happy to have a warm swimming pool and they liked the hotel overall

was a hockey team (kids/young teens) staying the same weekend we were there and they were playing hockey in the

and the kids enjoy the pool

restaurants and main attractions, but it does not feel like the safest place to walk around with kids

we only stayed two nights for a weekend staycation (just me and my 2 kids), never went outdoor as it was cold

staff told us breakfast is free for kids and in morning time they said it s not free

kids could fall out if they wanted

stay was horrible, kids screaming, the receptionist doesnt seems to care about concerns, etc

how simple it was, the pancakes and croissants were undercooked and people are travelling with kids for competitions

druggys yelling not a safe environment for night adventures or to walk around with kids

was below average canned fruits instead of fresh, hot chocolate stock-out on day 2 (sorry kids)

plenty of space for all of us and the kids to move around, also the bathroom was big enough

the kitchenette!! great when you travel with kids

was great for a family stay - our rooms had a small kitchenette with sink, microwave, toaster and two heating

you can add a wifi connection for youtube etc

very poor wifi speeds

was fantastic, had a corner, very spacious and clean unit, with a kitchenette, 1

the bed was extremely comfortable, the room quiet, the breakfast excellent (croissants are baked on site) and

wifi is a bit tricky but we sorted it out with the help of the front desk

excellent breakfast

sofa is too small, even the kids complained

likewise, having trouble because of a group of noisy schoolkids, they did their best to make sure they behave

went there with two small kids who slept very well

toilets can be little higher, too low for kids use. grown-ups have to work with it....

i like the extra sink outside the bathroom, it is very useful when kids need to wash hands or brush their teeth

kids and grandparents loved the pool

put on a floor with several other families and many were so loud with slamming doors and young kids screaming

big deal but both nights of our stay the roof top bar was reserved for private parties

lack of information re wifi and tv channels/ room service, if you are unable to scan it

just ensure that room service is available at all times

wifi did not work well, and i struggled to get it to work consistently

the kitchen was well stocked and in good condition

the wifi was also very unreliable

wifi and tv doesn t work at all during all stay, we had to buy a sim card to connect and work

my only issue was the wifi never worked for me

great location. the lady in reception was attentive. wifi was fine. did not feel unsafe.

it said that pets are allowed, but they told me they can't

the wifi was also super fast

there is no staff at reception--just ai--so no one to tell us what the wifi code was or answer any questions

bad service all around, noisy, no intro to place and wifi, rude staff, water issues

), kids running & yelling in the hall at 5:30 a

in short, if all employees are off work, you cannot use kitchen(and fridge), laundry, etc

wifi coverage was very poor at our room at second floor, we had to go down to the lobby to use the

- wifi's max download/upload speeds are approx

breakfast is wonderful

breakfast is kids size, with very limited selection.

laundry service

location, breakfast, beautiful room, wifi, courteous/helpful staff

the hotel breakfast was great and the staff were so friendly and helpful

the kitchen staff and the front desk receptionistis are also very enthusiastic, we were feeling the

location may not fit in case you have young kids

an email after i questioned to make sure that we had a couch in our room because i had 2adult kids

associates were friendly and helpful - complementary coffee pods were amazing and kids enjoyed the choice of

and now best solution to move 5 of us 2 adults and 3 kids to the room with one bed

larissa has been amazing at providing me with late check out and with giving me directions for tings to see

we had a good stay in this hotel, my kids loved it here.

was great, big enough for kids to run around

we just needed a place to sleep so we did exactly this and kids were not happy as they felt the room was 'dirty

the kids (12, 16 years) were sleeping on a sofa, which was not very comfortable

air conditioner was in the main room and super loudly kids couldn t sleep and my room was hot and couldn

the room was much bigger than we expected, which is nice when you have kids with you.

our room had two tvs, so i didn't have to fight with the kids on the channels we wanted to watch

it was our second visit, both times with kids

everybody was very accommodating specially when you have 3 kids under the age of 7 and one special needs child

the room king suite is very spacious especially for family with kids

around sex stores in the downtown which is not probably a good location for people traveling with kids

if you have kids, be carefull

location, very central, staff was very pleasing, can work a little more on the breakfast options, overall great

we quite enjoyed the fact that there were many different breakfast options (although the kitchen is rather

lots of restaurants/bars/shops within the walking distance -comfortable bed and pillows -wifi worked fine -good